We bought our Hurricane Deck Boat from JD Shipp. He's great! Love the boat. Price was nice.read more

From the owner: We Sell Instant Fun, All You Add Is Water…read more Voted Best In East Texas 8 Years in a Row by the Longview News Journal's Readers' Choice Awards.  Family Owned and Operated Business Serving the East Texas Area Since 1955

Went out for a birthday trip on the 19 ' bass boat which was supposed to be from 8-5 pm. When you…read morebook an email gets sent that says to arrive 15 minutes early for convenience, when we arrived at 7:45 we were told that our boat wasn't here yet but we still had to go in and pay. After 45 minutes we were told that it would be another 30 minutes and if the boat wasn't here we would get "A way cooler boat with better equipment." That boat turned out to be the cheaper, worse option but nevertheless we got the boat we paid for and got it to the ramp. The dude was nice and spent another 30 minutes trying to get the motor to start but as we were about to get on the water he made some unprofessional comments about us which were no where near to true just because we wanted to fish different spots and use a bigger glide bait that he didn't directly recommend however the whole business isn't professional so that isn't surprising. Finally we made it out on the water just to learn that he took one of the two screen off just because and also took the transducer which is what makes live scope work for anyone who doesn't know so we were met with that challenge which wasn't to bad but just the fact we didn't get what we paid for. Around 2 hours into our trip and a bad bite so far we were going to move to a new spot and we found that our main motor would only go backward due to some bracket disconnect which was not our fault. after spending an hour trolling to the nearest ramp and another 30 minute repair we were ready to go out and try to find some bite. That ended quickly when we moved just to the second spot after the repair(15 minutes after) and we were going to go just across a cove when our motor completely broke not letting us go forward or backwards for the same reason as before which he apparently "Fixed to a tee." we gave him multiple calls with no answer then the office, nothing either so we attempted to troll to the nearest ramp which ended with a dead trolling motor battery halfway there and us drifting to a random bank basically stranded for 1.5 hours till we tried to call with a different number and were picked up immediately and the owner was " on the way soon." After another hour wait we called off the original phone to no response however we were thinking he was ghosting us so 10 seconds later we grabbed a friends phone and he answered immediately thinking it was a new client. He said he had forgotten which is absolutely crazy to me that someone could say that but nonetheless he was there 30 minutes later even though it is a 5 minute drive. in that 30 minutes though we looked to see what else was missing from the boat so the picture below are the "Best condition storage and highly maintained live well." Anyway after we got picked up and 6 out of our 9 hour trip waisted and no fish caught which is the only thing which isn't fully there fault we got dropped off at our truck and when we asked for a 50% discount because we didn't get half of what we paid for he said "yeah yeah sure whatever" after 5 minutes of arguing and now we have basically been completely ghosted on all three numbers. Overall this place seems to have some good reviews but I would HIGHLY RECOMMEND getting a guide instead or literally anything that isn't this crappy business the literal only thing they have is that the guys are at least nice and they are somehow the only retal place around.

Brandon was great to work with. He was very helpful and friendly and he was happy to help with…read moreanything that came up while renting his boats. He knew a lot about the lake and had lots of tips with regards to fishing on Lake Fork. The boats were in good shape which helped to provide a relaxing trip. We will be back and do reccomend this place to anyone who wants to go fishing on the lake!

The wife and I rode our Harley out here on Saturday, September 9. We enjoyed driving the windy…read moreroads of the park and finding our own private spot on the lake. It was only five dollars a person to get in for the day. The main office was very clean and organized and the bathrooms were clean and we also purchased a few keepsakes. I am not an RVer but they have lots of nice shady spots. Some that are pull through and some you have to back into. It looked like all of the spots had a gazebo type cover. They also have cabins you can rent out; some thing my wife and I discussed for the future. It was very quiet and covered in a lot of trees and seemed like a very nice place to camp. As we drove out, we had the unexpected surprise of seeing 3 deer in one spot and two more in another.

When is the last time you watched a moonrise - shifting from fluorescent pink to bright yellow?…read more When did you last see the stars so clear and plentiful that you could see the Milky Way? Some moments in nature are too precious to recount - too difficult to write into a review. If you live in the city like I do, these moments are a much-needed fuel - so rich and refreshing!! Based on this second experience at Cooper Lake State Park - South Sulfur Unit, I HIGHLY recommend an overnight cabin stay! **Cabins can be booked a maximum of three months in advance.** Equipped with full restrooms including powerful, hot showers, two full beds (must bring own linens for all needs), a futon, 4-top table and chairs, 3/4 fridge/freezer combo, drip coffee maker, stove top with two heating elements, AC and heat, a back balcony with grill and picnic table, and a lakeside fire pit, we wanted for NOTHING and ENJOYED IT ALL!

