Top notch. Doesn't get any better as far as airport lounges go. Makes sense now why American Express cut access to other clubs. read more

The Centurion Lounge - Airport Lounges Near Me - Dallas, Texas

Rude people working here. I was waiting upstairs for my friend to get in and the girl called cops on me!!! Disrespectful and rude front desk. read more

Horrible staff. Cam and told my son not to slouch on a chair due to house rules and was rude

I agree with the rest of the reviewers. This is by far THE best airport club I have ever visited. The service is great, the atmosphere is outstanding, the food and beverage offerings are off the chart. In a world where airport club value is diminishing (echhemmm... Delta Skyclub) Centurion raises the bar. I don't want to leave to catch my connecting flight! read more

The Centurion Lounge - Lounge and buffet area - Airport Lounges Near Me - Dallas, Texas

This is the first Centurion Lounge I've been to, but wow it's certainly something you don't want to miss. With a platinum or black AMEX, you'll get complimentary access to the lounge where there's a buffet, alcohol bar, showers, place to lounge, meeting rooms, manicure and pedicure area..... and it's all FREE! Big thumbs up, go AMEX! I'll be back. read more

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Overall this lounge is a great place to kill a couple of hours especially before a long flight. Food is pretty good (better than any domestic airline lounges) and free alcohol. Scoring a spa treatment is a bonus when they aren't booked up. Service was also great except for the bartender Janice. She was extremely rude and appeared to have never worked in a professional environment. Her floor manager, on the other hand, apologized for Janice's behavior which helped soften the bad experience with one person. read more

Lounged moved next to Applebee's by gate D12. It's bigger than before but is still very crowded at certain times. Definitely worth it. Plenty of food and drinks to choose from. Free WiFi, conference table with computers, clean and spacious bathrooms and spa. read more

This is my first visit. It's amazing. Full breakfast buffet and open bar. Black Tie service. Very clean and professional. Highly recommend. read more

Pretty cool spot. Great bar, decent food (amazing for airport) and cool vibe. Nice perk for AMEX. Wish they has one in LAX. read more

This is probably my favorite airport lounge. They served an amazing breakfast and now lunch with 3 different salads, pizza, shredded chicken with tortillas and salsa, asparagus, and crispy Brussels sprouts. Yummy, see photo. read more

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Same as Miami. Too crowded, too noisy, no seating, lines for food, lines for bar. Why bother. How do I give it a negative score.

This place was great for a while but it's over crowded and sometimes not worth the tram ride over . Food is great , but overcrowding has become frustrating and it's gotten to the point where I go to another lounge instead . Always LOTS of kids running around . read more

Gotta do something to make these more exclusive. It's a mad house. Sometimes busier than the rest of the airport.

