Another great experience at Horizon Animal Hospital. Everyone who we interacted with was very kind…read moreand helpful. The vet's assistants answered a lot of my questions and gave me some really helpful tips for my cat and my dog. The vet, Dr. Schuler, is great. He is very friendly and knowledgeable. Explains things in great detail and is always ready to do whatever it takes in order to care for his patients. My dog was scared to be there, and Dr S had no problem getting on the ground to assess and examine my pup so that he didn't stress the dog out more. Highly recommended and worth the drive (we drive over an hour and are happy to do so)

Best vets ever, worse phone service ever!…read more Its getting harder and harder to make a proper connection to make an appointment. I know the folks there are very busy and putting folks on hold is part of the routine, however... Waited and waited and waited while on hold, never did get an appointment made. Guess I will try another day geeeeez

I'm grateful they are available when the worst happens. They've taken good care of 2 of our dogs…read more We appreciate their help.

I would definitely not recommend this place, horrible customer service, they do not care about the…read morewell-being of animals. They only care about the money. I will never bring my animals to this place.

We called here desperately looking for someone to do a splenectomy on my small dog before time ran…read moreout but we had limited financial resources. This place quoted up an estimate of $4500-$6500 so we quickly rushed over there. The total ended up being around $7000 for the surgery but were advised not to do the surgery. They stated they were taking my dog back for vitals but put a cone on him and did many other things without our permission, caused him a lot of distress in his final moments (he pooped all over nervously which would have been better if we could be with him). The surgeon when telling us the sad news that we'd need to put him down wasn't just blunt or "telling us the worst case scenario," she was overdramatizing it and genuinely cruel with her wording. I understanding needing to tell someone that it really is the best option to put down your dog, but there is are better ways than to tell them that he's probably going to go into cardiac arrest (which is incredibly rare) and that he only had a 20% chance it wasn't cancerous (it's closer to 30%-35%). She spoke really fast and was very gruesome with details that weren't necessary to share. The other nurse was much more realistic and told us that he would probably be just fine through surgery but because it's most likely cancerous, it would most likely be his last few months and he would probably be in pain when he could find comfort today through eternal rest. Vet Katie, who arrived on shift later right before we put him down, was incredibly kind, patient, and understanding. She allowed us to take as much time as we needed and even went the extra mile and found us an ink pad and paper to get a paw print with (they had stopped doing that through there a while ago). She comforted us with her words and could understand our pain with the recent passing of her dog at home. I really appreciated her and I hope she knows the positive impact she had in that situation. The only reason why this place gets stars is for her. Rest well, my baby Jack I miss you everyday. He was my everything.

This is the kind of place that you wish you'll never have to go to, and that you're so grateful…read moreit's there. My 12 year old brittany had a procedure that makes him susceptible to pneumonia. Sure enough, when I got home from work last Friday, my baby wasn't eating, was lethargic, and had a temperature. Knowing pneumonia can get life-threatening really quick, I took him to the Emergency Service West. X-rays and bloodwork confirmed my amateur diagnosis. I was given the option to keep Reno there, or to send him home with antibiotics. Given that he was stable, and not struggling to breathe, the veterinarian counseled that recovery at home was a viable option. I am happy to report that the next day, Reno had returned to his old self. We are continuing the antibiotics, and will see his regular vet in a week, but I expect he will make a full recovery. Yes, Veterinary Emergency Service West was expensive. However, had I not taken him, it is very likely Reno would have gotten worse while I waited to see his regular vet, and then may have needed hospitalization. I am so happy they are there!

I can't say enough good things about this veterinary hospital. Every time we've been here, the…read moreentire staff has been kind, compassionate, and thorough. During Hazel's recent injury, they took the time to carefully evaluate her, explain everything clearly, and make sure she was comfortable. I truly appreciate the veterinarians and the entire team for their professionalism, care, and genuine concern for both pets and their owners. It brings so much peace of mind knowing they are there when you need them most.

I'm a shelter volunteer and Rover sitter, so I've been to many vets and ERs. I was really impressed…read morewith Affiliated. The wait was long and service was expensive, but that's unavoidable. What mattered to me was the customer service. I felt like all three people I interacted with were caring and explained things in plain terms, especially Dr. Lobkovich. I like that it is a little bit smaller, I knew that there were eyes on me while I was waiting and that nobody would lose track of us.

We took all our dogs here for over 30 years. They treated them all with respect and grace. They…read morewere good with all 4 dogs and treated them with the utmost care. They ended up euthanizing 2 of our pets, who were all very special to us. The other 2 died at home. One of the dogs was treated with extra care and a vet stayed late one night to care for her. I can't say enough about Easthaven. The vets are the best, the staff is the nicest and they gave us a great referral when one dog needed eye surgery. I wish we had another dog to take there but we don't have one now. Maybe soon!

I brought my cat Galaxy Tail in because he was having urinary problems. Our regular vet was booked…read moresolid and recommended VEG ER, and I'm so happy I did---they were so amazing, thorough and kind and understanding, checking in with me and Galaxy multiple times despite being busy handling an endless stream of patients (like any ER). Absolute recommend!

Excellent service for people who don't have transportation to get their pets to a vet appointment…read more They go above and beyond. I'm an older person who had an emergency situation with my 12 year old cat. I contacted the owner Angie and she returned my call promptly and immediately booked a ride to get my girl to the vet the next day. The the driver Don was very kind, amiable, and pleasant. He helped me to get my reluctant kitty into her carrier and was on time picking me up for the appointment. This service waits for you while your pet is being cared for and drives you home afterwards. I highly recommend Pet Taxi Plus to all pet parents. Check out their website to learn about the other services they offer. Their prices are reasonable too. Thank you Angie and Don and will definitely use this service again in the future.

I trust the owner and the driver. That's a lot to say when someone is transporting your 85 lb. dog…read moreto the groomer every 3 weeks. They are great.

Denise is a savior! I called her up with a last minute request for over night sitter for our two…read moremini doxies and she was so kind and helpful and informative. Denise was professional on the phone and works fast on finding the right person in her company to help us out. Denise has an app that is easy to communicate with her and your pet care taker. You can schedule appointments and get updates. Again, professional. I felt secure that our pet sitter would not only take wonderful care of our fur babies but also respect our home. I will choose Doggie Latchkey for all small and large services.

we needed in-home service for a cat with cancer and a dog with pancreatitis. Jeni moved in for…read morethree days and provided around the clock care for our furry family members. She was always in contact and sent wonderful updates about their status and any questions we might have had during that time. we are extremely fortunate to have found Doggie Latchkey and Jeni!

Took my little guy in there to get bathed and cut and they did a wonderful job. Very nice people…read moremade you feel welcome and the prices you can't beat. They also have a daycare haven't tried it yet, but that's my next step and prices look good too.

Efficient intake & pickup of pets! My dog LOVES going to see his 'friends' and run & play all day!read more