Great products but ironically VERY disorganized in getting product to customers. E.g. online order pickups. And why are all of the women at this store so rude and grumpy?! Will just order online from now on..tired of bad customer service. read more

If you are planing on visit the store, has great selección, but bad customer service. If you bring your baby under 2yrs old, an associate will approach you making them wear a mask. When the CDC clearly says the should not wear it. From the CDC page. Masks should NOT be worn by children under age 2 or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance. I explain to them that, but she insisted.. Customer service needs to be educated at this store!! read more

Julie, "one of the floor sales managers," was EXTREMELY rude. I was told to leave the store for briefly having my mask down, so that I could breathe (asthma). Because of you Julie, I will never shop at the container store again. read more

WOW!!!! This place is bright and inviting, please come and buy something. It has everything you can think of to organize or give your OCD side a smile. The prices are a little bit more but you find everything you need for organization under 1 store for your entire house. read more

The Container Store has almost everything imaginable needed to organize your home or office...the plastic containers are a higher quality than Rubbermaid or Sterilite and do cost more too. They have a good selection of colors in various products too, but most stuff is generic-average, nothing that truly stands out. It's not bad, it's worth a visit...but, go to Ikea instead. read more

If you are trying to get organized, this is the place. A bit pricy but it's a one stop shop. Love that it's next to Whole Foods!

Been here twice to buy wastebaskets. Paid with a debit card. Have no plans to return really, they don't sell the sort of things I really need. I have put forth great effort to de-crapify my life and home. Since I don't own lots of stuff that makes storage helpers needed, this store is really not a place I would need. About a month after my last visit I started to get catalogs from them in the mail, with my name and address on the label. That means they contacted my bank and got my address to add me to their junk mail list. All without my consent. This is creepy stalking behavior. When I was in the store they tried to get my email address or phone from me, I declined fearing spam. So be warned, if you are the type of person seeking to reduce or eliminate junk mail, this company will disrespect your privacy and market you any way they can. Best bet is to shop elsewhere or pay in cash if you must. Follow-up: I went to their online customer service page and described how uncomfortable their stalking behavior was, and asked to be removed from their junk mail list. She said she would take me off their list. Follow-up to my follow-up: I believe all our credit cards and debit cards contain our account address, this is probably where they got it from, they scanned, stored the info from my card's magnetic stripe and added me to their mailing list without asking first. read more

Aaahhh... nothing like the smell of plastic! I was so excited that The Container Store came to AZ! I had been to one in CA and loved all the storage options. If you need a storage or organization solution, look no further! Be prepared to spend LOTS of time here. Even my father said it was a dangerous store, that he could spend lots of time and money here. I found storage solutions for clothing, recipes, business cards, and bathroom accessories. I also bought a parking helper mat so I can aim my vehicle into the garage. My mom found a cute luggage tag for my sister in the shape of a frog. I also found a great storage system to hang over my pantry to store spices and other items so I can use my shelves for other things. Benefit: order online, have it sent to the store, pick up and there is NO shipping charge! Staff is very friendly and helpful. One guy was happy to measure a few items for me. read more

We were very pleased by the help we received when trying to figure out how to create a pantry storage shelf unit for our daughter. The clerk was so helpful with how we could do it, pricing it out with the sale that is running on Elfa systems right now, and giving us all the options. The store is amazing with all storage helps. Love it! read more

Overpriced. but.. i just need everything in this store? There return policy is fabulous if you have something already assembled - They don't care they will take it back! And everyone in the store is super helpful, and did I mention I just need everything in this store. I didn't know it.. but now that I am aware of everything I can do. I NEED it. read more