I grant one Five-Star rating per category and it goes to the DFW AMEX Centurion Lounge. I fly American Air Lines quite often and they route me through DFW which allows me to use this AMEX Platinum benefit; arguably, it's the best benefit. The Centurion airport lounges are second to none of the domestic American air carrier lounges (I've been in at least one of them all). Location: The lounge is tucked away above the main food court on DFW's D Concourse. It's on the second floor so you don't hear or deal with any of the foot traffic from the first floor. It's a good location for people watching because, from almost every part of the lounge, you get a pretty good view of the foot traffic. Other airport lounges focus on airfield views which get a little boring after a while. Watching epic spills while people try to pull the Home Alone dashes through the airport is a little more interesting. Ambience: It's as eye-popping as you can get. AMEX mastered the art of blending modern furniture, sleek white and dark-wood lines and frosted glass. The furniture, outside of the quiet area, can be a little uncomfortable at times but it's meant to be for short (6 hour or less) stints. If you spend more time, catch one of the quiet area seats. Most times it's quiet except when there are significant weather delays. The other business travelers are pretty respectful and even families don't have really loud conversations. The bar area and the TV lounge adjacent to it are really nice touches. The separation of each area for functionality (bar, TV area, bar, quiet area, work areas, etc.) is appreciated. Food: The food is AMAZING. There is no comparison with any of the other lounges. First, it's free; how can you beat that? When I first heard the announcement about the lounges and their "free food;" I expected it to be the pitiful showings at the airline lounges: cookies, peanuts, olives, celery, etc. AMEX put them all to shame when they capitalized on a benefit that their customers want. I've had a variety of chicken creations. One of my favorite dishes was a play on grits that included a cream of mushroom flavor; magnificent! They have a FULL salad selection with really nice dressing options. And yes, they have dessert. I always love their mini-cakes and at one point I had a banana's foster creation, all delicious. If the food isn't enough, the bar will impress you. When other airlines say a "full bar" they really mean: a few different types of bottom-shelf liquor and beer. And, if you ask for a mixed drink at an airline club, don't expect to get a good Old-Fashion or something like that; not so at the Centurion Lounge. When they say "full bar," they mean it. Top-shelf everything and they even have a few kickers, including one of my favorites, Pimm's. When I ask for mixed drinks, they are well-mixed and professionally presented. The non-alcoholic options are also extensive. They have some flavored waters that are refreshing and delicious. Service: The service staff is a perfect example of around just enough to know what you need but not annoying. Yes, the front-desk staff members check you in but they also ask you: "would you like a massage scheduled, wifi access codes, etc." They're not just a gate-keeper, they help you use the facilities to the maximum extent. The roving staff hardly ever leaves a glass unfilled or a dirty plate at my table and; they actually will have a conversation. I remember one trip, when it wasn't busy, that I had about a 5 or 10 minute conversation with one of the staff members about a TV show. I've never had that happen at another club with staff members I didn't already know (family or family friends). The bar staff is phenomenal. Not only are they quick but they are good at what they do. And if they don't know how to make something they'll look it up and ask you how you want it prepared. Amenities: I've already mentioned the bar, which is a huge plus. But the Centurion Lounge also offers wifi, free massages, manicures and clean restrooms. The wifi is exceptional. Of all of the lounges I've visited, there's is the fastest and most reliable. Yes, they offer free massages and manicures ... tip the staff (it's not required but good Lord, it's free). It only lasts for about 15 minutes but hey, that's a nice perk, especially when none of the other lounges offers it. Clean bathrooms are always overlooked; I like to highlight it because it's an important reason why people like the private lounges. I've never been to this lounge when the bathroom wasn't spic and span. Overall: My only complaint is that American Express doesn't have more of these lounges at other airports like ATL, SLC or DEN. I'm sure they have plans to open others. If you're a Platinum or Centurion cardholder and you haven't used one of these lounges on layover, when able, shame on you. Do it! American Express: Well Done! read more

First time in the new Centurion clubs. Incredible value for the money. All you need is a platinum card and you and a guest are in. Free internet, free food, free premium bar. wait staff, place to store your luggage. Modern interior, great for business meetings. I'll be back! read more

As a very frequent flyer out of DFW, this is an awesome benefit to have. As an American Express Platinum cardholder, I recently decided to forgo the Admirals Club and try the Centurion Lounge. I am glad I did it was awesome. It is located in Terminal D, near D17. It was a very nice place and very comfortable. Service was excellent. Food was excellent. And the SPA was world class. This lounge is by far the best lounge in the US. Membership has it's privileges. read more

We don't often arrive to an airport in time to enjoy the lounge, but after today we will plan for It. Thanks to the cornbread pudding, the French 75's and an otherworldly massage by Julian... my vacation started 5 hours earlier than expected. Cheers read more

First time visiting a Centurion Lounge... so happy I signed up for an AMEX. I've been to a few Delta Sky lounges and they are nice. But Centurion steps it up another level. read more

It's all about first impressions. This is a great lounge in so many ways...great food, solid bar, and gracious bartenders. However, the front desk staff has taken on a traffic cop "card, ID and boarding pass" smile-free, no "welcome" attitude that detracts from what these lounges purport to be all about. Cmon AMEX...you don't get a second chance to make that first impression...at least ask the front desk team to smile... read more

The mistake was setting the bar too high in the beginning. To maintain that level of food quality would be unrealistic. They no longer offer the brisket tacos that were so good. They also no longer offer guac which used to be some of the best guac ive ever had anywhere (big chunks of onion and avocado, so good). Going in expecting the level of quality I had experienced last time made me very disappointed that the experience did not live up to it. Now they have very limited options. The salad is not presented as well either. Prior to this visit I made a point to connect at DFW to use this lounge. Going forward it will not enter the equation. read more

I love this. There is nothing more convenient than this one stop shop to grab a quick shower or some delicious food. There is also a bar and free wifi. The staff is all very courteous and everything is well taken care of. Definitely one of the main perks of being an American Express card holder. read more

