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    The Cleaning Place

    5.0 (2 reviews)

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    16 years ago

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    Burbank Dry Cleaners - Broke my button

    Burbank Dry Cleaners

    (149 reviews)

    $

    My lady took one of my favorite cables knit sweaters in for a repair of a nasty rip in the sleeve…read more Honestly, I was a little afraid the repair would be obvious, but I want to concerned; I really only wear it around the house. To my pleasant surprise, the seamstress there was able to repair it, using identical yarn, and the repair was pretty tough to even find afterward! How do they do that?! I am so impressed! And the cost? Just $8! Not only that, but it was dropped off on a Friday and ready for pickup the following Monday. I can't even say how long I write that sweater with that hole in it! If I had only known. Come to find out, Burbank Dry Cleaners is the same place that repaired my son's favorite suede jacket. Needless to say, they're getting bookmarked for all my clothing repairs!

    I would give 0 stars if possible. Left my designer trench…read morecoat to be dry cleaned (emphasized that it needs to be handled with care) and they damaged all the buttons and replaced one completely. This is the worst experience I had at a dry cleaners. I understand situations happen - what's more important is how the business takes care of matters afterwards. I called the next day at 8 am to share my concern and as I'm speaking to the employee, they do not want to compensate for the damage to get the buttons replaced but instead, asked me to drop off so they can replace them at their store. If it was a non-designer item, I don't have a problem getting the buttons replaced. However, a designer item is expensive and should uphold the same quality. That is why it's called a designer item. My complaint is clear, my jacket is damaged from the entire front, wrist area, and shoulder area. It's not just one button, all of them are damaged. The owner, Zach refuses to accept any of my video/pictures and would rather have me drop it off at the store so they can examine or come to my home to see "how they can fix it." Got a hold of the owner, Zach and he begins speaking to me in another language which I thought was quite rude and was very unprofessional. No apology offered, no compensation offered and was coming off in an aggressive manner which I did not appreciate. I will never be visiting this business again.

    LA Vista Cleaners - Interior!

    LA Vista Cleaners

    (2.5k reviews)

    $

    Westchester

    We love LA vista! We had a last minute emergency with my husband's suit for our wedding. They were…read moreable to fit him in and get the suit tailored in time for us. Quite literally saved the day! They are local to our area, and are our go to when we need something tailored! Great people, clean space! Could not recommend more!

    Part 1 of the experience-…read more So far the service one would expect from a Mom (Maria) and Son (Fernando) duo is what's expected- Excited (The Son Fernando); attentive (The Mom Maria); engaging ( the Son Fernando compliments women picking up wedding dresses and talks sports with the fellas)- All AMAZING qualities to keep customers coming back- Especially on Saturday - Depending on what you are looking for in customer service, although AMAZING, the attention and excitement could be overwhelming- The customer service experience appears to be built on excitement and immediate response to customers entering the shop- We ALL like immediate response and attention to detail, however, we have our movements when we want calm, cool and collective- Wedding dresses were being picked up quickly, on time and without complaints from 4 soon to be Brides, a prom dress was being altered, while Maria took alterations in my three piece suits- Lastly, suit bags or other agency cleaner bagging options for your clothes will not be held or accepted. Instead, they ask that you take the bags you bring the clothes in, back home with you- be prepared to leave with the bags you bring- Attention to detail will be instrumental in the final review of the experience, as this is my first time using their services- Stand bye- May 19

    Burbank Coin Op Laundromat Nice And Clean - Installed new fans to help with the extreme temp

    Burbank Coin Op Laundromat Nice And Clean

    (25 reviews)

    In all of my life, surprisingly I never been to a public laundromat. Not bragging, but I was…read morefortunate enough to always have one nearby or at home. I needed to stop by because my machine stopped working and my dirty clothes began to pile up, so looked for a local one nearby. This had great reviews compared to others and I can clearly see why. The employee here (possibly manager), was very attentive and kind during my experience, also was quick to help others with a sense of urgency. He noticed I was having trouble with the detergent dispenser because I did not have singles on hand, and asked if I needed change. Once I put the coins in and ordered what I wanted, I ordered the wrong detergent... (way to give myself away). Knowingly it was my fault at hand, I let him know that I'm sure they don't do refunds but I ordered the wrong detergent and if he wanted it back. Without questioning anything, he told me I can still get my money back. Damn, this type of excellent service threw my worries out the window, and for sure made me comfortable to come back again. Also parking is very open since if you don't find it in the lot, there's plenty of street parking, atleast around the time I arrived. Overall experience was easily a 5 and machines were all clean, ready to go and in working order. To the employee who helped me for my first experience, thank you for your generosity, attentiveness and you definitely need a raise.

    It's in an old school LA style shopping center, the kind you find from The Big Lebowski…read more Usually stroll in at night time, and the regulars are there, chillin, peaceful, they are are friendly, and will explain how the machines work if you ask. It's basically its own scene, in a really cool way, it gives you a break from your life (free Wi-Fi) and you find yourself enjoying the meditative space. Change machines work pretty well. Dryers work great, most loads you'll need maybe 35 minutes to be completely dry, 40 max. I actually look forward to coming here. This is my local and preferred landromat.

    The Cleaning Place - laundryservices - Updated May 2026

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