It was my second time here . First time I purchase some masks from the sales items on "ORIGINS". The price was really cheap. Today I went to buy a hair brush dryer. They didn't have any . I purchased 2 Clinique lip linear and an Origins rose mask . Again a good deal . I forgot the name of the employee who helped me but her ID was 1601933. She was really nice . Nothing impressive but just a normal good customer service. I did not take any pictures. The only picture I have is from my receipt. read more

The Cosmetics Company Store - Receipt - Cosmetics & Beauty Supply Near Me - Vacaville, California

Alejandra, Daisy, and Abi are so amazing. Their customer service is the best! I love that they give their honest opinions on the products. They really care about pleasing me. Give them a raise The Cosmetics Company Store! They so deserve it! read more

This place is a rip off. DO Not buy anything from here. The quality of the perfume is not the same and guess what you can't return anything on their cheap ass quality. You can only exchange for some other cheap ass fraud ass shit. I only wear one perfume and I have used it for years so trust me when I say I notice the difference. read more

Avoid "ROB" at all costs! She has the most horrible attitude towards paying customers. My friend and I were in there 3 minutes past closing paying for over $300 worth of cosmetics and she is rushing us the entire time saying she needs to close down now because she has so much to do. I totally understand she wants to go home, I've paid my dues in retail myself. But when a customer is in your doors before you close you are to serve that customer. You can't all of a sudden have a crap attitude and forget all your customer service skills because it's 3 minutes past your store closing time. Rob told me to VACATE her store as soon as I was rung up even though my friend was still doing her transaction. She claimed to be the manager, if she is telling the truth about being the manager then this store must not care about their service at all. read more

I have to completely agree with Julia K. 100% I feel just like when you are in those small stores and the lady is just following you around the whole dam place! Come on everything is in clear view and most importantly I'm paying my hard earned money every time so the least you can do is back off and let me shop in peace. Thank you kindly! read more

This place is a total hit or miss. Its located in the corner of one of the shopping plaza's and its kinda small. The store itself is clean and everything is neatly laid out. They have plenty of testers, tissues, q-tips for your testing needs. As far as the MAC stuff goes, I havent came across anything special. They sometimes carry things that are still sold at MAC stores, which is nice. But for LE stuff, I havent really came across anything I was excited to buy. Not much to choose from. read more

1 Star for having MAC at reasonable prices. Items from MAC from discontinued collections or those hard to find. Another star because the second time I went here, the older woman was so sweet and helpful. I was the only one in the store at the time and she was an absolute sweetheart. You can find lots of Clinique, MAC, and other brands you find at Macy's or even Nordies. Check them out. Prices are reasonable than normal retail. The very first time I came here, the two younger girls working the register were just snobby and didn't even greet me. I was the only one there. Be a little down to earth, ladies. read more

This place is SO weird! I was eager to walk in here and check out cheap makeup and cosmetics, which is right up my alley. However, this place rubbed me the wrong way. There was a huge hodgepog of makeup and cosmetics. Some of the things seemed to be maybe (?) a good deal. For example, I saw some glam glow but not the typical products. Such as a face wash but they didn't have any glam glow masks. It seems like maybe they carry expired products or discontinued products. I would perhaps check out this place again with the hope that they might have something I want/need, but with low hopes. read more

I've gone here a couple of times and have never had always been ignored or greeted. I like a good deal on makeup so I come here from time to time when I'm in town. I don't mind being ignored at all because when I'm looking for makeup like to be in my own world and left alone, if I ask for help and you ignore me then that's a different story but that has never happened to me here. So this is hard for me to rate...The service is okay but the thing that got me the most is the sanitation. I asked one of the girls if I could test a lipstick and she said yes just go ahead and put it on...... I looked at her like ummm no! Usually the SA's clean it and then either give you a sample or put it on a cotton swab for you to put on. So basically they don't clean the testers and anyone is free to try on without cleaning it.. Ewww no! Maybe because I don't like germs and I don't know who tried it on before me but I'd rather be safe than sorry. So that's why I gave it a low rate. Not okay in my book :( read more

I've never spent a dime here regardless of wanting to soooo bad all because of poor customer service. Sucks huh? Kid you not- EVERY single time I walk in, the girls at counter just looks at me and looks straight away. No welcome, no greeting, not even a smile! And it isn't even like they'd be super busy all the time, plus it's a pretty small store. There would be times I'd come in and check out what they have but it's super awkward and uncomfortable when you're the only one in there and the silent associate is just watching you. Not even trying to make conversation with customers or nothing. Change up those lil attitudes and maybe more business would be coming to you. And if you hate your job, just quit. :) read more

