I like to wear heels. A consequence of combining this with my love of walking places means I've…read moreoften worn through the rubber stoppers on the end of my heel spikes. No problem, $8 and an afternoon at the cobbler always fixes them up perfectly. I took a pair of shoes to have re-stoppered (?) to Jericho Shoe Repair last year. The elderly gentleman did a quick repair and I was soon click-clacking my way around the office. Ten days passes and I start to hear that quiet tap of metal on tile that accompanies a worn-through stopper. I inspect the shoe to see the rubber has completely worn through. In 10 days. Having repaired a dozen pairs of shoes in this way over the years, I've never had a shoe fail on me so quickly. The runner-up clocks in at about three months. Something was obviously amiss so I returned with my shoes to Jericho Shoe Repair and explained that the shoes had barely been fixed before the right one had worn through again. Having seen an "if you're unhappy tell us" sign on the door, I was looking forward to a quick resolution. Instead, the cobbler presented me with a LAMINATED article about how terrible it is to walk in heels and then lectured me about how much weight was impacting on the heel when I walked. Firstly, I expected some kind of resolution. Instead I got a spiel on the thousand pounds of pressure I was inflicting on that heel. I left unhappy. Let this be a warning to others lest you too want to be served with the laminated, anti-heels article.

I always feel weird calling a person who fixes shoes a "cobbler". It sounds so archaic. And yet,…read morehere I am, preparing to tell you all about my favourite "cobbler". Nope. Still doesn't sound right... Ok. So Jericho Shoe Repair is by far my favourite shoe repair shop in the Kits/Point Grey area. Friendly service, great pricing, and if you tell then you need your favourite shoes back ASAP, they'll do what they can to fix them within a day or two (they tend to get pretty busy there). Bonus: They also cut keys there... PROPERLY!!! I highly recommend this place. Cobbler. Nope. Still not liking it.

Excellent quality service. Very friendly staff. Quicker timelines than quoted. Would recommend to…read moreanyone for shoe repair

I brought in a pair of purple suede Christian Louboutin pumps that I was passing down to my…read moredaughter for her 27th birthday. The pumps needed new heel tips and a cleaning. In addition the suede on one heel was scratched in one spot and there was some damage from stepping in a grate. The owner did an excellent job on the repairs and cleaning. They look almost brand new! The price he charged was totally reasonable and they were ready in a week. I will forever bring my high end shoes here for repairs! I can't wait to see my daughter's face when she receives the coveted Louboutin purple suede pumps on her birthday. She will think I bought her a brand new pair!

Owner Daniel is extremely conscientious in his work and clever in finding solutions especially with…read moreimported quality shoes needing customization. Highly recommend!

Every once in awhile I find a business that I had no idea existed but can't even begin to…read morecomprehend how I ever lived without. As a person with a soft-spot for the most impossibly adorable vintage shoes, I spend an obscene amount money at the cobbler. Rip in the toe, worn-out heel, old dry leather, cracks in the seams - each one I've taken to the same (very popular) cobbler in town, and each one came back with so-so results. But then I found this place. If I'd have known that Denman Shoe Repair would be run by such a charmingly sweet couple (seriously, this pair had me grinning from the moment I stepped in), I'd have dropped in months ago. He hmmed and hawed over the toe-puncture in my very favourite 70s mules, and she spoke quietly in Korean to him, smiling at me the whole time. They finally agreed on a price, but not before going back and forth between numerous boxes of leather, holding up piece after piece to find *just* the right match to my worn vintage friend. "Come back in 3 days" he told me. And three days later, I returned to find my favourite 1970s caramel-toned mules looking (dare I say) as good as new. Perfectly matched leather, brilliantly disguised stitches, and a new heel thrown in for good measure, this is by far the best cobbler I've been to in Vancouver. And good grief, they're friendly.

My wedge boots are fairly new but the factory heels were plastic and fell off one day without me…read moreeven realizing until I got home! This place was close by so I thought I would give it a try. This guy knows his stuff. And it was done within 24 hours. The new rubber heels have already lasted longer than the factory heels. Price was reasonable. Good hours - they opened to 8pm on a Friday but not sure about the other weekdays. Going to bring my other boots there.

I took 4 or 5 pairs of boots there to get a variety of work done and was hoping for a little bit of…read morea deal but really not surprised when I didnt get one. He let me pay for half before and half after (as i needed to see the result before paying the whole thing) I paid almost 200 to fix or stretch or re-sole my boots and was pleasantly surprised with the results. nice owner.

As they say..."a little hidden gem"...I needed an extra hole on my belt...the service was quick,…read morepersonable, friendly and I could see from the shoes in the process of being restored...impeccable workmanship. I am so glad I found this place!

reduce, reuse, and recycle, should also include repair, that's what i did with my black pointy…read morekitten heels. i've been so hard on my heels against the harsh downtown concrete that the dainty heel could no longer bear my weight, eventually broke off, exposing the screw, making that clackity, clack, clack with every other right foot that pounded the pavement. a quick search on yelp and i made my way to vancouver centre shoe repair. i entered through the scotia tower on 650 west georgia and took the elevator down to m for mall. it's on the same level as tim hortons, london drugs, bubble waffle, a sushi store and florist. i paid $15.75 and was able to pick up my shoes the same day, they close at 5:00 pm. i'm impressed with the service, workmanship, my shoes look great and am happy that it was ready the same day, as promised.

Excellent advice and service Fair pricing. Friendly and…read morehumorous. Knowledgeable. Thanks Candice and Tito!

I took my shoes there for repairs because of the positive reviews. The shop is tiny but they were…read morebusy. I have to wait one week for the repair. The workmanship is good and price is fair. I would recommand to my friends for sure.

I took a boot in to stretch and was really pleased with the result. I'm happy to have found this…read morelittle cobbler store close by on Kingsway. Good price and pleasant service.

This is my second shoe repair through Hugo, I brought in an older pair of HUGO BOSS snake skin…read moreleather shoes. They were in rough shape( my own fault, should have brought them in sooner) Hugo was extremely excited when he saw my Italian made, dark brown , leather shoes. The heels were very worn out and beginning to almost crumble . The outer leather was beginning to separate from the sole on one shoe. Hugo said he would order in a leather patch for this part of the project. I brought the shoes in on June 19,2023 - they were ready yesterday, June 29. Total cost with tax $68.25. The shoes have been fully restored to their original condition. Hugo can seem a little rough in his manner ( he's not 21 years old!) but he sure appreciates the chance to work on quality shoes . The shop is in an older building ,looks like a typical shoe repair shop , with the smells of leather and shoe polish greeting you as you enter. Pictures of Columbia adorn the walls.

Went there once, but was not great. When I went to pick up my shoes, I asked him why the shoes were…read morenot polished, he told to do it myself. I had to go inside and use the machine to polish my shoes while he was watching. (It was cash only).

Just needed to add a hole to my leather belt. Called a few…read moreplaces and Minh said bring it in and I'll do it free of charge. With the hole cutter it only took 5 seconds but other places were going to charge $ 2 to $ 5. Thanks Minh.