I was surprised! Since I get migraines from some fragrances the blast from the store was unnerving. I almost turned around and left. However I quickly noticed lots of Clinique, Jo Malone and Origins. Three brands where I had good luck in the past. Fantastic there is stuff here that I can buy. The was enough Tom Ford (bad) that I scurried to the other side of the store. I spotted a lot of MAC. I never tried it but I've heard high praise. The sales were very encouraging. 30% off skin care, 40% off many items and 50% off gift sets. The gift sets were smallish items and looked like the sets they give you when you spend big at the dept. stores. These are just the right size for me to check out a new line. Customer service was attentive but not obtrusive. I ran across this tidbit. The cosmetics company store is owned by Estée Lauder. So all the cosmetics lines that you see in the store come from Estée Lauder or one of the companies that they own. Hope that helps you find the product you're looking for. read more

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I love this place when I need a little cosmetic retail therapy. Not everything is uber cheap, but when it's on the $5 rack, it's great. Associates are perhaps less trained than at Macy's but most are quite knowledgeable and friendly. read more

Amazing product line with Anna who has an uncanny ability to know what you need. She is the manager of this store and knows makeup, inside and out. You won't be disappointed with any purchase you make here. read more

I went in looking for some teen appropriate take home gifts for my daughter's bday and the women working were so extremely helpful! Saved me a lot of time and got some great gifts! read more

A little late on leaving this review, but hey--better late than never! I stopped by around 2-3 PM on Friday, June 6th, to stock up on a few things for my kit (I'm a makeup artist). I love using the Too Faced Born This Way foundation and was browsing for a good skin tint to add for mothers of the bride/groom who usually prefer lighter coverage. As soon as I walked in, I was warmly greeted by two women (unfortunately, I didn't catch their names). They asked if I needed help, and I said I was just looking for now. One of them noticed I was checking out a particular skin tint and mentioned it was one of her favorites. I asked if she'd recommend it for a mother of the bride who doesn't like full coverage, and she responded, "As a future mother of the bride myself, I highly recommend it." She shared some helpful benefits of the product, and honestly--she sold me on it! I asked if those were all the shades available, and she let me know they were, but she offered to text me when more came in. The manager (I believe) then signed me up for their texting system and even took my name down to call me when the full shade range is back in stock. Overall, I had a lovely experience. I highly recommend stopping by and asking questions--they're friendly, knowledgeable, and genuinely happy to help! read more

What an amazing experience my friends and I just had here. The staff at this location are outstanding. A woman named Maritza helped me pick the perfect makeup for my face and the store manager helped me pick some eye cosmetics. These two employees were extremely kind, patient, friendly, and knowledgeable and spent a good amount of time helping us pick the perfect products. We cannot wait to return to purchase from them. Even the woman who was at the cash register, Ricky, was terrific! Kudos to them! read more

Finding the right makeup is key and hard to do by yourself. Ana worked with me to find the perfect makeup and it was fun along the way! I hope she is there every time I go in. Yes, I will be back. read more

Regarding Anna Sasnnicolo t the Niagara Falls, NY Store: Anna is my only "go to" person at this location and I have been a dedicated customer of hers for years. She is the manager and is wonderful dependable, honest, personable and provides, always, only superior service. Her wonderful, effervescent personality has helped me choose only the correct products for years. Anna is retiring this month in March of 2025 and I am sorry to lose her. Her life has always enriched my experience at your store and her retirement is going to leave a huge void for me at that location. She has been a stellar representative of othe Estee Lauder Company and staunchly has been a superior person for you. I will miss her greatly but find peace knowing that she will be able to do things in life that she will enjoy. Thank you for sharing Anna Sannicolo with me for years! read more

Anna and Anna S are amazing!! They are so nice and helpful. It has been a long time since I have gone to the beauty store and felt helped and like I was wanted at the store. I wasn't planning on buying anything but the help and friendliness of the staff how could I not! I not only got color matched for foundation but also contour! They always seem to have great deals so I will definitely be returning and suggest everyone does too! read more

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I love coming to this store! They always have great selections and sales. They carry Tom Ford (one of my favorite brands). The sales associates are always friendly and knowledgeable! I love popping in on my lunch hour to see what new items may have arrived. Thankfully, I only work five minutes away. If you're in need of some great makeup at AMAZING prices go check them out! read more

This store is awesome! It was my first time there today and I was helped by an absolutely lovely and beautiful person, Fatima. She was so incredibly kind and helpful and ensured I found everything I needed. She gave me honest opinions about products she liked and gave me recommendations based on my specific skin type and needs. I already recommended this store to my friends! read more