My visit to the Centurion Lounge at DFW has made me start considering cancellation of my American Express Platinum card. Horrible customer service, rules which make no sense whatsoever, and yet another sign that the 'benefits' of an AmEx membership continue to be eroded despite having one of the highest annual fees of any card on the market. I have held onto it specifically because I travel frequently - but considering this experience it is edging closer and closer to being completely useless. I arrived in DFW on an inbound flight from Atlanta- thought I would grab a quick bite and answer some emails from the lounge. When I tried to enter I was RUDELY advised by the receptionist that the lounge was only available to cardholders on same day DEPARTING flights (which makes absolutely no sense considering I pay my annual membership regardless of my travel patterns). After a brief interaction I elected to leave and head to the Delta Sky Club instead but the receptionist demanded to know when I would be departing (considering that I had just arrived and would be visiting for a few days, this was irrelevant) - I asked for my ID and card back, but she stated that she needed my departing information first (not sure why she felt the need to hold onto my credentials at this point). I told her the date of my departure just to get me property back at which point she started to recite the 3-hour time window 'rule' which requires all guests to plan their visit to the lounge only within a specific timeframe prior to their departing flight. So I guess if you have a lengthy connection or need to arrive at the airport early then you are just out of luck. In the end - the rude attitude and inconvenience makes this 'benefit' practically unusable for a lot of travel circumstances. Disappointing to see a once great brand set aside customer experience in favor of nonsensical, inflexible rules. read more

The staff at this lounge is top notch. I just concluded a visit on the day before thanksgiving. Both elevators had stopped working and travelers were trying to exit to catch their flights. The staff were doing everything in their power to contact airport police, the fire department, and the maintenance teams. In the face of personal insults and withering criticism, the staff maintained their professionalism and composure. The fellow travelers should be absolutely embarrassed for taking out their frustrations on the staff, especially during a holiday meant to celebrate thankfulness and counting our blessings. Amex lounge staff: 10/10. Entitled, rude guests on thanksgiving hurling insults: 0/10. I'm looking forward to future visits with the usual top notch customer service. read more

I stayed here for an entire day (long travel day) and it was awesome! This is open to anyone who has an American Express platinum card or above. When I arrived they had breakfast out. There are lots of healthy options like fruit- plus coffee and free drinks. There are tons of comfortable places to plug in & free wifi. There is also a kids area, business center, mini spa. To book a spa service, schedule it at the front desk. I got a mini facial & a chair massage- heavenly! I was also there for lunch. Once again lots of healthy options like salads, guacamole & more. Waitresses come around & take drink orders. A full bar is available including specialty cocktails. They also have card services there if you need anything. My only reminder to people here is to tip! The spa employees, waitresses and bar staff all accept and welcome tips- everything is free so don't be stingy! read more

Short summary: unbelievably unprofessional and rude staff. Entire story: Paying $700+ a year to be an American Express platinum member has very few benefits these days, but one such benefit is that you have access to one of the 6 (yeah, only 6) existing Centurion Lounges in the USA. One such lounge is in DFW. I had a very short layover between connections and ducked into the Centurion lounge @ DFW for a quick lunch. The staff that checked me in was great, no issues there. However, one staff member who stocks the food and supplies was unbelievably rude to me. He actually gave me a hard time over taking too many bar napkins. He also seemed to insist that I take dinner napkins instead of bar napkins for some reason. And he was most insistent that I put back the bar napkins. Unreal! I pay over $700 per year and this guy is hassling me over napkins?! Not to mention, who would want to use the napkins I put back after handling them?! I was rather shocked that someone employed at a supposedly high end lounge could have such an appalling lack of professionalism. I can only conclude that the management of this establishment is not effective at setting the appropriate expectations of professional conduct with their staff. I am thinking about not renewing my platinum membership, it's just not worth it anymore. read more

While I am usually a fan of this club I was disappointed that they had not hot options this morning and the coffee machine was not operational. Also, no bar staff to get drinks besides water or orange juice. Keep in mind this was early but it is 6:15 am, 45 minutes past the club opening so I would expect more. read more

Great cocktail lounge and best spicy Bloody Mary I've ever had! Great food as well! A definite must drop by for any AmEx card holder.

I really didn't want to leave. I never been a fan of DFW, but now I do not mind having a layover.

