Terrible customer & neighbor relations! Their agents, staff & contracted staging company are rudely inconsiderate of the neighbors.

This a glowing review of Aaron Chesky. I really struggled with the apartment process in NYC for my college aged daughter. For two months I joined groups, message boards, I searched Craigs List, etc. I knew I was seeing scam after scam, and what seemed legitimate was either too expensive for a college student or it was gone before I had a chance to grab it. I stumbled upon a listing shown by Aaron Chesky and although that apartment was also already spoken for, Aaron found the perfect apartment for us and streamlined the process. It is comical to me that in searching his name before signing, I confirmed that he was legitimate and that the apartment was not a scam from a poor review of his services on this site. When I see bad reviews I try to remember that people in the service industry deal with some very difficult people, and difficult people are almost always the ones most likely to take the time to let everyone else know how poorly they were mistreated. I am so confident in the location and the apartment we have secure. Aaron was responsive, available, and talked me through the whole process. We were able to do everything remotely. So whether you are like me, remotely looking for housing for a student or for a theatre position, or whatever your needs, I would trust Aaron to steer you towards your property and get you through the process! read more

Highly recommend Tani Capland as an agent! Super helpful and really appreciate his help, support and efficiency in locking in an apartment. Thanks Tani read more

My experience with the agency was horrible. The seller's agent (who works here) literally told me the only reason why I would need my own agent is if I want to submit an offer below the list price. Zero stars! read more

I highly recommend working with Simi Kadree as an agent. She was professional, honest, friendly, communicated consistently, and was always available to answer questions; basically everything you'd want in an agent, especially when dealing with real estate in NYC. She was helpful in our search for an apartment rental and made the process much easier. I really appreciate everything, Simi. Thank you!! read more

Greed personified and completely neglectful in building management. On weekends the Tennant's are completely on their own and if your having an issue Managelent completely ignores callls, texts and emails. By Mon the trash rooms look like the inside of a garbage truck. We've also had a string of packages being stolen which management has been fully aware of. We have double security doors yet staff habitually leaves the interior door propped open. I pay $4,200 for a 775 sq foot studio that is currently advertised for $3,900. They personify how big developers bilk renters for everything they can read more

DO NOT GO TO THESE FOOLS AKA AARON CHESKY Aaron Chesky this is for you you sly bastard. From the jump he didn't show up to viewings in a mask, super sarcastic and would take little jabs at you thinking he was slick. Very unpleasant. My roommate and I looked at a 3bd with the clear intention of bringing in a 3rd roommate. The listing was posted as $2100 a month, we were offered a discount to $1950 a month until we found a roommate. That sounded nice until we were told the rent would shoot up if we found a third person, AFTER all our application materials had been submitted, that we had been gathering for about a week. Aaron and the landlord he was working with would not tell us how much it would shoot up to no matter what. He said he couldn't tell??? How can you not tell? If anything it should've just went back to $2100 as originally listed! I mean it's a three bedroom after all. Would it have shot up if we had came with three people ready to sign a lease from the get go? When we told him we were only gonna be able to do $2100, as listed, they pulled the offer. They just saw an extra person they could get money from and tried to pull some slick shit. Don't go with these guys they're a bunch of assholes who don't even play this real estate game intelligently. Like if you're going to try to do something that stupid at least don't do it so plain as day. He could've told us about the price jump before we went through all that shit. Aaron, do better man. read more

If I could give six stars then I would! Allie Jones with the Corcoran Group helped me find my most recent rental and she was such a pleasure to work with. She is very responsive and answered all of my questions any time of day! Allie will do her best to find you a rental that fits your needs and guide you along every step of the way. I highly recommend working with Allie if you are looking for your next home. read more

My experience with Wassim Fakhereddine was incredibly frustrating and unprofessional. He was barely responsive and as far from transparent as you can possibly imagine. He strung me along for a week about an apartment showing only to cancel (only after I emailed the day of the showing) saying "the super canceled on us". I saw a couple of hours later that the apartment had been rented that day. I recommend avoiding this agent at all cost as he clearly has no respect for others and their time. read more