I love this store. They always have such a variety of my fave products. There's usually some kind of special happening e.g a giveaway or discount on selected items. The store manager-I think her name is Anna-is super helpful and incredibly knowledgeable. She knows of what she speaks! read more

What can I say, this is a hidden gem in the Napa area for cosmetic lovers. This place maybe tiny, but has so many items at great prices. They have all the wonderful brands from department stores. It has Mac, Nars, Tom Ford, Estay Lauder, Origins, Jo Malone, and many more. I purchased 2 bottles of shimmer perfume and the lady was so nice. She told me if i get one more i will get a better deal. The ladies there are so helpful. The deal was so good i went back in and grabbed one more bottle. I told them I have a cosmetic company store near us, but they are always closed or have a sign "Be back in 1 hour". The Napa store is the best one I have come across. I love this place. read more

love this store, the employees are incredible, knowledgeable, and very kind and friendly. Ann and Justin are fantastic! helpful and very pleasant ! read more

I love this cosmetic store ! They always have great deals and carry my favorite brand Bobby Brown. The associates are always super helpful and professional. read more

They always seem to have great selections and sales. I stop in often, some of the staff isn't friendly, lack of customer service. I'm giving it 4 starts because at least the quality they sell and sales are consistent. They just brought in the Origin line and seemed to have a big selection of it. read more

They deserve a zero star because their customer service is zero. There are four people working in the store, but customer capacity is 3 person. It's stupid. Keeps you on the line for an hour and they are so rude. read more

The employee and manager of this store are horrible to deal with. Today is July 1st 2018 2:45PM. They sold me 2 Clinique eyebrows on June 30th, but only one working. The other one keeps falling apart when I try to open it. I came back and asked if I could get a different one. The result: No apology at all and got treated like a piece of crap. No exchange for a broken shit they fooled me to buy. They say they have no control of the product quality ?!?! Gave me attitude for a broken thing they sold in store. The other employees are nice. I'm not going to judge this store based on my horrible experience today, but honestly, hire someone who is not there only for a paycheck. Smh. Worst shopping experience ever. I've been a customer of this store for over 2 year read more

I called ahead to ask about business hours and was told open till 8 pm. I arrived at 7:10 pm to find a note on the door saying they closed at 7 pm. It was such a buzz kill! Also when I actually visited the store a few days later (weekday, not busy at all), I noticed staff in general were a bit indifferent, not rude, just "cold" enough that you didn't feel "pleasant" to stay there. Great selection, great price, but prepare for the cold shoulder attitude. read more

I came here for the first time today. The store is HUGE!!! They also sell Flirt and Grass Roots here (huge Kohls fan, can you tell?)!! They have plenty of products to choose from. As far as the MAC stuff... OMG. I was in MAC heaven. Seriously. They had brush sets, they had a whole Fafi display, they had reflects glitters, a bunch of pigments, a whole lot of eyeshadows, lipglosses, blushes, lipsticks, they had EVERYTHING!! I'm drooling just thinking back on it lol! They get the fifth star for having the Claire de Lune eyeshadow I've been searching for. THANK YOU! The employee was really really sweet too! read more

Love this store. Great manager, staff and supplies! This store always delivers and never disappoints! "Lisa, the store manager at The Cosmetics Company at the Carlsbad Outlet" is professional, knowledgeable and always ensures my experience is a great one! read more

Not only are they rude but the products may not be legit. I bought some Estée Lauder eye cream and it made my under eyes blister! Yes blister! This is not normal and will be letting Estée Lauder know that this company is selling products that are either tampered with or expired! Do not shop here! read more

I FINALLY MADE IT HERE! I seriously had to pinch myself to confirm this, haha. I was pretty much in cosmetics heaven I aint gonna lie. So yeah you get a mixed bag and I only went for the MAC stuff so I was a happy camper. On my trip they had, lipglosses, lipsticks, paint pots, fuildliners, skin stuff and more. They had quite a bit from the "Surf Baby Collection" (2011). You kinda just get what you get, mostly discontinued items. I snatched up the "Viva Glam Gaga 2" lipstick for $10.50 (retail $14.50)! OH hell YEAH! I have been searching for that lipstick high and low it's limited edition for one year only. Sure beats paying $20+ on ebay. I got a paint pot for $11.75 (retails for $18) so they are at some type of discount. MAC never goes on sale so this is really the only way to find some of their items for a discount. Hope this helps and happy shopping ;) read more

