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The Canine Academy

5.0 (1 review)
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Services - The Canine Academy

Pet sitting

Private dog training

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7 years ago

There is no better Dog Training, or Canine Behavioral Facility in Northern California!

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The Kennels - Let your baby relax by the lake at our Pet Resort while you are enjoying your vacation!  You both deserve it!

The Kennels

(26 reviews)

I recently picked up my black lab, Jacks, after a week of boarding, and unfortunately had a very…read moreuncomfortable interaction with the groomer. The first thing said to me when I asked how he did was: "He's a DICK." I was honestly shocked. Apparently, he did not like the high-powered dryer or having his feet handled during grooming. While I completely understand that some dogs can be difficult to groom -- especially large dogs unfamiliar with professional grooming environments -- the way this was communicated was extremely unprofessional. A professional groomer could have easily said he was "difficult to groom," "anxious during drying," "didn't tolerate the dryer well," or "struggled with foot handling." Any of those would have communicated the issue appropriately without immediately insulting my dog the moment I reunited with him after 6 days away. What made it more confusing was that I had originally asked how Jacks did during boarding overall, and only after I questioned the comment did the groomer add, "But he's so sweet otherwise." So clearly this was situational grooming behavior, not an aggressive or dangerous dog. I've washed him at PetSmart before without issue, so while I understand every environment is different, the bedside manner here really left a bad impression. I left feeling uncomfortable and honestly, still kind of stunned by the interaction. The groomer also recommended I continue booking grooming appointments so he could "get used to it," but after that interaction, that's going to be a hard no from me. The initial boarding staff when I dropped him off was kind, and Jacks otherwise seemed happy and well cared for during his stay, but customer communication matters -- especially in animal care.

We boarded our two Great Danes for nine days while we were on vacation and I was really pleased…read morewith Cindy and Kay. I called a few times before hand as this was the dogs first time being boarded and we were in regular communication while on vacation. The whole time reviving great service. The dogs seemed to get along very well while staying there. Very easy online registration and I just emailed the dogs' shot records and was communicated with and updated every step Of the way.

Sierra K 9 Academy

Sierra K 9 Academy

(25 reviews)

We brought our golden retriever to Sierra K9 Academy because we were having a very difficult time…read moreat home. He had become aggressive toward one of our other dogs, which was creating a great deal of stress and tension in our household. In addition, he was not consistently responding to basic commands, making the situation even more challenging to manage safely. Bill took the time to understand exactly what was happening and provided us with clear, practical guidance on how to address our dog's behavior. Through his training, our dog became much more responsive to commands, calmer in the home, and easier to manage around our other dogs. We saw a noticeable improvement not only in his obedience, but also in his overall behavior and temperament. After the two week board-and-train program was complete, we also continued with weekly sessions for additional training and support. Those follow-up sessions were incredibly valuable in reinforcing what our dog had learned, answering our questions, and helping us stay consistent at home. That ongoing guidance made a meaningful difference in maintaining his progress and continuing to build better behavior over time. What stood out to us just as much was how passionate and knowledgeable Bill is about training. It is clear that he genuinely cares about helping both dogs and their owners succeed, and he brings a great deal of experience and understanding to the process. He was patient, confident, and always willing to explain the reasoning behind the training, which made us feel comfortable, informed, and supported throughout the entire experience.

I also want to share how impressed I am with Bill's ongoing support. After making great progress,…read moreone of my dogs had a setback and took a step in the wrong direction. Instead of leaving us to figure it out on our own, Bill continued to offer guidance, answer questions, and provide additional support until we were back on track again. His commitment to our success went far beyond the initial training. As a result of the confidence and skills we gained through working with Bill, my daughter decided to enter her dog in a 4-H Dog Show. We were thrilled when she placed in the competition! It was a wonderful experience and a testament to the progress both our dog and our family have made. We are extremely grateful for Bill's continued encouragement and dedication. Knowing that he is there to help when challenges arise has made all the difference. We highly recommend Bill and Sierra K9 to anyone looking for not only excellent training, but also exceptional ongoing support.

The Canine Academy - pet_training - Updated June 2026

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