The best waxing experiencing I've every had. I always wait to long and dread it, but Lorena did it…read morein a way that the pain was bareable.

I went to get henna brows and was left with scars. This is my second time coming and for me to pay…read more42 including the tip for these brows I am not satisfied. These multiple scars on my face from getting waxed makes me not want to come here again.

Great experience! Taylor was my stylist and helped me after I decided to pull a "Brittany" and cut…read moremy hair with the help of my teenager. I feel like she spent plenty of time ensuring I received a great haircut!

I had great service with Laura and was never disappointed when I came in for a cut but their…read morecustomer service is trash. Called to see if there's any last minute availability and the woman who answered had a bad attitude and laughed when I asked. I love the hair care and cut but the women have sour attitudes and it's such a downer.

Todd has been keeping my hands looking lovely for over two years. I will never stop getting this…read moreindulgence.

Charged me $90 for acrylic French tips. Thats an absurd price to pay in Cartersville, GA. On top of…read morethat, I was initially unsure exactly what length I wanted my nails. I didn't want them too short or too long. I asked the man to remove 2 tips he had already cut because I thought they looked too short. (This took him 20 seconds to remove btw). Then, when he asked me if the length was ok after cutting the tips again, I asked if he could trim them shorter- to which he chucked and said that would be the length they were before - as if he was annoyed. Sorry but I'm not paying $90 to be unhappy with the length of my nails for 2 weeks. It took 20 seconds to fix and it costs nothing to be nice.

Everyone is sick and no one is wearing a mask. They do a good job but you might want to bring your…read moreown mask because we are all sick after coming to this location. They're very nice but they need to wear a mask. Everyone is blowing their nose and sneezing.

We sat at the pedicure station and went over THREE TIMES the price for my combo mani and pedí with…read moregel. $55. Awesome, right?? Well, AFTER she did my toes and began doing my mani she decided to confirm the pricing and it went up to $70. Really? The problem wasn't money; I could afford it. And in this case, my sister was treating me. The problem is she failed to confirm the prices of my services upon receiving them and waited until AFTER she did them to change the price. On top of it, instead of using great customer service and leaving it at the original price after she inconvenienced me, she kept it at $70. Ready for the icing? She got nail polish all over my fingers and didn't take it off. Hey, I get it. Covid. That seems to be the excuse businesses are making to avoid giving proper customer service.

I had a great experience at the salon. I worked with Madisson who was great and so easy to work…read morewith. She even helped me maintain the style so it would be great for our baby shower/gender reveal the next day. If Madisson sees this - it's a girl!

I recently placed an online order and planned to do curbside pick up as I had done several times…read morebefore. I called when I got to the store, gave them my name and let them know I was there to pick up on online order - as instructed by the email confirmation and website. I was rudely informed I could come into the store and pick up the order. I said I needed curbside pick up because I had my dogs in the car and asked if someone could please bring out the order? All I got was a very blunt "No ma'am." ... no explanation, no apology for the inconvenience ... Not a huge deal. I figured they must be busy. Without hanging up, I set my phone down to find the closest parking spot I could ... my phone was still connected to CarPlay. The store did not hang up either ... and they proceeded to mock me for having the audacity to call for a curbside pick up. I heard the whole thing. I anticipated seeing a long line and very busy associates when I went into the store - hence the reason they couldn't do curbside pick up. I left the car running (AC for the pups) and hurried into the store. There was no one in line and there were six associates standing around the front desk chatting. As there were no other customers and they had just mocked me on the phone, they knew I was coming in for an online order. I gave them my name (again) and they fumbled around for 5 minutes trying to find the order. Not sure why they didn't pull out the order when I called and have it ready. I let them know if they were going to talk bad about a customer, they should at least hang up the phone first. I hope the store management sees this and reminds their associates that customers are not an inconvenience. Customers are the reason they have a job. Maybe a little Customer Service refresher is in order.

I've gone to Lee since high school. I started going to Great Clips near me when I got married and…read moremoved away. But in the last three years I've gone back to Cartersville to use Lee when I'm up there visiting family. Great cut and great conversation.

David is awesome, he's been cutting my hair for years. Love these guys!read more

Clean nice place. The staff was nice.Anthony did a were good job on my nailsplenty of parking.read more

The worst in Cartersville. I took my daughter to get her first set of nails and wanted them short…read moreand they were longer than asked for, horribly shaped. I asked for a pedicure no color polish. barely even attempted to get rough skin off my feet or trim skin around toenails. never cleaned under my toenails, no hot towels and barely rubbed my feet never past the ankle. Then I asked for eyebrow waxing and it was in the corner, dark and dirty table with supplies. I paid $100 for horrible service. the lady even dropped wax on my shirt and never said anything or try and get it off. I wouldn't recommend my worst enemy to go here. I will not be back.