Long time customer, Sweetest owner. Great seamstress too. When the owner sees me parking, my clothes are waiting when I walk in. Want to entrust your quality clothing to a good dry cleaner? This is the place! Sorry I never wrote a review. More than 10 year client. I drive almost 5 miles to do business here. Was a Burbank Hills resident for many years. I return to the area just for their quality work and personalized, friendly service. 5 Stars! read more

I came here for the first time to get my pants altered and the lady was very nice. I told her I just got the pants but we're too long and I would need them back in 2 days she said no problem. They did a great job helped me by having done on time. I will be coming here more when I need to. Plus there down the street from my job. read more

We've been frequenting this dry cleaner since 2010. They provide fast turnaround times and even have a seamstress on staff to perform clothing alterations. read more

Use Allen's at your peril. Last week I took my felt Western-style hat to Allen's to be cleaned. I was not surprised when the acting manager assured me that cleaning it would be no problem, as I knew that following the manufacturer's accompanying instructions I had used it in the rain many times without mishap. But it needed to be cleaned now because I had inadvertently slammed my car trunk lid on it, causing a greasy stain on the band. The acting manager quoted $10, which was fair; and I left the hat. Later that day however the manager or owner called to tell me that it could *not* be cleaned, relying on instructions on the hat's tag. But she could replace the band for $20. I did not recall such instructions on the tag, but as Allen's was some distance away, I agreed. When my hat was ready I noticed a prominent new spot next to the replacement band, which the manager said was glue that could not be removed. I insisted that it was not acceptable with that new spot and, sure enough, her technician largely removed it. I paid the $20. When I got home I looked at the tag, and found no cleaning limitation whatever. Either the manager had imagined these instructions or had deliberately lied. read more

Dry cleaning one pair of dress pants took a total of two weeks mostly because of them not being able take off a simple SMALL stain that needed me to return twice! WHICH, BY THE WAY DID NOT GET REMOVED! Went the first time to pick them up and saw the stains still there, told them about it got a bit of attitude, then was told to return tomorrow. Went back the next day around 1 and was told I have to return after four WHICH NO ONE TOLD ME THE FIRST TIME. People have jobs and can't work around your mistakes! Ended up taking them somewhere else that not only removed the stain but was cheaper. There are a lot of choices of dry cleaning services out there, if you plan on staying in business I suggest improving on your services and attitudes. Thank you read more

The only place I trust to bring my dry cleaning! Anytime I come to Allen's cleaners, they're always so friendly. I had a big coffee stain on my shirt and I tried getting out myself but made it worse. I took it to Allen's cleaners and the next time I saw it, it looked brand new. read more

This dry cleaning spot is my new favorite. Their customer service is excellent and anytime I've had questions or concerns, they have been happily answered. I've taken many of my dresses here for altering and dry cleaned a few as well. My bag also had a tear and they happily fixed it and it looked great. Looked good as new when I picked them up, all for an amazing price! I have referred many people here and they said they were all satisfied with their work as well. read more

I dropped off my favorite BCBG jacket for a dry clean. It was $6.50, a reasonable price. And, I just wanted some dirt and minimal stains removed and the sharp crease you get after you get back your stuff from the dry cleaners. But, the linings/crease of the collars are off. So they end up hanging rather awkwardly now. And, more importantly there are stains remaining at the ends of the arms. And those are not even the persistent stains like ketchup or grape juice. They are just normal wear stains. I am not being super picky; the stains are very visible. very disappointed. read more

I highly recommend Allen's Dry Cleaners & Laundry to everyone that is looking for a dry cleaner they can rely on. My family and I have been coming here for years and I they have always been able to get the job done perfectly. Their dry cleaning services have never failed to make us happy. Most importantly for me, all of my dresses have been altered so professionally! read more

If you want to have a great Dry Cleaning experience where they owners are super nice and care about your clothes, then this is the place. The Dry Cleaning is all done at the facility and not sent out like just about every other place in the area. They are not risking your clothes by sending them out. That made me feel so safe! The owner is new and her name is Melineh. I think she took over right at the beginning of 2009 and she is so nice. She even has some cool jewelry and handbags that you can buy last minute if you need something for that party dress you are picking up. The alteration lady is really one of the best I have ever found. She has been there for years and I have heard that people come from all over to have her alter their clothes. I can't say enough about this Dry Cleaner, if you want someone who will care for you and your clothes, then go to Allen's Cleaners. read more

I've been going here for 10+ years. Owner Meline is awesome. Accommodating and pleasant. Workers as well. They're cool They've waited on me after store closing to ensure I get my dry cleaning. Never have problems with my clothes. I'm holy with it - they have not screwed up my clothes and Its been ready every time. I'll continue coming here... read more

