Where do I even begin with why I love The Butler Did It?
First thing's first: I'm a wedding planner based in the Los Angeles area and had a client that was planning a huge destination wedding weekend out in La Quinta, CA this past weekend. We went out the the desert back in July for a site visit and at the last minute my client wanted to set up some tastings with caterers while we were there. I knew that tastings might not happen with it just a few days away but I reached out to several companies anyway to at least set up a meeting.
I called The Butler Did It and spoke to Bryan, who told me that we wouldn't be able to do a tasting without a menu picked but he would be happy to meet with us to chat.. so we put our meeting on the calendar. I also called/emailed a few other companies but didn't hear back with the exception of one, and they didn't do tastings for any clients, even if you had already booked them... which is weird, but ok.
Fast forward to our visit with Bryan- he arrived to the meeting location before we did, which I appreciate. It was a hot summer day so he offered us cold, bottled water as soon as we walked in and he was very friendly. During our conversation he asked a lot of questions, offered suggestions and really listened to exactly what my clients wanted. After our meeting, I of course reached out to other companies just to look around. I always offer at least 3 different options to my couples because it's important to compare and see who best fits within the budget & vision. My clients are very busy LA business owners so they didn't have time to look around and research, they depended on me to steer them in the best direction. The more reviews I read and the more research I did online the more I felt like Bryan and The Butler Did It was the best fit ... and boy was I right!!
From the very beginning Bryan was a great communicator. I joke with him now and tell him that he drove me crazy in the beginning because he had so many questions and over communicated more than I normally do myself. LOL... But let me tell you, I am SO thankful for Bryan and his communication skills, his sense of urgency and his attention to detail.
Bryan always went above and beyond any chance he could and even worked with me on getting the rental order together for our clients as well as the floor plan for both Friday and Saturday. I wasn't hired as a full-service planner but more of a partial planner with six extra service hours available to my clients, which they used in the months leading up to the wedding. With that said, I was available to them on Friday for one hour (during the rehearsal) and 10 hours on Saturday, the day of the wedding. Because of this, I coordinated with Bryan and he was able to be at the venue on Thursday when the rental company arrived to set up the bistro lighting in the back yard. He was also there on Friday and Saturday morning when the other rentals were being delivered and set up. It was honestly amazing working with someone that believed in teamwork and was so hands on and aware of every little detail of the day; not only the planning/design side but also the catering side as well.
On Friday, the day of the rehearsal party, my clients chose to do tacos for dinner. The presentation was gorgeous and the food was even more amazing!! When I arrived to the venue on Saturday, both the bride and groom were saying that many of their guests were texting them that morning about how incredible the food was on Friday.
On Saturday, things were setup a bit differently than the night before. It wasn't a casual evening but more formal with served salads and a family style dinner for 200 guests. This is when I really got to see what Bryan and his team were all about from a service/execution standpoint. Hours before guests arrived, Bryan and his banquet leader, Will, had meetings with the different teams to discuss execution of the event. There were several vegetarians/vegan guests that would be served plated meals (aside for the family style meals on the table) and the catering staff had a very specific way to determine who would receive these meals so that service would run smoothly and without incident... and that's what happened, dinner service was executed flawlessly! All 20 tables were consistently bussed throughout the night and guests didn't ever "want" for anything. Bryan and his team were always right there to make sure the guests had a wonderful experience from beginning to end.
I HIGHLY recommend working with The Butler Did It!! You will not be disappointed with the quality of the food, the communication from Bryan throughout the planning process, the setup of the day and the execution of service. I come from a hotel & catering background and have worked with quite a few wonderful companies that I recommend all the time, but the level of service you get from The Butler Did It is second to none. TOP NOTCH!!
Thank you again to Bryan, Will and the whole entire TBDI team!!! read more