Excellent work, extremely nice and great communication throughout the whole process! Would recommend to anyone remodeling any part of their house! We got our kitchen Island redone and it looks incredible! read more

The Design Center - New Kitchen Island - General Contractors Near Me - Frisco, Texas

Marco did a great job helping me find the kitchen that I wanted and the communication throughout the whole process was great. When we do our bathroom we will definitely come back read more

My BF and I walked in and we were barely greeted by the four people that were gathered around a desk at the front. We mentioned to them that we wanted to look around and they allowed us to. Immediately after the group of people continued with their talking, very loudly, about depression and suicide. We were the only guests in the place. We can hear everything that they were talking about. Depression and suicide is a serious matter that shouldn't be blurted out in public. That is very insensitive. Anyways, it took almost 15-20 minutes for someone to finally stop to ask if we had any questions. When we were finally helped, that guy asked us what our budget was. Mind you, I stated a budget based on a QUOTE that was given to me by a contractor. When I stated my budget the guy rudely shook his head and shut us down really quick. He literally looked at us like we were idiots. I do not appreciate nor do I think anyone else would appreciate being treated like that. The prices here are expensive. You can come here to take a look at demos/samples but save yourself some money and find a bathroom remodel contractor elsewhere. This place obviously didn't care for our business. Overall, this place was not professional. They were rude to me, my boyfriend and whomever they were talking about that has depression. I do not stand for them at all. read more

I stopped in one afternoon to inquire about getting scraped hardwood floors. I was greeted by Sam who came out to our home to measure later that day. We live in a 17 yo home and was leery about the hardwoods matching up, but Sam assured us it could be done. We had the carpet taken out of our master bedroom and office and replaced with hardwood. Both of these rooms butt up to existing hardwood so it was imperative that it looked seamless. They did an unbelievable job on the floors and were done in such a timely manner. The price was amazing considering it wasn't much more than it would have been to replace with carpet. Thrilled with our results and hoping to do more projects soon. read more

Do NOT hire this place to design your remodel. We worked for over a year to get correct materials that had been paid for in full, and to date have yet to receive them. We have been forced to order the final correct materials on our own from a different supplier, and paid for them AGAIN. Below is my note in my phone that was developed over the last year of this project (starting in September 2021) of all the various MAJOR problems created by Marco Orsini's inaccurate measurements, design deficiencies, and failure to remedy problems HE alone created. His installer, Nadir "Leo" Daoud, is top notch, and he is HIGHLY recommended, but Leo should not have to overcome Marco's inability to read a measuring tape. In addition, Marco is apparently more interested in returning often to his home country frequently and was often out of the country during the most critical times of our project execution. Marco Orsini's created problems with our remodel: 2. Laundry Room and Bathroom door facings and drawer facings are the wrong style. 1. In Vantage they are Sherperton. (In Kraftmaid version should it be Stilton?) A. The kitchen facings are correct B. The laundry room and bathroom door and drawer facings are different and incorrect 3. The Kitchen Island cabinets were not ordered at the time of the other cabinet delivery and was not ordered for 6 weeks after installation of cabinets was completed, resulting in additional 3 month delay of arrival of island cabinets. 4. Installation of island had to be completed by a different contractor 5. Drawer pulls were always expected to be part of the installation, but apparently this expectation was not communicated by Marco to the installer, Leo A. Once onsite, and after much coaxing, Leo agreed to install the drawer pulls but did not before leaving the job site 6. Puck/Cabinet lighting was always expected to be part of the cabinet installation, but was performed as an extra assignment by our remodel contractor 7. As discussed before order, all kitchen lower cabinets were supposed to have pull out systems installed and no static shelving. Two lower cabinets contain static shelving as the middle shelf 1. Cabinet B24Butt.DXFWI - 2nd cabinet to the right of the kitchen sink cabinet on the East wall has a drawer on the bottom but a static shelf in the middle below the top drawer 2. Cabinet B33.2DXT - Cabinet to the left of the microwave cabinet on the North was has drawers on the bottom but static shelf in the middle below the top drawer 8. The cutlery drawer insert was supposed to be removable. It is hard mounted in the drawer. 9. The crown material that was provided is 2" too short in the kitchen because of the plan measured height discrepancy. We have the material, but it is not yet installed. We need a 12" crown solution 1. Lazy Susan corner cabinet bottom shelf roller is broken 2. Cooktop cabinet, bottom drawer glide is broken 3. 100% of the quoted cabinet order costs have been paid to Marco 4. 50% of the quotes cabinet installation costs have been paid to Marco 5. Measurements in provided drawing plans are wrong in many multiple ways creating a lot of confusion for the first 3 days of installation 1. A. Overall height of ceiling in kitchen plan is inconsistent 6. i. This has affected height alignment of all the various cabinets 7. ii. This affects the crown molding that has been planned to be applied to the cabinet tops 8. iii. It appears the incorrect height crown molding base box was ordered, 6" instead of 8" 9. B. Overall length of South wall is incorrect 10. This has affected the layout and spacing of the various cabinets along the South wall 11. C. Cabinet measurements for lowers do not match uppers causing a mal-alignment of the cabinet facings from top to bottom 12. Delayed start date for installation of 3 days A. Hotel Rooms were pre-paid and un-cancelable meaning that a total of 5 nights (3 for Leo and 2 for Marco) went unused B. Stay had to be extended by 3 nights in order to complete the work C. A total of 8 nights were unplanned and extra in order to complete the installation of the delivered cabinets D. A return trip will be required to complete installation of the island, crown moulding, and drawer pulls, requiring additional hotel nights 1. We have many materials that were provided that were not used, materials we paid for but have no use for. 2. 1/2 kitchen cabinets have painted bottoms and shelving and the other half does not 3. Refrigerator space was made to be 36" and refrigerator is 36" which prevents installation of baseboard along the wall side and wall back of refrigerator space because of a lack of adequate space for baseboard resulting in an unfinished look and corner where baseboard stops on front corner of refrigerator. read more

