what a cute VIBE! oh my god I walked in and immediately said "oh this coffee is about to be soo…read moregood" and I do love being right. while I didn't get much this stop, the black iced coffee I had was heavenly. You can tell they really care about the coffee they procure and brew. there was some amazing looking pastries and breakfast sandwiches that I'm definitely gonna have to give a try my next time in. absolutely obsessed with the abundance of burlap sacks full of coffee beans showering the shop and personally loved that they had an entire list of all the beans available for purchase including region and flavour profiles. Caroline's a definitely going to be one of my top coffee spots from now on!

When looking for an afternoon coffee I try to avoid the big chain coffee places like Starbucks,…read moreDutch Bros, etc and head for more locally based independent coffee shops. That isn't often easy as many close in the early afternoon, usually not open after 3pm. I was delighted to find Caroline's open to 5:30. YES! It's a delightful and charming shop off the beaten trail of touristy places in downtown Grass Valley. The array of coffee products was very satisfying and they highlighted a special Pistachio Latte! Sounded good so we got it, a 16oz for the afternoon 'pick-me-up'. A bit on the sweet side it nonetheless hit the spot for a coffee. They have a wide array of tea options too. The service was friendly and very good. The coffee came to the red pickup counter in good time. There are lots of cozy cafe type seating both inside and out. The choice of muffins, baked goods, or other snacks were slim just because it was late, but undoubtedly good too. If in Grass Valley, try it.

Outer Heaven is our go-to coffee spot in the county! The espresso here is on point. Lattes here…read morefeel so intentionally made, and never miss! If you're a non-dairy person, they've got their non-dairy drinks dialed in. The atmosphere is also welcoming, and very much a local hangout spot. We're lucky they opened up here!

My husband wanted to try Outer Heaven Espresso since we were in the area. When we walked in, it was…read morevery small and quaint. The person who finally came to take our order wasn't very nice. We both did not feel very welcome in this business, and the people behind the register seemed very standoffish. We asked if they could make a version of a tuxedo (or black and white). I have never been to a coffee shop that has never heard of a black and white or tuxedo drink. We've been to big chains and mom and pops, and they all knew some version of it. The person making the drinks grudgingly said he could make it but the employee taking the order acted like we were insane. Two medium coffees for $17 is crazy! I thought the drink tasted alright, but my husband said it was way too strong. With that vibe and those prices, we're not going back.

Very poor experience this morning. I had my dog with me - ordered latte and a berry croissant…read more Overpriced ($16!), but wanted to support a local business. All was going fine, and we were happily bopping to the music while my pastry was being heated, but my pup yelped at a clearly non-dog person and the manager (?) came out screaming at me "THAT DOG CANNOT BE IN HERE!!" I am happy to avoid businesses with anti-dog policies if they are posted (was not). And, by law, a business has to ask you if it's a service animal before asking you to leave. Regardless, I would have been happy to leave with my already purchased product, but the woman kept screaming while I was waiting for them to hand me my pastry. I was so embarrassed and angry with her attitude, I spilled my coffee on the sidewalk outside as I was trying to get away from her. There are service-oriented ways to address this type of situation - yelling at your customers is not one. Especially followed by a snide "have the day you deserve" as I was leaving. I will never return and will discourage others. Ftr, went to Flour Garden and after hearing the story, they gave me a discount on my replacement latte. The pastry sucked, by the way - overdone on the outside, claggy on the inside and no flavor.

Visited November 12th..see receipt…read more This cute little place is in the same shopping center as SPD in Grass Valley. It's has been opened for about a year. They had some assorted pasties and rolls along with some fresh sourdough bread rounds. They also have coffee. I decided to get something savory to go...linguisa wrapped in what looked like a croissant. It was so good...just enough for the ride! Its somewhat small inside but looked very clean! Next time I will get a coffee and maybe a cinnamon roll to go!

Delicious all gluten free pastries. Come early so you can get a good pick of everything. Highly…read morerecommend the cinnamon rolls. Service is great too, very nice people.

Great coffee with a variety of pastries and breakfast from a local business just off the highway.read more

Simply the very best. Amazing, artful and delicious every scrumptious bite... order in advance for…read morespecial occasions.

Always a lovely experience! The staff is friendly, the menu petite but festive and the pastries…read morealways delectable. Indoor seating is minimal but there are outdoor tables available and takeout is always a great option.

Drink caffe latte was good so there's that. ‍ Went through…read morethe drive through last night 8ish pm and home girl was rude or doesn't like her job. I'm not sure what we said or did lol. We paid via tap, it's new to us sorry, and she gave us attitude, as we tried to figure it out 'Is it tap?!' Then as we said thank you! no acknowledgment she intentionally just turned her back left the drive thru window open and walked away. Poor poor customer service.

Red headed manager rude. She refused to give me my refill due to me. Never returning…read moreThankfully, Dutch Brothers near by

Ordered a carrot cake about 2 weeks before a birthday party, May 23rd. The cake was not nearly the…read morequality and taste of the same cake ordered 2 years ago. The cake seemed to have been damaged (uneven) and held together and covered up and held together with frosting. The experience was not only disappointing but make one question spending over $60.00 on a cake.

Went to Grass Valley location near Safeway... kinda strip mall location should have been my first…read moreclue to abandon ship...However I was tired and hungry and so we entered . Ambiance...?! No. Had salad- lots of lettuce tasteless blue cheese dressing of which no additional was available as they are not made on site- that my friends was clue number 2... I had a frittata admittedly really tasty. I also had Thai peanut noodle salad which was $9.50 for a half pint... tiny portion tasteless not a peanut to be found or tasted. Such a shame that anything the becomes a chain simply SUCKS.