This place makes dreams come true! That's it. I was a completely clueless guy, overwhelmed with where to even start when shopping for an engagement ring. Through a friend's recommendation (already a good sign), I went to see Richard, and he helped guide me through what to actually look for. Over the course of 2-3 months, I visited him multiple times, asking for advice, having him look at diamonds I was eyeing, sending inspiration photos, and trying to figure out that what I wanted was basically a Frankenstein combination of multiple ring styles. Still, he entertained every idea I had. He told me more than once, "I don't want to take your money if you don't want what I'm giving you." That alone says a lot about how he runs his business. After all the planning, brainstorming, and back and forth, Richard and his team pulled it off. He helped me give my fiancée the ring of her dreams, something unique and special enough to match who she is. So thank you, Richard, for helping make that happen, and thank you, Shelly, for always entertaining me and making me feel like family during what was honestly a pretty stressful process. You've made the whole experience feel exciting and personal instead of overwhelming. Oh, and to tie it all together, I did introduce my fiancée to Richard and Shelly. That's how big a part they played in the story of our engagement. read more

This is a fun, close-knit crew that's genuinely helpful, honest, and easy to do business with. The whole place has strong family-run vibes--you're treated like a person, not a transaction. They always help me improve or fix my jewelry and do it quickly whenever their schedule allows. I trust them completely, and that's not something I say lightly when it comes to jewelry. Highly recommend. read more

Great customer service! Came here to get my ring resized and the lady was so cool, she was very accurate making sure I got the right sizing. My ring was ready in the same day! They polished it too, looked brand new! I definitely recommend this place if you need ring resizing. Great pricing also read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

My ring got caught against a door, became flattened, and got stuck on my finger. My finger was swelling and hurting badly, and I was getting very worried. The staff remained calm, reassured me, and carefully cut the ring to remove it. They were incredibly kind, professional, and compassionate throughout the whole experience. What could have been a very stressful situation was handled with such care and expertise. I am so grateful for their help and outstanding customer service. Thank you for coming to my rescue--I highly recommend this jewelry store! read more

Literally the nicest people working here. Called to get an appt for ring resizing, it only took about 15 minutes from the moment I walked in! the service is great. I sat and chatted with the employees while I waited, about my engagement and wedding plans, it felt like I was chatting with family or friends I've known a long time. I highly recommend! read more

The best there is. Friendly and inviting. Our repairs are done quick. Got my ring resized while I waited and it fits perfectly. My toddler loves coming with me to visit the pups. read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

Great people and great work, I brought a ring in that I had stepped On and bent it all over. They fixed it better than new, adding the missing small diamonds and straightening it. Great work and a great experience. Don't know how I missed going here after living in Newark all these years. Wife loves it. I will be going back when it's needed. read more

There is no one else I trust with my jewelry needs. Rich helped me reset my original wedding band from a channel setting to prongs. He also found a way to improve the fit of my engagement ring over my large knuckle by placing a 'butterfly', Newark was the third jeweler I consulted with before I proceeded with the work. They presented the best design options at the most reasonable price. Simply the best! read more

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Rich and Shelly are the best. Newark Jewelry Center to San go place for Jewelry repairs. They are fast with repairs and the service cannot be beat. If you haven't tried them you should as you do not know what you are missing. I've taken my Mom's jewelry here as well and she couldn't be happier. Give them a try, did I mention they sell jewelry as well? Thanks again Rich and Shelly for such great service and beautiful repairs. Denise Lopez read more

I've been going to Newark Jewelry Center for about two years now, and every experience has been outstanding. Rich, Shelly, and their team are true professionals who genuinely care about their customers. Whether it's resizing a ring, fixing a chain, or just stopping in to clean a piece, they always treat you like family. Their craftsmanship is impeccable, everything comes back looking brand new, often in less than an hour. It's rare these days to find a jeweler that's not only talented but also welcoming and trustworthy. Newark Jewelry Center has earned my complete confidence, and I wouldn't take my jewelry anywhere else. Highly recommend to anyone in the Bay Area looking for quality work, fair prices, and genuinely kind people! read more

I initially came to repair my necklace which was completed in 20 mins. Rich and his team was able to restore and my necklace look new again. While I was waiting, Rich took the time to explain to me the differences with the different kinds of lab grown diamonds and got me interested in purchasing some princess cut earrings. Rich is very professional, knowledgeable, and efficient. I highly recommend coming to the Newark Jewelry Center! read more

