I simply can't say enough wonderful things about Chakay. I'm 45 years old, female-bodied, and have…read morebeen experiencing significant hair thinning. I've been deeply self-conscious about it, and discouraged by the ineffectiveness of serums and other options. I just saw Chakay for my first SMP appointment and I walked out feeling thrilled and grateful. Even after just one sitting, my thinning areas look completely gone, the color matching is incredible, my hair looks totally natural and consistent on my whole head, and my hair line looks improved and natural. Aside from her incredible talent, Chakay is also so warm and kind, and I felt immediately at ease.

I want to be fair and detailed in this review, because my experience changed dramatically between…read moremy first and second appointments with Chakay Smith, owner and artist of The Aesthetic Bar. During my first appointment, Chakay Smith was warm, professional, and communicative. The mapping and shape of my eyebrows were done well, and I was included throughout the process. I was shown the design, asked for my input, and felt comfortable and heard. However, once the procedure was complete and I saw the final result, I was immediately alarmed by the color choice, which did not match what I requested or the reference photos we discussed. When I expressed concern, I was reassured that it could be corrected after the six-week healing period and was told, "It's better to correct something that's too light than too dark." While my trust was shaken at that moment, I gave the benefit of the doubt that the correction would be handled willingly. Later, I was informed that a $100 correction fee would apply. I explained that this was not a change of preference, but a color error. I was told customer satisfaction was the goal, and the fee was reluctantly waived. From the moment I arrived for the second appointment, Chakay Smith's demeanor was noticeably different. There was no warm greeting as before. Instead of being taken to the treatment room, I was instructed to remain in the front lobby while numbing cream was applied and told to wait 15 minutes. I waited closer to 30 minutes, while she disappeared into the back. When I was finally taken to the room, communication was minimal. There was no conversation, no check-ins, no mirror offered, and no engagement -- a stark contrast to the first appointment. She left the room multiple times during the procedure, and the overall atmosphere felt tense and unwelcoming. I felt as though my presence was unwanted. When the correction was finished, I was relieved and satisfied with the final color. Wanting to end on a positive note, I asked if I could hug her, and she agreed. Immediately afterward, she sternly pointed at me and the table and stated that any future corrections would require payment for her time, with no exceptions. That moment confirmed what I had felt throughout the entire second appointment -- a complete shift in demeanor from warm and professional to cold and punitive. This review is not about perfection or even the final result, which I am satisfied with. It is about how a client is treated when an issue arises, especially in a service where trust, comfort, and professionalism are critical. The contrast between the two appointments was significant and unsettling. I waited before posting publicly to allow the opportunity for this to be handled privately. I hope future clients receive not only skilled work, but also consistent professionalism and respectful treatment when corrections are needed.

I'm new-ish to the area. After much research I found Lucy. I always prefer a more one-on-one…read moresetting vs going to the "commercial"-y places. If that makes sense. I paid my deposit via Zelle as her directions stated. She then accepted my appointment. The day before she texted me instructions. The day of I got there. Plenty of street parking. The shop is super cutesy. Clean and comfortable. She asked me what I wanted my brows to look like. Lucy and I pretty much chatted the entire time. My eyebrows came out looking bomb. And my skin was fine afterwards. No irritation, nothing. I've already scheduled my second appointment and I'm so excited that I found my waxer!

Lucy is an absolute magician!! I am usually scared to get my eyebrows done because it always comes…read moreout not exactly the way I hope for, but Lucy made me look sooooo snatched it's insane!! My brows look even fuller than when I came in, they're symmetrical, lifted, yet still natural. Everything I had hoped for and more! The service itself was peaceful and relaxing, the space bright and welcoming. Lucy is so talented and made me feel so pretty! Thank you Lucy!! Best brow experience of my life.

My partner and I went here for eyebrow threading. My first impression was the store is very clean…read moreand neat. Good lighting too! (Estrea, I'm not sure if I'm saying her name right) The lady who did our eyebrows was really nice, honest about our eyebrows, and educated us too that suits well with what we like. Overall, my partner and I thought it deserves a 5, and we'll definitely come back here!

The place was very clean and the girl was very sweet. Unfortunately, I grew out my eyebrows for 2…read moremonths. When I went in I asked her to just do a clean up she made them extremely thin. My eyebrows still haven't grew back the same. I'm going back to my original lady who is trying to fix my eyebrows

This establishment is absolutely fabulous! I had an appointment today and I'm still in awe. This is…read morethe first time I have ever done anything like this, but I had been longing to do it for over five years. The salon is gorgeous! Very clean, elegant, and professional! Top notch, service! I highly recommend coming here. My aesthetician was polite, courteous, friendly, knowledgeable, and very easy to talk to. With this being my first time, I had lots of questions and not once even while she was performing my service did she seem bothered or irritated for me asking questions. I had a phenomenal time! So phenomenal my aunt was sold and she lives in Southern California however, she is coming up here to get her eyebrows done!