Hello all, I met with a person named Wil Nelson who first off was unresponsive as he asked me to text him in regards to my budget( I have section 8). When I did that he still didn't reply. I had to keep calling him to ask when I could come see the place. Finally he told me( not asked) if I could come in and see the apartment in Brownsville Brooklyn on 3/8/23. When I got to the place I had my daughter with me and he looked like he didn't want to even help me up the stairs with the stroller. I got to the apartment and he was very short with me even though I was trying to make small talk with him. He seemed annoyed like he didn't want to be bothered. After I viewed the place I asked him how soon were they looking to rent the apt, he stated ASAP but there were 6 other applicants and that afterwards he would email me an application. He never emailed me the application. A total waste of my time, and very unpleasant.I thought with him being from the neighborhood that he'd be in a position to help but I guess I was wrong.My advice is to be pleasant with people, you never know when you might need that person one day. read more

The Corcoran Group - Park Slope - Real Estate Services Near Me - Brooklyn, New York

See all

our experience with Linda Leon was a waste of time basically . we provided all info she asked for and made us wait for 3 weeks to tell us at the end that the landlord has chosen another application although we have a very good credit score and more than enough income to rent the apartment . My be she just didn't like our background and she was waiting for other people and kept us waiting as a last resort . so avoid this real estate agent and this company and save your time read more

The Corcoran Group - Park Slope - Real Estate Services Near Me - Brooklyn, New York

If you read nothing but a sentence read the this: Are you looking for an agent that no bullshit? Gets the job done, and is straightforward? CHEZI ZARUR is your man!! After he helped me find my apartment in the city last year I wanted to move back to Brooklyn and I contacted him. I knew him as the encyclopedia of manhattan because he literally knows every luxury rental at the back of his hand but I've realized he has such a large amount of patience to deal with me(I'm not easy) and intelligence in the Brooklyn housing market. He's not like half the agents who try to sell you like there selling a new car and never follow up. He's so down to earth and helped me every step of the way. He texted me back so quickly and was so efficient. I will be in contact with him again shortly as he has a new construction rental 6 unit TOWNHOUSE that his developer is finishing(not on the market yet) but who wouldn't want to be the first person to live in an NEWLY CONSTRUCTED apartment with a washer and dryer?! Super exited to view it when it's finished. In conclusion CALL CHEZI ZARUR. You will thank me later when you realize what I'm talking about.. read more

I have worked with Carol Singh Alvarado several times -- once to buy a home and a second time to sell and find a rental. All three times, she was a dream to work with. She is honest, down to earth, efficient, and thoughtful. I think her biggest asset is the fact that she really gets to know you as a client and truly works with your needs. The process felt very personal and honest. As a result, we drew people in who were also looking to do business the same way. All three processes were so smooth and positive. Yes, Corcoran is a business and some of their contract guidelines, etc are standard to Corcoran and the business model in Brooklyn, but they also attract serious buyers and have access to a huge part of the market. If you're going to work with them, I couldn't recommend Carol more highly! read more