This CCO can be a hit or miss. I have visited this store a few times and selection is pretty good. I have to agree with other Yelpers that they do profile you right when you walk into the store. I came in day after Christmas with shopping bags and they started following me wherever I was in the store. Funny there were 3 trust fund men making jokes and standing in the women's perfume and they were not tripping them at all. These guys probably could have stole the entire wall while they were focused on following the non-white customers in the store. It was funny because they were talking at the register when I checked out the Mac singles one of the employees departed the conversation and followed me all around the store. Ironically I purchase expensive makeup without getting this type of treatment. It got too uncomfortable from my shopping experience and I just decided to leave. Although I wanted to purchase Bobbi Brown and some perfume, not a pleasant shopping experience at all! Northern Cal District Manager of this region please take note: customers do notice this type of racial profiling! Not a good look to your customers and business! read more

Been reading about CCO in the beauty forums. After I walked into the store, I was thinking this wasn't really worth the drive. Small store with Bobbi Brown, MAC, Clinique, Origin, and Estee Lauder. MAC products are down the middle in different displays, some on the counter, and others behind the register. Turned off that everything wasn't out in one place and available to look at. Didn't even know they had brushes until I was at the register paying. It's probably hit or miss when it comes to inventory. Oh, the biggest turn off was after you buy your stuff, the sales lady follows you to the door. Guess they make sure paying customers aren't stealing stuff too -- odd. read more

I went there last week to pick up some MAC products so I would not have to drive into Fairfield. There were two women there, one older and one younger. Both of them ignored me entirely. I stood there with my ONE item I wanted to purchase for a solid 10 minutes. I finally got mad, walked back over to the MAC kiosk, dropped the item and walked out the door. This was just moments after I got done spending over $200 on True Religion Jeans next door Trust me. I will take the time from now on to drive to MAC at Macy's. Some of the worst retail service I have ever experienced. read more

I use to go in here years ago and was so upset at the one lady who followed me around the whole time. I am so happy to see it has new management and the sweetest most helpful girls working! I will be going back for sure! read more

When it comes to searching for MAC products this place is either a hit or miss, on one occasion they had over 15 different eyeshadows but when I went yesterday they had only 3. As far as customer service it's lacking completely. The ladies here follow you around never asking if you need any help, actually when I was standing by the MAC lipsticks two of the employees just kept staring at me not even asking if I needed help! And during another occasion when asking an employee if i can see the brushes she blatantly said "oh we keep it behind the counter so people can't steal", while staring me up and down. Okay here's the thing I've been to many CCO's I've been to the one up in Marysville, WA and they are WAY more friendlier and as a bonus they keep the brushes out for everyone...so yeah. Although their service here sucks I'm probably gonna keep coming just for the 30% off MAC products. read more

Rude much Marie N.? You sure do remind me of the girls that work at this particular CCS store. HMMM... why is it that you only have two reviews, and that the only two reviews you have are for CCS stores? HMMM... let's put two and two together and think for a sec. I stand by my review. I still rather pay full price than go to this CCS store. They stare you down as if you're going to steal, which to me is unacceptable for me when you're an innocent customer who spends money every time you're in. And Marie N.? You should probably note that people should save both their boxes AND (not OR) their receipts, because I clearly had my receipt. read more

I in all the years of wearing MAC, did not know I could get these cosmetics discounted. Finding this store was a happenstance. I was just trying to kill some time while others were shopping at a neighboring store. I wasn't expecting much. I lucked out on some cool items. A few colors from past seasons. Since I had just dropped $100 on full price MAC at Nordy's I did not go too crazy. I would make a trip back up to Vacaville or any other outlet just to check out this store. Yes there are other brands in the Estee Lauder family, but I don't wear those. :) read more