I love my lashes, Mica does an amazing job! I like to get a natural look because it just keeps me…read morejust a little more polished and cute on a day-to-day basis. I often get compliments on my lashes, even at the end of 3 weeks right before my refill appointment! So you know the quality is excellent! And the space is really pretty and so relaxing.

I lived for decades with acne-prone skin, and for more years with blackheads and sun-damaged spots…read more So when I walked into Harmony Spa, I had no hope of transformation. My only intention was simple: to have my blackheads cleaned. I was welcomed by Frank, the spa manager, with genuine warmth and kindness, and then introduced to Lana, the aesthetician. Lana examined my face carefully and then spoke with quiet confidence and care. She assured me that over time, my skin would clear, its tone and texture would improve, and a natural, youthful glow would emerge. I listened, but I did not fully believe what she was offering. Each facial treatment felt like a gift. From Frank's consistent warmth and attentiveness to the rhythm and thoughtful way every step of the facial unfolded, I felt deeply cared for. Still, I never imagined what would come next. After ten treatments, I am amazed each morning when I look in the mirror. My skin has transformed. It is healthy, balanced, and alive with a beautiful glow. It looks like the face of someone at least thirty years younger than me. For the first time in decades, I no longer reach for foundation--it simply no longer feels necessary. Lana's hands carry decades of wisdom. Her years of working, teaching, and educating others are felt in every moment of care. She brings her passion, deep knowledge, discernment, and something that feels like magic to her work. She treats skin not as something to fix, but as something to understand and nurture. Lana's work is exceptional and truly unique. I am deeply grateful for the transformation she has made possible. Mona

I lived for decades with acne-prone skin, and for more years with blackheads and sun-damaged spots…read more So when I walked into Harmony Spa, I had no hope of transformation. My only intention was simple: to have my blackheads cleaned. I was welcomed by Frank, the spa manager, with genuine warmth and kindness, and then introduced to Lana, the aesthetician. Lana examined my face carefully and then spoke with quiet confidence and care. She assured me that over time, my skin would clear, its tone and texture would improve, and a natural, youthful glow would emerge. I listened, but I did not fully believe what she was offering. Each facial treatment felt like a gift. From Frank's consistent warmth and attentiveness to the rhythm and thoughtful way every step of the facial unfolded, I felt deeply cared for. Still, I never imagined what would come next. After ten treatments, I am amazed each morning when I look in the mirror. My skin has transformed. It is healthy, balanced, and alive with a beautiful glow. It looks like the face of someone at least thirty years younger than me. For the first time in decades, I no longer reach for foundation--it simply no longer feels necessary. Lana's hands carry decades of wisdom. Her years of working, teaching, and educating others are felt in every moment of care. She brings her passion, deep knowledge, discernment, and something that feels like magic to her work. She treats skin not as something to fix, but as something to understand and nurture. Lana's work is exceptional and truly unique. I am deeply grateful for the transformation she has made possible. Mona

She did a great job on my brow shape and clean up. She's very friendly and takes care to do it wellread more

Sonia is the BEST! She is a skilled magician who never ceases to amaze me. She is able to make my…read moreuneven sparse brows look so full, even, and shaped to compliment my face. She is always so joyful and kind and with her expertise, the service here is always above and beyond!

Congratulations Milva on your new space! Absolutely gorgeous. Very clean, and such a luxury service…read moreprovided. She is exceptional at her work. Very gentle with the whole process. Always ask questions to make sure I like what I'm getting before hand. Her space is comfortable, quiet, and I always leave feeling great. My skin thanks you!!

Milva is simply amazing. I've been her sugaring client for years and she's consistently great!read more

Winnie is very professional and the place is very clean and relaxing. She did a great job with my…read moreeyebrows tattooed. She's made me feel relaxed during the procedure. I recommend this place.

I met Winnie back in 2018 and I loved going to her to get my eyebrow done, she's the only one I…read morealways trusted. When I saw people on TikTok talking about lamination and how their eyebrow was really bad done by other I was very scared but when I saw that she was doing eyebrow lamination and others stuff I was very curious and I trusted her! And I loved it! I never had an issue going to her and every time it's just amazing. Her team/students and her does an amazing job and I would only recommend her. She makes you feel very welcome & the vibes are amazing, she makes you feel beautiful after leaving her place.