My beloved eyebrow place closed recently *insert a waterfall of tears* and I was forced to make a…read morechange. I have really sensitive skin and always break out after getting my brows done, whether I do wax or threading. I decided I had nothing to lose by booking a brow appointment at Sugar and Hive. I thought I was booking an appointment to have sugaring done, but when I got there they clarified that it was wax, which was no problem. The area was bright, nicely decorated and squeaky clean. There's a large open treatment area where the facials and other skin services are done and then a couple of treatment rooms for body waxing. My waxer happened to be able to do my brows in one of the treatment rooms which I was glad about. I walked in and was floored by the over the top (see what I did there?) decor. The wallpaper on the ceiling is such a nice touch since you're laying down on the table. I love when businesses really hone in on the little details in order to make the space shine. After talking through my options, we decided to go with hard wax, instead of soft, for my sensitive skin. The treatment was painless and afterward she covered the area with hydrocortisone cream. My eyebrows looked very natural and nicely shaped. I was very happy with the service and the best part is that I didn't break out! The hydrocortisone cream must have been the golden ticket. I made my next appointment before I left and am looking forward to it.

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Wonderful massage therapy services. The reception area has a variety of products for sale and is a…read morepeaceful, clean space to unwind before your massage. The whole facility was very tastefully decorated, and warm and inviting. The restroom was very well appointed with actual little towels rather than paper towels. The massage rooms are peaceful. The tables are warm and the linens soft and clean. They have a variety of massages. The hot stones are wonderful to loosen tight muscles. I have booked with several different massage therapists over the years and have not been disappointed. The whole experience is rejuvenating. This is a great place to book your next massage.

I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. That just added insult to injury. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

owner of this establishment was very rude and I don't know how she has any clients whatsoever. She…read moreneeds to get her website They never phone to get any kind of confirmation and then when you show up, they talk to you like like they're paying you or I don't never recommend this business to anyone.

One of the best massages I've ever had. Go for the full 90 minutes. Very firm pressure that…read moreactually was therapeutic compared to other massages that do pretty much nothing to release muscle tension. The room is beautiful and peaceful. Highly recommend.

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

I moved to Virginia 5 years ago and have been looking for a new massage place for a long time and…read moreFINALLY found Scents of Serenity. As a former massage therapist myself, I am pretty picky about my massages. Liz was absolutely fantastic. I booked a 60min massage with a 15min scalp massage add on, this massage was honestly one of the best massages I've ever had. I highly recommend this Spa and specifically, Liz.

Leading up to my appointment, I was able to schedule via text and was informed of everything I…read moreneeded to know beforehand. I was informed of the cancellation policy as well and the staff was helpful and friendly over the phone. This put my mind at ease after being previously anxious to try waxing at a spa that I'd never visited. I had such a wonderful experience during my first appointment. My esthetician, Rory Exton, was kind, genuine, and welcoming and put my mind at ease, especially after I detailed my past not-so-great waxing experience at a different facility. Throughout my appointment, she led me through the process and gave me tips and tricks for lessening pain (which worked) and for aftercare. She made me feel right at home and truly safe and the entire staff was just as kind and welcoming as she was. I went ahead and booked my next appointment with Rory and I look forward to visiting Club West Med Spa next month knowing I am in good hands!

The environment is always very clean and the staff is always super friendly! They take time to…read moreexplain procedures and accommodate changing schedules.

Anastasia and Anna are so sweet, caring, and put me at ease every time I go! I usually have a…read more Brazilian Sugaring session and it's absolutely pain free. The ladies are knowledgeable and experienced and always give the best advice on treatments that have been super beneficial for my skin. The prices are affordable and scheduling is easy. I definitely won't go anywhere else for my sugarings or vagicials!

I have been getting sugar waxed for years in the Alexandria area but since moving further south I…read moreneeded a new place. My best friend suggested Anastasia and I am so glad I went! She is kind and warm and responsive. It was different that the sugar wax was cold but she talked me through it and I am happy I went. I have not had a wax in nearly six months, so I was way over due! She put some Netflix on for me to watch a little numbing spray and talked to me the entire time which was nice and helpful not to think about the very mild discomfort. Overall super nice it felt like I was just catching up with an old friend such a sweet woman! Also her eyebrows were great too! I would for sure recommend her ! I have officially found my new waxing space ! If you are thinking about coming here you should, Anastasia was brilliant and kind!

Where can I begin? I've never been so impressed. I consider myself a bit of a beauty fanatic-- I…read moreknow a lot about skincare, having struggled with acne and rosacea throughout the past decade, and going through rounds of accutane, laser treatments, etc. I've gotten a number of facials before, but had dissatisfactory results from most. I'm new to the area and decided to give this place a try, as my skin hasn't been at its best recently. I was lucky enough to get an appointment with Shia. From the very beginning of the session I could tell she was brilliant just from the questions she asked me. Her knowledge of cosmetic skin disorders and their treatment outweighs most, if not all, of the dermatologists I've seen. As a physician myself, I like to think I'm good at assessing this. Shia explained that although my skin type wasn't right for "granular exfoliation" (what I'd received in other facials in the past that I had bad reactions to), I was a great candidate for microdermabrasion. She used this treatment along with quite a few others, always being attentive to how my skin was responding. She gave me advice on what skincare regimen would work for my skin. I can tell my skin is already looking better (less than 24hrs later), and I'm excited to continue with Shia monthly for as long as I live in this area! Already referred a friend to her as well. Go. You won't regret it.

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. Customer service and management are worse than the service they provide. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

Just tell me how to fix my hair please. I do not appreciate the damage that has been done. Tell me…read morehow to remove this black dye from my hair. All I wanted was a balayage.

They left foil lines in my hair the first time. The second time when I went to blend the foil…read morelines, they went full semi-permanent black hair dye on my bleached hair. They could have told me how dark they would have to go, and I would have sucked up the lines and left.

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!