Great overall experience! Called them to get a battery installed in my Movado Saphire watch and talked to a woman named Shelly. She said they would have it done while I wait so I headed there right away and was greeted by her and another gentlemen ( didn't get his name ) working on jewelry. I gave her the watch and as we had a nice conversation the watch was done in just under 12 minutes. I definitely recommend this place for getting your watches or jewelry replaced or repaired. Great and genuine people. Thank you again. read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

Absolutely! Here's a polished 5-star review you can use: --- 5 Stars - Exceptional Service! I had a great experience with Rich. He fixed my watch quickly and didn't charge me a dime--which is practically unheard of these days! On top of that, Rich is just a genuinely kind person who clearly cares about his customers. His shop is well-run, welcoming, and full of integrity. I highly recommend Rich to anyone in need of honest, high-quality service. I'll definitely be back! read more

If you're looking to get your jewelry altered, fixed and even cleaned - or if you want to purchase quality and vintage gold and silver goods, Newark Jewelry Center is the place to be! Rich and Shelly have been a cornerstone in providing exceptional care and service to the community for all of our jewelry needs for over 40 years. They always welcome you with a presence that makes you feel right at home. They listen to your wants and needs, providing you with a sense of value and confidence. I brought in a bracelet because it was longer than I liked. After telling Rich and Shelly what I wanted, they took the time to address my concerns and explained what they could do and what the process would entail. Fast forward and VOILÀ! It's as if I got a new bracelet that was personally sized just for me! read more

With a Push of a button and a Buzz from the other side. Rich, owner, Shelly and Jorge ~ really know their customer service and their products from antique, vintage to Lab and Natural stone. They have an array of settings and different loose stones. From platinum, white, rose and yellow gold to silver even titanium and stainless steel. Real Jeweler and craftsmanship because they also do custom work and repairs. Thank you thank you for helping me and making me feel welcomed. read more

Newark Jewelry Center - Unique Vintage 14 k Yellow Gold 5 gms Setting with a .33 marquise brilliant cut natural diamond. - Jewelry Near Me - Newark, California

I've been a Newark Jewelry customer for a long time. They are honest and very helpful. I always feel like family whenever I am there. My Mom passed some years ago so I took her jewelry to Rich, just to see what I had. A broken chain, one earring of a set, and a little gold pendant or two...Seeing how much they meant to me, Rich suggested putting the pieces together to make one special piece, one that celebrated my Mom. That's the kind of care and attention you will get there! Whether I'm buying a piece of jewelry or just getting a new watch battery, the service is awesome. Thank you Newark Jewelry Center! read more

Always a great experience. Rich and his crew are always so helpful and truthful. We been using their services for over 40 years. Their custom pieces are beautiful and exceptional. These folks are truly 24 karat! read more

Friendly service and fair price. Had my watch repaired and will definitely come back again.

Incredible craftsmanship and skill and pride in craft in this establishment. One of the only jewlery stores I've ever done business with that has both REAL jewelers and a REAL watchmaker. I took in a very sentimental watch with a cheap japanese movement that was gifted to me by a friend whose time and date setting mechanism was broken. Rich, while extremely friendly, told me in a very matter of fact way that the watchmaker had poor experiences with similar watches in the past and that success couldn't be guaranteed with this kind of project, but eventually caved when I told him i was more than happy to pay the watchmaker for his time regardless of the outcome. The watch ended up needing parts replaced in its keyless works (the setting bridge and some gears i believe). The minute hand hole was also oversized. Luckily, i found a movement similar enough online that the watchmaker was able to cannibalise the parts he needed and make the original movement work. Now the truly impressive part to me is that he WELDED THE MINUTE HAND HOLE SHUT AND RE-DRILLED IT. It's a thing of beauty. Freaking true and dead center. These guys are true craftsmen and masters of their craft. Have confidence for ANY project or work you need done because they are the real deal. THANK YOU RICH AND WATCHMAKER. read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

Customer service is EXCELLENT! Thank you Richard for bringing my ring back to its shiny old self. I am a very happy customer. read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

Wonderful experience. They know what they are talking about. Will recommend to anybody looking for gold, jewelry and more. Will be back again soon! read more

I have a ring that needs re-sizing and a bracelet which needed repairs. I was fearful of going to just any place and made sure I conducted as much research as possible. I found NJC through trusted Yelp which has never let me down. I called a couple days ahead of time and made an appointment for Saturday. I unfortunately could not make that first appointment and had to call and they got me right in the same day. Rich helped me over the phone and was kind and patient. Shelley helped us upon arrival and was very welcoming and helpful. I didn't know what to expect in terms of price and wait time and both were very reasonable. We walked out within less than an hour. While there they had a lot of folks come in for similar services and to purchase wedding rings. Rich has been here for 42 years and we are now customers for life. Oh yeah, Shelley shared some of her homemade oatmeal raisin cookies which are so delicious! I commend this small business for staying true to their values and keeping their customer service and quality central. read more