Thanks for helping me organize, Container Store! I could spend hours - AND - a lot of money here. It's a good thing it's a 20 minute drive for me, though I know there will be a new CS on 20th St/Camelback very soon! Location: Near some car dealerships and a Whole Foods in Scottsdale. Great location. I can get some organizational gear, then go get lunch at WF. Perfect combination. Parking: Plenty of parking in the lot. Store: This store has it all. I have purchased organizational gear to organize my kitchen, bath, and my desk / work space. You can enroll in their Pop Perks and receive 15% off coupons for items. The kitchen section includes multiple items that can be used to organize silver ware, under sink messes, and flour/sugar/etc., plus tons of lunch box containers to help you store your lunch. The store also has sales from time to time. The employees are friendly and helpful. The only downfall - I am sure one could find cheaper prices at Wal-mart, Target, or Amazon.com, but it's nice to see and visually everything in one store. read more

I could spend HOURS in this store. Seriously, you can find any & every container for everything in your house. If you love organizing this is the place to go. They have little trinkets and plastic containers for your bathroom, kitchen, bedrooms. You can also order stuff online like shelves and pick them up here too. i ordered to leaning book shelves that I had to assemble myself. Lots of people on the floor to help find what you need as well. It's located next to a Whole Foods and there's plenty of parking! read more

The Container Store has finally arrived in Arizona! I fell in love with this store when I lived in DC and I'm so glad that we now have one in our own backyard. The Container Store is an organizers heaven and a dis-organized persons savior!You can organize your entire house, office, closet, whatever you want...there is a container for everything! If you haven't been to a Container Store before, go and check out the new store here in AZ...you won't be disappointed!! read more

All things holy organizational goodness. Need a tape measure? Check. Need a specialty Tupperware container? Check. Need a new desk with all shorts of drawers? Check. Need a pill container shaped like a pill? Check. This place has all sorts of oddities and practical things. You could get a hanger in any color Rainbow Brite endorses. You could leave being able to convert your closet into a system of fancy. Yes, their price point is a little high but I'll take it. I don't have to shop around for most anything organizational related and beyond. I'm good. I'll be back despite the trip is like the equivalent of driving to California during rush hour here--it's all good. read more

I went to the container store to pick up a few last minute organizing things. My girlfriend was with me getting makeup organizing bins. At check out she paid for her things and I paid for mine. The cashier Kay took it upon herself to ask why we are doing two separate payments. I was taken a back and found it to be very unprofessional and rude and quite honestly none of her business. This was my first time at the container store in a while and I'm not sure I will be visiting this location again. read more

I love walking through this store. As someone with ADHD, I find that to ameliorate any issues with being scatterbrained, I must be organized to a fault. This place allows me the luxury to do so. I have walked in here 3 times (I live in Laveen) and each time, the store has something new to help me maintain my organization. It always helps in a way I didn't realize was necessary, but is completely so. read more

First time in a Container Store. Really enjoyed walking around. Great selection of items. Prices are reasonable. I was impressed with what they had to offer. Definitely will be coming here again. Customer service was friendly in checking out. A++ read more

Ahhhhhh...organizational heaven. They have pretty much everything you can think of. Although, they didn't have individual plastic banana holders I was looking for, so maybe they should add that to their inventory ;) Everyone working there is willing to help, so don't be afraid to ask. read more

Okay, I'm officially upping my score - I'm here so much they are starting to recognize me. I honestly don't think my life could be any more organized yet I keep finding ways to organize things here and there. Once you get a layout and idea of what this store offers, you'll find yourself thinking "I bet I could find a way to better organize this..." as you're cleaning house. And no, I don't have too much time on my hands. My kitchen is now plastic free, I use glassware storage and jars of all sizes to store things. I used to buy them at Sur la Table but they are actually a little less here. I will continue to make the drive from Tempe - hands down best store in the Valley for quality regarding organization and storage!! read more

Everything an organization buff could hope for in a single place. Need some inspiration to declutter your house? This is the place. I really appreciate the Container Store's approach to organization: tuck away items neatly but still have them visible for easy access. We've been avid Container Store customers for many years in California and find this Phoenix location to be just as great. The layout is logical, with a wide selection of tools to organize the kitchen, closet, and garage. Return policy = excellent. No time limit, and if you don't have the receipt they will just give you a store credit for the lowest retail price within the last 90 days. Overall very friendly staff at this location. However, the last few times we went there, the sales associates started convos with us about the items were buying. I'm all for exchanging pleasantries, but we were just there to pick up 1 or 2 items and not looking for confirmation on our purchases. read more