Allen's Dry Cleaners & Laundry - Sewing & Alterations Near Me - Burbank, California

I have been using Allen's Dry Cleaners for over 6+ years... Simply put best dry cleaners in town!!! They have the best customer service and always have everything ready in time!! 4 years ago I moved further away but I always go out my way to come to Allen's!! If you want great service, quality service, and a 5 star experience, then don't go anywhere else! read more

We have been coming to Allen's Dry Cleaners for the last few years and have been satisfied every time. Mel is a pleasure to work with and takes great care and pride in her work and dealing with customers. Thanks for great service. read more

if It was possible, I would have given zero star. Very Poor customer service and an over priced service. The lady who was in charge didn't even have the decency to even greet me and spoke to me in a rude manner. read more

Brought my favorite trousers here for the first time and I will definitely be coming back with more. They had them ready within a day, very inexpensive, friendly service and got a wine stain out too! read more

I would recommend staying away from this place. I recently took two of my expensive suits to them. I picked them up and took them home expecting them to be clean. A week later when I went to wear one of them, 2 of the buttons were broken and there were still several stains on the suit. The second suit didn't have broken buttons but it had several stains still remaining. I took them back and told the lady who runs the place that the suits were still dirty. She accused me of having worn the suits and getting them dirty again even though they were still in their original wrapping. She claimed that they check every suit after cleaning and there was no way it was dirty. Well then I suppose I must be lying to save $13 dollars when I'm bringing in two $800 suits? Basically in her mind, I was trying to scam them out of a free cleaning because I'm a cheap scumbag. I couldn't believe my ears. That is not how you run a business. I told her I would take my business elsewhere if she treats her customers with such disrespect and she told me to stop talking and take my clothes elsewhere. And so, I did. Never again will I take my clothes there. In Conclusion: They do a bad job cleaning clothes; you run the risk of damage to the clothes (broken buttons, etc.); they will take no accountability for their actions whether its damage or poor cleaning; and to top it off, they charge much more than other places do. So do yourself a favor and take your business elsewhere. read more

Poor customer service on my first visit which was to pick up my wife's dress. I didn't have a ticket so she had to look up by name and was just grumpy. She asked for last name and I told her the name 3 times that she asked me. Another customer in the store had to tell her. Next, I need her first name. (No PLEASE?) Then she tells me, "you have to pay" in a rude tone of voice. As I was pulling my cash out of my wallet she tells me "You have to make a decision now on paying by credit card or cash". I gave her cash and she literally dropped my change on the table and didn't say anything as I picked it up. Where's a nice "thank you?? Sorry one and done for me and I spend most of my time in Burbank. Will give another dry cleaner a shot at my business. read more

Do your self a favor and DO NOT COME HERE. I usually take my cloths to the Cleaning Store on pacific but needed to drop off some cloths somewhere closer to my house. I saw Allen's Cleaners and decided why not, it was just a few blouses. Today I picked up my dry cleaning and through the cover saw white dots on one of my blouses. I took it out to see what it was and realized that there were deodorant stains on the blouse and all the lace on the blouses ends was RIPPED off. Yes, MY BLOUSE IS RUINED! The front desk lady said that it's the elastic that came off and she will cut the edges from the blouse... Why are you going to cut my blouse? I told her that this shouldn't have happened if it was actually dry cleaned. She kept saying that It was dry cleaned but had a confused look on her face. She had no answer to why there was deodorant stains on the shirt. There was no apology just excuses because apparently, it's normal for the elastic to come off when you dry clean. I know that if I was to wash this shirt at home with the washer being set to delicate that those laces would not rip or untangle. She still charged me for the blouse and I told her I'm not going to pay for it. She gave me $4 back from my total. Still no apology. I'm very disappointed in the service & results. I will add pictures of the blouse. read more

Allen's Dry Cleaners & Laundry - Side deodorant spots. - Sewing & Alterations Near Me - Burbank, California

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Unpleasant older woman at the counter, who speaks English but makes no sense. She seems to think her errors are due to the customer. She gets really confrontational when she can't find your things, even with the receipt. Somehow that is the customer's fault. There are so many dry cleaners, why go to this one to get yelled at. read more

This is a go to place for all your laundry, dry cleaning and alteration needs. They do a great job and offer a great service.