I never gave a 1 star review to anyone so far, but am very unhappy with the product I bought. I bought the Estee Lauder ' Samptuous Extreme Lash Multiplying Volume Mascara' on 18th of April 2018. I do not know is it fake or not but its the worst mascara you could ever have. Product quality is not what you tested in a store and is not what you paid for. Its not volumising.. its terrible. More than product quality, it was the store manager 'Danni' who was rude and keep saying we can not exchange or refund because you changed your mind. You can not sell bulshit, what you solf is not describing thr product description. Sounds that no one is responsible for this business, as all reviews remained unreplied. Its not the Australian way of doing business here. I am asking the business ownner contact me soon otherwise I have to follow it up legally. read more

The Cosmetics Company Store - Cosmetics & Beauty Supply Near Me - Napa, California

So I had the hubby drive us up to Napa a few months ago just because everyone was raving about this place. Sure, they have discount cosmetics, though not by much. However, what they don't have is ANYTHING completely natural and free of parabens as well as other harmful toxic ingredients. If someone tries to argue that Clinique is all natural, they better check the label again. A few natural ingredients or herbs in a product do NOT make it natural. If there are harmful preservatives and any parabeens (methyparaben, propylparben, butlyparaben etc..) it's not natural and potentially very toxic, depending how often you use them. Anyway, I guess I will stick to buying from small mom and pop shops or ordering from trusted discount places online such as I herb. It's your skin and body and how it looks as you age is entirely dependent on the products you use. I would be very careful of buying here just because you get a small discount, if I were you. Here's a good site for when trying to determine what the safest products and ingredients are-http://www.cosmeticsdatabase.com/ read more

I love this location. Great MAC and Bobbi Brown (BB) selection. I found the BB cream shadow sticks here for under 20 bucks each. They had about 10 colors, and good everyday colors like Bronze and other neutrals. I spent $120 on 2 BB, 4 Mac, and 1 Estee Lauder product. read more

The Cosmetics Company Store - Cosmetics & Beauty Supply Near Me - Napa, California

I'm a fan because they usually have items in stock that are out of normal stores. I've bought items that were out of season here and I loved them. The selection varies. Some items will be on the shelves for a while and others never come back. Because it's an outlet store, this is par for the course. If you see something you like, be sure to grab it! The selection however isn't as large as some of the other reviewers are making it seem. Sometimes there is a decent selection of MAC product, other times it's slim pickin's. They also usually never sell a full line of product--I recently went in and they had MAC's Wonder Woman collection from last year. They had every lipstick BUT the color I wanted. The product they sell is discounted--but nowhere near 80% as another poster claimed. Most of the product I've bought has been discounted within $4-$10, and this has never been an 80% discount. I purchased a perfume here that I had found later sold at other stores for fifteen dollars LESS than their discounted price. The clerks aren't very friendly or helpful if you need information on application or colors. I've had a few of the older women cashiers be down right rude to me at times, however, I think these ladies were seasonal help, as I haven't seen them there lately. Their tester items aren't meant to be used to test--they have cotton pads, Q-tips and disposable testers for this reason--don't use the tube itself for testing, and if you're unsure, ask for it to be sanitized! If your in the area, check back often, because their stock changes and new items/brands are added often. read more

I live in the SF area and I normally go to the CCS in Gilroy or Vacaville but this one is definitely my favorite! I went to the other two about a week ago and picked up a couple lip products but today I spent a decent amount of money. This store had a better selection when it came to the MAC products. They had more foundations, more blushes, skin products, lipsticks and glosses. But the best of them all was their eyeshadow selections and palettes. They had some great colors. They had plenty of stuff from their FAFI, Heatherette, Alexander McQueen, and 3D line. They carry other make up lines as well. Such as, Bobbi Brown, Lancome, Estee Lauder, etc. They did mess up on my bill. They accidentally rang up some other makeup that had not been mine, but they did the return quickly so I won't hold them against it. read more

Amazing deals and awesome selection on MAC products. I ended up getting over $200 worth of MAC eyeshadows and lipsticks for $67. Well worth the trip if you need to stock up on eyeshadow and lipsticks. They didn't seem to have a whole lot of brushes, mascara, foundation, or eyeliner. The store also seems to carry collections from a year to 2 years back! read more

Don't bother asking the girls that work here about the products (well there was ONE that was very helpful, I didn't catch her name) and don't come here and expect department store-cosmetic counter help with choosing colors. A salesgirl asked me if I needed help and I said I was looking for a nude-looking lip color, all she could ask me was if I wanted lipstick or gloss (which were all right in front of me in the first place), I wasn't exactly sure what I wanted.. when she said... "Well, you're going to have to pick the color." GEE, THANKS... She then proceeded to show me one more product, then left me. Yeah, don't expect much from the girls, after all, they're not hired by the actual cosmetic brands, it really is an OUTLET. This place sells MAC, Stilla, Bobbi Brown, Clinique, and many other department store brands at discounted prices, which I've never ever seen before. You'll never know what colors/actual products they have, but they get an automatic 3 stars for having MAC eyeshadow for 30% less than retail. read more

Just spent $1,600 on men's cologne I will tell you that's one rude store employee.

