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    The Children's Courtyard on West Valley Ranch

    3.3 (15 reviews)
    Open 6:30 am - 6:30 pm

    Services - The Children's Courtyard on West Valley Ranch

    Multiple children care

    Single child care

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    Ask the Community - The Children's Courtyard on West Valley Ranch

    Review Highlights - The Children's Courtyard on West Valley Ranch

    Ms Katherine and Ms Ambriya had eased our initial transition to daycare.

    Mentioned in 4 reviews

    Read more highlights

    Kids R Kids - Las Colinas

    Kids R Kids - Las Colinas

    3.4
    (26 reviews)

    I had a very disappointing experience with the director and office staff…read more The biggest issue was communication. After I spent significant time and effort rearranging my schedule and preparing for enrollment, no one contacted me to let me know that my child's spot was no longer available. Instead, I later learned that other families had been placed ahead of us and the room was full. What frustrates me most is not simply that a spot became unavailablethings happen. The problem is that no one communicated this to me in a timely manner, despite the impact it had on my family. I wasted time, energy, and effort based on information that was no longer accurate. When concerns were raised, I did not feel that management took accountability for the breakdown in communication. Instead of acknowledging the mistake and working toward a solution, I felt dismissed and unsupported. Parents deserve clear, timely communication when making important childcare decisions. I hope the director and office staff improve their communication practices so other families do not experience the same frustration and stress that mine did.

    For potential employees only, this day care is an easy place to get stuck at. Preschools are known…read morefor hiring mostly anyone and everyone, due to the high turnover, low pay, and lack of benefits. If you have any aspiration at all, or desire to make money, go elsewhere! Hours here are poor, and the pay is way too low to make up for it. People who have worked here for years barely make seventeen an hour. The pay here falls under the low income pay, according to federal guidelines. Do better for yourself and find a job with real pay and real benefits.

    The Children's Courtyard on Esters Blvd

    The Children's Courtyard on Esters Blvd

    4.1
    (19 reviews)

    We absolutely love what's going on here at this Children's Courtyard on Esters Blvd in Irving…read more (TL;DR version at bottom) My son has been going since he was 1 y.o. earlier this year, and everyone in the family has seen him grow leaps and bounds. And while my wife and I would like to think its ALL because of our awesome parenting skills, there's no doubt in our minds that the teachers and management here have truly made an incredible impact on our son's growth. Every single teacher my son and I have interacted with here have been truly caring and incredibly professional - my son's first teacher Ms. Stephanie in the transitional toddler class has been phenomenal to his confidence level, social skills, and other early child skills. We can't say enough great things about her, Ms. Kay, and every single other teacher there - they really make you and your child feel like family. Other reasons this place is 5-stars: - they use a messaging app to stay in touch with you during the day, sending updates, pictures and videos quite often. It really helps you stay connected with your child and his/her teachers. - they also have included a video monitoring system which is one of the big reasons we decided to go with this location - it still baffles me how some of the other big name childcare businesses don't allow parents to see their kids via a secured service. - flexible care options is another big reason we chose CC Esters; we wanted to start my son on a part-time, 3-5 days/wk schedule. it's worked out great obviously. - last but not least, Ms. Nickie and Ms. Deidre really round out the exceptional care here at the management level. TL;DR version: CC Esters location is #1. Teachers (Ms. Stephanie and Ms. Kay) are irreplaceable. Dreading the day my son has to leave this place- hope they plan for a K-12 extension with the same teachers cuz they the best.