The Container Store is SO much better than the (other) storage store that used to be in Sonora Village off FLW & Pima! (the 'other' store has since closed). I used to go to the Container Store in MA and before that, in NJ, so I was very disappointed when I moved here and found there were none. And, so excited when they DID open one! I have waaay too much stuff, and never have enough places to put it, so I am always buying stuff to put my stuff in, and squeezing it in with what I already have. If I can't find the exact size item I need at Target or Walmart, Container Store is where I usually CAN find it. Whenever I go there, it takes me at least an hour - I simply must browse down each and every aisle, and always find interesting solutions. They have great traveler's accessories, too, btw. It IS somewhat pricey compared to Target & Walmart, but as I said, the selection and quality is better, and I have always found the staff to be very helpful (sometimes TOO helpful, they can get annoying asking over and over if I need help). You can also pre-order online and pick up at the store, if you want to get out quickly and avoid the temptation of browsing....! read more

Read the other 4 & 5 star reviews. It's all true. They have everything, plus. They are happy & helpful. They have a great return policy...Yes, they are pricey. Ya get what ya pay for. Are the other location like this? I hope so. read more

The customer service here at this location is so bad. Maybe it's because I'm....dare I say it...not Caucasian? Every time I come in, people at the cashier will look, but no welcome, no greeting. Just today there was a gentleman at the cashier - not one word when we walked in, and he just finished up with someone! Also today we were in the garbage can section, and we waited about 5 to 10 minutes, still no one came over to assist us. We even wanted to purchase! There was a brunette female worker, who passed by us TWICE and didn't even ask us if we needed help! Out of frustration, we began to leave the store. And wouldn't you know it, as we were Leaving the guy at the cashier finally did say," have a nice day!" Lol Too late buddy. Container Store lost out on purchase - $179 + tax on a 14.5 Gallon Simple Human Garbage Can! I've been here one other time...walked the store for a COUPLE hours (getting items for our new place), not ONE salesperson asked if I needed help. Even with a cart full of stuff, not one sales staff said hello to me or asked if I needed help. I said something to the Cashier who apologized, but obviously they still need work on Customer Service...A Lot of work!! read more

This store is an organizer's heaven! I have visited the Container Store here and there over the years and every time I visit, I find myself immersed in a world that's begging me to be more organized in life. The Container Store has it all and I mean everything. The store is organized based on area of the house, so there is an area for kitchens, offices, bedrooms, closets, etc. They have items I didn't even know existed and I don't know how I lived without! It's easy to do some serious monetary damage at the Container Store, but luckily they keep the prices pretty reasonable and offer some great sales. I don't know what else to say about my favorite organizational store. If you like to organize, need to get organized, or simply want to do some retail damage, just peek into the Container Store! read more

I love this place. It caters to my OCD. I like to have things in places where I can find them. My hubby is always amazed, whatever he is looking for in our home, if he asks me, I know exactly where it is. I am now organizing the twins bedroom, they have tons of stuff that need to be contained. read more

Love, Love, Love this store. I could spend every last dime I have in here organizing everything in my house. This store has stuff I would have never even thought of! It is such a fun store for people who love containers, organizing, or just unique items. I have completly reorganized my linen closet with stuff bought from here and it is fantastic. They are very friendly and helpful as well. Prices are ok, a little high but the stuff is really good quality. read more

If you have never been here, do not assume you will be able to just go in for a quick browse. Assume a good hour will get you through the major attractions, especially if you have a "Type-A" personality. It's AWESOME. They have at least a million things you never knew you needed. Grab a big cart, and talk to the staff. They are all smiley, super-friendly! It seemed like at least half a dozen staff members said something to me in the hour I was there. I highly recommend this place to everyone! read more

