"I don't claim to know the secret to happiness but I've never seen someone sad at a Mexican…read morerestaurant or a Leather shop!" This sign greeted us as we entered and we knew we'd found a special place! They have private label merchandise as well as carry some goods by other leather craftsman. Everything from belts to slippers to jackets and vests, Fanny packs, purses, wallets... so many great things! The young woman who helped us was very informative, helpful and let us know that this is a family operation. Such a treasure!

I love my slippers! The quality is incredible and I can tell they will wear well. So comfy!!!!…read moreAlready recommended these to a friend.

We went to the new location in Coeur d'Alene at the old Shopko location which is Sportsman & Ski…read moreHaus. It's a nice-looking store but didn't the things I am interested in such as fishing gear and boating gear. Amazing shoe selection! Employees that were either non-existent or did not seem to want to help. We went opening weekend and the bathroom looks like a Dollar Tree bathroom in that it had residential bottles of soap and a roll of household paper towels set directly on the counter and a small trash can that could not handle the trash generated. So maybe this store will get better as they did not seem ready to open

Customer Service is almost non existent in this store.read more

I LOVE this store! Each location has completely different clothing. I typically go to the one in…read moreRiverstone if I'm looking for a cute dress. But lately the Downtown CDA one has had a great dress selection as well. Shopping choices are limited in CDA so I'm VERY thankful to Kareen and her contribution to the community! Providing us with beautiful clothing options that are carefully curated. She always hires the best people, everyone is so sweet and helpful! I can't say enough great things about these stores!

I would avoid this store like the plague!! The staff were ok, but wow the owner was terrible. I…read morewould never step back into her store after this experience. I can never imagine supporting a small business with an owner like that. Spent over $100 for one item and wouldn't stand behind her product and quality. Such a disappointment

When was the last time a shoe store refused to refund and accept a return on a factory defect…read morewithin just a few days from purchase? Actually, Encore doesn't accept any return, for ANY reason. It is deep within their website. Somehow Encore has silently changed from the common practice of being a regular store, a middle man responsible for the whole relationship between customer and brand, to being a fraud facing store built on brands that DO NOT reply to customer emails and have no intention of owning their quality. Case in point: I bought Hi Tec work boots, 3 days later the metal lace hoop breaks. Took back with receipt, was informed they couldn't be re-sold so no return, also advised not to lace up boots because something like this could happen?Advised to work with the manufacturer. THE MANUFACTURER IS IN AFRICA and the UK, AND WILL NOT RESPOND TO EMAILS. We tried, and tried again. So, not one more time ever will Encore get my own or my kids business, their pretty young so us alone is 40 + pairs of shoes until they are all through school. To be clear, I'll harp on this for years to come to anyone who could appreciate the story..aka..anyone with $$ that wears shoes. FAFO

No employee can be found there. Twice I had to open the "Employees Only" double doors and yell for…read moresomeone to come out. Just go to Black Sheep and save yourself the aggravation.

11.3.25: First time here and came to exchange something at one of the stores. My friend told me…read moreBlack Sheep bought out this mall and sure enough, when I walked in I got the Black Sheep vibe. I feel this mall has a lot of potential and took a pic of the directory so you could see all the stores that are there. Again, I came here to exchange something at Bath and Body Works, which worked out great. Women's restroom near the food court was clean and stocked. For a late Monday morning, the mall wasn't too busy.

Life is good store Was there today and was looking to get…read moreme a new shirt from coeurd'alene. I was looking at the purple one with mountains on it. Saw the price then I put it back down and went to talk to my husband about it and the employee that was there working asked me if I was going to buy the shirt and I said no and she was like what about the shirt in your pocket. That was my phone which I showed her and at that time we left. I spoke with Brian about this situation. He said he would handle it.. But still that is not right at all. So be warned. You wear a sweater and have your hand on your phone in the front pocket the lady here will think you are stealing. So I advise you don't so you won't be accused of stealing like I was.

The store was clean and well organized. I just feel the prices are too high especially when I can…read morebuy the same things brand new at WalMart or Target.

It was a fair sized shop with a variety of sections. I saw clothing for men, woman and children…read more They had a section for shoes, furniture, bags, kids toys. Behind the counter they had a variety of things as well. I'm sure they were the higher ticketed items. I felt things were fairly priced.

Nice store and expensive casual clothing, but really? I…read morespend $80 dollars on socks and I have to walk out carrying them loose because they don't have any bags. I was told they ran out of bags, but is that because they want me to buy their ugly recyclable bags? It's their fault they don't have them, the guy should have just given me one of their bags instead of making me buy one. Go to the chefs store and buy a generic one if you ran out. What a pain to carry loose socks around.

I went in to get a pair of shoes they were very friendly asked me twice if i Needed help and even…read moretalked about anime with me for a while best experience I have ever had in a store

Had such a wonderful time thrifting here. Lots of new designer stuff and super clean. Don't sleep…read moreon this one!

Great prices. Very clean and organized! They also offer deals on top of their great prices.read more