Always delicious. Atmosphere is always inviting and family friendly. Staff is professional and…read morereally seem to love what they do. Substitutions are not an issue either so don't be afraid to ask! One major plus for me (being that I worked restaurant/fast food for about two decades) I have NEVER tasted old oil! Anything I've eaten fried has been fresh and fried well.

AWESOMEE!!! Food was so yummy!!! It was so busy at all and we got our food very quick! The tots…read morewere amazing! It's is HUGEE we shared them and had plenty of leftovers. Roast Beef was also cooked to perfection! Would 100% be back! The place was very nice and layed back, very good vibes.

Now that's Freaking good Chicken any day of the week & they're always on their Grind & always a…read morecrowd waiting on food & that alone is good business

Good Service , Fresh Food , And Lovely Employees ... Everyone Was Nice & Sweet ( 1000/10 ) Will Be…read moreGetting My Service For Now On

I hate leaving negative reviews, but this was a very disappointing experience…read more I ordered burgers, fries, and drinks through the drive-thru like normal. When I pulled up to the window, my food was handed to me, and I asked for a side of their sauce. That's when I was told they were out. I opened my burger and found that it only had the meat, one pickle, and the bun--no condiments at all. Thinking it was just an oversight, I asked for ketchup and mayonnaise. I was then told they were completely out of all sauces and condiments because they were waiting on their delivery truck the next morning. The only response I received was, "Sorry," followed by a shrug. I was even offered queso as a substitute, which wasn't a reasonable replacement for burger condiments. What was most frustrating is that no one mentioned they were out of everything when I placed my order. Had I known, I would have ordered something else or gone somewhere different. Instead, I paid full price for food that wasn't what I expected. I sat there honestly in disbelief, waiting for someone to offer a solution--a refund, a remake, or even an acknowledgment that this wasn't acceptable. Instead, everyone simply went back to work as if it wasn't a big deal. I was left feeling like the expectation was that I should just eat it. In the end, I left, went somewhere else to eat, and threw away the food I had just paid for. This was my second time stopping here while passing through West Monroe because I remembered wanting to eat here again. Unfortunately, after this experience, I don't see myself coming back. I truly hope this review is taken as constructive feedback. This restaurant has so much potential to be successful, but communication and customer service matter just as much as the food. Simply letting customers know about major menu limitations before they order--and making an effort to make things right when problems arise--would have made all the difference.

Little hole in the wall type place with very good food and nice people. Chili cheese burger is…read morereally good.

The chili is the best of all similar coney island type restaurants in Monroe and west Monroe…read more Chili/cheese burgers, chili dogs, frito pies all super.

Went in today wanting lunch. ordered their taco burger and mmm it is absolutely delish!! Love the…read morenew owners! Carley & Lisa is definitely a bright smiling face of the kitchen team! awesome food fast service

Fries had a weird taste threw them away. Burger was cold on one side slightly warm on other…read more Lettuce was anemic iceberg. Chicken wrap was ice cold. And wasnt exactly grilled chicken. Chicken chunks. 30% tortilla. They were very fast. Surely sitting under heat lamp. None of the restaurants looked good.

We enjoyed the atmosphere with our 4 and 10 year old. The service was fast and friendly. The food…read morewas great! We will return on our next trip!

Everything was wonderful!! For being my first time will definitely go back again. Especially the…read morefries