Beautiful property. As a resident, I greatly appreciate the detail to making my experience here…read morebecome my home environment. Each aspect of the amenities are perfectly pleasing. It looks clean, orderly, inviting! Attention to scents within the indoor amenities ie, clubhouse, gym, bathrooms, office - elevate your experience of being on site. The residents not only appreciate this but more importantly respect this as well. This promotes a pride for our community. Well done staffing to accomplish this for us. My SHOUT OUT is to Liza Rodriguez. She has gone beyond to insure that I have been able to utilize all promises to my contract and living experience to be happy with my choice of moving here. I have appreciated her knowledge and expertise in personally handling all questions, concerns and suggestions. Each request I have made has joyfully and successfully been met by her and/or with her staff. I am thankful for each of them and acknowledge their work , friendliness, dedication to the community and professionalism. Well done Noria Robson Luxury Apartments!

This has been truly one of the worst move out and front office experiences I've ever had in my…read morelife. I've been renting property for the last 17 years of my life and never have I dealt with a less flexible and more untrustworthy staff in my life. Maintenance was always good, but the office is a laughing stock. I went into their office close to 75-80 days before my lease expired to ensure I follow the proper steps for move out and expediting my departure from my apartment and property. When I asked the front office what needed to be done they provided me with a pricing sheet and said to ensure I gave them a 30 day notice. I return about 32 days before my lease to ask what if anything I need to provide to make sure they're aware I'm not staying at which time I'm told that I had to have done this 60 days prior. instead I would be paying for an additional months rent at double my agreed upon monthly rate, or I could buy myself out of my lease for an additional 2k. I opted for the 2k because otherwise I'd pay $3500/mo for 45 days. After explaining the misunderstanding the property manager advised me he would not be assisting or waiving either fee as a courtesy for a tenant who's Felt duped. As I'm moving out, I go back into the office to ask for assistance with a walk through to ensure I do not incur any additional charges. The property manager tells me they don't nickel and dime, but we clean and vacuum anyway. I then get a statement emailed, not even mailed or certified that I owed them more money and they'd be keeping my deposit for a cleaning fee. And that if it's not paid in 7 days I'll be sent to collections. Long story short...don't rent here, find other options and do not trust Yvonne or bill in the front office.

So Camden has purchased the property, and FIRST thing they did was to remove the coffee machine in…read morethe lounge area. BIG mistake. That was the social hub of this place, the number one reason why I moved here. I don't think they realize how important that is to us all. I'm really hoping they reconsider, as so many residents are very upset.

If you are a real estate agent bringing a client to this property, do not expect to get paid their…read morereferral fee. One of my Agents referred someone a year ago. We've had 9 email chains going back and forth over the year. We've heard its been mailed to us twice, received nothing. We need to turn in a W9, which was sent 6 times and lost every time. We've heard "we have it printed and will mail it to you" received nothing. We have confirmed our address all 3 times and received nothing. It's such a small amount but if their communication and inability to do a simple task is this bad, I can't imagine they are much better with their residents.

This place is amazing. I would give it 100 stars if I could. Management is so nice and they make us…read morefeel appreciated with activities/events/attention at the gorgeous club house often enough to get neighbors together to interact and share. They really take care of tenants and it really stands out to me because I've lived in places that can't even compare. They are so kind and really work with you. There's safety gates and security person. The whole complex is so clean, peaceful and it's so enjoyable to walk around it. The gym is so nice, spacious, clean and complete you don't need to join a gym out there. The pool is sooooo nice clean and just beautiful. The grills... OMG. I can't even. Since I moved to Acero apartment, I always tell people that I move to a resort. That's what it feels to me living in Acero Apartments. there's also a dog park with a station to bathe dogs. My dog enjoys these so much! And on top of it all, the apartments inside are just so clean, spacious and beautiful. My family and I are really happy here and very grateful for caring management. Thank you Acero apartments.

Not child friendly or autism friendly. Me and my family dealt with race discrimination and…read moredisability discrimination on Saturday. my life will never be the same after this incident my children are traumatized and don't understand what went wrong the reason why police were called to shut down a six-year-old birthday party due to an autistic and nonverbal child/teenager running into the management office. He didn't hit anyone, steal, or even approach the apartment manager, yet she told us no matter what she was calling the police. everything she told the police was a complete lie. She still lying today and it's Monday. I do not feel safe here. if something so small can trigger management to call the police can you imagine what they will do to me and my family going forward... I am scared to be here.

I moved in May '20 and just signed a new lease. It's…read morebeautiful. Maintenance is top notch. I just put a request order in this morning for a few small things and they had everything fixed within an hour. Management is a text away and they always respond quickly. Apartments are spacious with lots of built-in cabinets. Great insulation. I rarely hear my neighbors and my electric bills are low. I've been super happy living here.