I would like to give zero stars if I could. I recently visited the store in Toronto Premium Outlet and I experienced the worst customer service ever in my life. I feel regret spending my money in this store. I purchased 2 products from the store, one item was marked as "final sale" and the other was not. At the end of the receipt, it says "Returns accepted for exchange or store credit only, except for final sale items". I went back there and wanted to get the item not marked as final sale for an exchange. The salesperson, who claimed she was the store manager, said she could not do any exchange/store credit. And she said "it's not my problem, if you want to complain, just contact the parent company Estee Lauder" with a sarcastic tone. Well, it is my fault to waste my time and money in this store. read more

I traveled more than a half hour to get to Great Lakes Crossing mall. I am having a brunch tomorrow for women who lost a mother. I came to buy my mother's favorite perfume, Clinique Happy Heart, to wear for tomorrow's event. Your selfish, rude, lazy associate at The Cosmetics Company Store ruined something very important for me. I visited the store at 8:50 pm. No other store was closed. The associate literally slammed the door in my face and told me she could not let me in. There were at least 10 customers still in the store. Some were shopping and some were in line. As I made my way to Guest Services to file a complaint, I passed more than 20 stores. Not one of them had the gate even partially closed. The official mall policy is to close no door before 9:00 pm. read more

This was my first time at this store & the first thing I noticed was that I was not greeted upon entry. There were 4 workers all in the register area while I was the ONLY customer in the store, so I thought it was rude no one made an effort to say anything to me. I was in the store for about 20 minutes trying to find a gift for my friend & again, no one offered their help or even asked if I was doing okay. Instead, they were just gossiping & standing around. I got what I needed, but did not appreciate the service whatsoever. It seemed like they thought of their job as a joke. read more

This place sells Estee Lauder perfumes, among other brands. It was here I discovered Pleasures Exotic, which is very close to a perfume I used to wear but is no longer made. I bought a small bottle and there's a bit left, but it's getting low. Since we were going to be in Napa for a wedding and had decided to stay in a B&B to save ourselves a drive home afterwards, it was an easy stop at the factory outlet mall. I looked at the perfume display (prices are better than Fragrancenet.com for Pleasures Exotic) and my eye was caught by Pleasures Intense, which was new to me. It has an open bottle rather than a spray. One sniff and I was convinced. I decided to buy a bottle of Intense rather than Exotic. When I run out of Exotic I can replenish. read more

I'm giving 2 stars because customer service is TERRIBLE. I was the only person there. 4-5 employees and NOBODY SAID HI. I felt invisible. They saw me walking around confused and never said anything or offered any help. Good thing is that they do have an amazing MAC and Bobbi Brown inventory (no lipsticks :( ) read more

I got a bronzer from Estée Lauder originally 45 paid around 23 for it great price. They have a variety of brands i suggest giving this store a try they have Tom Ford , Estée Lauder, Clinique, Mac, Bobby brown and others. read more

They have the products i need but customer service is poor today. I was inquiring if they give military discounts since they have an American flag sticker on the door. The lady could have said it nicely that they don't honor or give military discount. read more

MAC, Clinique, Origins, and other high end cosmetic lines are found here. Great finds like discontinued colors, limited edition collections, and bath and body sets at discounted prices. This is a great place if you are looking for a birthday or Christmas gift. read more

The best Cosmetic Company Outlet I have ever been to!!! I have been to the Vacaville and Gilroy CCO's many times and a few in Southern California, but for some reason, this place has amazing inventory. Whether your a MAC addict, Bobbi Brown lover or a Clinique enthusiast, you will love this place! You'd be willing to drive hours to come here (maybe). Any brands under the Estee Lauder company name is sold here at discounted prices (holiday sets, discontinued products or over produced items are sold). A few weeks ago, I walked out with a bag full of items. I was extremely happy! I spent about $150, but at a retail or department store I would have paid over $250. Also, I was surprised to see certain items-- the notorious Hello Kitty doll from MAC's Hello Kitty release, a couple Coach perfumes and an array of brushes from different brands. At many CCO's, those items would sell fast (I commonly hear that employees and their family/friends buy out most-wanted items). Bravo Napa CCO; you are the best! Plus the employees aren't too snobby like most. read more