After moving to Orange, I needed a cat sitter right away and had Christina recommended to me on…read moreNextDoor by multiple people. I am so grateful I found her! She recommended our vet to me as well, and I have been so happy with the vet she suggested! She actually gave multiple recommendations so i have back ups if needed. She's cared for my 3 cats multiple times and I can tell my kitties love her, which is the most important thing! She always sends me pics and keeps me updated while I'm away. She cared for my senior cat when she was sick and in her final week and gave me detailed updates so I knew when to cut my trip short to some home to her, cared for my new kitten, cleaned up broken glass and a lot of kitty barf, cleaned up when ants where going after the cat food, and showed my kitties lots of love! I always come home to empty trash cans, clean litter boxes and happy kitties. She even gave me a housewarming gift and gifted my kitties Christmas treats and toys! Christina is wonderful and I trust her 110% with my kitties and my home. I appreciate her so much because as much as I miss my kitties when away, I have peace of mind knowing she's there to keep them happy and safe! When my kitties broke a vase and she came in to broken glass everywhere, she let me know right away and made sure my cats were OK and had no cuts first, then did a wonderful job cleaning up (I didn't find any glass when I got home!) And she's just a nice person too - whenever I'm on the phone with her, we always end up chatting about her kitties too, so I know she's truly a "cat person" (which not all my pet sitters have been.) Cannot recommend her enough! Be sure to schedule as early as possible, she's so great the holidays and peak vacation times always book up quickly!

Christina has been a fabulous pet sitter for us the past 5 years. It's hard to trust anyone with…read moreyour babies, but she makes it so much easier. Professional and detailed, she makes sure all the necessities are in order before she needs to come, and then makes sure all your concerns are managed while she is there. Reassuring photos and messages are just icing on the cake, but the truth is in the happy healthy pets you have when you come home. We have 2 cats and 1 kitten and just came back from a 12 day trip. Cats had just been through some major health issues, and I was Sooo glad she was there daily keeping an eye on them, and knew exactly who my vet was and was even familiar with the local vet ER. She's responsible reliable and caring. Just ask our Cats!

Outstanding, Compassionate Care! I had Jennifer as our…read moregroomer. She was extra patience and caution since our furbaby has a heart condition. Her approach is completely client-centered and incredibly thoughtful. She truly prioritize my dog's comfort and well-being. On top of the wonderful care, the grooming itself is always excellent. She always double checked how short I wanted his hair and always references the notes the staff takes on his last trimming. The haircut is absolutely perfect, the nail trimming is expertly done, and my dog comes home looking clean and beautiful. The entire operation is super professional, organized, and always timely. If you want a skilled groomer who truly cares, this is the place to go!

The Spaw is our dog's go-to groomer. The staff is generally kind and will work with you on your…read morespecific needs, which we love. Most of the time, our dog's cut is incredibly cute though once in a while there is a slight miss. They will usually try to get you the look you want and make adjustments as requested. The only note is that pricing jumped near 10% at least two years in a row. With tip, it can cost nearly $150 or more for a small dog cut, which does seem pricier. Would love to see price increases calm down so we don't get priced out of affording their services. With that said, we still keep going because it's hard to find the level of service and good to great grooming technique used by the Spaw. We have not used other services here so will not comment on that. Plenty of parking and decent availability, but I would call at least a couple of weeks in advance for scheduling. Thank you for keeping our dog looking cute!

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.

Needed to board my cat for a few days due to my house needing to get exterminated they took care of…read moreher very well. She was nervous, but I knew the have her safe. I definitely come back again when I need to board her up.

I've left my 2 cats at the jungle 2x so far. Very cute and quiet atmosphere. I got a call that…read moreone of my cats was having scratching issues. It's nice to see that they are keeping an eye out for these things. Happy with our experience here so far will be using them again for our next trip.

Sarah is fantastic!! I absolutely love her. She is so accommodating and easy to work with and…read moreshe's great with my puppy.

This was my first time ever leaving my dogs with a professional dog-sitting company, and I was…read morehonestly nervous. Ever since my older dog was diagnosed with diabetes, it has been so stressful trying to find someone I can truly trust to care for her. I knew I needed someone reliable while traveling out of the country, and I'm so grateful I found this company. Maria was incredible--she sent multiple photos and updates every single day, which meant so much to me. She was thorough, attentive, and I could genuinely tell how much my pups adored her. It was such a relief to be able to fully relax on my trip knowing my dogs were being loved and cared for as if they were her own. Highly recommend!

Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

Dad will take a bullet for wags and wiggles (W&W). Me? Not so much, not that I don't love them and…read morethey don't take absolute great care of me, but because dad's already on that. Let's not have too many chefs in the kitchen). LOOK AT THIS BIRTHDAY DAYDAY PHOTOSHOOT - Waffles the corgi. Switching over to Waffdad now... In all seriousness wags and wiggles is amazing in everything they do. Waffles is not a, what say you... level 1 dog parent dog, you know the kind of "dandelion" you give food, potty, and water. She is the dog where you need take the derivative, integrate, multi variable calculus, oops you forgot to do the math proof and now she has bad poops. So, the extreme detailed and precise care W&W provides is so, so invaluable. They're really great people :)

Tried this location for training, daycare and overnight care and was not impressed. The training…read morewas ok, overnight stay had me feeling incredibly anxious with the lack of updates and feedback, and the daycare visits were the most disappointing. They have a concept, but are unable to execute it successfully. Would not recommend.