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    The Crazy Mason

    4.0 (20 reviews)

    The Crazy Mason Photos

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    THE CRAZY MASON ATMOSPHERE

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    Cayla S.

    We had a grand time trying the selection of holiday milkshakes. We've waited a long time for this location to open, first trying The Crazy Mason in Myrtle Beach. The venue was clean. The milkshakes took a fairly long time, but the staff was doing their best.

    Crazy Pittsburgh Mason
    Angie C.

    When I'm awarding stars, I'm judging a place on what it is. Crazy Mason is not a five-star restaurant, it's a fun ice cream novelty shop. And it does what it sets out to do really well. The menu here is enormous. You can get a wide variety of ice cream with toppings, in a bowl or in a milkshake. You can get ice cream sandwiches on cookies. But let's be real, you're here for their crazy mason jar creations. There are a lot of them and they are very over-the-top, with frosting around the rim holding on cookie crumbles or sprinkles, pastries and frosting layered on top of your glass, etc. I was planning to order a peanut butter and chocolate creation and then I saw a Pittsburgh exclusive themed around black and gold and that had to be the winner. It was absolutely delicious, although it is honestly so much at once that I had to take the gob home in a little box. They definitely have a few kinks to work out. The place is new and word-of-mouth is high; I had only a couple of people in line in front of me when we arrived around 6 PM on a Friday evening, but within half an hour they were putting up signs saying there would be a 15 minute wait to place an order (clearly trying to allow the kitchen staff to catch up) and an hour wait for your treats. We waited a good 40 minutes for ours, but never got the sense the staff wasn't trying as hard as they could. It was just a huge crowd. The place is very clean, with what should be lots of seating available most times at tables and around a center bar type area. You can get your creation in a glass mason jar with a custom Pittsburgh theme or save a few dollars and get it in a disposable plastic cup. If you're getting a glass jar there is a neon sign pointing you to the "worsh station" (love it) to wash out your glass and take it home. I had to ask staff for both my box and bag, it might be helpful if those were self service around the wash station. In all the treats here are delightful. The mason jar creations are pretty expensive, I want to say my creation ran around $18 while the simple milkshake ran around $8. Still, this isn't the type of place you come every day. The owners were retired when they decided to take on this business as their next chapter; they are locals and have made this location distinctive to Pittsburgh with touches like bridge murals. They've created something very fun in an excellent location here.

    Christina S.

    Walked in on a Thursday evening and it was fairly busy, we only waited in line a few minutes before being waiting on. The shop has a decent amount of seating: counter/bar seating, 2 tops and more. You place order at the counter and then they give you a number and bring out your order to you. A great selection of speciality shakes and other sweet treats. I'd recommend looking at menu online to see pictures of the shakes bc the milkshake choice is pretty extensive! They are also pricey $14+ in a plastic cup and $17+ in a mason jar you can keep. My son and I shared a shake and we didn't finish it all. It was good but really sweet and a lot! The waffle ok top was warm and delicious. The shake was thickkkk but a little plain, we scraped the toppings off of the cup and mixed into the shake. My advice is go hungry and consider sharing!!!!!

    Lauren W.

    A fun must try new spot! It'll be kind to your instagram feed (so post worthy), your sweet tooth (can you say sugar coma), and to your sense of adventure (how to even choose a combination?!). Downsides, it's not so kind to your wallet, or to the palette of those who love a high quality milkshake, or to those hoping for a quick experience. The aesthetics of the desserts are amazing! You cannot help but grinning to ear to ear. The toppings are also quite tasty. One reviewer suggested shoving all the toppings into the shake and they couldn't have given better advice. The shake itself was pretty bland, almost as if it was built just as a vehicle for the toppings. For the $14 price tag, it was disappointing that both weren't delightful, though the toppings were quite good. An unexpected surprise, the peach cobbler was stand out and yummy, and the plain strawberry shake got five stars. The service needs some work on both speed and friendliness but that may come with time. Overall, if you're seeking a fun experience and a sugar rush, give the Crazy Mason a shot !

    This is the size of the milkshake cups and glasses
    Phyllis H.

    The building is very clean, but somehow antiseptic - I was expecting the interior to be more fun and festive. It was cool being able to see the into the kitchen/assembly area. The milkshakes do look neat, and taste delicious. Although at the price of a meal (or two!) each, I expected them to be physically larger, not just extravagant. The service was okay. People there were whatever. Got our order wrong and we ended up paying $4 for a glass jar which we will probably just throw away if it doesn't break first. But I was very distracted (by things out of the restaurant's control) during the ordering process and didn't notice the misunderstanding until it was too late. The prices definitely seen more in line with something you would find in a major theme park rather than a random shopping center in Pittsburgh

    Pittsburgh shake
    Brad H.

