the baristas here are always so friendly and make my drinks well! only bad part is the parking lot here but street parking is always an option. read more

I love having a Coffee Bean near me because I can always get my latte fix anytime I want! This coffee shop is my go-to spot for my long drive to work, running errands and literally every day stuff! Can you tell I love Coffee Bean?! When I'm not ordering my usual vanilla latte I get the flat white with an extra shot of espresso which is always a great way to start my day. I especially enjoy the powder over syrup sweeteners #iykyk #coffeelove read more

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The baristas that work at this location are always so nice. This review is to give kuddos to Shawna who took my order today because she was extra nice. My drinks always come out really fast and taste great here. Nice big parking lot but it can be really hectic during rush hours. read more

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My husband and I popped into this location to grab something to drink. We ordered the cold brew coffees - vanilla bean latte and Vietnamese latte. The service when we ordered was great. The gentleman was friendly and helpful when I asked questions in the vanilla bean latte cold brew coffee. My husband and I both enjoyed our drinks. read more

The Coffee Bean & Tea Leaf - Cold BrewCold Brew Coffee - Coffee & Tea Near Me - Glendale, California

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WARNINg! I am disgusted that my coffee cost $10.50 and I wasn't worn that choosing what kind of milk I want in it was going to be extra and all the extras added. How dare you! I come to the zoo to eat at Reggie's and usually order their delicious Francisco coffee that cost three dollars Today I decided I would spend six or seven dollars on my way there and get coffee bean which is delicious coffee when the girl asked me what kind of milk I wanted in it I had no idea that was gonna take a six or seven dollar coffee to $10.50. I will never ever go to coffee bean again. You should tell your people to inform the customers that if we choose what kind of milk we want in our coffee will be charged so much extra. Starbucks doesn't do that. You have lost a customer for life over this deception not only that I have to stand on my tippy toes and look up into the sun because the truck is so high up to pay, but I got screwed on top of it. How dare you charge for every little thing and make it an extra that usually comes with as choices for a coffee. Let me let Starbucks be recommended for not doing this, but I will always give my Coffee business to Reggie and not ever go to coffee bean again. $10.25. I could've bought a bag of coffee for that. How dare you deceive us at least tell the people who work there to let people know this verbally we're not reading it on any sign because no one expects to get to have an option of what kind of milk to put in our coffee will take a seven dollar cup of coffee to $10.50dumb dumb dumb of your company all way goodbye as you go out of business for doing this to people read more

The Coffee Bean & Tea Leaf - $10.25 for a cuppa coffee because they don't warn you but if you choose what kind of milk to put in it - Coffee & Tea Near Me - Glendale, California

I love the coffee bean, and wish there was some where I'm living. I usually get their cookie butter latte with oat milk and it hits the spot every time. Their matcha latte is also very tasty. For food I've only gotten the egg white pesto wrap--it's only 280 calories and pretty filling. It tastes much fresher compared to Starbucks food. The cafe was clean and workers were friendly read more

Still my favorite Coffee Bean and my favorite place to have a cup of Java! Location is great and the employees of this busy store always have a smile for me and excellent customer service! Especially Aleena.. her positive and outgoing personality always makes my day! read more

I have been coming to this location since they opened and I love it. The team never fails to make the best drinks, be friendly , and bring a smile to my face. Shout out to Abraham, Julia, for holding down the fort and always maintaining the location clean and the vibes right. They are also dog friendly, which is a plus for Glendale residents . Today I specifically got a small ice blend matcha with almond milk. ( it's my spring/ summer go to) . read more

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Such a cute lil place for coffee and very good vibes. All the employees are very nice read more

The Coffee Bean & Tea Leaf - (Left iced GreenMatcha Green Tea Latte and Caramel Ice Blended drinkcaramel - Coffee & Tea Near Me - Glendale, California

Supervisor Alina is the most amazing barista ever !!!!! Please stop by here if you're in the neighborhood. She is amazing and for some reason their drinks taste so much better than other places. read more

It's been repeating for some time now. I don't feel welcome here when I get my coffee. 4 out of 5 times I feel like unwanted guest at somebody's house. And my observation is that at least half of the guests feel the same. It is a troubling tendency in all major chain coffee shops, and Coffee Bean and Tea leaf is the best if compared and I still love the coffee here. But as a result me and many of people I know skip the visit and make our own coffee at home now. Paying seemingly such a high prices for a cup of coffee and such high tips for something that is not served to you while you sit.. as in the restaurant ... and getting a vibe that you still own them something .... not a pleasant experience. As a protest I am going to stop paying any tip, if my self-conscious will allow it starting from next time :( read more

Friendly customer service, tasty beverages, and all that they do really fast and in high quality.

