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    The Coffee Syndicate

    4.2 (29 reviews)
    Open • 8:00 am - 2:30 pm

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    Delicious coffee!
    Shonna S.

    The coffee is amazing! They were very friendly and efficient. The atmosphere was neat with a cool aesthetic. The baked goods look amazing as well.

    Imran F.

    Super friendly service, a bit pricey though. Medium drink was $9. The ambiance is nice but no place to sit and relax. More of carry out on the go type of place. If you're in the area, check em out.

    Catalina C.

    This is a very cute place with great service. I got a pistachio cappuccino, I asked for light syrup and the flavor was overpowering not a fan. We also ordered the Bella violi and that was pretty good very sweet as expected. I had high expectations of the pastries, they weren't bad but nothing about them stood out (we ordered a glazed donut and a beignet) I won't discard it yet as I do think there is a lot of potential to this location. Looking forward to returning.

    Menu and pastries
    Jennifer S.

    My goal when I go out of town is to stay away from large coffee chains. So I was relieved when I found The Coffee Syndicate. It was super cute and tucked away in a shopping plaza. I loved the aesthetic and it wasn't busy at all. They have a lot of creative drinks on the menu. I probably didn't need an extra shot of espresso in my drink, but when in Gatlinburg... The only drawback to these creative coffees is that it priced pretty high. My drink with the extra shot was $12 and some change.

    Chaz P.

    I walked in and ordered a Cortado, but from the very beginning the barista had a sour, unwelcoming attitude. When I jokingly asked if she'd get mad if I didn't like it, she gave off a negative aura instead of any hospitality. What I was served was not a Cortado--it was simply a double espresso drowned in steamed milk. Bitter, unbalanced, and nothing close to the traditional drink. When I pointed this out, another barista excused it by saying, "Well, the way our machine works, that's the way it comes out." Then she told the original barista, "Should we go get Brooke to explain to him how it works?" As if I need a lecture on what I already know. If a shop can't prepare a basic coffee drink properly, at least be upfront so a customer can order something else. Instead, I was met with condescension and poor service. If you actually value a true Cortado, skip this place. What you'll get here is a bad imitation served with an even worse attitude. For clarity, here's how a traditional Cortado is properly made: * Double espresso (2 oz) * Equal part steamed milk (2 oz) -- lightly textured, never frothy * Served in a small glass (around 4 oz total) Balanced. Smooth. Simple. Not debatable. Maybe print this recipe out and tape it behind the counter for whoever Brooke is and all of the barista staff.

    Pistachio Ube latte. Delicious!
    Juliette D.

    I really enjoyed this coffee shop, they have a lot of flavor options! Their menu also gives lots of suggestions for flavor pairings which helps give you some new coffee types to try! I went back multiple times while on vacation so I could try the different combinations. I really annoyed their espresso as well and picked up some beans to take home. It has a super cute design on the inside, and a few seating options outside. The parking is very scarce, so that is a downside. But there are plenty of shops to explore in the area if you are walking around.

    Dry Cappuccino
    Ryan R.

    Best coffee in Gatlinburg! Their espresso alone is top notch but their seasonal menu and pastry selection is icing on the cake.

    Bella Viola
    Vivek S.

    My friend and I went here for our first visit while visiting Gatlinburg and it was amazing. The latte we choose were really good. They also had amazing pastries. I was tempted to get the chocolate cake , it looks amazing. I got the rice crispy and my friend got a raspberry beignet. Both were really good. Highly recommend!

    Delivery of Dillinger!

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    1 year ago

    Delicious drinks, speedy service and amazing ambiance. Also bonus with the free parking!!

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    10 months ago

    First class experience! The charcuterie board presentation wowed us and the drinks are well crafted and original.

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    1 year ago

    Delicious coffee, good vibes, many options, friendly staff, great pastry options. Perfect.

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    1 year ago

    The coffee is very good! They have a lot to choose from in coffee and sweets. It is very clean and the staff is friendly!

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    11 months ago

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    Ask the Community - The Coffee Syndicate

    Review Highlights - The Coffee Syndicate

    “delicious espresso, friendly staff and who doesn't love free parking!”

    Mentioned in 2 reviews

    Read more highlights

    Old Mill Pottery House Cafe - Tomato soup and bread

    Old Mill Pottery House Cafe

    4.5(1.1k reviews)
    5.9 mi
    •$$

    Amazing service, delicious food, large portions and charming setting…read more I got the fried chicken liver with coleslaw and jalapeño corn pudding. The chicken liver was beautifully battered and fried, so crispy and light. It was delicious dipped in the comeback sauce and with some Tabasco to mix things up. Sides were amazing also. This place is definitely a step up from the Old Mill restaurant across the way. We'll be back again!

    3.1... Pottery House Café -- Pigeon Forge, TN…read more We've eaten at the Pottery House Café several times over the years, and unfortunately, this was by far our worst experience. So I guess everybody has an off day. Unfortunately, this one felt like they were having an off week. I had the triple-decker sandwich and loaded potato soup combo. The sandwich was good, but it definitely needed more of the sweet onion sauce. There must have been a shortage of sweet onions because they were apparently rationing that stuff. The loaded potato soup had really good flavor, but it wasn't even close to being hot enough. It was more lukewarm potato soup than loaded potato soup. Apparently, the potatoes got more of a warm bath than a hot tub. We also ordered the loaded potato chips as an appetizer, and they were good, but there seemed to be about half the cheese on them that there normally is. I guess the cheese was also on a budget that day. My wife ordered the quesadilla -- well, technically it was a quesadilla wrap -- which consisted of a very small amount of chicken and approximately 16 pounds of cheese. At some point, it stopped being a chicken quesadilla and became an extremely cheesy wrap that happened to have met a chicken once. We also had a house salad, which was pretty underwhelming. Honestly, it was more of a side salad pretending to be a house salad. And considering the amount of cheese in my wife's quesadilla wrap, I thought maybe they could have spared a little of it for the salad to give it some flavor and excitement. Our waiter was friendly and did an OK job keeping up with the refills, so no complaints there. We were able to sit outside, and it was HOT that day. Thankfully, they had fans running, which made it pretty bearable. The atmosphere was nice, as it usually is. Unfortunately, when you put everything together, this visit just didn't live up to our previous experiences. We've been here several times, and this was easily the worst one. I'm going to classify this visit as "jumped the shark." Maybe we just caught them on a bad day, but based on this experience, I'd eat somewhere else next time.

    Photos
    Old Mill Pottery House Cafe - Koi pond

    Koi pond

    Old Mill Pottery House Cafe - The sweet finish: coconut cream pie

    The sweet finish: coconut cream pie

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    The Coffee Syndicate - coffee - Updated September 2026

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