I personally had a great experience at this location! I had been to the Galleria location the…read moreweekend before and was not happy with the service. The girls were very pushy, rude, and just plain not very good at selling the products that I have been buying for almost a decade! Kendra helped me on one the biggest shopping days of the year, Black Friday! She was very professional and had just exceptional customer service! They had so many customers in there, Kendra could have easily been just as pushy and rush my decisions, but she was patient and very helpful! If you happen to drop in ask for Kendra!

The ladies who work here are rude and not helpful at all…read more I've had to come back on several occasions because the makeup i purchased did not match my skin tone. Also, on TWO occasions they rang me up for products i didn't ask for. For instance, i purchased an eyeliner and they rang me up for two. Accident? Possibly. On two different trips though? Sounds like someone is trying to take home some free products if the customer didnt catch it.

It's time to Face the truth, that the Face Shop might be the best Korean beauty salon in HTX…read more If you want some awesome Korean beauty products in the north part of Houston, this is a great place to stop. Very friendly and lots of good high-end stuff without paying high-end prices, although it's not cheap in here. There's no way a little specialty place like this that's making Barbie so happy would ever get anything less than five stars.

Please save your money and go somewhere else or just buy these products online. The lady that runs…read morethis store is very pushy and rude. She will sell you the skin care products 2x what it is worth. Pls stay away.

I came here for hair dye. I wanted to go burgundy and needed help figuring out what colors to blend…read moreand the staff was so helpful even helping me find that & color safe shampoo and tools for dying the hair. The woman at the register recommended mixing red, brown and purple (I used a bit too much red so that's why my color is more red) The color choices are extensive from semi-permanent color to all kinds of toner/permanent dye.

Annette and Liz are the best at helping you on what you need! Fixed my hair problems before my…read morebirthday they have amazing service and are honestly the sweetest and honest with their feed back!

The customer service is as awful as the other reviewers have said. I've ordered a few times from…read morethis store over the past year without issue. Recently I ordered 1 bottle each of two scents. They shipped right out, no problem. Like 1 of the scents so much I got right back on and ordered two more bottles of that scent. Not back, ordered; --- in stock. I've ordered many times before and I know how updates on the order work. Nothing moved for a week. So, I reached out to customer service asking if they could check on the order. I received a response back stating that I should patiently wait for "multiple bottles" to ship (which is usually how I order, btw). Okay, waited till the next week - nothing. So I reached back out asking if they could again please check the order/status and see if something was "stuck". 10 minutes later I get an email saying my order was cancelled. No email back, nothing. I can see the scent is still "in stock" so this is just that delightful customer service they are known for being pissy. It's really gross.

Terrible customer service. I been calling multiple times, not a single person answered. Just got…read moresent straight to voice mail. I been shooting them emails, not a single response. Worst customer service I've seen in my life, still waiting on my order.

Today we went to the fine jewelry section of the store. Melony was very outgoing, helpful, and…read morekind. Vicki was patient, kind, and so nice. We had an issue with the Penney's card and Vicki helped troubleshoot with us. There was also a Puerto Rican sales rep and she was really nice as well. Spoke both Spanish and English and really good interpersonal skills. They had a great sale going on and both myself and a family member bought beautiful jewelry. One of the representatives was not as nice. She told me a gold bracelet was expensive and kept trying to push me to the gold plated jewelry. I didn't like that. I felt dismissed and profiled. She was blond with an accent.

Every single one of these employees are nice and helpful. The store is very clean and has a nice…read moreselection. They always have clearance which I love and I always buy way too much lol. Nice selection of shoes and again clearance which I did find some nice items. Disney toy and clothing department makes me feel like a kid again found a Spider-Man jacket on sale my son wanted it I think I'm gonna go back and get it.

I find this location to be much friendlier than the location on beltway 8 and west rd. The pharmacy…read moretechs and pharmacist are extremely helpful and assists me with all my concerns. They give great customer care and satisfaction, in which leaves me to leave with confidence that I am in good care. I wish all Walgreens pharmacies were like this!

This review is for photo shop only - I ordered prints online via Snapfish, to be developed and…read morepicked up here. They weren't ready when they were supposed to be - in fact, they didn't start the processing until I arrived and asked for them. Photo processing was lousy - these were reprints of photos I've had developed elsewhere (also using Snapfish) with no issues, but when I had them done here, coloring was way off and print quality was poor. must be their equipment. I would not get photos here again. Also, I was told I couldn't use my store coupon because I ordered online, though the coupon didn't say that.

This Sunday afternoon, I saw a long line of customers waiting to meet an influencer Daryl-Ann…read moreDenner, who is also the Founder of nuuds and whose clothing line made it into Nordstrom. Anything can happen these days. She has these comfy stretchy tops, sweaters as well as a variety of tops and bottoms. There was cotton candy in cherry and blue raspberry and a dirty soda bar. It was a colorful event.

Is this the only spot I can find my preferred designer brands? No. Is it my preferred spot to do so…read morein the area, absolutely. I don't recommend their coffee shop on the first floor as it's pretty dang expensive, but I find myself on the second floor whenever I need to construct an outfit for an event. Im not married to one brand, so I really do love the department store concept. While the first floor is packed with makeup counters, a robust shoe selection, a men's section, sunglasses and more, the second story mainly contains various women's clothing departments. Athletic, formal, semi- formal, or casual, they have a section. Not only that, but it's generally well organized and the service is A1. I've yet to try the restaurant on the second floor, but the day I do, this may end up being my Woodlands Mall, one stop shop.

This is an enormous popular location in Cypress where this once CVS store was previously in…read moreoperation, but now is a Gigantic Beauty Supply Store. With so many hair and beauty products available, it's extremely difficult to make a decision on what to place in your shopping cart. They have an extensive array of options to choose from; you can find many hair extensions, wigs, ponytails, braid packages, clothing items, jewelry, and more! It almost reminded me of that huge store on Bunker Hill called Sam Moon. It's like they're the Sam Moon of beauty products, lol. This establishment not only sells beauty products, but also sells bath and body products, such as body washes, body lotions, Dr. Teal's epsom salts, facial creams, and more. They also have an array of stylish head wraps available in a variety of colors for the soul sisters with locks or for just anyone who enjoys wearing beautiful head wraps, they have them! My overall opinion of this establishment is a positive one. I'm especially satisfied knowing that it's right up the street from my place of residence. How cool is that?!!! Customer service was good, but not out-of-the-way and -over-the-top make-sure-the-customers-are-satisfied-good, but just okay, which is fine with me. I can deal with good customer service vs. bad customer service. I will definitely be visiting them for my future beauty supply needs. I highly recommend this company and location.

I will never go back to this establishment. When you have a time to close, you honor it. You…read moreshould not stop allowing customers to come in five minutes prior to closing. If you want to stop serving 5 minutes prior to close, you are to post it.