Ok I really DO think they deserve NO stars. I refuse to go back to this one in particular because they simply discriminate. I been here twice because I thought MAYBE its because they were having a bad day or what not. When I went in, there was a my sister and I, a Black girl and a lot of white teenagers. How come they were staring down the minorities? Ok I didn't want to bring out the "race card" or whatnot. But these are the facts! LIke literally not even a smile or if you need help, just STARED us down. And my sister and I are really friendly people we were not "mugging" or anything! They don't even welcome you to the store but they did it to the white girls. Hmm... I thought it was kind of odd. Like based on the facts, its TEENAGERS that steal NOT adults. I was LIKE WOW? Do I have something on my face you want to stare at? PLEASEEEEEE! They're fucking idiots here. Go to another CCO who will treat you like humans. If you want respect and better customer service OR any for that matter save that $2 bucks on the MAC lipstick and just go to the real counter. YUCK! p.s btw they have all those filter reviews for a reason and NEGATIVE reviews for a reason! read more

I've been here twice, and the last time was THE last time. This store is... discriminatory much? 1st visit: I know I look young, but I was nearing the end of my college career, and broke I was not, seeing as how I was planning on buying something. As a costumer, I can't get mad at a greeting when I walk through the door. Can't get mad at offers to help either, especially when I'm the only one shopping. Did I get that? Nope. Maybe it was just her, so I wasn't gonna knock the store entirely just yet. I walked out. 2nd visit: I went with my boo and his cousin. After walking around in a packed store, I hear boo say "I should just flash my money in all their faces." Not a good sign. Sure enough, I saw a sales rep eyeing the only 3 Cambodians the whole time we were in there. And again, we walked out. I know I'm not the only one now, seeing as how there's other people experiencing the same. Eff this CCO. read more

I love this CCO for the great deals and gift sets. It's one of my go-to places if I need MAC, smashbox or Bumble products. There is one girl there that was very helpful and sweet! She made suggestions but wasn't pushy at all. The manager seemed to be a little cold and unfriendly. The reason I give this place 4 stars is because I was also turned off by how she spoke to the young lady that was very helpful to me. Eh- maybe she was just having a bad day. Anyway, back to the products! If you're looking for brush sets, this place has a great selection to choose from! I was looking for a travel brush set and found they had some quality sets. The gift sets are a steal! I went in for an eyeliner and found a smashbox set that included an eyeliner, mascara, and eyeshadow primer all in a cute travel case- for just $14! If you're looking for perfume, this is not the best place since they are limited in that regard. read more

Before I stopped by CCO, I decided to read some yelp reviews, and I have to say most of the reviews are true. If you're expecting service, as in mediocre service (because good service is most likely non-existent here), don't come here. The time I was there, all the workers did was gossip and talk to each other. This is fine with me, since I usually don't like people following me around the store. Moving on to the products! CCO has a nice variety of brand name products like MAC, Estee Lauder, Smashbox, Origins, and Clinque. All products are discounted as well, with some discounted more than others. I know sometimes there are discontinued products here, but don't expect too much. As soon as I found what I was looking for, I grabbed it and headed to pay. In conclusion, this place is a hit or miss. Don't expect service from the people working here. If you find what you're looking for at a great price, then score! Lucky you! And if you don't, then perhaps next time you will. read more

I've been to The Cosmetics Company Store quite a few times here and there and never had a problem with service (as most of the reviews indicated), maybe I'm just lucky. The store is pretty small but for what it is has a pretty good selection of branded make up and fragrances at great prices. Of course they don't have every single item for every brand in stock but its worth a visit if you have a favorite item they might carry at a cheaper price than the department stores. I usually find some great products by MAC and always come here for my favorite fragrance by Estee Lauder. During the holidays this place can get a little crowded but they do have great deals and fragrance gift sets. read more

I came in to get toner from Clinique that I wanted to try. The prices are discounted but not by a lot (it was only $1.25 cheaper than retail). I was in a bit of a hurry so I didn't get to browse the other items as much but they do carry a lot of different luxury brands including Estée Lauder, MAC, and YSL. I didn't really get to interact with any employees other than the cashier. I got pretty standard service, nothing out of the ordinary, so I feel bad for the other reviewers who have given feedback about mistreatment from the staff. I hope it's something they are working on :/ read more

I love The Cosmetic Company Store. They sell discontinued MAC at a discounted price. Yes! Good prices. I wish that there was one closer to my apartment. This specific store was a little bit smaller, but still had some charm to it. read more

