When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

George and his team are amazing! Great Products and the staff is very knowledgeable when it comes…read moreto appliances.

George and his team have a wide range of premium products to choose from. Beyond their subzero and…read morewolf appliances, they bring the BEST in customer service. Tidy, throrough, responsive, capable, and thoughtful - I would purchase through their team time and time again. We had an issue with our purchased refrigerator, that George addressed and resolved beyond our expectations.

I can't recommend A&D enough. They were friendly, professional, reasonably priced, and extremely…read morecompetent. I will not use anyone else when my appliances need to be fixed.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

I bought brand new $6000 Frigidaire model PCFD3670AF range from CAFD that didn't work from the…read morebeginning. The oven does not reach the temperature it is set at and can vary by over 100° at times! There is no option to calibrate it. They sent a tech to replace a part and it didn't fix it. I was told, sorry, there are no other repairs possible. They've been giving me a runaround for months and I haven't been able to use the oven at all. It's brand new and under warranty but they won't replace it or take it back. Unbelievable. Stay away from CAFD and Frigidaire. Terrible customer service and the warranty is worthless.

We are very upset at the level of customer service our family has received at CAFD. Our fireplaces…read morewere supposed to be fully installed and usable back in July--as of yet our upstairs electric fireplace is still completely open and unusable. We've called numerous times, been put on long holds, hung up on and two crews came out bringing the wrong items. We have been calling your office every week, with no response and no timeline when our fireplace will be finished in our bedroom. This has been a reoccurring story with each fireplace (we purchased a gas fireplace and two electric fireplaces)--we pretty much had to come IN PERSON to get our main floor fireplaces installed with the proper materials. This is unacceptable. Since calling your customer service team and being disconnected last week, our cats have crawled into the open fireplace in our bedroom, and the pebbles have spilled all over our floor. I am submitting a better business bureau complaint, and complaining on yelp and other social media channels. I can't believe this is how you conduct business with your customers.

Reasonable cost and high quality ! True appliance service professional ! Definitely will call againread more

Very professional. Ryan resloved a very difficult issue with my Samsung induction range. Would…read morehighly recommend Midstate Appliance Service

Close to home sells custom blinds, sewing machines and all the supplies a quilter could ever ask…read morefor. They also have lots of classes to learn how to use your sewing machine to its full potential and to learn to quilt. The Gattinella family has been in this business for over 30 years and they really know their stuff. On this trip I bought some beautiful fabrics for a mystery quilt and other supplies for a project I'm working on. The employees were friendly and helpful.

I called at 3:40 pm on a weekday to see if they had a relatively common part for a Viking sewing…read moremachine. The woman who answered said she didn't know and would check but they were closing for the day and she would call me the following day to let me know. Closing at 3:40? She said if they don't have a part in stock and have to order it, they require people bring the machine in. So no matter how minor the part, I have to take the machine in? What a scam to charge people more. Needless to say, they never called me back as she promised. I found the part elsewhere! Never again.

I do lots of diy work and have been to many home centers. I'm even a HD share owner! This is the…read moreworst Home Depot location I've ever been to. The store is dirty, disorganized and nothing is in stock. Employees are all chatting with each other instead of helping customers. When I finally found someone to help locate an item that was supposed to be in stock, I was told it probably walked, despite 7 listed as in stock on the HD website. I'm sure my review will have no impact on how HD does business at this location, but maybe someone who reads it will take my advice and go to the store across town. 2 stars for the friendly greeter when entering!

The store has everything I need…read more I go online, find what I need, and can find out exactly where the items are kept in the store. Sometimes I order for pick up, either in the store or curbside pick up. When I want to see the items first I can click to send the location to my phone and go grab it, touch it, measure it, fit it and check it all out. I can read the reviews and the price before I go to the store. No sticker shock in the store. If it's too much I can wait or prepare how I'm going to pay before I get to the register. Home Depot makes shopping easy so I can get in and out. I can spend more time on my projects and less time shopping for my stuff!

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

I called Ray's last Friday, because my refrigerator was heating up around the edges. I spoke with…read moreScott, who, as soon as I told him what was going on, asked me "you have dogs don't you?" (yes, two heavily shedding dogs) When i replied in the affirmative, he told me that he *could* come out and take a look at it (and charge me their $85 service fee), but I would be better off getting down on the floor and making sure that all the dog hair was vacuumed out from underneath and see if that fixed the problem before asking him to come out. (this already had my husband saying that we would definitely be calling them for any other repairs...he's all for anyone other than him telling me to clean ;-) and...of course the fact that they didn't want to charge us for something we could do ourselves) I went home that night and put my vacuum cleaner through its paces, and made sure there were no real dust bunnies anywhere underneath. This helped a little bit, but this morning, while i was pulling stuff out of the fridge, i noticed the edges were again boiling hot. I called again this morning, and about 20 minutes after leaving a message, Scott called me back. He started by telling me that they would be there by the end of the day, and then checked his schedule, and realized that his next call was actually on my street, so he said he would be there before lunchtime. I ran home, and by the time I got there, he was already there (someone was there to let him in-They just needed me to pay the man), and he had already pulled the part out and was headed to his truck to get the replacement. He was super personable, and willing to answer questions about another appliance I have that is having issues (the joys of home ownership) while working on the fridge. He was there a little bit over the first 30 minutes included in the service call, but didn't charge me any extra for the time. I honestly can't recommend them highly enough. They were honest, quick, personable, and their rates were totally reasonable. If you have the bad luck to have bad appliances (and really, who doesn't sometimes?) definitely give Ray's a call.

Ray came right away when I called. He fixed my washer and his price was fair... I was unaware he…read moreonly to cash or check though:( Had to run to ATM and get him $$ Bummer. Wish I had known in advance

As you can see in my reviews, I've tried a couple of other equipment repair places in Farmington…read moreand West Hartford. Three of them to be exact. They are better marketers, have fancy showrooms, etc. But all of that comes with higher prices and more attitude. All of it undeserved in my opinion. I've used R&B twice now and I have found them to be just excellent. Very fair and reasonable prices, very accommodating to work with, and they do excellent quality work (in fact fixing things once and for all that others charged my high prices for but couldn't address completely). They picked up my tractor and dropped it off. They have a great bed side manner and when they give you an estimate of timing to do the work, they do what they say they are going to do. Excellent!

i am new to area - needed snow blower repair - quick and courtesy response-- repair done earlier…read morethan i expected - extremely fair price - i can t say enough good things about them