Great service and yummy drinks. They are consistently delicious and very friendly. The matcha tea latte was served quick and tasted fabulous! read more

Love this shop right by the Trader Joe's - so convenient before or after grocery shopping! The staff here is kind, efficient, and answered my questions about milk substitutes (which by the way, they seem to carry all of them: oat, almond, soy, and coconut.) I got a frozen hazelnut coffee with soy, no whip and it was great! read more

The Coffee Bean & Tea Leaf - Inside - Coffee & Tea Near Me - Glendale, California

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Very good customer service. Aleena was so helpful to me picking out a drink right for me. Her smile says it all. Alex was great too! I truly appreciate their kindness and making me feel so welcomed. I will return to this location. read more

It is surprising to me that it has been 6 years since i have darkened the doors of this Coffee emporium. It just goes to show you how a first impression of a person and of course a retail business can hang around for a long time. I decided to come here after some mini mall shopping at Walgreens and Trader Joe's. I was pleasantly surprised on several fronts: service, cleanliness of the unit, adherence to COVID protocols and most importantly...quality and brew of the Coffee. The Millennial woman who waited on me was pleasant, eager to do a good job but obviously in training or very new. Pleasant and Eager are good qualities with which to start. One problem was in communication...meaning: my wearing a mask and the thick protection shield between the young lady and myself caused me to practically shout out my requests. But i guess sticking to protocols and keeping everyone safe is more important than not. I had a "dark" roast which was full of blackberry, pecan and lemon notes. The coffee was also brewed with enough ground coffee to make the cup i had strong and robust from the beans natural caffeine. Good Stuff! I also bought an "Everything" bagel and i asked them to toast it extra browned: which they did. The Bagel itself was bought from a good source: one that knew their way around mass production of Bagels. I also ordered, the reported in the newspapers as sparse, hard to come buy Cream cheese. They gave me 2 portion cups here when one was plenty. i took the other home, just in case. (i mean you never know when .5 oz of cream cheese will come in handy). As with most people who appreciate a good Cuppa Joe every morning, i am happy to find another joint in Glendale with bold, well brewed, strong Java! Cheers! read more

The Coffee Bean & Tea Leaf - Bites and Cold Brew plus H20 - Coffee & Tea Near Me - Glendale, California

If you have any discerning palette for real espresso, skip this place. I asked for a regular cappuccino, and the Barista replied me unprompted, "We don't make cappuccinos like they do at Starbucks; what you're looking for is a latte", to which I replied "No, I drink espresso, I know what a proper cappuccino is. I don't want a latte." And then the cappuccino comes back insanely overly foamy (not the thick creamy consistent foam you'd expect from any respectable Third Wave cafe, but the gross thin kind that has the consistency of meringue), with PIPING hot milk/coffee on the bottom. Disgusting! Wtf is this? This is not a cappuccino. This is the equivalent of dirt-tasting coffee you'd buy at a gas station. read more

The Coffee Bean & Tea Leaf - Crazy foamy travesty cappuccino- wtf are you kidding me??? - Coffee & Tea Near Me - Glendale, California

Very good coffee shop... i always get the mocha. Very homey and welcoming location. Come here

I have frequented this coffee bean for about three months and this review is LONG overdue. I absolutely love this location so much! The staff really makes it a joy to be here, especially maddy, shahane, aleena, and brendan! Take good care of these employees please!!!! I'm always greeted with smiles and kindness, never has there been a day where my mood hasn't improved after coming here. read more

The team here always working hard and giving five star service. My man Abraham always going above and beyond with his service!

Second time I come here in the morning and find this place very convenient to start your day sometimes. There are some tables outside and comfortable seats inside. Big parking shared with next door Trader Joe's. Guys here are always welcoming and professional. Wide range of snacks, croisants, sandwiches and salads. read more

The Coffee Bean & Tea Leaf - Fresh morning coffee with the sun - Coffee & Tea Near Me - Glendale, California

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My friends and I got a quick snack from here before heading out to a funeral service in downtown. I ended up getting the limited time Fruit and Nut Bar and it was pretty good. It tasted like an adult version of a granola bar since it was packed with walnuts, raisins, and other dried fruits and nuts. My friend had gotten their blueberry scone and it was pretty good since it was filled with blueberries in every bite. I really like how the honey is in stick form instead of packet form since I love honey sticks and they don't charge you. So my friend had gotten like 6 of them for her tea. Staff was really friendly and service was really quick. read more

The Coffee Bean & Tea Leaf - Fruit and Nut Bar - Coffee & Tea Near Me - Glendale, California

Aleena is always so friendly when I come in. She always greets me with a smile. Service is great and fast.