Like all outlets, this is hit-or-miss, but I find it to be on the well-stocked end of CCOs. I wouldn't plan a trip to Vacaville around this one outlet, but I like to wander in and see if I "have" to buy any sparkly MAC makeup that I really don't need. Yesterday, they have about twenty MAC eyeshadows, mostly mineral duos and the brushed metal-x varieties, 30+ lipglosses/lipsticks, 10 holiday sets, several pigments, beauty powders, skinfinishes, nailpolishes, and other MAC goodies. They're all at a 30-40% discount from what you'd pay at the counter, and sometimes if you miss out on a collection the first time around, you can find leftovers here. I was able to replace a limited edition eyeshadow that way (yay!). Other brands offered include Clinique, Estee Lauder, and Bobbi Brown. I don't use those brands, so I can't comment on the selection there, but worth stopping in to check it out. read more

I'm glad that I read these reviews AFTER I shopped in here. The customer service is ehhh. I agree with most of the Yelpers on here. As for the products, they have a pretty good selection. I swooped up 1 Clinique lipstick, 3 MAC lip glosses and 1 MAC mineral powder foundation. read more

This store is so weird to me! When you walk in you don't get acknowledged at all, when you walk around and are looking at product it's almost like your being stared down like your going to steal! Gave me such a weird vibe walking in and I was not impressed with the selection. I spend like then 2 minutes in this store browsing before I decided to leave. read more

My experience was pleasant. The store was very clean. There were two women working. One was windexing the counters and one was working on paperwork at the counter. Both had greeted me when I had entered. The store was completely empty while I had been in there. I'm a MAC fan and the selection was mainly of old MAC sets from two or three Chistmas's ago. That's were the negative star comes in. I did buy some discontinued lip gels and a couple lipglasses from the heatherette and 3D line so I was pretty happy. read more

This was a very disappointing CCO... the selection of MAC products were very minimal. And the place is really really tiny. When I asked the sales people whether they had "dazzleglasses" they thought it was a color, so don't depend on them to know anything about makeup. Would rather go to the Gilroy location next time for my makeup hauls. read more

2 star for the collection that they have. Customer service is blah... This is my first time i visit the store after hear about good stuff they have from yelper. I enter the door at 6.20pm, one girl nice to asked me, is there anything she can help me with, i said i just looking and she said ok and just let me browse around at this point all good. My eyes is wide open seeing all the bobbi brown collection they have. It takes time for me to choose, worry about their closing time, i asked one of their cashier staff, is it close to their closed time? with her roll eyes, she said "almost." I choose randomly and just pay the stuff that i bought, and i saw in her back, whole collection of bobbi brown brushes in mini brush bag. I asked the women, may i see the one of brush bag, she said ok and passed me one of the bag, after open and checked, it is a nice brush, i asked her to see another collection brush bag, she fast replied "All same" ...... im very well knew that other bag has different brush, its not same! they got 6 or 7 different brush bag collection. After paid i just get out from the store, and i see my mobile phone is 6.35pm Seriously? i peek from outside the cashier checking the bobbi brown side, they think im steal? i mean really? really? Vacaville premium outlet close at 7pm read more

As a business owner and patron in this county....If I could give 0 stars I would!!! The level of disrespectfully lackluster service.....is ASTRONOMICAL!!! Speaking to the cashier directly.....she disregarded every question I asked of her.....and every statement. Had the audacity to assume I would continue the purchase!!! There were only 3 ppl in the store....never acknowledged. read more

I want preface this review by stating that i NEVER like to play "the race card" but Like a previous customer has stated I would love to give this specific store zero stars if I could. I am not a new customer here I have spent well over $300 on one trip to this store on previous occasions but today I was completely and wholeheartedly heartbroken and disgusted by the way I was treated by the Manager Vivian. I went this afternoon around 4:00 right after work to pick up a MAC lipstick, and no I didn't look my best but being a working class minority doesn't give that racist manager Vivian any right to profile me and call me a thief. I walked around the store for a little while swatching blushes and eyeshadows, my roommate was with me but she chose to go down the street to another store while I looked around. I picked out my lipstick and proceeded to pay and as I'm paying Vivian makes a comment to one of her associates to go count her eyeshadow quads, (the ones I was specifically looking at) I didn't think anything of it, then after she rings me up she hands me my receipt and says "hold on to it security is tight out there" Again, i didn't think anything of it. As I'm done paying she runs outside and says "Oh good security is here, i called them I'm going to talk to them" She says this purposely loud but i figured it was toward her associates. I walk to my car where my roommate was already waiting for me and she starts telling me that she heard Vivian's entire conversation with the security guard describing me and telling him that I had tried pocketing an eyeshadow quad and it was now missing, as my roommate is telling me this in the car I notice the security guard take my license plate number and suddenly everything begins to add up and i was blinded with anger! I got out of my car and confronted the useless rent a cop who was taking down my license plates, he got scared and tried to deny that he was doing. I went back into the store and gave Vivian a piece of my mind and definitely returned all of my purchases and got my money back. When I told Vivian my roommate had heard everything she said about me to the Rent a Cop Vivian started apologizing saying she was sorry that she had wrongly accused me etc. etc. I didn't do anything suspicious in the store to warrant this accusation other than look like a working class Mexican! and that's profiling! DUH! I accused her of being a racist and asked for her cooperate number. I have many friends who shop here and they will definitely NOT be returning to this store ever! Vivian and Debbie are the most unprofessional and rude people i've ever come across I can't believe they tried to calm me down by saying that they were once accused of stealing too so therefor they weren't being racist... WHAT?!!!?? they made no sense to me. I'm calling corporate and spreading the word about this disgusting experience. CCO needs to fire Vivian and Debbie before they catch a lawsuit. read more

