READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work

AMAZING service!! Fixed my battery for cheap and super quick turnaround time. Everyone is super…read morepleasant and helpful. 10/10 recommend!

AVOID AT ALL COSTS. Paid $200+ for a minor phone screen repair and now my $1000+ phone is near…read morecompletely unusable and they won't fix it.

I'm so impressed with how honest, genuine and kind these people were. I believe I am somewhat of a…read moretough critic because I hold myself to such high standards. I also rarely post reviews. The experience has to be outstanding - good or bad. This was EXCELLENT! You can really trust this group of people. Finally, to the Epic team - THANK YOU for being so great! I was blown away with this beyond 5 star service.

I needed assistance immediately (same day), due to computer issues. I called and the tech said he…read morewould leave and come right then and there. Within 30 minutes he was at my home. He was knowledgeable, and worked quickly. He stayed to ensure what needed to be done was going to occur, but was conscientious to not stay unnecessarily to be cost conscientious. More than 100 % satisfied! The fact that he was friendly and courteous was the icing on the cake!

Had a problem that seemed insurmountable. A dead phone with a damaged screen and 252 pictures that…read moreI wanted and was told by others could not be retrieved. The effort and price were described to me in detail. 48 hours later I had my pictures on my new phone. Awesome, simply awesome.

I took our iPad Pro 2nd gen to have the battery replaced. I had called first before going out there…read moreon a Sunday 6/28/2026 & was told they worked on iPads. We went in & I told the tech the problems that we were having , that it kept going on & off only that morning & that it was getting hot at the area where the battery is. Being a master electrician & working on UPS systems I knew it was the battery. I also know you can't screw up the computer buy changing the battery.The tech wanted to do testing on it & I told him it was the battery to just change it. He said he would deduct the testing from the quoted price. He turned on the iPad & it came on no problems. It was losing charge quickly so again it was the battery. He said he would run a movie on it to see how it does so I said ok. The next day he called & left a message that they do not work on that iPad model, I called back & he told me it was because of the screen. I went to pick it up & what he did was killed the battery. He ran the movie on it & drained the battery completely. Now I can't access anything on it because it will not take a charge. The dumbest thing about the whole situation was I told him it was a iPad 2nd gen (he should've known then they don't work on them)& also he could have looked up the model number & serial number that was on the back of the iPad to confirm it. But I guess these tech's aren't that smart & shouldn't be working on electronic equipment. I know apple doesn't repair older models just to get you to buy new ones. But you can buy other brands of batteries that will work. This was a dick move they did screwing up our iPad & then claiming they don't work on that model. This is a unprofessional company

Compared to other phone repair shops I called, Orange was very friendly and knowledgeable in…read morehelping to diagnose my iPhone's issue. Conor asked me to bring the phone in so he could assess the situation more thoroughly. He said there would be no charge to examine the phone. His diagnosis of my phone was similar to that of AppleCare I had previously contacted. And there was no fee. I recommend trying them out if you want an honest evaluation of your phone or iPad.

I met Connor there he's a great person. I was approached respectfully and he gave me great advice…read morefrom which of the devices they had for sale and I love their prices! I'm in college and working through to save money and this store gave me a phone and case for literally 3x the price cheaper! I'm loving my new phone and cant wait to come here again! I know Christ is blessing Connor he may not see it but I see how great he's doing and I just met him today and pray for him that continues to make customers smile and help them as much as he did to me! Thank you Connor!!

I never thought I would have such a weird problem with my iPhone! A window opened and would not go…read moreaway, so I could bot even use my phone AT ALL! Dan, at Gator Tec fixed it in five minutes! T-Mobile could not help me, nor could the Apple Help Desk, my work schedule would not allow me to go to Best Buy, and Gator Tec was my second option... now it is my first!!! After Dan fixed my phone, I asked him how much I owed him, and he said, "Nothing at all!" Thanks Dan!

Very expert in computer and software. I was treated like…read moregold....was pleasantly surprised.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

BEWARE!! They installed the wrong screen on my phone that didn't fit. The screen then cracked…read moreagain and when I brought it back they wanted me to pay for the replacement. The customer service is the worst I have ever seen. VERY RUDE

I was really impressed with how clean and organized the store is, since they move up Archer Rd,…read moreacross 34th over by the Geico Insurance building. I love coming here, because it means when I leave, things that have not been working, that I having been putting off fixing, will being working again. They have a lifetime battery replacement for $22.....(I am a chef, and I constantly use a food thermometer), so now I am covered in my kitchen, for life?!?! Where do I sign?! Oh, wait...no need to sign, and I already bought it!! YES!!!

It sucked went by your commercial that said ya'll said you had all batteries in stock I drove 40…read moremiles one way to get a new battery for my computer only to find you didn't have it you had to order it that took a week so in total i drove 160 miles total to finally get it because u didn't have it I want be back your ads and commercial lie.