Too slow. I know in this age of instant gratification we hold businesses to a high standard. But Coffee Beans main competitor is Sbux, so you have to use it as a means of comparison. When comparing my local sbux to this CB, which is just down the street from my house, it's noticeably slower, even when it's not busy. The mobile orders take a few minutes longer to prepare AND when I do my mobile order for decaf coffee on weekday mornings, they're still brewing it at 6:40 in the morning. I come to this CB regularly as it's very convenient for me. Hopefully they'll get their process in order to be more efficient and timely. I'm happy to revise my review. read more

Very good customer service. A good spot to sit and chat with a drink. No complaints, staff was friendly and area was clean.

Such an attentive staff! I wind up being one of those people who always has questions... and they always have answers. It also never feels like I am a bother, they're just really friendly and knowledgeable people. My drinks are always made fairly quickly and they're delicious every time. They got some good snacks here too. Feels like a busy location but I never feel like I am waiting a long time. read more

Abraham, the manager provides excellent service and a friendly smile to boot. You will truly enjoy your coffee and baked goods along with a cool environment to chill out in. read more

This coffee bean is my fave location! its always super clean and the workers make fantastic drinks really quickly. Maddy has helped me alot and has made some delicious drinks for me. Shes super sweet! Love this spot. read more

Their staff is awesome! They introduced me to affoggatto shots and always give the best suggestions.

I'm not from around here I noticed this is a main stream coffee for this area. Now let me tell you, this place is legit in all caps. They know what they are doing, I'm a coffee king, I'm from the valley and NO ONE that works at coffee shops knows how to make espresso right it's sad, so sad that I don't even get coffee unless I make it with my espresso machine at home. Actually tastes like espresso mixed properly with your preferences. 10/10 along with customer service. read more

Quiet and chill location with friendly service and good drinks. Parking is a little cramped with a Trader Joes next door but overall good experience. read more

I like this location especially now that they have tables outside and umbrellas. Staff has always been friendly and drinks come out quick. Thank you guys for taking care of us during crazy months of pandemic! read more

The Coffee Bean & Tea Leaf - a bicycle leaning against a wall - Coffee & Tea Near Me - Glendale, California

I love their coffees and lattes. Overall, I like all their products. The reason for the 2 stars is for the service. I ordered on the app, which works well, but when I got to the store it was NOT organized at all. I went to the pickup area, saw a couple of drinks and asked if these were for Ed. The lady said "It has your name on the side." She pointed to the 2 drinks, so I picked them up. Well guess what? One was mine and the other was not. Both items did not have a name on it. I was so looking forward to my order, instead was very disappointed. read more

The Coffee Bean & Tea Leaf - Supposedly this was part of my order that the worker said was mine, with my name on it. My name is not "L". :( - Coffee & Tea Near Me - Glendale, California

Even being off peak hours (2:30 pm) and not very busy, this shift couldn't get it together and mixed up the orders. I would have added the barista's name as well as the front counter person but one didn't wear a badge and the other fellow had his somewhat obscured. What a surprise. read more

I've been coming to this Coffee Bean for about two years and my experiences have gone downhill. The coffee is inconsistent- sometimes it's decent, sometimes it's bad, sometimes it's bad but still drinkable. Sometimes the service is pretty fast and other times it's super slow. My other coworkers and I were talking just last week that the coffee beans taste too burnt. What really made me want to take down my previous review I had up for a while was my interaction with a worker yesterday and it also has made me decide that I will never come back to this Coffee Bean despite that I work right across the street and it's the closest coffee shop to me. Yesterday, I came in the morning around 7 and I ordered a small cafe latte. I was the second person in line, yet somehow still waited 5 minutes to order. Nonsense, right? After I ordered my coffee I went to the waiting area. They called out someone's name for coffee and I went up like a minute later because I wasn't sure if that was my coffee. One of the girls came up to me and said "This isn't yours, this is a mocha and you ordered a caffe latte. Please wait for your drink." Now this doesn't sound rude when you read it, but it was her tone of voice and her facial expression that really threw me off. She took the drink off the counter and put it back in the kitchen...as if I was going to take the drink anyway after she told me it wasn't mine. Mind you I didn't touch the drink at all nor tried to grab it, I just went up to the counter and asked what it was and 1. I actually hate mochas but okay and 2. Why would I steal a coffee especially when I've been a loyal customer of this Coffee Bean for two years now. After that I saw her and and another girl whisper in the back, but I'm not sure what they said. Very upsetting. I hope they don't treat other customers like this in the future. read more

