Mauhaus is a relaxed place to see and interact with adoptable cats…read more Good coffee and snacks. I just met a very friendly male cat named Charlie! What a lovebug!!

I took my husband here as a surprise for his birthday and he did not figure it out until we parked…read moreright across the street. He was so excited and loved it! For years I had heard nothing but good things about this place and so we were eventually going to go and what a great day it was for it. It started off cloudy but the sun came out and all of them were sunbathing and napping. It was such a great experience to be around so many cat lovers of all ages and witnessing everyone's interactions where they would play, run around, or snuggle with others. We ordered some teas and they came out piping hot! We will definitely come back. My only qualm was while registering or purchasing a reservation was it populated an option to send tickets to my Apple wallet but then it went away and there was no email sent that had the same link to send to my wallet. I only received a receipt and the waiver email. I was a little bit worried that we wouldn't get in if I didn't have tickets to scan. I sent an email and message through contact us but never heard back. Luckily it went fine though the day of but would've liked a little more seamless experience on the UX side.

Best cat cafe I've ever been to. It was so clean and all the cats were friendly and playful. Staff…read morewas accommodating and friendly as well. Will be returning.

This place was truly impressive!!! I got so excited to see something like this coming to our area!…read moreWe need more places like this. The people were kind and welcoming and the cats were also! Had I not just adopted the two we have, I would have definitely taken one (or two) home. The cafe is warm and inviting and well-organized. I cannot wait to go back one day! Thank you for bringing such an amazing place to our area!

We came in randomly and it is such a fun vibe especially if your into anime. The staff was nice and…read moreshared recommendations and were attentive to our order. We ordered a caramel latte with foam, and two bubble milk drinks (boba) and all three were delicious. We will definitely order a sweet treat next time.

I signed up to foster. Great organization. I think poor reviews are from people who where the…read morefoster failed to communicate or they were found not qualified to take care of a pet.

Misleading, disorganized, and unprofessional. We provided every requested document, were repeatedly…read moreassured that all issues were resolved, and completed a home visit during which we were told we were approved to move forward with payment and a pickup date. Then, we were denied at the very last moment. Communication was nonexistent, expectations constantly changed, and the process was a total waste of our time. This felt less like an adoption process and more like being strung along.

Our sweet Elle Woods is from Stray Rescue and from all of the interaction I have had with SR, I…read morehave only positive things to say. The application process was easy. The coordination with the foster was good. The dog is a sweetheart and when I dropped off some blankets and towels to the SR office, the staff was friendly and interested to see how Elle was settling in. Animal rescue is a heartbreaking business and I am thankful to have them looking out for animals in St. Louis.

They turned me way when I found a big dog in the streets and I brought him there to be sheltered…read more They claimed it was my dog, because I brought him in. Secondly they claimed no room for him, and would not help any further. Staff was blunt and bordered on nasty and disinterested.

Adopted a cat from this organization and she has been wonderful. The process to adopt was simple…read moreyet responsible and they have emailed to check in monthly. Could not recommend more!

Great organization! Their goal is to keep pets with their people by offering affordable services…read moreand products for the people in the areas they serve.

Wow wow wow! I'd…read morelike to preface that it was my first time going here this year but have visited multiple times in the span of two weeks lol I found out about this place when I went on adoptapet.com and found a kitten that was so cute so I decided to go visit her in person. Right off the highway, tucked behind a starbucks is where their cozy building is which comes with a fenced off parking lot. You have to ring the doorbell to be let in! It was quite a commotion the first time I went where it looked like 5 groups of people were being helped. There wasn't really a clear line or anything so I sat on one of the couches to wait for someone that was available. (Definitely in need of some more volunteers!) I had to approach someone since it was pretty chaotic. I ended up speaking with another visitor who told me that you have to go on their website and sign a disclaimer /liability waiver which totally makes sense. Then afterwards, a volunteer took a look at my "application" (you don't have to commit to fostering or adopting, just covering their asses!) but I was interested in fostering. After I got the all clear, I was brought into the kitty room which has free roaming kitties who have been socialized. There's another room for cats who should be in a single home and of course the main attraction, the kitten room! There were SO many cute kitties waiting and ready to be adopted! I honestly wanted to take them all home, but I could decide so I left. That's why I had multiple trips. I ended up going back to socialize with them and find the right fit! My boyfriend came along this time and we had an idea of who we wanted but decided to sleep on it. We came back and picked up our new kitten and the process was so seamless! We went here so many times, we were practically seasoned to be volunteers already. Shoutout to all the friendly staff who helped us and talked to us about some kitties backstories! It was also nice to see that each time we went, there were 6 being adopted at a time! So beautiful to see strangers fall in love with their new kitties and such a nice community to be around. If you're interested in volunteering, sign up on their website and trainings take place on Sundays! Go, go, go!!