My fiancé and I had been working with our broker, Tay Kim (of Citi Habitats/Corcoran - sister companies) to locate a beautifully renovated pre-war, garden-level apartment with a backyard and washer/dryer in Park Slope - a tall order with our budget and how intensely competitive the Park Slope rental market is. Both my fiancé and I are freelancers AND in artistic fields, further complicating our rental chances. Although we earn a good living doing what we do, we know most landlords prefer tenants of the reliably corporate variety. We finally found the apartment of our dreams, and Carol Alvarado Singh of Corcoran was the listing agent. My broker and I met her at the open house, and I was immediately struck by how warm, genuine, friendly, and professional she was. She was knowledgable about both the apartment and the landlord, and allowed me sufficient time to properly view and photograph the place despite the crazy amount of open house appointments she had that day. My fiancé and I did not have high hopes of scoring the place when we applied, especially after being told that there were 6 competing applications. However, we were fortunate. Carol is a very talented broker who not only looks at the numbers - she truly understands the landlord's needs and seeks to match them with the most ideal tenant. Carol believed in us, found us to be an ideal match for the landlord-occupied building in question, and together with Tay Kim - for whom I left a separate review on the Citi Habitats (Park Ave) Yelp page - helped broker a deal between us and the landlord to secure the apartment. We could not have done it without Carol and Tay's help, and we are intensely grateful to both agents. As this particular review is for Carol, I just wanted to say that if you are looking for an agent who cares about your needs, seeks to create the most ideal landlord/apartment and tenant matches, and treats you fairly and with professionalism, warmth, and integrity, look no further. She works hard for both landlords and tenants, and I had an excellent experience with her. read more

I recently rented an apartment in NY through Corcoran and my experience was great. Moving from out of state, I needed a person that I could trust to be honest and communicative. I began the search on my own, and found that it was almost impossible to secure an apartment without an agent. After inquiring about a property, I was put into contact with agent Christian Jimenez at Corcoran. Although the property was unavailable, he sent me more available properties. I sent him a list of over 20 properties that I was interested in, many of which were not listed on Corcoran's website, and he reached out to every single one of them. He attended open houses for me, sent me videos, and got me multiple applications. He responded to texts, emails, and phone calls almost immediately. While I ended up signing a lease at an apartment that I had reached out to prior to working with Christian, I felt the need to praise him for the work that he did. I spoke with at least 50 other agents throughout NY, and none of them were even comparable Christian or the level of service and hospitality that he provided me with. I highly recommend working with him. read more

STAY AWAY horrible brokers. These are the real estate people that you hear about that only care about the money. I was looking for an apt and contacted Lisa Sulfaro looking for an apt. I provided her with my prefs and price point. She would reply back with one word answers or posts of apts that were way to expensive. When I replied by saying that is too expensive, she asked what were my prefs...I scrolled down the email and they were the first thing i put. I'm like "are you even reading my emails?" and I told her I cannot work with someone who doesn't even take the time to read their clients emails. Don't rent from these people, they don't care about what you want, just how much you have...Btw I'd give them a zero star if i could read more

If there was a way to give less stars I would. We had an awful experience with Lakeisha M. Edwards. She could not have been more unprofessional. From her condescending remarks to coming to the lease signing without a pen to bad mouthing us to our potential landlords, she obstructed us from renting this lovely place from some very lovely landlords. She refused to even meet us at scheduled times, citing her busy schedule. She has two rental listings... Not sure how her schedule is busier than two full-time employed clients. She was the worse. If you see her listing, run the other way. Any landlord that uses her should expect to get less for their home or apartment by doing so. I wish there was more I could do to report her to her current broker or to the real estate board. She should not have a license. read more

I was forwarded to Carol Singh Alvarado by a colleague once I began my search for a 1 bedroom apartment with specific neighborhoods in mind and Carol was wonderful! She was just incredibly thoughtful, patient and understanding of my needs and wants. Her communication was great in gathering potential listings and following up on any questions and concerns I had about them. When it came time to the viewings, Carol scheduled each appointment (we saw 5 apartments in an afternoon) and she was very objective about each and every one which was refreshing because I felt she had my best interests in mind. Once I decided on my choice, Carol was prompt with helping me put together my application for the landlord and I got an answer within 12 hours. Overall, I had a fantastic experience with Carol and I highly recommend working with her in finding your next home! read more

When we looked at our apartment, the porch was unfinished. The agent assured us it would be finished the week after we moved in (at the latest). We've lived here three months, there's no sign of the porch being finished and it getting done "the week after we moved in" was clearly never a realistic prediction. Looking back, I certainly feel silly for believing him. The agent, Quinn, either lied to us or was misinformed. Either way, one star. We wouldn't have moved here knowing it would take this long. We were also told by another Corcoran agent that the apartment had central A/C. It doesn't. Just an old box on the wall that's not connected to anything. Adding all that up along with the insane amount of money I spent on their serves makes me want to bang my head against a wall. read more

Agent had me get in a fake bidding war just to get more of a commission I don't recommend them ever!!!!!