Newark Jewelry Center - Bracelet fixed - Jewelry Near Me - Newark, California

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TL;DR: - a fast and economical option but I question whether or not they're equipped with the proper eyesight needed to identify and fix small blemishes on equally small jewelry pieces. parking: - lots of parking available wait time: - there was little to no wait but be cautioned you'll have to be buzzed in. ambiance: - a hole-in-the-wall location that opens up into a cluttered and old-school jewelry store. service: - fast and individualized service. we came in to get a ring re-sized and were able to pick it up a few hours later. we took it home and realized (under better lighting) that the ring was not re-sized very smoothly. we took it back in to get it fixed for no extra charge but I question whether or not anything was done to fix the issue as the blemish is still there. read more

Referrals are everything!! I just have to say that the world needs more good people like Rich...I just really appreciate him! I had the pleasure of meeting with him yesterday, I needed his help navigating some things. I appreciate his candor, his expertise and suggestions. I look forward to the opportunity to work with him on custom jewelry and my jewelry questions. Nice to be able to work with someone you can trust...and I felt that immediately! read more

I just left this little gem and OMG they went above and beyond my expectations! I broke my favorite pair of gold earrings...well just one but Mr. Rich notice a crack in the other one and repair that as well and also added some reinforcement. I was so pleased with the outcome I could stop smiling . Not to mention Shelly and Rich have impeccable customer service, best service I have received since moving to the Bay Area they were both so very kind and it was definitely a pleasure. I would definitely recommend. If I could add more stars I would. Thank you so much read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

We always have such a great experience here when we visit. The customer service is above & beyond. Everyone is so welcoming, knowledgeable & honest. The quality of the jewlery is also amazing. Thank you for always providing such a great experience and for always taking the time to sit down with us. Our son loves his birthday gifts this year, thanks to your reccomendations, service & care. We will definitely be back and definitely will refer all of our family & friends. read more

If every store I went to was like this business, the world would be a better place. My father passed away and I inherited his Rolex. The watch hadn't been worn for a very long time and you could tell that it wasn't running as well as it should. The glass was scuffed pretty bad and the winding action was sluggish. Being that this has a ton of sentimental value, I struggled to find a reputable place that could service it, mostly because of my own apprehensions. I wasn't going to leave this with anyone. I read through almost all of the reviews for Newark Jewelry on Yelp and found 1 that mentioned a Rolex overhaul. So I gave it a shot. I don't regret it at all. Shelly and Rich are AMAZING. They have been at this location for a very long time. Rich was able to tell me a lot about the watch (and Rolex' in general). I could have chatted with the both of them all day. The overhaul price was reasonable. When I got it back I was pretty speechless. I'm not going to lie, I almost started to tear up. The watch came back in perfect condition and was even set to the correct time and date. The moisture damage/buildup on the dial was completely removed (except the second hand, which I specifically told Rich not to replace). Extremely glad that I came here and will definitely not have any problem bringing any and all businesses to this place. With everything going on in the world, it's nice to know that there are business like this that still exist. THANK YOU!!!!! read more

Newark Jewelry Center - After overhaul and crystal (original acrylic) resurfacing. - Jewelry Near Me - Newark, California

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Another "wow" business. My bride has been going here for years. We decided to have them make our wedding rings. The price was great. The work is high quality. We love the rings. We will return for all our jewelry needs. read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

When you find GOLD, you don't dig anywhere else! Rich, Shelley and their crew are World Class Super Stars. This is the pinnacle of how a family owned business should operate. Greetings with warmth, smiles, friendly discussion. So Knowledgeable and Customer service oriented. I've been coming to this amazing place for several years and still each time I walk in, I'm adorned with their positivity and zest for life. Today I had a gold O-ring made for my Pickleball pendant made. As always with 100% professionalism they always clean your jewelry and this time they put a fresh gold plating on my pendant. Honest, fair, timely is a part of their DNA. I could go on for pages, but rather I'll just say, If your going somewhere else, your missing out. PS. I'm sure your wondering about the cookie....well, one of the ways they touch your heart (if you happy to be so lucky) is with a homemade cookie. Shelly is the BOMB ‍ baker ...yummy!!!! read more

Newark Jewelry Center - Pickleball Pendant -Gold Plated - Jewelry Near Me - Newark, California

