They have reasonable prices and have friendly staff. When we got our rings, I wasn't planning on buying that day but got convinced into buying it due to the price (they had a sale). I wasn't interested in shopping around more as they could customize my ring into the setting in white or yellow gold. I originally wanted a yellow gold, but the sales person recommended the white gold. I also walked out with a completely different ring than I had in mind. I think it's important to let the expert give advice and try a few different things that work for you. I thought I knew what I wanted, but kept and open mind.
He said if I didn't like it I can come back and change it to yellow gold. I am still trying it out to see how I feel about the white gold.
You also get 1 free resize.
They offer upgrade options as well.
You will maintain the value for this ring and just pay the difference when upgrading.
They also replace the Diamond stone if it goes missing, but not the band/ whole ring. For that, they recommended purchasing a third party insurance (ie through your auto insurance).
They do not have a return policy. Exchange was okay.
We got our engagement and wedding rings from here with lab grown Diamonds. When we went back to pick up the rings, we got another tungsten ring. I preferred it that way so that was good. they have a IGI certified Diamond read more