Yikes, if only I had looked at Yelp before attempting to purchase a house through Cocoran. The buyer's market is rough, and we decided to have the seller's agent handle the transaction from our side as well to make our offer more competitive. I think in general, this works out fine for both parties, but with Tim Stanard at Cocoran, it was a complete nightmare. We basically had put in a verbal bid and had it accepted. We were drawing up paperwork and working with an inspector when all of a sudden, Tim becomes unavailable. After many many phone calls, it turns out that the buyer decided to go with a higher offer. No explanations, no up dates, no chance to counter offer since ours was (I thought) the only deal under consideration. I understand that Tim had to represent the seller's best interests, but I think there are a lot of ways he could have gone about doing that without leading us to believe that the house was actually available to us. The lack of communication and behind the back dealings were totally unethical. Definitely an AVOID on Tim Stanard and Cocoran. read more

Worked with an agent from this office and her work habits left a ton to be desired. She would take forever to get back to me and had little to no answers to even the simplest of questions. She did end up showing me 2 coops and neither came even close to what I described I was after. Neither coop was her listing and she was muttering through the basics, reading info about them off the sheets that we found in both apartments (with other agents' names on them). I can't even recall her name as I then switched to another agent from a different local agency. I did originally expect a lot more from a brand like Corcoran. This morning I looked up that office to try to recall the agent's name and she seems to have since departed for an even bigger brand. Oh well. Maybe the size of brand does matter, I don't know. Maybe there she finds more inspiration and motivation to do her job. It was just a very frustrating few days and I remember them well enough to have wanted to share this. read more

The broker was fine but the apartment we got through them was a disaster from start to finish. When we first moved in, the apartment was filthy (bathtub was literally brown with grime, there was rotten fish in the unplugged freezer which - once opened - filled the entire apartment with a disgusting odor, and the appliances looked like they hadn't been cleaned in approximately a year). That is not what I call move-in condition for a multi-thousand dollar a month apartment - or any apartment for that matter. The apartment itself was built so terribly that the condo owners, we found out, were actually suing the management company. There was no insulation in the walls. Period. The first year we lived there, our neighbor's apartment flooded from a burst pipe causing them to move. They tried to "fix" our piping but managed to just put a large hole in the drywall that let cold air in all winter long. Oh, and this was a place where we paid for our heat and electricity. Though I had asked for past statements from the previous renter our broker was "unable to provide them." Then, a few months ago, our apartment floods. We had to move immediately and thankfully had renters insurance to pay for a hotel. There were thousands of dollars in damage to the apartment which was essentially totaled. They took out huge portions of the ceiling spreading drywall dust everywhere (which I had the pleasure of breathing when I packed up our undamaged items and put them in a storage unit. I lost my voice entirely after 10 hours of this.). Despite the fact that the landlord clearly has to redo the entire apartment (considering the extent of damage to floors and walls) we were charged $1170 from our deposit because of some "kitchen handles" and "portrait holes" in the wall. As a real estate company working with landlords, they should be held to higher standards or have their brand suffer. I will never trust Corcoran again. read more