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Great customer service!! Rich and Shelly are very nice!! They make you feel very comfortable there. I had a ring made from 2 rings and it turned out ABSOLUTELY BEAUTIFUL!! I do highly recommend them!! read more

i've been here twice now and my most recent experience was the best ever!! shelly is one of the sweetest people i've ever met. i needed a new bail for my girlfriend's pendant, she gave me several options and had it done faster than usual because i had a flight the next day. it was quoted to be done by 1pm the next day but it was done by 9am! she even gave me a little box and bag for the necklace. she was very pleasant to talk to and i'd go back just for the conversation. thank you shelly! read more

I've enjoyed shopping and having jewelry repairs done at Newark Jewelry for years. The staff is a hoot and very knowledgeable, also very honest and value their clients patronage. Recently, my Longines watched stopped again! The last time it stopped I sent it to Longines for repair and they told me they had to replace all the movement parts. We'll okay I'll buy that once but had a feeling when it stopped again I should have someone local that I trust look at it. If you know Longines, they're trusted, beautiful time pieces and not cheap. We'll, I took it to Newark Jewelry and they said there's no need to send it anywhere that it's just a battery that needs replaced! I was so relieved and happy! I love my watch and am so thankful that Newark Jewelry was there with an honest assessment of the watch that Longines said needed all new parts! Thank you all at Newark Jewelry!!! read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

My wife found Newark Jewelry Center recently when she needed her wedding ring resized. It came back fitting excellently and looking just beautiful! I then called to see if they could make a memorial ring for me and they said sure, come on it. (I did not want to have to deal with an online company for this purpose.) I ordered the base ring and when it came in, I went down there and Richard completed the memorial ring right in front of us. I also had them size and "refresh" my wedding ring and it come out beautiful as well. Richard's store does excellent work, and he and his assistant, Shelley are just wonderful people and care very much about making their customers very happy. read more

The people at this joint are really nice. Took my 25yr old wedding band in for sizing (it must have shrunk). I was able to stay while they sized, checked the fit, and completed the work. I swear it looked better than the day we bought it! Had the wife's wedding platinum wedding set cleaned and repaired at the same time. Very professional yet 'homey' place to shop for or repair jewelry for a competitive price - highly recommend. read more

Amazing service!! Rich and Shelley are great! I had an earring back imbedded and they were determined to take it out for me and they did! I have never even bought anything from them and their service is still amazing! read more

we love Newark Jewelry Center!!! They are so nice, affordable, and FAST. we went to a different jeweler a few weeks ago to have my fiances engagement ring resized- they took the ring in but couldn't tell us how long it would take or how much it cost. with our wedding only days away we took our ring back and went to newark jewelry center and they completed it in 30 minutes! very thorough, upfront pricing and beautiful work. we will definitely be going back!! read more

I got my watch resized and they did a great job and it was super fast. I will go here for all my jewelry repairs, adjustments, and cleaning if needed. read more

The best Jewelry store around! Chelly, Rich and Jorge are the best! Would recommend anyone to them. read more

My dear mother Tommie has been going to NJC for decades. She calls going to see Richard and Shelly therapy. She has been purchasing estate pieces and or having something made by their very talented craftsmen for years. Any occasion to see Rich my mom is on it. Always finding a gem of a piece. So, it was only fitting when my now wife and I decided to get married October the 25th 2015 that we should have Richard make our rings. And to our great pleasure he made us two of the must stunning diamond eternity bands. Both her and I get compliments daily on the rings. Fast forward to present day. I had the pleasure and delight of spending the afternoon at his place of business getting both our rings tuned up. They both look as brilliant as the day we picked them up. I see now why my mom has made friends with these kind and generous people. They do business the old fashioned way, honest, hardworking and reliable. We have been over the moon with our rings and today on our Anniversary we have rings that look as new as when we had the pleasure of purchasing them from Richard. Many thanks to the fine people of Newark Jewelry Center. read more

Newark Jewelry Center - Jewelry Near Me - Newark, California

I can't say enough about this place. I've been here so many times and Rich and Shelly always make sure that I and others are happy customers. I've already reviewed them, but I'm doing it again because they're great! They were able to take old gold from my late parents and forge it into a beautiful ring. They ordered me a diamond and forged this beautiful ring. I'm so pleased that this ring represents my mom, my dad and me all in one piece of jewelry. Without their creativity and expertise it would have never happened. Rich is an expert and gives fair prices. He's helpful and will make whatever jewelry vision you have come true. Shelly is accommodating and one fierce baker. If you come in on a lucky day she's baking, you'll leave with jewelry AND a pastry. I've raved to them to my friends and call Newark Jewelry Center my jewelers and hopefully you will too! read more