This service, its employees and importantly their output is top notch. Have been using CA for regular cleaning at my rentals for years and they never fail to deliver. The professionalism of employees start to finish--customer service, ease of their app use, scheduling and the folks on the ground--all make up top level service. Thanks Team! Cleaning Authority will turn your Touch of Grey into SPARKLE ! read more

I think The Cleaning Authority is awesome, awesome. There's so much attention to detail, and I appreciate all of the "extras" the ladies do for me. I have used this service for several years now and I wouldn't change a thing. I appreciate the hard work that's put into my house. Just exceptional cleaning. I would recommend (and do!!) this service to friends. read more

Cleaning supplies left in my house, trash cans not in place still with trash. Dusting around things instead of moving then and actually dusting the surface. Bed was unmade even after I set sheets out for them. Unclear start times from 8am to 2pm. All in all not happy with the or the service for what is done. Go look else where for cleaning service read more

We've used the Cleaning Authority for many years and have never had an issue with anything gone missing. More often they find things I've mislaid and put them out where we can find them. I trust our cleaning crew with our house. Period. I think it is fair to say that almost any cleaning service we've used here or in our previous home town work as efficiently as possible, so they have to be speedy. I worked for a period of time as a janitor at a University, training under a real expert. It takes a while to "get the job down", so you learn how to gain the efficiencies you need, for me, learning spray-buffing, to get a whole building done in eight hours, with a union break. I recall emptying Gardner Ackley's waste basket every night. So, when you first start the job, you kill it, and then realize the world is not perfect and does Gardner Ackley expect you to get every last bit of chewing gum from under the desks in every classroom? Not economic. Matter of fact, at CU you are lucky if your waste basket gets emptied three times a week. Once in a while they do leave things behind. I have a couple of dusters that I don't think we bought, and once there was even a hoody left. That does indicate people in a hurry, but I feel like they do a fine job for the amount of time they spend. I think they are attentive and flexible and respond to any requests we've made to use particular cleaning materials we would use. So I like to put out Bona to use on our wood floors, and they do that. You know, any psychologist or psych professor I've ever talked to, from my roommate in college to the present day, tell me that people remember what they want to. If you can imagine it, you can remember it. If you can imagine something happened, you can remember that it happened. The more you think about something, or stew about it, the better you remember it, whether it 'happened' or not. Is there room for improvement? Sure. If the crew had another hour, some of the things I take care of they could do. Do I want to pay for that? No, partly because I'd rather dust around my electronic equipment, computers and such myself, and because I don't want to straighten up every one of my messes and tangles before they come. I don't want them spending time lining things up, I want them moving crud out of my house. And, I don't want to hire the Geek squad to clean my house. Now, I happen to not care if my toilet tissue gets the hotel maid fold, but I appreciate that the toilet is clean. My experience is, yes, they move things and clean underneath, except for big things or stuff that could break. There are things in my house I don't like moving myself. They do a good job on the big items top to bottom and they are much faster at almost all that than I would be, so there is a net economic benefit. Also, their concept is, and I don't pay too much attention, certain things get a thorough cleaning on a rotation, not every time they come. So, I would think about paying more for longer visits, but I am pretty happy with the way things are. I like a four star job. All in all, I think the pricing is fair, the people are pleasant, I like them, and, importantly, I trust them. They work hard and listen. read more

They started off doing an good job but then it went down hill. I'm sure that these cleaning teams have to go to way more houses than is really possible if they were going to clean each one properly and the result is that they rush through. Over a few months, my trim, banister and feet of my furniture took a beating from the vacuum getting slammed into them. I left a comment/complaint online because it is almost impossible to get in touch with Tony or anyone in the office without getting routed to the call center. No response. The last straw was when we came back from vacation and my banister had serious chunks taken out of it. I called the office/call center and complained. It took a few days for the office manager to get back to me. She asked me to email photos, and that Tony would call me back or come out to take a look. I sent the photos and never heard from him. I canceled my service the instant I got the next cleaning reminder, which was probably months too late. Stay away from Tony and this company. read more

Last week we had our home cleaned by The Cleaning Authority -Broomfield; owner Tony Stack. We believe that both my engagement ring and wedding band were stolen by his employees as well as my mascara and a pair of sunglasses randomly appeared on the top of our refrigerator that had previously been in my purse, in my closet. I confronted the employees, called Tony , the owner and then called the police. A Broomfield police officer came out, interviewed the ladies and myself. The officer did not search the ladies and left saying he had no proof but would alert the pawn shops around our neighborhood. Tony, the owner, has totally blown us off, has not contacted his insurance company, offered to pay for anything, or uttered an apology of any kind. I find all of this to be despicable and in no way to run a business. I hope you will take this into consideration if you are currently employing The Cleaning Authority or know someone who does. Also, please pass this information onward to other friends and neighbors. Word of mouth is powerful! read more

We're happy with our experience with The Cleaning Authority. If there are small special requests or any issues, I feel comfortable discussing anything with our cleaners. They are super friendly and seem to like their jobs! read more

Great clean and service!!! I've been a loyal customer for 15 years, at 2 different houses. Tony and his team continue to do a great job and truly make my life easier! I've used other companies but they don't compare to the Cleaning Authority and I highly recommend them to everyone! read more

I'm very surprised by the other reviews here on Yelp. I've had quite the opposite experience with Tony and his crew of cleaners than others have detailed. The team has done a fantastic job of cleaning our house now for three years. They even offer extra touches and flourishes like folding bathroom towels in neat patterns or cleaning underneath my fridge. I've found the crew to be friendly and nothing but honest. If I've dropped an object behind a wall or on the floor, I will find it placed on the nearest desk, table, or counter - this includes things like money or even jewelry that I've misplaced or lost. In the rare case that I have had an issue - if I feel like the crew missed a spot or I was accidentally billed twice, all I have to do is send Tony an email or call and he immediately fixes the issue or proposes a solution. I've also found their pricing to be competitive and fair. I would not hesitate to recommend this company to a good friend or neighbor. read more

I switched to TCA after a friend recommended them and they have been cleaning my house for two years. The cleaning teams are professional and do a great job. They use great products that don't leave my house smelling like bleach. read more