Decided to foster a dog for the first time and thought of CARE because they are literally begging…read morefor help. This HAS to be the most unorganized unprofessional shelter. I ask about a dog upon arrival and she was absolutely shocked that I wanted to meet him. "REALLY?!?" Uhh... what?! Is that how you really get dogs out the door? What's wrong with him? After I get him home I realize the amount of drugs they have this poor dog on and how terrible he looks. They tell you absolutely nothing about the dog, why they are on meds and how important they are to stay on them and how to take them off the meds. So I come home with a collar that's too big and slips off his head, a few toys, food to last maybe a week, and a folder of how to reach and update the shelter. Well... NO ONE answers emails or answers the phone. So how am I suppose to get ahold of anyone? This dog had major behavioral issues. Over a few weeks time he attacked my dog and bit my mom. After several attempts to contact the shelter to bring him back I got NOTHING! So I brought him back and they tried to turn me away. "Do you have an appointment?" they ask... NO! You don't answer anyone! Now I am an animal lover through and through. I would never do harm even with the aggression. BUT this is never allowed in my home and is a liability that I am not willing to deal with. I told them I would leave him on the front step if they didn't take him back and he is not allowed to torment my home, dog and especially my freaking mother! RUN FAR FAR AWAY FROM THIS SHELTER!!!! They are absolutely terrible and I would rather urbanization than to see how poorly these dogs are treated. It's DISGUSTING!! Do Better "CARE STL"!!! Shame on all of you!

I found the staff compassionate and efficient. My dog that I adopted, Angeline (now Angel), had…read morebeen well cared for in this shelter. Her known history and medical care was well-documented. I was very impressed!

I have been volunteering here for 3-4 years…read more First off, the positives - which there are a lot. The CEO cares more about animals than anyone I've met. She is amazing and works tirelessly to make St. Louis a better place for animals and people. She's also very warm, empathetic and nonjudgmental toward anyone who needs to give up their pet or needs help. Staff is mostly the same way. The facility is awesome and constantly changing. I swear every time I go in, there's something new. It's definitely the cleanest shelter I've been in. There is a cat area and a dog area in a separate building. Sometimes the dogs overflow into the other building when they're crowded. The cat area has as many cats roaming freely as possible (ones that get along with one another and people). They do great with feral cats and socializing them. The dog building can be very overwhelming when all the dogs are riled up, but they do their best with calming music and sound dampening materials. The flexibility of volunteering is awesome. You do a training session for cats, dogs, or both then you can basically come anytime to walk dogs, clean enclosures, play with cats, do laundry or dishes, or really just sit in a room with a pup who needs some company. There are multiple volunteer programs too if you have more time to bond with an animal (fostering, staycation, 1:1 program, and more). Even if you only have 20 mins to run in and walk one dog, staff is so grateful. There is also a Facebook group where volunteers can post pics and talk about the animals! Adoption-wise: I adopted my cat, Bali, from CARE. She is absolutely amazing and I'm so grateful for her. I originally brought her home for a "straycation" (a short break from the shelter) because I wasn't sure if I was ready for a new cat after my previous one passed away. The straycation turned permanent after a week of seeing how perfect she was for my family. The adoption process was incredibly easy and I love how CARE makes sure to vet people before adopting and education people about declawing and letting their animals outside, etc. before allowing them to adopt. A few cons: As I mentioned a little, the dog area can be overwhelming. There are absolutely people who are happy to help you but sometimes everyone looks extremely busy. Policies change often which is difficult to keep up with - though they have been working hard on signage for this. Speaking of policies, it can be difficult to keep up with the protocol for volunteers/fosters at the adoption center. The feeling when you first walk in very much depends on who is working at the time. Sometimes, I arrive to welcoming staff and and can go right through to the cat area or the warehouse. Other times, I am looked at like I have 5 heads when I come to hangout with the cats or told I have to stay in the waiting area to receive foster supplies. It's a little odd to me that the front door is locked and requires you to ring the doorbell. I completely understand concern for safety but I don't know any other business that has a locked front door during regular hours and it feels less welcoming to be asked why I'm there before I'm allowed to come in. Finally, the veterinary care is sub-par. They recently built a vet area which is amazing, but I haven't had much luck with the actual vet and I know other volunteers with similar experience. Of course vet care is expensive and it's difficult to find vets who will volunteer their time or be paid minimally for a non-profit, but there is room for improvement nonetheless. The main vet is supposedly very experienced, but he has sent me home with numerous fosters who had issues after their alters or general medical issues. I have brought in cats for him to check out, told they were fine, but then they were very much not fine and had to be brought back in. He is completely unfazed by most things. I'm sure he has seen a lot of severe injuries in his career, but the cavalier attitude toward concerned foster parents is off-putting. My advice is to be very thorough and assertive with fosters - if you think something is wrong, don't give up just because they took a quick look and didn't notice anything obvious. Do some research in advance on how to recognize fleas, infections, etc. so that you can really examine the animal you're thinking about bringing home so that you don't inadvertently take on more than you can handle. Overall, I absolutely recommend CARE for both adoption and fostering/volunteering, just with those few caveats. Even with those concerns, CARE is the best shelter I've ever volunteered for and am proud to be a volunteer.