John, one of the owners, was super helpful. He took a look at our daughter's car and determined…read morethat it was work to be done by a body shop, not his shop. No charge for taking a look. Super impressed. Highly recommend.

I found Dave and John with a little AI from a Google search. I was trying to find a place that…read morewould replace my ABS module on my brake system. The dealer wanted an OBSCENE amount to do it, probably as much as the car is worth. A little digging and I found them, then the part online (they said they could get it too) and they repaired it lickety split. No more funky spazzy brakes! (Everything else worked, the ABS module just liked to join in the fun once in a while.) Bonus is, John and Dave are very nice people. I'll be back!

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

Honest people doing good, reliable work. Highly recommend them for anything. They also do emission…read moretests.

Stumbled upon West End Auto to repair my car. They were top shelf, great customer service, helpful,…read morekind, knowledgeable and went the extra mile to help out with my car issues. I am so glad I stumbled upon Omar and his crew.

Great place to buy a used luxury car. Low pressure sale and great service. We're very happy with…read moreour convertible and would go back!

This dealership went above and beyond. Highly professional, knowledgeable and courteous. VVery…read morefair trade and excellent deal. Salesman and Kristoff were exceptional!

Went in today to see what alternative I had to buying out my lease which was up soon. I ended up…read moreleaving with a great certified used car and Mike, Matt and Joshua were fantastic every step of the way! This is the 3rd car I've leased/purchased from them and it definitely won't be the last.

Very shocked by all the bad reviews, this place helped me so much . They have me the best deal ,…read moremade sure it was something I could afford. I don't feel like they played me . I'm very happy I found them.

WARNING -- DO NOT TRUST THIS DEALERSHIP…read more I had been speaking with their salesperson for over a week and made it very clear that my credit is low and that I urgently need a car to work and take my child to medical treatment. They repeatedly assured me that I was approved and that the payment would be about $300 per month. When I arrived at the dealership, they aggressively pressured me to leave a deposit immediately. Trusting their word, I paid $4,500. Only AFTER taking my money did they suddenly change the terms and say the monthly payment would actually be $560 -- almost double what was promised. I refused the deal and requested my money back. Now it has been over 10 days, and they still have my money. They keep telling me to come back "tomorrow" for the refund. Each time I go, they ask for my card again, claim they processed the refund, and then nothing happens. I have already been there multiple times. Today I called my bank, and they informed me that the refund was canceled by the merchant. Meanwhile, my family has been without a car, my wife cannot work (she drives for Uber), and I am struggling to take my child to school and treatment because of this situation. This business uses bait-and-switch tactics, high-pressure sales, and delays refunds while holding your money hostage. Be extremely careful. Read the 1-star reviews -- those reflect the real experience. I would strongly advise anyone to stay away from this dealership.

Stay away from this place!! This is a 2023 Jeep Wrangler 4XE that has continuously been in and out…read moretheir service now with a check engine light on for several months. Previously the Jeep stopped in the middle of the highway putting my life and the passenger life in danger. The entire computer system died in less than 2 years. They don't take ownership and lie even to the lemon law lawyer they are scamming everyone

The worst so far and I have owned 40 cars This place has…read morehad my car for 3 weeks for a bad sensor and tried to sell me tires on a car that has 1500 miles and blamed the knock sensor failure on the tires 3 week no call back with me leaving 2 messages a day No loaner and had to result calling corporate and still dont have my car back

Just bought a 2026 Q3 from Alex/Anthony Cesarini. What an honest, professional, attentive…read moresalesperson! He is a great listener and understood some complicating factors which were essential in order for the deal to work for me. It was a pleasure to work with an intelligent, respectful salesperson (as an older woman who has often been overlooked by car sales staff). Thanks Alex .

Went there to get our 2021 A6 an oil change and tires rotated. Get a email/ video that the inside…read moreof the tire is worn to steel and the brakes needed to be flushed. Told them no, just the oil change. Took the car to a local Goodyear Tires and had them raise the car, nothing wrong with the tires. Had the Goodyear manager look at the picture of the tires and he said those aren't even the right size or make. I am extremely disappointed. We own both Audi and VW and will not be visiting this dealership again some hey share service bays. I'll drive to the Concord Audi. At least they don't lie to me so blatantly.

5-Star Review for Hyundai…read more In 2024, I purchased a Hyundai Kona, and it completely exceeded my expectations. The design, the comfort, the technology--everything made me feel like I had made the perfect choice. I was so impressed that in 2025, I brought my ex-wife to the dealership, and she ended up getting an IONIQ 5. And honestly, that car is a showstopper. The futuristic design, the smooth electric drive, and the premium feel make it one of the most beautiful cars Hyundai has ever released. Both experiences confirmed one thing: Hyundai is on another level. Their vehicles are reliable, stylish, and packed with innovation. I couldn't be happier with our decisions. Highly recommended!

BEWARE/WARNING TO POTENTIAL CUSTOMERS…read more I can say with heartfelt emotion Balise Hyundai of Fairfield confirmed my car buying experience to be the absolute WORST! My experience with Balise has been one of the most stressful, frustrating, exhausting, time-consuming, and damaging customer experiences I have ever encountered. I cannot recommend this car dealership and believe its devious business practices and untrustworthy pattern of conduct warrant closer scrutiny by consumer state and federal regulators. I canceled my vehicle warranty and was entitled to a $3,450 refund that was to be applied to my loan balance. A refund check was issued and sent to my finance company Ally Financial, but later Balise placed a stop payment on the refund check. I can only speculate Balise's motive for placing a stop payment on my refund check as the finance guy, Nicholas Salmeri (who is no longer employed there) did not seem too happy when I canceled the warranty that was added to my loan agreement without my knowledge. Subsequently, Balise's actions and the disposition of the warranty refund became the subject of a prolonged unresolved dispute. I spent an extreme amount of time contacting the dealership, the warranty company and the finance company (via phone calls, via emails, and in person) to resolve the warranty refund issue. I experienced months of the dealership shifting the blame, confusion, unanswered questions, and conflicting information. The dealership failed to provide clear information regarding the handling of the canceled warranty refund and did not adequately explain why the warranty refund was not properly credited to my loan balance. Customers should not have to repeatedly chase dealership staff to rectify offenses and misconduct. Despite repeated attempts to resolve the matter, the total disregard for the financial harm caused to me or the lack of accountability by Balise merit review by state and federal regulators to determine whether applicable consumer protection laws, lending requirements and refund processing obligations were properly followed. What should have been a straightforward warranty cancellation turned into a serious financial dispute that caused significant stress and financial hardship. Balise's misconduct has caused my car to be repossessed as the loan amount allegedly owed was directly related to the unresolved warranty refund. The financial and personal consequences of Balise's actions have been significant, and the lack of accountability has only compounded the damage done to me. I have filed complaints with the state and federal regulatory agencies and preparing to seek legal counsel to recover all damages suffered and pursue statutory damages under Connecticut law.