Stay away from these people!! Dishonest. Sadly heres my…read moreterrible experience In July, 2018 I met them and said they winterize boats on Lake Cyrpress Springs I hired them to do the sevice for my 4Winns ski boat. They said my work order was for October or Novemer before any hard freezes. I called them several times in December and they said theyd come winterize my boat. They lied to me several times i finally drove to lake to meet them. Jimmy the Owner sent his son. His son knew there was a problem. Offer to repair engine with jbond. That doesnt work and he knew. TOO LATE!! WE HAD A FREEZE AND THEY CAUSED THE ENGINE BLOCK TO CRACK!! Jim said thats not his problem. Really? I took him to small claims and won judgement for $6,700 to relace the engine. Of course he never paid the bill!!! East Tx are good people not this guy or his wife. She knew he screwed up. Refused to make it right. Rick

Dropped off our boat for winterizing in November and the owner knew it would be months before we…read morereturned. Between, November-January, we called to get updates and price estimates, which were never received. After communicating the date of our return, we arrived to find 18 inches of water within the boat. For fear that it would be damaged, we asked for a refund for the winterization, which was denied. Our boat had more damage when we picked it up than how we dropped it off in November. Would not recommend.

The service sucks. They give you the run around, say they're going to pickup and don't come…read more Pathetic!

I own a four wheeler there already was trying to buy another one for my buddy. They told me I…read morecouldn't buy another one. Like do y'all wanna make money or just waste time

Courteous, Timely, Reasonably priced, Quality work , Professional . Will come to you or you can…read morebring your boat to him .

Well, if you want blatant lies, customer service at its lowest, being strung along, a chip on the…read moreshoulder approach, eye-rolls with a lazy attitude, go see R & R Marine. I've been in customer service my entire career and have never experienced such disregard to capture and maintain a future relationship. This is called "sales prevention," and why companies fail. Makes me wonder why they lost Steve.

We come I. Here from time to time.. typically to look at some of their boats (Pontoons). My husband…read morealso discusses other interest regarding his boat with their sales team which they are always pleasant and more than helpful. They also have fishing supplies in case you need some items before heading to the near by lake.

So, kinda confusing...but Barefoot Bay (aka. Big Al's Barefoot Bay) and now Castaway's Bar & Grill…read moreis out on Lake Bob Sandlin. Wife and I stopped in (as we have never been here before and they had Line Dance lessons from 6-9. Service was good and a great view of the lake. Food was bar food and good for around here. Line dancing was a bit of a let down as they didn't have a great sound system. But, lots of people showed up and made it fun. All in all, the restaurant is young and they are experiencing some growing pains. Broken tea maker and got a an appetizer wrong...but they made it right. Had pepperoni pizza and Philly Cheesesteak...but forgot to take pictures. We will come again and grow with them!

My husband went into their office the customer service attendant Sara sold my husband an 8$ day…read morepass to use the boat ramp and After! He handed over the cash she rudely tells him since he's not a guest there he has to park very far away where the mechanics work and tell give him a ride to the boat ramp, hello maybe tell the person before taking their money, because when he gets off the water he cannot walk up the hill and all the way to get his truck because he's on a heart transplant list has heart issues and when he took his money back and said he will go elsewhere Ms Sara claps back at him rudely and shouts as he's walking out the door an obscenity of rudeness for leaving and going elsewhere with His money . I called got her name I said look Sara there are a lot of elderly people and you've got to treat nicer let me tell you I could not even talk over her all she did was talk loudly over me telling me my husband was rude and snatched his money back out of her hand! My husband would never be rude ever it snatch that's her attitude short inexperienced in life lessons no empathy forwards elderly retirees cause she did it to me didn't want to give me the owners name she also said She was the manager , I find that hard to believe as rude as she was. I never leave a review that's bad but if I could give less stars Only on customer service I would give minus five stars . This young woman need Needs! Major empathy training to the general public. To the owners in Dallas, I hope that you have a training powwow with Sara because no human being should be yelled at over the phone or in person for taking their business elsewhere which he wouldn't have had she just let him park close the ramp btw this is on a Tuesday morning it was dead no boat traffic , she was just being nasty to an old man that was nice to her he didn't deserve that. Nor did I

Definitely not the reviewer type, but this company cares more about their bottom line then their…read morecustomer's safety. We called to ask about the process twice before coming because we had several kids, one very young and we openly had little to no experience. We took four kayaks out and while driving to the river entrance asked for tips and advice and the only thing we got was that there was a small 2 to 3 foot drop and to keep left until after the falls. This was absolutely not the case and the trip was way more advanced than we were prepared for as beginners. We were scared most of the time and there were several moments we were thinking we'd have to leave the kayaks behind and save ourselves. We did lose a paddle, but not because we were careless, we were literally trapped with an over turned kayak and trying to hold on because the current was so strong it was either hold on for safety or let go of the paddle. This was made extremely worse because of the weather. It began raining with thunder and lightening and this only made the current force even stronger. The worst part is that they didn't even send us out on functioning equipment. They did quick repairs with duck tape before putting the kayaks in the water and assured it was ok. One of our kayaks had a hole that hadn't been found yet and was taking on water and had to be emptied several times throughout the trip. When we did get to the falls, this kayak was so full of water inside the kayak that it flipped causing the young child and his parent to go under water. When we got back, the owner would kind of apologize, but then blamed it all on the office person Ashley. Then made excuses and tried to talk away the complaints as a non issue. I was very surprised that none of the employees seemed phased by what we were telling them; like they had experienced this reaction before. I realize that there were several circumstances that factored into our experience and not all were completely in their control, but I don't think they cared about our safety at all. They consistently failed to provide a safe recreation environment, they never displayed any real remorse or concern for our scary experience and when all we wanted to do was go home, they lost our keys, which were supposedly meant to be securely stored while we were gone. I obviously wouldn't recommend this company to anyone, but I urge you to consider going elsewhere for you kayaking needs if you want to keep your family and friends safe.

