I got a quote for vent cleaning around the entire house including dryer vent cleaning based on my…read moredescription/request. The process to hire them was simple and the quote was reasonable and upfront. They listed all things they would do and completed the tasks on scheduled time as confirmed.

E.R. Air was superb in every respect! We had searched all over for a duct-cleaning company that…read morecould reach our 3rd/4th floor broken air vent and clean out the birds living inside which were keeping us from using our dryer :( When we found E.R. Air, they came out the same day with their bosun's chair, and got it all done, very professionally and for a reasonable cost (they could have charged more as we were desperate!) The team, Jorge, Julio, and Ray were great. We will use them again and tell our friends. Thank you E.R. Air!!

Mr. Duct sent Miguel out to clean our ducts. He did a great job. For those looking at duct cleaning…read moreservices, you should look for National Air Duct Cleaners Association (NADCA) certified shops. You should also shop around because some places offer bonus services that you may or may not need, or may even be hazardous to the occupants of the home, like sealants or chemicals. Check the EPA page on "Should You Have the Air Ducts in Your Home Cleaned?" for a thorough treatment of the topic, though note that it's much less enthusiastic about duct cleaning than people's subjective experiences, especially people with allergies or sensitivities, or if you've just done a remodel. I'd refer to "Is it worth it to get your air ducts cleaned?" on r/homeowners and "Is air duct cleaning a scam?" on r/hvacadvice. With that out of the way, Miguel cleaned our ducts quite thoroughly. He inserted the vacuum to the air handling unit. This would provide the negative pressure to ensure most of the dust and debris would go to the vacuum. Then he use a air compressor to knock loose the dust at each register and as far into the ventilation as he could push the nozzle. My registers unfortunately went up towards the attic, so dust was guaranteed to get knocked loose into the room, so we had to vacuum. This would have gone smoother if Mr. Duct had sent a partner with Miguel. Miguel was also very helpful in airdropping the photos of the ducts to my phone, which was important because we were trying to identify what might be triggering allergic reactions. For roughly $300, it was very reasonable. I would recommend Mr. Duct to those who need duct cleaning services.

I recommend this company, they were able to fit me in the same day service at a great price! The…read moregentleman that did my air ducks and dryer vent was okay, a little bit careless and worked rushed. I wish he would've been more careful and taken his time he would have better work quality. He broke my ring holder while moving furniture around (I got credited back) and left residue of the dust behind. Price was good, I would hire them again but not have the same gentleman do the project.

They were very fast to respond for an estimate and gave me availability the same day. They came out…read morewithin a few hours. The gentleman was extremely careful, professional, friendly, kind, courteous and very knowledgeable, he even had shoe covers on when he came into the home. He did a great job and he was finished before I even knew it. The price quoted was exactly what they told me it couldn't have been any better.

I had a phenomenal experience with this company ! I contacted Mr. Duct to have duct cleaning…read moreservice performed at my home; from the initial scheduling communication to timely follow-ups prior to the scheduled appointment, I could tell that my time and money were valued and that customer service was a key component of their business. Their technician (shout out to Kirkland!) was polite, knowledgeable and went above and beyond to leave our home in the condition that he found it. I would definitely not hesitate to use them again or to personally recommend to friends and family. And bonus...my wife is happy!!

Elvin and Adrian did a great job with the duct cleaning in my new construction home. I felt so much…read morebetter after their thorough work. They were attentive, professional, and good price.

Great service and friendly, informative technician. Highly recommend! (They were done quickly and…read moreleft things clean and tidy.)

This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

You should hire this company to clean your dryer duct! I got instant response for a quote, they…read moreshowed up on time, were friendly, did a great job, and the price was great. I'll be using them on the future!

After this issue we contacted the owner and he refused to answer phones. His employee came to…read moreassess the issue and also said that they caused the problem since the space was not like that prior to the service. The employee tried to resolve the issue, but the owner did not care. We asked for insurance and he would not give it. We contacted the BBB to help with the issue and Ugly Ductling did not respond to them. In order for the place to be in living condition again we had to hire a professional cleaning service. That cost an additional 5k. This company does not care about customers at all. It's a quick in and out job to them. I highly recommend never using them.

Excellent experience with Ugly Ductling! Christian and James did the cleaning of my air duct and…read moredryer. They actually saved me from a potential fire because my dryer wasn't not hooked and there was paper near the igniter! They cleaned all of my vents as well as my dryer in under 30 minutes. It was filthy because I haven't had it cleaned in a while. Although I wish I would have asked to see the dust in the machine just to measure how much dust had accumulated over 3 years. I feel good that I am breathing cleaner air and do not notice dust everywhere like before. I do think the pricing of the duct cleaning is a bit expensive for an apartment unit and the amount of time it took to clear out dust. However, I thought they did a stellar job and would schedule with them again.

Prompt correspondence and service. Issue was fixed without any upsell or things we didn't need.read more

I called Reynaldo for a dryer vent cleaning at my daughters place. I was pretty sure that the…read moreventing wasn't up to code but to be sure, I listened to what Reynaldo had to say. Sure enough, there was a flex pipe instead of a solid pipe running outside through the crawl space. If any of you have ever done any work in a crawl space you'll know it's a difficult job. Reynaldo was down there for hours. He showed me a video of the before and after work preformed. He did a fantastic job and was very respectful of my daughters home. I would absolutely recommend Reynaldo to do any service with your dryer vents!

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

The crew was on time for their appointment and got to work cleaning my dryer vent. However, I was…read morepromised a before/after reading of the air flow from the dryer vent. I only got an after. I replied to the staff who asked how the service was, and that's when the lies started. They first tried to say that he forgot to write it down and gave me a number that wasn't on my written receipt. I was there for the entire service, and my dryer was only turned on after the cleaning. Then the lint from the cleaning was left on my patio and not cleaned up. All they offered was their typical 30-day guarantee, something you get no matter what, and for someone to come back out to clean the mess. I'm not 100% they did a thorough job, especially compared to the first company I had out the previous job...I didn't get exactly what was promised. I probably won't hire them again.