Quick service fair price for battery replacement . They also did a free cleaning. Nice storesread more

Joel did a quick fix on my Tissot automatic watch, other jewelers would not touch and did not…read morecharge me and the girls there cleaned my wife and my rings (they do it n/c) Great service. They know how to run a business. They have a customer for life here. Thank you!

100% recommendation....a true professional watch repairman who is very client focused. I would not…read moretrust my watches to anyone else!

Walked in with with a non functioning watch that had a new battery installed elsewhere that had…read morestopped working. It was taken to the workbench, opened and fixed. The battery somehow had not been seated correctly and the gentleman did not charge me. Great experience. Will be back as I need a new watch.

Mr. Butler seems to have great knowledge of watches and reasonable prices, but he's grouchy to the…read morepoint where I found a different watch repair person. I started collecting watches last year and am usually in need of some repair on them. He has terrible customer service skills. Before I found my current repair shop, I would go to Mr. Butler. He uses an archaic paper ticket system to track his repairs. I couldn't locate my ticket once and called to check on the status of my repair. He threw a fit about it "I've got 100 watches and have to look through every one!" and I felt bad that I'd called for an update. I never got the calls about the repair that were promised - I always had to call him. I get how it's hard to look through the watches and wouldn't ask him to do that while I'm on the phone, but he also certainly should not blast a paying customer. He needs a better system. I tore my house and car apart to find the ticket before I would call back. When you call him on the phone, it feels like you're burdening him with your request. He hangs up abruptly and you are left asking yourself if you've done something wrong Another time I had a watch that needed repair and went into the shop. He was working on a watch in there. A man was sitting in a chair. I sat down for 15 minutes waiting to be waited on. Another man came in, waited 5 minutes without any conversation, then left. Mr. Butler took a phone call without ever acknowledging that I was in the store. I finally left without talking to him and haven't been back. He acts like he doesn't need my patronage and I won't be back.

Had to have my favorite Citizen watch fixed and Butler did the fix! Professional and reasonableread more

Great people, great service. If you need watch service this is the place to go. They will take care…read moreof you Myrtle Beach

I've been to Time Square many times and always left satisfied. Great work and reasonable prices!read more

My safety chain was broken for my gold vintage bracelet…read morewith channel cut diamonds Jake repaired the safety while I waited terrific service . Previously I slept with a Diamond pinky ring that needed to be cut off ..when I called the staff was very helpful I am a retired nurse practioner. They are great here & jewelry dept. woohoo!! Many thanks Jake

They will not sell you silver rounds or bars. What's the point of even having it out on display???…read moreWon't be going back.

We love Jacob the Jewler. Even though we now live in Ohio, we still visit the area often and wait…read moreuntil we are in town to buy or sell any of our jewelry. They do outstanding work and are always upfront, honest, and fair. Jamie was a big help when we were selecting an anniversary ring. He is very knowledgeable, friendly, and does outstanding work. The shop has always been very receptive to our needs. We will never buy the jewelry anywhere else again. Check this place out, you will not regret it!

If you have a problem, take it to Jake the Jeweler. I had a Rolex watch that wasn't keeping time…read more I took it to Jake and the gemologist put in three new parts ( the first time ever), he also did a new appraisal on it for me. After I got it, we took in all my jewelry for a new appraisal. Will I go back there? I have a tennis bracelet that needs a new clasp on it. If you see me there, stop by and say hello.

This is the nicer and newer of the Dick's Pawn locations. I find them exceptional for electronics…read moreand musical instruments. As long as you know about what you're buying then very fair deals can be had. Based on what I've paid for some very high-end musical instruments, this might not be where you want to pawn/sell that antique Gibson or your 60s Hofner bass because I'm certain they didn't give the seller what I paid and what I paid made me very happy. Just know about what you're buying because they might not. These guys have much higher integrity than most pawn shops but they don't always know about what they're selling. Also be sure to lock up the car while here. It's generally safe but the nearby neighborhood is iffy at times.

They will not sell you silver rounds or bars. What's the point of even having it out on display???…read moreWon't be going back.