    I waited a few months after enrolling my daughter into a new daycare to provide a fair review…read more Where to begin? There were several unacceptable moments at this daycare and yet I still trusted my daughter to them. 1. As an infant a teacher fell with my daughter in her arms. I wasn't advised I had a couple days to request to view the cameras. They never called an ambulance they just said she was fine. I kick myself in the butt for never taking this further and reporting them. 2. There was a teacher named Jasmine that an incident happen with and they let her go. 3. There was an incident where I arrived to be told my daughter ran into another child face to face collision and she had a huge knot on her forehead. No medical care was provided, I was notified by a teacher that wasn't even in the room or witness to the incident. The teacher caring for her supposedly never noticed or witnessed anything. Laughable, 2 children colliding hard enough to create a big knot on my daughter's forehead would have caused them to both cry. Nonetheless, no one was aware she had a head injury therefore if she would have suffered any symptoms after the fact or even died no one was aware of what occurred until I was notified at pick up and I sent an email out to them addressing that incident and how it was not okay. That's when they expressed they had no idea what had happened until they had to sign the paper notice I signed at pick up. 4. Children biting all the time and no one correcting that behavior. After my daughter was bit a few times she tried to start biting and I correct that behavior immediately. 5. Many other incident and situations occurred, but my last straw was Ms. Lee psychologically impacting my child and forcing her to put her shoes on when my child couldn't. What's worse is I supply shoes without shoe laces and the best part is I was watching the cameras right when this was happening. It lasted minutes not seconds, she proceeded to have my child crying while my child sat on the floor, Ms. Lee was inches from her face saying "God knows what". My daughter's legs were out with knees slightly bent and Ms. Lee decided to press her knee down (continued saying things) and forcing her to get her shoes and put them on. That was it, I had enough and had her removed for the room and made the decision to seek care elsewhere. This daycare is not a daycare, they don't have curriculums, they keep the older kids outside for hours even with extreme heat. They don't have any type of system to teach children consistency, potty training, nor any type of developmental curriculum. This is more like a nanny service, drop off your child, hope for the best and be met with you're just a nagging parent. I made a mistake to trust this place because my older son went to a children's courtyard in Grand Prairie and they were phenomenal. But this location only cares about money and doing the bare minimum. I'm happy to say that my daughter is at a new daycare center (different company) and it has been a success. My daughter has learned and experienced many amazing things and is fully potty trained. This happened in less than 6 months. The curriculum at this new school is high standard, she has done amazing activities, experienced diverse cultures. They don't spend hours outside (especially with it being cold). There is consistency and an actual curriculum with actual learning. Do no waste your money and time at this location, do not regret giving one opportunity after another for them to do right and also, do not have children ages 2-3 and older on the right side of the school (when you enter all rooms to the right), because the teachers yell at the children and they also use profanity. Yes, saying stupid, dumb, or worse profanity is profanity and unacceptable language. Lastly, it got so bad on the right side with Ms. Lee my child was crying on our way to daycare, and when we turned the corner to her classroom she would run back towards the entrance and cry that she didn't want to stay and how Ms. Lee treated her some way. Listen to your child, when they cry in your car driving to daycare (or any location) when they express anxiety or fear to enter a classroom and their facial and physical expression change *huge red flag* do not ignore your child. I drew the line especially when I seen what I seen on camera and it was the best decision I could have made for my daughter that is now in a better place, physically, emotionally and more. I will say the issue begins with corporate, they need to be more involved in what is happening at this location, they need a better system, they need to invest more in actual curriculums and they need to stop covering up their mistakes, now they don't allow parents to see cameras, they review it themselves and then make a determination that is bias. Lastly, they do not offer water and they hardly eat the food supplied at the daycare. Your child will always be hungry and thirsty.

    Rockbrook Montessori Academy

    Rockbrook Montessori Academy

    3.4
    (15 reviews)

    This is the worst school ever. Our kid got hurt so badly and we are not informed immediately. Staff…read moreis so rude when asked about the incident. Recordings were deleted to avoid us from taking an action against the school. Ms Vineetha is only concerned about school reputation and money and protecting their staff instead of safety of the kids. We still regert for sending our kid to this school. RMA wants us to delete this review as it will affect their business, but we aren't taking it down as it's the only place to let everyone know. Think multiple times before you send your kid to this unsafe place.

    enrolled my daughter in daycare in 2023. My daughter who was an infant was getting sick very other…read moreweek. I addressed my concerns of cleaness after noticing many times that my daughter's assigned crib was being used as storage. Sick babies were brought to daycare regardless how sick they were. Also, the items I brought for her were not being utilized for no valid reason. When I addressed my concern after my daughter had RSV and COVID and gave one month notice, Rumya(owner/managing for owner) asked me to give them another chance. When I went to drop off my daughter, daycare main teacher Anna, refused to speak to me. I told Nimmi, the director, how Anna treated me and would not speak to me. She told me to give Anna time and that she will come around. I left feeling very uncomfortable because I left my daughter in this person's care who doesn't wanted to interact me due to the concerns I had. When I went to pick her at the end of the day, my daughter was alone with Anna and she was crying a lot. The excuse that was given to me was that my just woke up from her nap. My daughter doesn't cry when she wakes up from nap and especially not the way she was crying. After returning home, I noticed 3 bright red marking on her legs. It was not from any toy. They looked like pinched marks and I believe it was a retaliation towards my daughter. I informed Rumya about this tue following. Rather than understanding the situation, I was told that I have trust issues and should not bring my daughter back. Now when requested for refund of deposit and remaining days a month before, I was told that I have to wait for the owner to be back in the country. Owner Vineeta Samir has clearly refused to talk to me about the issue and is not willing to return the deposit. I want all parents to know that if you see any marking on your child, report the daycare. Staff is nice before you encounter a real issue and then everything goes downhill. There are far better daycare who won't take deposit and would treat both child and parent better. Kindly consider those. Rockbrook Montessori run by Indians who practice Indian ways in the West and thinks they can get away with everything especially Rumya and Vineeta. Message for Anna...Physically abusing a child was a very wrong way of dealing a normal concern. I left my child in your care. Not for you to retaliate and harm my daughter. Message for Rumya...Your approach of dealing the situation was extremely wrong. If you want to burn your business then keep up the approach. As a parent, I hope you experience what I experienced at this daycare. Message for Vineeta....extremely disappointed. The way you spoke to me was unprofessional. Remember I am not your child/student. I am a mother of a child who was in your care. What is the reason for you not to return the deposit and a prior month payment? Are you so desperate to keep it?

    The Children's Courtyard on West Valley Ranch - childcare - Updated August 2026

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