For those that know me, the answer to this one is emphatically NO! The only reason why you should bring your clothes here is if you are trying for the "I sleep in a gutter" look! I picked up a shirt that apparently had lived like it was dying. The shirt must have gone skydiving, Rocky Mountain climbing and ridden a bull named Fu Man Chu. After those activities, it was wadded up and thrown in a dumpster, and then placed on a hanger for me. I am beyond speechless at what was handed to me. I'm sorry that I didn't take a picture to show you. Props to Tim McGraw. 'Nuf said. read more

Worst customer service. I called before and asked for prices and said I needed it by a certain time the next day and they said it could be done and we agreed on a price. I get there and another person (who had the worst attitude) told me that she was going to charge me extra because "she wasn't gonna be rushing for free" talk about rude. Don't go there. They are horrible people!! read more

Great service, do a very good job at cleaning and folding, clothing gets fresh again, Thank you for your services :)

The worst place ever!!! They damaged my expensive dress,they made a hole,and I couldn't prove that it wasn't there,the dress was brand new.. also the owner was very rude and unpleasant. They don't know how to treat customers. I took my dress to another place, they fixed everything and the service was great. I don't recommend this place even to my enemies)) read more

This place is as good as it gets!!! my husband needed his suit altered and dry cleaned last minute for a wedding. I took it in and they had it ready in no time!! The ladies at Allen's Cleaners are so friendly and kind. I've been a loyal customer for the past 8 years, and I'm looking forward to being a loyal customer for many years to come!! Best dry cleaners in Burbank!!! read more

I was recently a bridesmaid in a wedding, we bought the dresses in January for a wedding at the end of October. Since we bought the dresses I lost 50lbs. The place we got the dresses from wouldn't change my dress out for a smaller size so I had to have it altered. Allen's took on the challenge and did an AMAZING job. She removed the zipper and took out 8 inches. Once it was done about 1 1/2 weeks later it looked as if it was purchased that way. It was perfect and it was super inexpensive. $45!!! Other places wanted to charge over $100. I will always take my alterations there! Highly recommended. I would have given 5 stars but I use to take my laundry there to be "fluffed and folded" but it was too expensive and some stuff didn't clean as well as I would've liked! read more

The employees are very caring and professional. They were great in communication and I will definitely visit

I love these ladies at Allen's! They are always so nice and give good advice about alterations and dry cleaning as well. I have taken leather, basic dry cleaning and even my ivory couch covers in and they have all come back perfect!! The prices are fair for the service and quality you are getting. Melina is a true perfectionist!! read more

I have lived in Burbank my entire life and I can't believe I have never gone to this dry cleaners before. I've been to many and finally found the one that is hands down the best with the most nicest caring person working at the front desk. I've been to Milt n eddies and I've also been to one where the tailor man fondled me; was not a fan of that one. Im glad I finally found one that is down the block from where I live. Highly recommend. PS this one does not fondle lol. read more

Dropped off a bag of clothes to be cleaned on a Sunday, the lady that was there took it and said it would be ready on Tuesday or Wednesday. When I went in to pick up the items I noticed that an article of clothing was missing, when I advised her of the situation (not the same lady from Sunday) she automatically caught an attitude with me as if she was ready to throw it down in the store. Then she proceeded to call the owner and said they will get in touch with me to settle the issue, been a month now and haven't heard a word from them or haven't responses to my message. read more

Seriously STAY AWAY from this place. I took my jacket there for cleaning and let me tell you this, my jacket was actually cleaner before I took it there than after I got it back. They didn't clean it at ALL. There were long hair all over my jacket. And my jacket was there for 5 days. 5 Days and they couldn't clean it unbelievable. At the end I got my money back and went to a different place. Long store short don't waste your time here. GO somewhere else. read more

Great service! So grateful for the people that work here. I forgot to pick up my uniform and on Thanksgiving they went out of their way to come to the cleaner and allow me to pick my uniform up. read more

I brought my wedding dress to Allen's Dry Cleaners to be cleaned and altered (bustle added), and I was VERY satisfied with my experience! I brought the dress in at the last minute -- less than a week before I was to leave for my wedding -- and the owner was extremely efficient and accommodating. She only charged $20.00 for the bustle, and she had the dress cleaned and altered with a day or two to spare, saving me a ton a grief during an already stressful time; I highly recommend their services! read more

This spot is great. The ladies that work their have amazing customer service skills and provide you with the best service. My clothes are always on time and always clean with no problems. Ive never had a problem taking my suites here to get dry cleaned and the best part about this place is too they dry clean my caps as well. I recommend everyone to go here. read more

Good service and reasonable prices. Not the warmest service if you are not Armenian or from the Middle East. I have noticed that ethnic customers get much warmer service than whites or latinos. Sometimes it takes 3 or 4 days to have a simple order for dry cleaning done (3 pieces) if you drop off on a Saturday. But it's convenient and has dedicated parking right in front. I live in the neighborhood and have been going for over 10 years. read more

Their prices are 30% higher than other cleaners around here. The woman at the counter early on Sat morning was rude. I won't return.