We really love this school. Our oldest daughter attended for 2.5 years and easily transitioned to…read moreher all girls' private school. Our twins currently attend and will continue here for another year before it is their time to transition. The small, welcoming feel is what really sets this school apart. All of the staff are so loving and supportive. They still remember our oldest daughter and greet her by name whenever she comes with us to pick up the twins. We are so lucky we found such a special place.​

This school does a VERY poor job communicating with parents of potential new students. After being…read moretold that we would not be charged until we chose a start date, administration went ahead and charged our credit card before we even told them to do so. Seems like this school only cares about stealing your money before actually offering their services. I've seen other places do the registration process A LOT better. ***Warning to parents of infants, the room that they have your children in is very tiny and looks like a dungeon rather than a care facility for your precious child. Don't take my word for it. Ask for a tour of this facility and then compare it other places that offer infant care.*** I DO NOT recommend this institution for infant care at all but if it is your only option, do not sign anything until the very first day you take your child.

Our family LOVES this place. It's clean, has great security, a wonderful and caring staff who love…read moreyour babies, provides meals, and a quality education. Cream of the crop!

My son enrolled at Primrose School of Park Cities in January 2020. He has attended daycare/school…read moresince he was 9 months old and has never enjoyed a child care center like he does now. He loves going to school every day, he loves his teachers, and has made many friends. Prior to starting, I was concerned with his speech and some of his social skills but after 4 short months he has grown and developed so much and I believe it is due to the environment and curriculum at Primrose. Nicole is super sweet every morning when I drop off, and my son loves her yoga class! The school itself is very clean and the classrooms very clean, colorful, and organized. The parents and families are also very kind! Lastly, we are very thankful that Primrose remains open during this national crisis, as I am a single mom and an essential worker. If it was not for Primrose being available to care for my son as I work, I'm not sure what we would do. I feel safe and have peace of mind as Primrose has made sure to take all necessary precautions to be sanitary and protect the kids and staff!! Thank you Primrose.

We've been very happy with our experience here for the last year. We have one in the pre-K program…read moreand I am really impressed with the advancements she's made in the last year. I feel like she's well-prepared to start Kinder in the fall. I'm also impressed with the advancements I've seen in my son as he's progressed through the toddler program into the 2s. All of the teachers make an effort to know every child's name and I think that makes them feel very special and included. I appreciate that they went through the process to become accredited and have a strong curriculum in place (while leaving plenty of room for the kids to still have fun). It's also nice that being in a federal building makes you feel like the kids are very safe. There are numerous security measures in place to finally get through the center's door, but nothing that would scare the kids. All of the building's security officers are so sweet with the kids!

My daughter was at this center for 1 year from Jan 2024- Jan 2025. Overall, we had a wonderful…read moreexperience. We only left because we moved. She learned a lot, and I knew the staff cared for her on a personal level. I would recommend this center to anyone. My biggest problem was enforcing policies across the board for all children and parents. I felt like my daughter was scratched WAY TOO MUCH! I understand kids scratch, but if the nail clipping policy is enforced and parents are required to cut their daughter's or son's nails, scratches would happen less. Teachers should have nail clippers available at drop-off so parents can clip their children's nails. All in all, whenever I had a critique or comment for staff, it was always heard and respected.

Super friendly and nice staff. Great location. Really caring towards kids. Excellent preschool…read morecurriculum. Highly recommend.

The teachers, administrators, and Chef Perry are the best. Really glad to have our younger girls at…read moresuch a great school!

Since the management change two months ago, this facility has unfortunately gone downhill. My…read more2-year-old has come home with more unexplained injuries in the last few weeks than in our entire two years here. These wounds are often not treated properly, and there have been multiple times where no incident report was filed -- and neither my husband nor I were informed by staff. The assistant director, Vanessa Ortiz, has extremely poor communication skills. It often takes more than a full school day to get a response to emails about serious issues like injuries. When we've tried to address concerns in person, we're met with excuses, not answers -- and certainly no sense of urgency. Also, if you have an issue and ask for the teacher's names (since we don't know their names due to so much turn over), don't expect to get them without the director reaching higher above her and then telling you to reach out to the area or regional director :) Shockingly, some teachers have even stepped in during conversations with other staff and *yelled* at us while trying to defend one another. The stories we're told rarely add up, and it feels like there's a serious lack of transparency and accountability. Supervision in the classrooms is clearly lacking, and poor communication seems to be used as a cover-up rather than a fix. There has also been an alarming amount of turnover among staff and students in just the last two months alone. That said, I want to give a huge shoutout to Mrs. Margie, Mrs. Wanda, and Ms. Jasmine. These amazing ladies are the only reason we're waiting until summer to pull our son. We truly appreciate the love and care you show our baby -- thank you from the bottom of our hearts.