Absentee staff. Never the same staff twice. Staff often not even on the property operty…read more Unanswered emails, texts and phone calls. Ignored complaints. Must make an appointment to ask basic questions. Can't just walk into the front office for which I am paying like a other apartment complexes I d rented at for decades. I moved in and it was a disaster with missing parts, paint all over the floors, base boards, walls, ceiling, door handles towel rack and mirrors. Zero sympathy from staff. Zero apology. They have refused to fix the problems or take responsibility. Burned out light bulbs, dust, dirt cobwebs ,spiders, debris ...the patio was untouched, floor was stained, filthy storage closet full of cobwebs and dead insects, loose door knobs throughout, loose refrigerator handels, internet was not working despite their Easy set up access proclamation, dirty cabinets and dirty cupboards. Missing chunks of the baseboards in the kitchen and bathrooms, loose shower doors,

Excellent quality and service!!! Application process was…read moremuch simpler than other apartments thanks to well-trained staff.

No. The pool is ALWAYS closed & specifically Memorial Day and 4th of July etc. No signs posted, no…read moreemail, nothing. The gym for some reason is set to 90F when it is 113F outside and the staff is confused. The gym also smells like ass and cheap perfume. Obviously they spray perfume in the air instead of cleaning. The office has new people every time you go down that are clueless. They used to advertise "free" EV... it's not free in fact the cost of living here jumped as soon as they put them in. The water temperatures are always hot in the summer and freezing in winter. Somebody stole the shower head from the dog park lower bath and they never replaced it. So basically, you can't use ANY of the "amenities" they charge you for. For the rent they charge, just move elsewhere. SHADY PEOPLE moving in, section 8? There are people smoking weed constantly parked in front of the office and just hitting glass pipes with who knows what out front. NOT FAMILY FRIENDLY!

I have lived here for almost 2 years and this place has seriously gone down hill. My washer has…read morebeen broken for a month and a half and the apartments will not fix it. I have asked multiple times and they keep saying they need to order a part. It should not take this long And i have even spoke with the property manager they would not even replace my washer. Instead after a month they gave me a key to use a apartment key to use that nobody is using (on the third floor on the next building) please do not make the same mistake I did and rent here with them. The management is terrible.

absolutely great experience. Shirley G was just awesome! Fantastic customer service. This is a…read morelovely property with great staff.

This is what luxury living is! The apts are gorgeous, amenities are well maintained, the office…read morestaff is always professional and personable! BIG shout out to the awesome maintenance crew!! Last night my a/c gave out, I called after hours number...within 30 minutes it was back up and running!! AMAZING!!

"Valet trash" but never pick up the trash even though I set it outside from the days they are…read moresuppose to pick it up, I leave it out an hour early so they won't miss it but still do. "Gated community" but the gates don't work half the time. "Fetch subscription required" nobody even uses fetch and I've never used it once. "Garage opener" the button doesn't work half the time. Also the employees being remote is one of the dumbest things I've ever heard of, never available when needed

We had ongoing concerns in our unit involving moisture and visible mold like growth in multiple…read moreareas, including the water heater closet and bathroom baseboards. We reported the issue in writing and requested proper inspection and remediation, especially given that we had a toddler living in the home. Maintenance inspected the unit, but no remediation, testing, or repairs were performed to address the underlying condition. During the inspection, visible dark growth was acknowledged but described as "dead mold". After this, the area in the water heater closet was painted over without addressing the underlying condition. Shortly after, we observed additional visible growth in that same area. Due to this, we terminated our lease under Arizona law after providing written notice. The property disagreed and charged over $5,000 in termination-related fees. The account was then sent to collections while the charges were still actively disputed and within the stated 30-day period. We attempted to resolve this directly and through the Better Business Bureau, but the property has maintained its position based on internal assessments only. We are not looking for a response from the complex, but want future residents to be aware of our experience.

DON'T MOVE HERE!!…read more The first picture below shows a bamboo privacy barrier we hung up on our patio so we didn't have to look at trash 24/7 which is constantly overflowing and very poorly managed by the Acero Val Vista staff (you should smell it in the summertime, the Arizona heat really ripens up the stench). Long story short, the complex manager issued us an eviction notice for having the bamboo privacy screen hung up. Before I hung it up, I checked the lease we signed and it says nothing about not having a privacy barrier on our patio. There are also many other apartments with similar barriers ranging from wood, fake leaves, and tarps. When I asked the manager why they were coming after us specifically for ours (singling us out) she said it "doesn't fit the aesthetic ". Hmmmmm. Sounds highly subjective to me! The main reason we got the barrier was so that we did not have to look at heaps of trash all over the parking lot in front of our place. I guess the aesthetic they are going for here is "garbage chic"! Please take a few moments to check out the lovely trash pics below!