    This is an awesome addition to the waterfront. The inside is setup in a really cool way, with a bar type area in the middle. They have a ton of different options, ranging from the basic chocolate milkshakes to some of the more creative milkshakes. I went with the Pittsburgh milkshake, which was a chocolate and yellow cake combo. It looked and tasted incredible.

    Mint to be
    Morgan W.

    So tasty! This place is so neat! You get dessert with your dessert! Literally!! The milkshake are manic for sure. I got the "Mint to be" and it was absolutely delicious. I loved the brownie that was on top of the shake! First time here so it was a bit confusing and for a Monday night they were so busy...assuming because it's still new. It did take about 40 minutes to actually get the shake..but again it being a new place will definitely do that. The mason jars are so adorable so I recommend getting that so you have a little souvenir to take home

    Autumn S.

    Not really one to post reviews but this time I will We've been waiting patiently for The Crazy Mason Milkshake Bar Pittsburgh to open up and it was worth the wait! Their menu is huge, and the ingredients were incredibly fresh. The entire place was INCREDIBLY clean. Definitely more of a novelty experience- they do have a mason jar you can get your milkshake in and a washing station where you can rinse it out to take it home if you'd like. It seems like they're working out the kinks as far as opening hours go, so if you're traveling from a bit to get there; call ahead and confirm hours. But really I'm not posting for the milkshakes. I wanted to commend the manager who was working yesterday (6/1). We got there as they were locking the doors (hours were different on fb vs google!) and he let us in to order anyway. We ordered quickly and got our stuff decently fast. As we were leaving, another lady was walking up to the doors (which were now locked) with three small children. The manager told her they were closed but asked what ice cream flavors and toppings they like. A few minutes later he came back out with three individual sundaes (complete with toppings ) for each of them and refused to take money from the lady. Just shows there are still sweet people in the world, and props to the manager who made sure the kids still got a sweet treat yesterday. I will be back just based on customer service alone.

    JoJo N.

    I'd like to give this place the benefit of the doubt, but after 5 days having been opened it still sure seems like they don't know how to run the place. First of all, the cashier was unmanned most of the time we were there. There would be a long line almost going out the door yet no one was taking orders. We waited in line for a while before being told that we could just sit down if we were dining in - something that was not made clear from the start. We then proceeded to wait an hour for our 2 milkshakes to come out. A lady who had ordered after us waited close to 45 minutes to get just an ice cream cone. We could see plenty of staff in the back, and there would be a group of them just standing around and chatting. There did not seem to be any sense of urgency with anything. We saw customers storm out from being so frustrated. We should have just ordered take out because they definitely prioritized those orders. The timing that everything came out was also very inconsistent. We ordered the same time as our friends, and their milkshake came out long before ours did. They were done by the time ours came out. I'll give them an extra star because the milkshake was really delicious; just not an hour wait long delicious. Hopefully they figure out a better system soon. I would recommend maybe coming in a month and ordering take out instead of dining in.

    Split Happens
    Amy S.

    If you're an ice cream or milkshake lover, you must go at least once. It is a bit pricey but it's worth it. The line was looong but they had just opened a few weeks prior and there were customers everywhere. Fun thing to do if you're bored one night and looking for some place to go.

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    Ask the Community - The Crazy Mason

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    Millie’s Ice Cream Works

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    Visiting Pennsylvania for the weekend and stopped by this ice cream shop. The service was great and…read morethe ice cream was excellent.

    Millie's Homemade LLC was founded in Pittsburgh in 2014. The business has several locations…read morethroughout the Pittsburgh area, and this address is for its factory. This factory offers a *tour* on certain Friday evenings and Saturday afternoons. Each tour lasts about 90 minutes and costs $25 per person. The tour includes seeing the factory's machines, tasting ingredients, and receiving a pint of ice cream. Through Millie's website, I purchased two tickets for a tour of the factory. On the day of the tour, my husband and I parked our vehicle in the free parking lot near the building. Inside the factory, the tour guide Quinn asked customers to sign a legal agreement and then gave us hairnets to wear. We started our tour on time. Quinn began the tour by telling the history of the business. Next, we walked through an antibacterial on the floor to clean the outsoles of our shoes. Quinn showed us a bottler machine, and they gave us samples of milk and chocolate milk to taste. This milk came from Twin Brook Dairy Company and was very rich. Quinn explained that Millie's is both a dairy processor and an ice cream manufacturer. Millie's creates ice creams completely from scratch and does not use any premade dairy bases. Then Quinn showed us machines that mix and cook ingredients. Common ingredients for Millie's ice creams are milk, heavy cream, egg yolk for French-style ice creams, salt, and cane sugar. Additional ingredients could include real vanilla, caramel sauce, coffee, beet root powder for color (no artificial colors), responsibly sourced chocolate, etcetera. Millie's pasteurizes these ingredients together, cooking them at approximately 165 degrees Fahrenheit for about 30-35 minutes. Quinn allowed the customers to smell and taste some of these ingredients. Next, Quinn showed us a machine that cools the ice creams and then a machine that is used to package the ice creams. They explained that the machines are cleaned with a hot acid flush and hot water. At the end of the tour, Quinn gave miniature cups of four ice creams-vanilla, best chocolate, coffee, and dairy-free mango--to each customer to taste-test. Then each customer got to select a pint of ice cream to take home.