Larger than most of the others so more seating which is nice. Mexican inspired food...very tasty. Premium open bar and mini spa so you can get your nails done and or a massage. Dallas is a larger airport so it's located in the d terminal , so hopefully you always are flying out of gate D :) ! read more

Pretty good. Way crowded. Food is surprisingly good. I didn't try the bar, but it looks pretty good too! The front staff are helpful, but a tad overbearing. Wifi is okay. Beats sitting out in the terminal with the riff-raff. ;) read more

American Express is class and reflects that when you are @ their Centurion lounge. It's a great benefit specially if you have a long layover. One does not feel the time because of all that's offered. Great job read more

Tried using the lounge on my To Toronto From NY. Laguardia Airport, My AMEX card was not with me at the time... Access was denied, even thoughI had all sorts of ID's and also the image of my Amex Card sent to me via email ! For A card costing $400.00 in annual fees, one would expect the Lounge staff would be able to verify the memebership. Their excuse was that the Canadian card holders are not verifiable due to confidentiality etc... Planning to file an official complain with Amex Corporate division. Luckily I did not need the assitant with lost card and cash etc... Isnt AMEX advertises that in case of such incidents like emergency situations they will provie even cash delivery!!! I preffer spending the $400.00 in annual mbership fees to purchase services easily accessible and bought at the airports of my choice. I will be canceling My card, not worth keeping it! Deffinitly Don't leave home Withought it !!! S. Aria read more

Used to be a calming, welcome respite from the terminal. Now it's like a food trough at a Greyhound Bus station. The food and service have gone way downhill. Must either be new management or Amex decided it was allocating too much overhead towards the high end touches. Likely considered a brilliant move because the place is still packed like LaGuardia terminal B during a blizzard. Indeed, the terminal is now a calming, welcome respite from the Centurion Lounge. read more

Has to be the best airport lounge in the US. I have been to the one in Mexico city and this one is a bit bigger and newer. All you need to get in is a platinum or centurion amex charge card. Included are complimentary alcoholic drinks, coffee, buffet, clean showers, massage and spa. Yes all of this in an airport, ill start off by describing the food i had. The buffet offered bbq tacos, poblano soup, enchiladas, nachos, rice, green and red salsas, salads, and deserts. I tried the salad, rice, and bbq tacos and they were delicious. At the end i had a cappuccino with baileys that hit the spot perfectly. The service is something else, checking in at the reception is like checking in at a 5 star hotel. Im full and well rested and ready for my next long flight, thanks AMEX. read more

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What a great way to say thank to your cardholders. Other companies should catch on. Everything is complimentary in this lounge. Premium drinks included an extensive beer collection, Belvedere, Don Julio and more. Good was not bad either. There is also a complimentary spa and showers. read more

Grab that Amex Platinum and stop by the Centurion Lounge at either Las Vegas Airport, SFO, DFW or La Guardia. Amazing food, a place to shower after that red eye (yes I did do this and was ready to hit my meetings all fresh and cleaned up), grab a couple cocktails to wind down (for free), and enjoy the amazing lounge. Cannot wait to see more of these lounges at more airports because the regualr airline lounges keep disappointing. read more

Better than average lounge. Still crowded and offerings are very limited. Also Wi-Fi is weak in dining area. I would think Wi-Fi in this lounge would be high quality. read more

This was my first visit. What a disappoint!! Stag very unfriendly and almost rude. I had flown all night and thought wow--I can get a shower! NO!!!! Waited 50 minutes and not even a sorry. The showers had both been empty for at least ten minutes and no one came to clean. BERY DISAPPOINTING. Food was not appetizing looking and stale. read more

The highlight of the metroplex. This is a phenomenal lounge with attentive staff and incredible food options. AMEX does airport lounges right! Easy access if you are flying American. An airlink stop from the Delta terminal. read more

The Centurion lounge at DFW always has me smiling. Access is via Amex Plat or the exclusive black card and limit of two free guests. It was just myself on this occasion, check in was a breeze and they welcomed me back. It's a nice touch that they can see if you've been here before. Right up upon check in there's a small cove with some of the best cookies ever. Guilty pleasure to grab one on the way in, then another on the way out. Food at the lounge is always on par. I arrived around 11:20 and they were just starting to set up for lunch, so got fresh dibs at mole chicken tacos, potato knocchi, roasted brussel sprouts, and cheddar mashed potatoes. Oh yes, and free alcohol! House red is always a good pairing with their food. A pleasant oasis from the hustle and bustle of the outside terminal. I imagine weekends are a bit more hectic as many others have written but on a business weekday, it's peaceful and relaxing. Tip- If you have a longer layover, schedule a complementary massage! We'll work it :) read more