This place is very unprofessional and doesn't properly supervise the children in its care. It has…read moreworkers who are ineligible to work in childcare and improper documentation/training.

I would HIGHLY recommend NOT taking your children to this childcare center. The staff is very…read moreunprofessional and the caregivers do not take proper care or pay close enough attention to the children. My son came home with a deep cut on his finger and busted lip and no one could explain what happened. They offered to change his class which I did but never felt comfortable because the new classroom was not Visible from the outside as the first one was. I've witnessed caregivers being very rough with the children , including my own , when she was changing his diaper and didn't realize I was standing outside the window , she throw up down very aggressively and changed his diaper rough. I convinced myself I was being paranoid because he's my "baby" but i wasn't. As mothers we have intuition and we have to trust it. Mother to mother, find another daycare, there's tons of other options within miles. I will also try to upload the photo of my sons injuries and the email I sent addressing this matter.

This place is huge! I was surprised when I found out that they care for almost 300 little ones…read moredaily, the whole place is so clean and organized. Since the Centre is in the SW Medical complex, they cater to the babies of those employees but non-employees can bring their little ones here too. My two year old has only gone for a day but she absolutely loves it! I'll update later... Update: It's now 5 months since my initial post and I'm just so grateful for this place. I love that parents have to go through 3 passcode protected places to get into the facility: once to get into the parking garage if you go that route, once on the external door of the daycare, and once more after you've checked your little ones in with your fingerprint. Other daycares make you wait upfront and they go get your kid....not a fan. I like the built in accountability that places on staff. If a parent can walk in at any moment, staff really have to be fully aware of every action taken and word spoken. I have an infant and a preschooler who both love it. There are set schedules for each class and my infant has gotten super strong from all the tummy time she gets. She loves being around the other babies and they grin and giggle when they get to bounce up and down on their bouncers together. The staff are wonderful and I haven't seen any turnover. Parents of infants, take note, there's pretty much always a waiting list. I've talked to several moms who put their little ones on the waiting list while they were still pregnant...but you might get lucky.

The director Marsha at this daycare clearly doesn't care about the well-being of the children or…read morethe concerns of parents. Despite ongoing issues with over-ratio classrooms and understaffed mornings, nothing ever seems to change. When these concerns were brought up, the director was dismissive and unresponsive. It's clear that the management's priorities are not in the right place, and it creates a very unsafe and unprofessional environment for the kids. I cannot recommend this daycare to anyone who values their child's safety and care. The only positive aspect of this daycare is Robin, the one staff member who truly cares about the children and goes above and beyond. Robin is wonderful and does her best despite the challenging circumstances, but it's unfair that she's left to handle everything on her own. The daycare is severely understaffed, with poor management that doesn't seem to care about the kids or support their staff. While Robin is fantastic, she deserves better, and so do the children. Every time I've interacted with the front staff at this daycare, it's been a frustrating experience. They consistently have bad attitudes, and I've caught them lying straight to my face on multiple occasions. It's clear that they have no interest in addressing concerns or providing accurate information. Their unprofessional behavior only adds to the already poor management and staffing issues at this facility. It's incredibly disappointing, especially when you're trusting them with your child's care. There is no rating this place !!!!!

My son was hurt by a teacher here. She dug her nails into his arm and left marks on him. She is…read more"probably going to be fired". While they still tried to get me to bring my kids back, I will not be doing so. For a center with cameras, I thought I could put my trust in there. I was wrong.

My 19 month old son Micah receives the most wonderful care there. You can tell that the people that…read morethey hire to watch, teach & love on our children absolutely love kids! My wife Michelle & I are so happy that we choose Primrose.

Really unprofessional school, to everyone looking to enroll their child in this school I recommend…read moreotherwise. They treat their employees like slaves , the pay is horrible , the food giving to child is disgusting all microwaved. Very unorganized always moving the kids and teachers room to room because its so short staffed. Not worth the money and especially for your childs care and needs.