I have lived in NYC for 10 years and moved quite a bit in this time. Therefore, I have had to deal with a lot of agents, and to be perfectly honest 95% of them have lived up to the stereotypical characteristics we hear about real estate agents (hint: not very good characteristics). However; Carol Singh is the first person to shatter the stereotype. I worked with Carol to rent my apartment out. She was amazing. She found a very suitable renter in 3 days. Further my building is a coop and needed to interview the renter and Carol was very organized and diligent in ensuring that the board interview was conducted and approval was received well within the time required. Carol then continued to provide support and perfect service as an agent when, unfortunately, I had to back out of a lease already signed with the renter. She was very patient and understanding and did everything she could to get me out of the lease. And she was successful in doing so, which relieved me of an incredible amount of stress. And throughout this process, she was always there, working to make sure that everything worked out smoothly and with the least amount of stress to me, even though this unfortunate situation caused her to lose out on her commission. I know other agents who, in such a situation, would be downright angry and highly unprofessional. This was not the case with Carol. Throughout the time I worked with Carol, she has been very professional, diligent, organized and resourceful. I will definitely be using her for all my real estate needs going forward. I highly recommend anyone looking for a trustworthy and efficient agent work with Carol Singh. Oh, also, it doesn't hurt that she is super friendly and an absolute sweetheart :) read more

I had one negative experience renting from them in 2008, when the renter backed out of the lease after I signed it. Idiotically, I decided to purchase a house with them this winter and was unsurprised, though still disappointed, to have an unpleasant experience. I worked with Andrea Yarrington, who was difficult, dishonest and clearly on the side of the seller, not to mention a little crazy. She preyed on my inexperience and barraged me with inappropriate, inaccurate, manipulative e-mails and phone calls during a long and costly legal battle, which was only exacerbated by her meddling. At a certain point, when I had wisened up to her brand of annoying and disingenuous business tactics, it actually became sort of comedic - like, do you really think I'm this stupid, that I'm going to continue falling for your ploys? That being said, she's just trying to get hers so I can't give Corcoran one star, especially when it seems like succeeding the real estate business requires being shady and machiavellian. Even so, I would recommend being wary of anyone who works there if you're buying and bringing your own broker instead. read more

I'm giving 5 stars to the brokers who were professional, showed up on time, dressed nicely, and were knowledgeable about the apartments that were listed. I'm taking back 4 of those stars as my non-negotiable fee for writing this review of the company. read more

Carol Singh Alvarado is an amazing amazing realtor. My wife and I were looking for the perfect apartment because we were pregnant with our first child, and so of course we had a very specific set of criteria. Carol was so patient with us, driving us around for visits and conferring with us after we had the chance to discuss each potential place. She really listened to us and took our needs and desires very seriously. It was clear that she wanted us to find the right home and that she finds joy in uniting her clients with the space that will bring them the most happiness. The process took months, mostly because we were so picky. And Carol never made us feel like we were a drag or indecisive. She did, however, share candid opinions and helped to usher us toward and away from places (before and after showings) based on her own experience and vibes on the situation, as it related to our needs. I really can't speak highly enough of her caring and friendly service - and she was highly professional from the first time we spoke on the phone throughout the lease signing at our fabulous new residence. It is so difficult to find a good realtor that you know has your best interests at heart. No need to look any further!!! Call Carol! read more

I had a great experience working with Kristin to find my apartment in Park Slope. I get kind of crazy when I'm searching for an apartment and Kristin was always responsive to my emails and texts when I needed her. As I saw all 300 apartments that I wanted to see (only a slight exaggeration), I noticed that she was always on time for appointments and was completely professional when dealing with me and listing brokers. When I found the one, she helped me successfully negotiate the terms of the lease and even put together my documents into an organized, readable document to submit to the landlord. If I hit a snag, she was on it immediately. After I signed, she followed up to make sure everything was ok with the apartment. I've never had such a good experience with a broker before. Kristin listened to me and made sure I felt valued and respected. She was honest about everything and very knowledgeable. I highly recommend her if you're done trying to tackle NYC's real estate market on your own. read more

My realtor was Aaron Chesky, and I had a horrible experience working with him. I had so many issues with my apartment (managed by Solar Management, a nightmare of a company), and got zero help from Aaron. He told me he would be there to listen to my complaints and relay them all over to Solar (they never answered me calls or emails)... but he never helped. The apartment he rented to me was right above the boiler room in the building, and that was never mentioned to me. It got insanely hot in there when they turned the heat on, like pushing 90 degrees kind of hot. Found out that my neighbor had the same experience working with Aaron. Don't rent from this person, they'll only disappoint you. read more