Great unique items that can make any person hoping to be more organized very happy! Prices are sometimes high but they have good sales and the quality is worth it. read more

Exceptional store! I have been to a good number of container stores throughout the U.S. This is the most elaborately stocked store, good location, good parking with happy and helpful staff. You will not walk out empty handed. There is something for everyone. For the person who has everything and needs nothing, you will find something here. I could spend hours here. read more

I don't think Disney is the happiest place on Earth. I think the Container store is. Friendly people, good service, bright and obviously clean store... It's worth going just for fun and looking around. Pricey yes, but they have every sort of storage bin or shelf you could want to organize literally any room in your home. You will find things you had no idea you needed until you saw them. I had great customer service here, and I highly suggest signing up for their reward program, I randomly got 15% off my purchase last night (you get some kind of reward every month). read more

I had ordered a water pitcher online as the Phoenix location was sold out (already purchased one and wanted 2nd one). I was shopping at Town and Country and thought I would do some more shopping at Container Store. The pitcher was back in stock so I asked a young salesgirl how I could pick up as my on;in order was not in yet? The salesgirl was truthful that she was new, so I went and stood on a very long line at registers. When it was my turn the cashier told me I needed to be assisted by a manager and go to the side of the registers, Turned out the "manager" was ringing on the other register and kept on taking customers even though I was next! I was told I could cancel the item and buy in-store, I was so frustrated waiting at least. 20 minutes to be assisted that I left without anything. I will pick up online order when notified but don't think I will shop at this location, MANAGER was totally could care less attitude! read more

A great store for everything from kitchen to office. I always enjoy checking out their clearance wall too. But the best thing? Those little multi-colored acrylic boxes in sizes from teeny tiny to large! I use those for everything. The worst thing? A persistent employee who wouldn't take no for an answer when we said we didn't want to give out our email address. Happened twice too. Some of us are just like that & don't want all that email! Still love the store & shop there often. read more

This is a fun place to get great ideas and find amazing things to simplify your life. They have a clearance section in the back right of the store so always check that out first! I think it's a bit overpriced. read more

I'd just written a 5 star review based on previous experiences, but bought a stainless steel trash can tonight only to discover some big scratches and dings on it when I got home :( Not sure it's worth returning, especially living on the 3rd floor, but bummer for a small investment I'd been looking forward to for my new home. read more

My life would be complete if The Container Store would open in Calgary. It is an organizer's dream! Everything you can think of - from large storage bins, kitchen containers, office storage, gift wrap, travel accessories, and more. They have plenty of closet organization tools, including their own in-store brand. If only it would all fit in my suitcase to bring home with me! read more

Huge selection of storage options. Prices are a little high but the product should last a long time. I bought some shoe racks which helped my organize my closet quite a bit. read more

Love this place! Super fun you never know what you will find until you find it! So here's the deal I just adore to browse in there and get ideas-seriously how can you go wrong? I found a ridiculous item which I'm not sure that I want to share online-oh well lets do it. So you know when you buy hot dogs and the package doesn't seal back up? So of course the container store would have something as silly as a hot dog container to hold the rest of your package. Plus they had great large jars, and shoe boxes, and lots and lots of containers. I think if I could get away with it I would build a room of containers! I love to have things organized and the container store if fun to look at. Check it out! read more

Caveat Emptor here. Lot of similar or maybe identical products to stuff at discount places (Target, Home Depot, etc.) but this place charges big bucks for some rather simple stuff. Even if not found elsewhere, it seems like the items here are really quite expensive. Also there's this foul, industrial smell in the place that you can't miss right when you walk in. Staff was polite, and parking is generous. read more

Love coming here. All your organizational needs in one place! I think their stuff is a little pricier than if you find similar items at Target, Lowe's or other stores that sell what CS sells. However, you won't see the variety. read more

As an organized freak, this store is the bestest with the mostest! To organize anything, they have got it. Just walking thru gives me ideas to neatin up my life!! read more