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    The Cut Factory

    3.7 (18 reviews)
    InexpensiveBarbers
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    3 cancelled appointments in a row with no communication as to why.
    John R.

    I wish I could give this shop a higher score because the cuts I have gotten have been great. Unfortunately, it's nearly impossible to get in the barbers chair due to constant appointment cancellations. While Kooba is a great barber, he is extremely unreliable. Today was the third time in a row he's cancelled on me in the last month. Normally if there's a valid reason for a cancellation I wouldn't mind, but that's never the case with Kooba. Each of these appointments were canceled 15-30 minutes before the scheduled time with no communication given as to why they were being cancelled. I've provided my phone number, email, and have even added notes to my appointments that state to call or text me if there are any issue with my appointment time, but I still receive no communication. It's extremely frustrating when appointments are cancelled last minute with no heads up, especially when the appointment is early in the day and you've planned your morning/afternoon around it. Once is forgivable, twice is frustrating, but 3 times in a row with no text or call? After giving the benefit of the doubt the first 2 times? It's insulting. Kooba may have a valid reason for missing these appointments (life happens, I get that) but there's no way to know when there's no communication given. It's a really awful way to run a business. I wish him well, I've given many chances, but I won't be making any future attempts to make an appointment.

    Edwin C.

    Great barbershop! Great people. Always make you feel welcome. I like the fact that I can take my kids there on a Sunday to have them with a Fresh cut for the school week. You don't see to many shops that are open 7days a week. Very convenient!

    Son getting laced up at the Cut Factory
    Raoul G.

    Everything you want in a barbershop. Great atmosphere, barbers who know what they are doing, and top notch customer service. I been going there for 7 years now and have never thought of going somewhere else. I get my cut from David but i have gotten a cut there from some of the other barbers as well and they dont skip a beat.

    Love how Lou edged and lined up my little guy!

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    5 years ago

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    6 years ago

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    11 years ago

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    David C.

    Helpful 4
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    6 years ago

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    5 years ago

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    10 years ago

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    David C.

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    7 years ago

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    10 years ago

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    David C.

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    10 years ago

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    7 years ago

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    11 years ago

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    David C.

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    9 years ago

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    10 years ago

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    David C.

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    David C.

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    David C.

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    David C.

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    11 years ago

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    David C.

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    Review Highlights - The Cut Factory

    . Lou advised that he would be cutting my younger son's hair and Geo would be cutting my eldest son's hair

    Mentioned in 2 reviews

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    Salon 601

    Salon 601

    4.5
    (64 reviews)
    1.5 mi
    $$

    Ronen at Salon 601 is an excellent hair stylist. I've been to every barbershop in Morningside…read moreHeights--having come from California, I found barbers novel. Alas, very few of barbershop haircuts were clean and even. I decided I needed to put up a bit more cash if I wanted proper results. Salon 601 isn't cheap, but Ronen takes his time with your hair. Shampoo and conditioner is typical with every cut. He then gently blowdries your hair instead of slapping you with a wet towel. When you and your head are ready for a trim, Ronen spins your body this way and that, tilting your head at various angles in the light, all to ensure he provides an even shape. He isn't limited to one tool either, he's dextrous with the scissors, thinning shears, shaver, etc. If you have special instructions, Ronen is excellent at listening to you. But better than that, he will provide insight and new ideas as to what might look best. If you don't like it, he won't force it down your throat. Salon 601 is clean, neat, and modern and more people are discovering its virtues. That's good for the business, but not so good for my last-minute appointments. The only downside I can think of is the salon is tucked under the flowershop off of Broadway, on W 112th. The upside, I can still get a same-day appointment.

    I'm boggled--BOGGLED!--by the five-star reviews. My review is for the service, or rather, the lack…read morethereof. I made an appointment for Wednesday afternoon and the salon was empty except for Ronen, who asked me to wait while he finished up something on the computer. I used the bathroom and waited until he was ready for me. Upon being seated in a salon chair, I showed him my inspo cut: a long, angled bob. He told me he couldn't do it as it was "too drastic." I have straight Asian hair, a bit past my shoulders and quite thin. I don't understand how a long angled bob is beyond the skill set of a salon proprietor. I left beyond disappointed and super confused--was it a race thing? I called a salon 12 blocks away and got an immediate appointment. Within 40 minutes I was shampooed, my hair cut and blown out, dry cut for shape and precision, and even photographed. I'm in my mid 40s and having worked in the beauty industry, I'm knowledgeable about styling and realistic when it comes to hair expectations. I don't recommend this salon at all.

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    Salon 601
    Salon 601
    Salon 601

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    The Cut Factory - barbers - Updated August 2026

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