I worked with Robert Herskovitz and my view of things may be a little different since in my case, the broker fee was paid by the management company. I found him very easy to work with and everything went smoothly. He was professional, knowledgeable, and kept me informed every step of the way. Before I knew it, I found myself in a lovely little apartment, happy as can be. read more

Extremely unprofessional. When working with the likes of Jonathan Tager, be mindful that they might be using you as a bait to get a better offer. Our offer was accepted and as we were working on the contract having paid for the house inspection, we were informed that the seller accepted a higher offer and now if we still wanted the house we had to offer more! The whole operation was a scam where Jonathan told us we will close with a full CO yet a week into the contract deliberations the seller's attorney added a rider into the contract saying they want to close with a temporary CO! I would not be surprised if it were a deliberate act to slow down the process and shop around. Working with Jonathan and the seller Yael Schultz was a less than one star experience. Dishonest and unprofessional individuals! read more

I worked with Jason B and he was absolutely the most arrogant agent I've ever worked with. He was constantly degrading my roommate and I when we tried negotiating the price of the unit we wanted to close on. Using language like "unfortunately for you..." and many other unfriendly words, it was not a pleasant experience. On top of that, he was an extremely poor communicator. I had to call him every day for an update which ended up being non-updates. The apartment is still listed on the market at a price point he told us wasn't possible. I can't speak on behalf of all the agents at compass however my experience with Jason has Deterred me from working with this agency ever again. Somebody like this individual should not be in the industry of sales. read more

I worked with Karen Mulqueen over many months to find the perfect condo in the Park Slope area. She sent me a plethora of listings every week and was extremely helpful and knowledgeable during the open houses. She would ask the open house host important questions about the unit and was patient with me during each visit. Since I had very specific requests in terms of living space, block, views, closet space, etc., we attended about fifteen open houses. My ideal condo appeared on the market in October and I just closed on it. During this complicated purchasing process, Karen was attentive with me and responded to every question I had. Since it was my first purchase, I had many! She is an excellent communicator and responded to every email, text message and phone call. Karen also represented me well during bidding. She is top notch! I highly recommend Karen Mulqueen for your rental/purchasing needs. Pros: Knowledgable Patient Responsive Kind Native Brooklynite Cons: N/A read more

Carol Singh was amazing. She was, in my wife's words "a Mira-carol" in that she worked miracles with us and our buyer. We went through hell and back with our contingency sale and it was super stressful but she remained positive, hilarious and confident throughout the entire thing! Carol was with us every step of the way and she offered us great insights to both of our situations even though she wasn't involved in our purchase. She is very genuine and just a real human being and always had our best interests at heart. We would use her again in the future and we highly recommend that you use her as well! We are Team-Carol all the way read more

I had a truly amazing experience with Flora & Wassim moving into my new apartment in Park Slope. They were extremely professional, communicative and warm throughout the process. They were great advocates on my behalf when having my applications approved by the landlord. I would through them a hundred times over! read more

I have been lucky enough to have Carol Singh rent out my apartment, twice. She has been phenomenal. What I most value is how carefully and thoughtfully Carol screens tenants and their applications. She is truly invested in making the best match. I'm not sure what could be more important when you're renting out an apartment in your private home. Additionally, she ticks all the boxes in terms of professionalism, efficiency and convenience. read more

