We have been using Mr. Sweeper for 18 - 19 years. I don't trust anyone else to clean my dryer…read morevent. He always does a very thorough job. He is super courteous and nice. It is important to keep your dryer vent clean to prevent fire from starting there.

My heavy duty galvanized steel chimney cap was rusting and replaced by Mr. Sweeper with a very thin…read moregauged stainless steel cap. The original spark arrester was replaced with a stainless arrester that simply had some holes around it with no overhanging top to protect from rain blowing in. I know that in a storm some water will get in even with a well designed system but this was so basic, the slightest drizzle with no wind had rain dripping in. Many months after installation, we noticed the chimney leaking and had been leaking for some time as the fire grate was totally rusted, which it never had been before. So we called them and they came out and found that the cap was bowed in due to occasional large birds sitting on it. Mr. Sweeper caulked around the arrester but couldn't reach all of it. Several days later we had the lightest of drizzles with no wind and the chimney leaked directly down the center, through the flue. When I called them up the woman became argumentative, telling me there was nothing wrong with the chimney cap and I need to call my roofer. I tried to explain that the water was coming in the chimney within the flue; likely through the area that was not caulked. It was apparent I wasn't going to get anywhere so I hung up. In a nutshell, I feel they sell an inferior product and aren't standing behind it.

I would recommend A Joy Chimney Sweep Service for any type of work or service on your fireplace or…read morechimney. Mr. Larry Ivey came to our house and serviced our chimney and fireplace. We were clueless on how to use it, since we bought the home and never used it. Larry took the time to show us how to operate the damper, gave us instruction on the proper wood to burn, and gave us safety tips on how to prevent being poisoned by carbon monoxide. He truly is an expert in the field and is the best around.

If you are looking for someone to clean your fireplace and chimney, look no further. Joy Chimney…read moresweep is your best option. Larry did an outstanding job cleaning ours. He is very professional and knows his craft well. His price was more than fair, and on top of that, he is a genuine nice person. Loved the guy. Tell your neighbors also.

Love these guys! Super professional, careful with furniture, walls, flooring, etc. Most…read moreimportantly the process worked! We were getting black bits of something (insulation?) distributed throughout the house. No longer! They also arrived on time and completely cleaned up after themselves, even replacing the child safety caps on the receptacles.

The technician did a wonderful job cleaning up all my vents. Communication was great. The charge…read morewas very reasonable. Will definitely return for the duct cleaning service.

I was afraid to call them because they couldn't give a firm idea of any kind of price and then they…read morealso want to charge to come out to give me a price. I don't work that way I ordered a chimney brush and will do it myself. it would've been $69 to come to my house which would've gone towards the 199 that they want to do the cleaning and then of course if they discovered that it needed a deep cleaning it would be more so you know it's gonna need a deep cleaning. They're gonna try to get as much money out of me as they can.

From the owner: Our specialized care extends to every duct and flue in your home, ensuring a cleaner, safer living…read morespace.

The dapper British gentleman wearing a top hat was a delight and the ultimate professional…read moreaddressing my immediate needs. He clearly gave quotes for items needed, and clearly explained while some items were preventative some things were an immediate need to be safe. I like that - I didn't feel pressured to make any choices but my own. In the end (no hard sell he was a tru professional). I am extremely satisfied and can sleep well, knowing that I can burn a fire in my hearth and leave the rest of the house unharmed. Anyone reading this review who has a fireplace in their home should do regular inspections to make sure that they didn't have an event like I did. My damper failed and slammed shut and my entire house (and lungs) was filled with smoke and fire extinguisher residue. Get your fireplace and chimney inspected regularly it could cost your life if you don't. I'm making a nice warm fire today and thankful for their service! I am blessed in many ways and incredibly lucky I found Young's Chimney. Two thumbs up my new British Chimney Sweep, see you next year and every year. I'm going to build a beautiful fire and watch Chitty Chitty Bang Bang today.

He was very knowledgeable & friendly & provided very clear explanation for work that would be…read moreperformed with the service.