Visited here in March on vacation. Twice…read more Delicious cut in house deli meat and house-made bread. Steamed sandwiches! Busy Family establishment tucked away in a corner of an outlet strip with everyone pitching in to work down to the kids. I wish I had a place like this back home.

Great place to get a delicious sandwich and share a pretzel! this is tucked back in the midst of…read moretourist attractions, but it's an attraction in itself! We had an Italian sandwich and giant pretzel and it was excellent! Will definitely return next visit!

We came here for dinner while visiting Dollywood. Their menu has a great variety of different…read moredishes. I ordered the Pecan Fried Chicken with a sweet potato. I added a salad. My wife ordered a salad, fried green tomatoes and grits. Everything was amazingly delicious. All served hot and fresh by a great waiter named Hakam. We will definitely come back again.

OMFG! That praline pork chop tho!…read more Just the right amount of sweet, succulence, and crunch! Cooked to perfection! You MUST get this! I got the lunch special, which came with one pork chop. I polished it off. I believe the dinner entree comes with two! Luckies! The fried green tomatoes were also awesome, and so was the shrimp and grits which was a "lighter" version with the veggies and tomato base in the grits. The lunch specials are a steal and a healthy portion size too. Available every day 11am-4pm. Complimentary freshly baked bread served warm upon request. We had high hopes for the pies and ordered the seasonal lemonade pie. It was meh. We would pass on this one. Heather was our server and she was great! We walked in around 3pm on a Saturday and were told it'd be maybe a ten minute wait but then got a text as soon as we sat down that a table was ready! There's a free parking lot in the Old Mill area and overflow parking down the street too. GET THE PORK CHOP!

Food was fresh and had great flavor wings were hot and crispy and had good flavor club sandwich was…read morealso really good and they used real cooked in house bacon which made the sandwich that much better. My wife had the hot roast beef it was really good if your in gatlinburg and want to get off the tourist trap main area check this place out. Service will be quick and easy and the are on the walls is amazing

Sub shop located just east of downtown Gatlinburg, with indoor and outdoor seating, along with…read morepicnic tables outback. Club sub was overly condomented with mayo and mustard, and made for a salty and sloppy experience.

Passed on Burger King for lunch today to try Hometown Hero's Subs next door…read more Friendly staff and great food. Tried the new Red pepper and cheese soup with a half BLT. Great lunch. I will be back again soon.

Love this place! They support first responders and veterans and have pictures and patches up on the…read morewalls. I ordered the Fire Alarm Club and a drink. SO GOOD! It's not hot really at all! It is delicious. I got half sub to eat there and half to take home. It was so good, I ate the other half before I got home! I will be back and bring a police patch for the wall!

There was not a single item of food that we received that wasn't delicious. Egg sandwich prepared…read moreperfectly the cinnamon roll was a home run and a sleeper was how good the potato salad was. As good as the food was the service was better, with two of the nicest most helpful people running the show. Awesome little spot that we will definitely be back for more of.

OMG!! Unbelievable! They're doing everything right at this little cafe. The food is absolutely…read moredelicious, the cafe is cute & clean and the staff is friendly. The peach cobbler pancakes were insane! They're so big, I could only eat one. Don't miss this place!

We were greeted immediately by the wait staff. Chips and salsa are wonderful - chips were sooo…read moregood. Our meals were great and flavor was right on for authentic Mexican food. Looks to be the locals choice!

I can always come here and get me a great club sandwich and spud. Customer service is always…read moretop-tier and I never have a problem with my food. Definitely recommend.

Brandon was great! wait staff was very friendly to my friends and I. it was 8 of us and he handled…read moreus in a timely manner! All the way from Charlotte NC THANK YOU

Five greatest Servers of all time: 1: Dylon…read more2: Dylon 3: Dylon 4: Dylon 5: Dylon In all seriousness Dylon was our server and he was freaking great. The food was awesome, I had the wing pizza and some creek water (toilet water was more expensive). We loved the atmosphere and the laughs provided by Dylon. Promote this man yesterday management.

Let me start by saying that I have filed numerous complaints at the corporate level but Jersey…read moreMike's Subs is a franchise so they pass on the complaints to the owner. Radio silence each and every time. If you can't be bothered to address the concerns of your customers then I can't be bothered to line your pockets with my money. If you look into my Shore Points History you will see that I had been a regular customer through 2022 and less frequently in 2023/24 (and now 2025). Specifically because of the consistently poor experiences at this location. I have lost track of the number of times that I have walked out of that location because of unprofessionalism, poor quality vegetables, long waits, etc..... I know JMS is convenient but give your money to an establishment that is going to appreciate you.

Fast service and delicious subs. We chose a quick carry out after a day of hiking. The store was…read morealmost empty, since it was kind of late on a Monday, but the place was immaculately clean. Our order was accurate and delicious. Workers were courteous and patient with me, a Jersey Mike's newbie.