Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

We recently left our puppy, Boba, at House of Woof for his first overnight onboarding with added…read moredaycare, and we had such a great experience! Boba had an absolute blast. You can tell the staff genuinely care about the dogs. They're so kind, attentive, and communicative. We loved receiving email updates with pictures throughout his stay, which gave us so much peace of mind, especially since it was his first time. One of our favorite features is that they have cameras, so we could check in and watch Boba playing and having fun anytime. It made us feel really connected and reassured. A special shoutout to David. He was incredibly friendly and explained everything clearly, which made the whole process smooth and stress free. Overall, we felt so comfortable leaving Boba here, and it's clear he loved it too. We will definitely be bringing him back. Highly recommend!

In response to your response to my review. Your "private play "is 20 minutes while the rest of…read morethe time diego was thrown in a crate. That's what I was informed the day that he went for 4 hours and he only played 20 minutes . When the incident happened with diego being grabbed by a big dog, you guys gave it no importance, since that dog continued to be in open play ( I saw him on the camera all the time ) I am surprised the staff saw diego showing teeth, most of the staff there are on their phone all the time, not paying attention while they supposed to be "watching the dogs". With the exception of a couple of people that showed cared but they were not there when diego supposedly showed his teeth. Diego is a very lovable small dog, he is not a big vicious dog, and is very strange that at Paws Chateau he NEVER shows teeth or does any of the things you said, in fact, all of the staff there love Diego, and he has fun with the other dogs. In your daycare you guys never even checked to see if he was up to date with vaccines, just like you probably don't check anyone else's . So it surprises me that this facility says they care for the animals.The truth is that you are right, digo likes to cuddle or be loved and the staff was too busy on the phone to be paying attention to him.

I'm so glad I called So Cal Pet Pros! I had to use them because I was going out of town and my dog…read morehad developed kennel cough last time I boarded him. Jackie was so helpful, friendly and communicative, I think I'll use her from now on! She even sent me pictures of my dog from her visit. I truly feel Enzo is in the right hands with them and I may rethink the whole boarding thing going forward.

Jackie is simply amazing. She picked up our nine month old sheepadoodle, along with her crate and…read morefood and toys, and boarded her for the 5 nights we were away for the holidays. It was our first trip and the first time we needed to board our dog. Jackie followed our instructions perfectly, she dealt with things e hasn't thought about with common sense, and she always checked in by text on a daily basis... she knows how to handle almost any situation and keep your dog safe and happy. Quite frankly, we've owned dogs in the past and had to board them other places. This was the first time we felt no guilt or concern leaving a dog while we were away on a trip. In addition to all that, Jackie's two kids are equally amazing with dogs and provide a fun and playful home away from home. It also assured that our dog was being cared for basically all the time by someone on the team. I strongly encourage anyone who needs to board their dog to use So Cal Pet Pros. Your dog will thank you for finding such a great place for them to stay when you can't take them with you.

I entrusted this cat boarding hotel with my sweet adult 4 year old cat Clayton while traveling out…read moreof town. I had only adopted him 1.5 months prior and wanted to find a quality boarding place for him. They provided me with a tour of the facility a couple of weeks prior and I found it to be exceptionally clean and each cat boarded there at the time looked happy and well cared. They accommodated me by allowing me to drop him off earlier and picking him up later than normal. My Clayton is very sweet but also still skittish and shy around those he doesn't know. They took such good care of him, sending me pics of him in his hidey hole via email, and reassuring me he was doing fine. The 24 hour video of him in his spacious room was also a comfort to me. When I picked him up 3 days later, they gave me a written update of his eating habits, his use of the litter box, and to my surprise, also gave me a photo of him and a small baggie of cat nip, which I wasn't expecting at all. I felt so comfortable having them care for him and will most definitely trust them again with my sweet boy. Clayton say's he had a meow-vulous time and will try and be less shy next time. Thanks Club Cat!

Our cat BBQ stayed over the weekend here in Brea. We have live camera access and he seems to be…read morerelaxed there. The staff is very nice. Our only wish is that we can pick him up on Sundays (there is no pick up on Sundays) but for now Monday pick ups will do.

I've written a review before for Dr. Andrew and he is our go-to veterinarian for all our fur…read morebabies. We recently had an emergency with our oldest having constipation so we had to come in on a day when Dr. Andrew wasn't there. Dr. Seggerman was the veterinarian who helped my old boy clear his constipation and she was able to help him do so without sedation. She kept me updated throughout the day with his progress and was very patient with me. I know she is busy with many patients, so I really appreciate the time she took to talk to me and ensure that I knew what procedures were done and confirming the cost with me before proceeding. At pickup, Dr. Seggerman personally took the time to come out and talk to me for my fur babies discharge after her vet technician already came to give me the rundown. I am so thankful that now, I have another veterinarian whom I can trust will take good care of my fur baby and have the expertise in working with cats when Dr. Andrew is not in.

My dog got to see Dr Kathy today who's here on a limited basis but what a treat! She is truly the…read morebest vet out there - experienced, kind, and loves dogs. I had a situation that Kimberly helped us sort out so super grateful to her - clearly a dog lover too. What initially drew and kept us here were Dr Kathy and the great staff. Over the years, it's been different people at the front desk. Kimberly just reminds me why we have our dog here so kudos to her for listening and advocating.

We have been customers for almost 5 years. The staff is awesome and our dog always comes home so…read morehappy.

Our dog Hank loves bark collective. They always take such good care of Hank and he is soo happy…read morewhenever we pick him up. I know he's been well cared for. We also just had or first training session with AJ and I'm so excited to implement her training methods that don't require and e-collar. The e-collar is optional and can be used on certain situations, but I saw her techniques with him work without the ecollar.. I'm so glad I scheduled the training session and will continue to schedule training session with her! Her training techniques are soo effective.

We had a sudden schedule change and had to find boarding for our two dogs. Wendy in OC Paw House…read morewas able to accommodate them in very short notice. We received text updates about our dog throughout the day which was very reassuring. We picked up our dogs the next day and they both had smiles on their faces. Very thankful for Wendy and OC Paw House for taking great care of our dogs.

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

I feel they neglected my puppy. The camera was always shut off when I was out of town trying to…read morefind him on the camera view. I had to call them to see if my puppy was okay. He did love the doggy daycare but when I picked him up from Bone Adventure Boarding where he stayed two nights on Sunday evening my dog was very ill. He got two ear infections, paws red itchy, and bloody. He seemed traumatized and very ill. I took him to the vet and they had put him on antibiotics, they gave him steroids and allergy shots and it's still 16 days after and his paws are not healed and my puppy is getting worse and lots and lots of vet bills. It is worth it to pay for a dog sitter.

Booked a pool day here and it was so fun! They have two people in the pool to help with the dogs…read more I've never seen our dogs has such a blast