Once you step in to the store you feel like if your being followed. Very uncomfortable feeling. I shopped here yesterday and it was very uncomfortable testing the products because they were just literally starring!!! That's the reason for the low rating. So sad. read more

The customer service at this place is very unfortunate. I've been in here three times. Once I bought a few things the second time I went to return a few of those few things and this last time was because I forgot how sh*tty their customer service was. Fake smiles and following me around the store. All of a sudden there are three customer service ladies on the floor the size of my living room and I am the only customer and I get looked up and down in there too by the older woman who works there. I have tattoos and I don't wear make up when I shop. So that's probably why. I really just feel gross when I come out of that store. No thanks. read more

This is a really small CCO. There isn't much here but I was pretty happy when I left the store. They have Bobbi Brown, Cliniqe, Estee Lauder and MAC (there are some other brands but I don't remember what they were). I was actually shocked because they had like 20 different eye shadows but they were ugly..and they had like 10 pigments, a lot of different lipsticks and lipglosses. I never seen so many things to choose from at this CCO. I walked out with MAC pigment, lipgloss and beauty powder from the hello kitty collection, lipstick and highlighting powder (forget from which MAC collection). The MAC stuff aren't really in the same section the lipstick, eyeshadow and pigments were at the counter and the MAC brushes are behind the counter, you have to ask the employees to see them. This place is really a hit or miss and for me it was a hit! read more

I love this store! I traveled over an hour and a half to visit this place and was pleasantly surprised to find everything was 50% off! I stocked up on some Bumble and Bumble products and a whole bunch of lipsticks (that I later discovered were discontinued and extremely popular colors - all selling for $50 each on eBay. And I got them for less than $10 each). My trip was definitely worth it! I also love all the Ojon shampoos and conditioners that are discounted here, but selling for triple the price on eBay! read more

I LOVE this place! The girls were very helpful and the selection for MAC is far better than the Gilroy location. I was able to find the holiday brush set for around $34.00 I was like a kid in a candy store!! At around 30% off MAC who can complain? I will definitely be back!" read more

Don't have much of a selection just the basics nothing popular. Same one from the Gilroy outlets, don't find anything interesting, not exactly marked down just by like $5 $10 dollars. Selection is poor, girls just stand around and talk, just a very dull store overall. read more

i live in vacaville and love makeup so i frequent this store. unfortunately every time i go there i have the same experience...the manager is almost always on her "lunch" and there are yuppy teeny bobbers on the floor that dont know anything about the product they carry. as a matter of fact 9 times out of 10 i hear them gossiping about customers (id love to know what they have said about me when i leave) talking about other co-workers, or talking on the phone. im guilty of shopping here even though the customer service sucks and the majority of the staff is down right rude...i do like the discount and or finding dq products. for the last few months i will drive to napas store because a) there product selection is WAY better b) the staff is super friendly c) the staff knows a little about what they carry and d) they dont eagle eye you like your stuffing 10 tubes of lipstick in your purse... the sad thing is that i wanted to apply at the vacaville store as a 2nd job mainly for the discount and maybe a little spending money BUT i would never!! want to associate myself with any of those people... what i have seen appalls me and most people i know who shop there. the worst thing is that its not the little tarts with the worst attitude but their flame haired manager...i guess she gives great lessons in how to offend your customers... read more

Workers are rude and not helpful. All they did was stand around. They must hate their job lol Seriously .