Love this location. Conveniently located in the trader Joe's shopping center. I used to work across the street and would come here often. This place is always clean, the crew is always helpful. They always keep the line moving when it's rush hour. I love their peach Jasmine iced tea and the ultimate mocha. Gotta have those extra pieces of chocolate covered expresso beans. read more

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This USED to be my favorite Coffee Bean location. Great customer service, drinks were always served nice and promptly. The last couple of times I walked in to this location, however, I've had to deal with an employee named Lexi or Alexis who was plainly rude. The first time I had asked whether I asked for an iced cold brew, and she had just laughed and said "it's a cold brew." Welp, what I meant was if I asked for ICE. I am in customer service too and pride myself at that. There are BETTER ways to say things to the customer. You could make a rude sentence sound nice if you value customer service. But I guess not. Today, they had two registers and she hadn't told me to move to the other one when she meant for me to do so. Not knowing she was checking me out on the other register, she just says "we're not charging you there, ma'am. We're doing that here. Here (at the second register). Then I swiped my card, had not even cared to look at the tip part after swiping since I stopped wanting to deal with her tbh. She had called me to check what happened with the card and so I did, and in a strained voice full of attitude she says "and I got [your drink] right here." I understand customer service can be hectic, but there's a better way to communicate with clients without being rude and sounding jaded about your job. If it starts being a burden, I'd say quit or handle it better, because client satisfaction should be number one especially for such a big brand. I really am not pleased by this person's performance and I hope they could train her better when it comes to client relations. Also a side note; her coworker just reminded her of the $3 promo and she says in front of me, a client, "well, this is a large cold brew, so..." A conversation that maybe should not have been heard since it made things awkward. AGAIN. There is a better way to communicate. I miss some of the old crew here. Been coming in as a regular client that I've almost reached Platinum on their rewards points. It would suck to have to be served by Alexis again, so I may have to stop coming to this location. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Glendale, California

Mom and I were out running some errands yesterday, we stopped by for coffee, Shamar was at the register, he was so helpful and friendly, based on the smile in his eyes, I'm sure his smile lights up a room. Rarely do I see young people these days with a work ethic and a genuine concern for people. He made our visit awesome. My mom didn't know what she wanted, he asked her questions about what she liked and made suggestions, eventually she ended up with what I got, a giant cookie butter latte, yum. We will be back. Thanks for everything. read more

The Coffee Bean & Tea Leaf - Shamar at his post - Coffee & Tea Near Me - Glendale, California

I have been coming to this location for a long time - as my daughters attended school nearby for many years. Yesterday I ordered two drinks and some food items. When my drinks were ready I reached for one of the carryout bags right next to the counter to store the hot and iced coffees that I purchased. The barista working that morning (6/1/21) told me that the bags were for mobile customers only, with no other explanation as to why a paying customer, with two drinks and food items to carry out, was not equally entitled to the same bag as a mobile order customer? Does anyone really think people order via mobile just because they receive a free paper bag? I quickly put the bag back, and she then said it was OK to take because "you already touched it and so they could not reuse it." Excuse me???? She was saying this to a frontline healthcare professional who washes his hands regularly to prevent infection, and who has tirelessly worked over the past 17 months to help keep everyone safe or to help them recover. I think the management at this store needs to review their policies and perhaps get a grip on what customers appreciate and expect. This experience was both offensive and rude, and the store policy to reserve carryout bags for mobile orders only is indefensible, and the employee response was demeaning. Rise up Coffee Bean! read more

The Coffee Bean & Tea Leaf - Strive for Equality & Compassion - Coffee & Tea Near Me - Glendale, California

Abraham reminded me to use the rewards app and I got a discount on my coffee! 5 stars for him. For all the negative reviews.. just go to blue bottle instead where you can be as picky as you like (: read more