Warning - be careful when considering to work with Corcoran and sign any contract with them. They have been inflexible and incredibly greedy. We feel robbed. Our short story: we were looking to sell our place with 2 of their top brokers and hastily signed a contract. Before any work was done by the brokers (before we even came close to putting our property on the market or publicizing) we decided to sell it to our neighbor and friend. Since no work had been done on our property by the brokers except for maybe a 30 minute consultation, we asked Corcoran to reduce their fees by half. We thought this was more than reasonable considering they had done almost no work on the property (no open house, no publicity, nothing!). They refused to alter the contract, insisting that they will take 5% of our sale price, despite the fact that we are doing an inside sale with our neighbor. Again, they did not find this buyer and did NO work in terms of bringing our place to market. We spoke with the manager, Michael Sorrentino, and he yelled AT US for even asking about this. He insisted that because we signed the contract, not because of any actual work that was done by the group, he is entitled to the 5% sale price. He refused to negotiate and became extremely hostile and unpleasant. Other brokers in the area have told us that they would absolutely negotiate in this circumstance. Obviously Corcoran feels they are too good, and too greedy, to do so. It is painful to us that this company and its branch manager care about only one thing: to make the most money for themselves. They do not care about their clients or what is fair. This is our experience with them, and we hope that no one else makes the same (incredibly expensive and heartbreaking) mistake. read more

Annette Glass was our agent and all she could do was talk and waste our time. She did not comprehend what we were looking for and she seemed to be in her own world. I am very busy and if I give you specific instructions on what my needs are you had better be listening and focusing. She wasted a lot of my time. I try to stay positive with my reviews and usually give people the benefit of the doubt but this young girl needs to find a new profession. I now do not trust the group she works for. She was either not trained or the managment does not care. Find another agency I did. read more

As my friend has informed me, I am the worst sort of yelper. I read reviews before doing anything, but typically don't write them. Even when I want to give them, I find that enough time has passed that it is pointless to do so. That being said - even though I don't usually give them and even though Carol worked with me some 8-9 months ago, I feel so strongly about Carol Singh Alvarado that I could not rest until I've righted this wrong. I was sitting in my house one morning and thought MAYBE it was time to scale down (empty nest and all). MAYBE I could sell the house and buy an apartment. Hmmm....would I like apartment living after being in a house for so long? MAYBE I could rent out my house and rent something else before making a final decision. MAYBE this was ridiculous and I should stay. Of course I could not do this on my own, so I went searching for answers and someone to help me navigate. Thanks to you yelpers, I found Carol Singh Alvarado on Corcoran. When I reached out to Carol, I (think) I was pretty clear in my indecisiveness so did not expect much as why would someone spend time and energy in what could end up not being a money making move? Carol called me within hours and met me at the house within a day to answer any and all questions I had. She was professional, thoughtful, provided great insight and did not seem agitated with the fact that I had not made a decision. She did not try to push me even for 5 minutes to sell the house right away (which, as we all know, would provide the most commission to any realtor). Fast forward a month, my dad got sick and passed away. It was a bad time and I was possessed with an urgency to leave the house and leave NOW. Called Carol and basically handed her the keys and walked away. She took care of everything. I was remarkably uninvolved in this entire process and she worked through it. If I randomly had a question or comment, she would respond immediately. If I wanted to be involved in every detail and meet every person who walked through the door, I'm sure she would have accommodated that as well. She has a profound presence that just made me calm and secure in a time I was steeped in chaos. I also know that I was extremely lucky that it was Carol who was in charge of what was clearly an impulsive and irrational decision. She didn't take advantage of my clear distraction and lack of involvement. She is professional, ethical and worked extremely hard to get the best person for my needs - not the first person who financially qualified. It's months later and I can say the tenant she found is perfect. I know that when I make the next decision to sell my house and find a new home (still debating whether I like high rise living), Carol will be my first and only phone call. read more

If closings go smoothly, you do not need a great agent. My closing, and most closings are a nightmare. From setting a date to resolving issues, you need a great team. I cannot praise Karen Mulqueen enough If I e mailed her with a problem, or called, she responded in seconds. She called me back immediately. She not only pointed out problems, but gave me solutions. From mortgages to carpenters, she has people! I am a widow and this was my first journey in buying a condo on my own, from day 1 I never felt I was alone, but had a true professional by my side. . read more