Typically, I don't write negative reviews of restaurants, companies, and small businesses because I…read moreunderstand that all businesses and their employees have their fair share of good days and bad. However, I feel compelled to warn future/potential patrons of Beavers Bend White Water Canoe Rentals and its owner, Kenneth ("Ken") Byers, based on the recent experience of my students during a church youth retreat in Broken Bow. Due to slow business and making a reservation as a large group, we were able to agree to $35/double-kayak (which is $10-15 below what they usually charge to individuals renting only one double-kayak). Initially over the phone, when i had called weeks in advance of our youth group's retreat, Ken mentioned that we did not need to worry about availability of kayaks/canoes for 23 people, as he had "plenty of inventory." On the day of the retreat, of course, we ran into a bit of a hiccup where they only had 10 double-kayaks and required the remaining kids to use single kayaks. A small annoyance, but nothing worth really griping about. Ken then asked that we arrive before 2pm. We arrived at 1:30, only to be forced to wait for over 2 hours before they finally got us to the river. A slightly bigger annoyance, but something we were willing to overlook so as not to dampen the mood of the outing. Once we were out on the river, there were 2 employees assigned to our group, and these two were responsible for directing the kids along the river. We did not realize until much later that this was their first day on the job. Of course, no one told us this important fact initially, and they acted like they knew the river well. Our youth group consists of middle school and high school students, so we made sure to rely on these 2 "experts" employed by the company, trusting their every direction. After an hour or so, the route seemed unreasonably difficult and arduous for kids who were certainly beginners at kayaking, so we made sure to ask: "Are you sure this is the right way? This seems too hard..." to which the 2 employees confidently responded their directions were accurate. It felt like we were traveling upstream and the rowing was incredibly arduous for the adults, let alone the young middle school students. So we constantly asked if the direction we were heading was correct, and they consistently assured us that it was. After a few more hours of rowing (the river route should only have taken 1.5 hours), we asked them to call Ken and help us out because by this point, the sun was setting and our kids were crying, bruised, bleeding, and/or exhausted from being out on the river for more than 4 hours. Ken was unable to locate us and we were officially lost and stranded when the 2 staff members finally acknowledged that it was their first day and they had no idea where to go. It was traumatizing for our youth students, and we ended up being out there well past 9pm while it was getting very dark, creating a very dangerous situation for a group of minors who had already been out on the river rowing up/down/side-stream, and any which way to try to keep each other safe. With all the dangerous areas that the 2 staff members led our group towards, we were incredibly grateful to have ultimately been back safely on land at the end of the night. But our entire day had been ruined; we no longer could carry out the other programs we had planned for the day; and we ended up getting back in our cabin well past 10pm in what would be the most unforgettable and regrettable day. As bad as that was, the worst part was the unapologetic attitude of Ken Byers. His staff members apologized profusely for leading us in the wrong direction and putting that many kids in harm's way, but we wanted to hear a better explanation from the owner as to how this could happen. We were unable to reach him all weekend, and by the time he called back the following Monday, he was incredibly defensive and kept explaining how much of a pain it was for him to have to pay his staff overtime for the additional hours spent on the river, as well as the extra hassle he went through to go out the next day to recover the boats that he had yet to pick up off the shore where we finally had reached the previous day. Not once did he say "I'm sorry." Not once did he acknowledge how hellish that experience was for our kids. It's like he was afraid of a potential lawsuit while disclaiming all responsibility and fault. All we wanted was for him to be sincere in his apology, but he was more interested in explaining how much money we saved and how much of a hassle it was for him than being a decent human being. I highly doubt very many people will see this review before booking with Ken and Beavers Bend White Water Canoe Rentals, but on the off chance that this helps one other person/group realize the mismanagement, poor attitude, and lack of compassion shown by this company, the time I just wasted writing this review will have been worth it.

Okay...if you're reading this don't get your hopes up that you'll ever get to come here...this is a…read moreprivate lake owned by SWEPCO so you ain't getting on the property unless you're a SWEPCO employee or an invited guest of said employee... Very nice lake with 4 cabins...also there is motel like structure with 16 individual rooms with a conference/ball room in the center... There is a boat launch with covered boat parking that will handle 4 boats and a canoe... There are 3 private piers where you can tie off your boat if your staying in one of the 4 cabins... Each cabin has 2 bedrooms with a bunk bed in the living room area...covered and screened in patio on each cabin with a nice view of the lake...fire pits for hanging out, drinking and making s'mores etc... If staying here you have to bring your own provisions (food, utensils, cooking gear, bottled water, booze etc...) It's a great location and wonderful place to hang out with friends and just enjoy some peace and quiet...very relaxing but it's too bad you'll never get to experience it...