Great group of guys . Does great work, you won't regret using them for your remodel of your bathroom

We couldn't have asked for better service nor an exceptional experience, with a beautiful bathroom to cap it all off. Our bathroom wall tile was installed by the crews of our builder and, six years later, began detaching from the wall. We visited The Design Center, Marco heard our problem, and he immediately came up with a design and an action plan. Marco and his crews were courteous, timely, and we are the recipients of their quality efforts. Thank you to the team!! read more

They did a great job installing my floors. Marco and Lena were really helpful with the tile choices that we picked out and the design patterns. I highly recommend them. read more

Beware! Awfully rude for no reason! Went in with a few questions because I had no idea where to start. The gentleman shut me down real quick and was very disrespectful to me in front of my 9 yo son. In these difficult times with the virus I try and support local businesses but this one is a hard no. If you do decide to do business with them please send in your husband in. They will probably offer a bit more customer service. Taking my business elsewhere. read more

BEWARE of using this company. They have poor customer service and communication with clients. We had a small kitchen project and had to order 3 kitchen cabinets. When we received them a drawer was broken, and the cabinets were too big which delayed our completing the kitchen by another 10 days. When notifying Marco Orsini, the Director of Sales, we were told that our installer didn't know what he was doing and it wasn't his problem. When we sent pictures of how the cabinets were too big he then re-ordered the cabinets. There was no apology given or any kind of compensation for the inconvenience and hassle. In all, it took over 30 days to get 3 cabinets which we were told would only take 12-14 business days. When we received the cabinets we did not receive toe kicks or spacers that we were suppose to get. When notifying Marco he ignored text. He did order them and got them to us but didn't let us know he was ordering them. Fortunately we didn't go out and buy them before receiving them. DO NOT RECOMMEND THEM. I rate one star only because I had to rate them something. read more

Design center in Frisco has a wonderful selection of modern and updated cabinets, flooring and countertops. They're knowledgeable staff will guide you through any remodeling project. The work crews are efficient and professional. They take great care while working in your home and they clean up after themselves. The job is inspected throughout the work process to ensure that you are completely satisfied. read more