If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

Today I decided to give Rainstorm my final try of service after using this car wash for over 10+…read moreyears. I asked the gentlemen at the pay booth if the interior clean for $28 does a good job. I also inquired asking if it included washing the seats, cup holders, trim and floors? His response, "Um kinda, they do an okay job inside and wash for only 5 minutes...." I still proceeded with the $28 wash and was once again left with a dirty vehicle. Dust, crums, trim uncleaned, dashboard disgusting, door handles not washed, and the cup holders still dirty. I still tipped the teenager and didn't put up a fuss. However, I'll never come back here again. Look at the photos and tell me if this is worth $28?

The owner of Marketview Lube is truly a rare kind of person--someone who lives life with honesty…read moreand integrity. I had a car emergency while in line for the car wash when my vehicle suddenly started smoking. Without hesitation, the employees and the owner rushed over, moved the cones, and guided me into the oil change center. They quickly diagnosed the problem: my coolant line had completely broken, and all of my antifreeze had leaked out. At that moment, I could have been vulnerable to being overcharged for a repair I knew nothing about. Instead, the owner went above and beyond--personally driving to Napa twice and even trying the Dodge dealership to find the right part. He was upfront about the price (around $200) and even apologized for the cost, though it was completely out of his control. His care reminded me of how my dad or grandpa would have looked after me--genuine, protective, and trustworthy. Because of his quick action, my engine was saved from what could have been devastating damage. He got me back on the road with a very reasonable bill, and I left feeling both relieved and grateful. I even tipped because I felt guilty it wasn't more for the time and effort they put into fixing my beloved Journey (or the "Ourney," since the J fell off!). All the owner asked in return was my continued business--which he now has for life. In a world where service like this is so rare, Marketview Lube is a shining example of kindness, integrity, and heart. I left feeling safe, cared for, and thankful to have been in exactly the right place at the right time.

The car washers spray the car by hand to get off any spots that won't get off through the normal…read morewash. There are vacuums available. I have not used the mechanics there yet but I was happy with the car wash service.

Did not clean my car, left bugs on the shield, side splashed my car with more dirt than what was in…read moreit. No way I paid $12 dollars for that. Wish there was a better way to let them know they are not pressure washing correctly.

Not taken care of. Change machine broken, vending machine broken, trash overflowing. Makes you…read morewonder if soap is even hooked up Needs new management

I was double charged for my car wash. Phone is disconnected…read moreso there is no way to correct this.

Best low cost clean and touch free for Winter. Only one I use and I drive 15 mins to come to this…read moreone only. Friendly guy who takes care of it. Always neat and tidy the place itself. No loud car stereos. Best around

Mobishine scammed me into paying $600 for a $300 service, and refuses to make it right…read more I never leave reviews, but I have to share my experience with Mobishine in hopes that you'll learn from my awful experience. Do not trust this business! I booked a $600 Ultimate Detail with Mobishine for November 22 and paid a $50 deposit. My appointment got delayed several times due to mechanical issues and weather. Finally on December 16 Salim arranged for me to drive to VIDA Detailing in Champaign to receive the detailing service from a guy who works for Glow Spot IL. I don't know why Salim couldn't have one of his own employees do it, but in good faith, I brought my car to VIDA. While I was waiting during the 2.5 hour service, Salim texted me, asking me to Venmo him the remaining balance so he could pay his guy, because Salim was traveling overseas and needed to square things up before bedtime in his time zone. I explicitly confirmed at this point that I was paying for the full Ultimate Package with 1-year ceramic coating, which he confirmed. Again in good faith, I paid him the remaining $550. Upon picking up my car, the guy who'd detailed it told me that I'd actually only received a standard interior/exterior detail package with hybrid wax, valued at $300. No iron remover, no clay bar, no polishing, no leather conditioning, no 1-year ceramic coating. He told me that he'd discussed the package with Salim, and as a favor to him, agreed to do it for $200. When I reached out to Salim about the discrepancy, he denied that there had been a mistake and tried to convince me that I had in fact received the premium detail that was promised. After I cited receipts proving that this was a lie, he tried to convince me that a fair solution would be for him to perform the ultimate detail (exterior only) a month from now when he's back in the States. I've already waited a month, through two major freezes, with my car parked outside in the ice and snow. I'm not prepared to wait another month for something that should have been completed weeks ago. (Again, where are his actual employees??) I asked Salim to refund me the $300 overcharge, to reflect the value of the actual service I received. At this point he started sending me long, ornate messages full of excuses, appeals, and outright lies. He claimed that he was "not in a position to offer a partial refund," and that refunding me would cost him "35% in taxes, fees, and other business-related charges." When I researched these claims and found them to be untrue, he offered me a $100 refund as a "goodwill gesture," claiming that the service I'd received was valued at $500. Again, I proved this was a lie, at which point he stopped responding to my messages. I reached out one last time in hopes of avoiding a formal dispute, and he came back with a $150 refund offer, couched in platitudes about finding an "amicable resolution." Still trying to get me to pay $450 for a service valued at $300, for which he paid $200, with receipts to prove it all. At this point I feel so uncomfortable with the scammy, manipulative nature of Salim's response that I would never invite him to my home to detail my car even if he could do it tomorrow, let alone a month from now. I now have to open a chargeback claim with my bank, on top of having to book a new detailer to service my car as I originally wanted. This entire ordeal has been FAR more trouble than it's worth. Mobishine is scammy, shady, and will take advantage of your trust in order to steal your money. Don't do business with them. There are plenty of more worthy, honest car detail spots around town to choose from.

Thank's lot guys for your service, i appreciate your hard work, i'll be definitely your loyal…read morecustomer

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

The employees were so embarrassed when they had to ask me to back out due to another mechanical…read morebreakdown. This is after a 20 min wait in a line of 12 cars. This carwash has been shut down several times this year, 2023, for problems and maintenance. I chose this location (Neil St. Champaign IL) for convenience but the unexpected closures have been a nuisance. I've been trying to cancel my membership for 3 months but the customer portal on Rainstorm website is always down for maintenance. I have called and left unanswered messages and my emails are never returned.

They do a great job at making sure the car is clean looking like new, especially the inside. The…read morerestore my car to that new car look.

Dre did great work on my car. I brought it in covered in tree sap, dirty interior from a recent…read moremove, yellow headlights. He told me what he'd be doing and offered options without being pushy. My car came out looking brand new. Friendly service and good work!