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    Page's - Mint chip oat milk soft serve and coffee soft serve

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    This local ice cream walk up is steeped in Pittsburgh history and still serving delicious treats…read moretoday. This was my second visit and I tried my first Arctic Swirl: toasted coconut soft serve with chocolate chunks. Loved every bite. My first visit I tried a seasonal flavor soft serve, cookie butter crunch, on a cone. It was so creamy and flavorful. They have so many flavors and categories, I need to keep coming back to try more before they close for the winter. Their fall flavors are dropping after Labor Day weekend. Find a parking spot either around the building or in the parking lot out back; stand in line; look over the menu; place your order and pay; wait for your delicious treat to be served in the next window. If the line is really long, read about their history from the photos on the back of the building. Be sure to follow Page's on social media to keep up to date with their menu. Did you know they also serve food?! They do.

    This place was surprisingly busy, even on a weekday evening, which says a lot about how popular it…read moreis. There was a line when we arrived, but it moved at a reasonable pace. They have plenty of ice cream flavors and toppings to choose from, so it was hard to make a decision. I ended up getting the cookie butter ice cream in a waffle cone with sprinkles, and it was delicious. The prices felt fair for the portion sizes and the variety of options available. Overall, it's a great spot for ice cream with lots of choices and good value. I'd definitely stop by again.

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    First, this is delicious ice cream without the fact that they are dairy free. It was amazing. The…read moreflavors are fantastic and you would believe that it is a dairy explosion but you are wrong on the dairy part. We were down the street enjoying a great calzone and some beers and we kept seeing people walk by with ice cream. So when we left we found the place...we had no idea what we had found. Inside the two ladies were cheerful and greeted us with smiles. They gave us tastes of several different options and we each chose the one we wanted. Payment was easy and there were opportunities to stay inside if you preferred. The night we went it was a lovely and cool evening so we walked back to our apartment eating the most delicious dairy free ice cream I never knew existed.

    Very good local ice cream place. I actually didn't really that they were a local small business…read moreuntil just recently! Several great spots I know carry these ice cream sandwiches (Pittsburgh Taco Boys, Burghers in Millvale, among numerous others. I tried my first Leona's sandwich from the Millvale restaurant). Some supermarkets carry them too, I think. I had their lemon meringue ice cream sandwich. Man, it's really good. The sandwich part is sturdy and holds all the great ice cream together. The ice cream is fresh and flavorful, and quite sweet. I just really enjoyed it. Yes, decently pricey but high quality, so I think it's worth it.

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    Waffallonia - Liege waffle

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    Waffallonia serves Belgian Liège sugar waffles, milkshakes, ice-cream waffle cones, coffees, hot…read morechocolate, and bottled sodas. The menu lists waffles in several flavors: plain Liege; Antwerp with ice cream and chocolate sauce; Bruges with strawberries and whipped cream; Namur with bananas and Nutella; Charleroi with strawberries, bananas, and Nutella; Ghent with bananas and Speculoos cookie butter; and Waffallonia with an unlimited number of custom toppings. Toppings include whipped cream, strawberries, blueberries, raspberries, bananas, Nutella, Speculoos, Belgian chocolate, caramel, dark chocolate shell, and the business's small-batch flavors of ice creams. During my recent visit, an employee promptly and politely served me. I ordered one Ghent waffle for $6.31 plus tax and tip. The employee made the waffle fresh in a reasonable time. Some indoor tables and chairs were available, so I sat down to eat. My Ghent waffle was nicely chewy and was topped with delicious Speculoos/Biscoff shortbread spread and slices of bananas. I rate it as 5 stars. Waffallonia's website says that 100% of their electricity is supplied from renewable sources and that they use compostable plates and recycled materials--other reasons to like them!

    These were honestly, unexpectedly amazing. The place has both waffles and ice cream, as well as a…read morefew other items and different combinations of the two. I decided to get the Antwerp with Nutella ice cream. It was just stellar. The waffles here are not the typical soggy grocery store ones. No, they are made in house and are liege waffles. So, more chewy and sugary with bits of crunch at the edges. The ice cream is also so so good. Super creamy. A pretty nice amount of Nutella flavor (could always be stronger though). Just really good and a really fair portion. When the two are paired together, it's just exquisite.

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    The Crazy Mason - icecream - Updated September 2026

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