I am writing this to warn others about the horrendous, damaging experience my girlfriend and I had with Rodger at The Dreadlocks Salon. If I could give zero stars, I would. Management has completely ignored our emails and refund requests, so I am leaving this review to save others from the same nightmare. My girlfriend had severe matting. The day prior to visiting Rodger, another salon spent 8 hours carefully detangling the first half of her head with needlework--leaving no damage, retaining her length, and causing absolutely no bald spots. We only came to Rodger on Sunday because the original salon ran out of time and was closed. The difference in treatment was literally night and day. Here is what you can expect if you book with Rodger: * Tardiness & Abandonment: He showed up 30 minutes late to our 3:00 PM appointment. Shortly after starting, he put my girlfriend under high heat and literally left the building for an hour to attend a local event, wasting our booked time. * Violent Techniques: Instead of carefully picking out the mats, he violently ripped a brush and hot comb through her hair. When his next client arrived, he rushed the process even more, taking a razor blade to the matted areas and brutally brushing them out. * Making the Customer Work: I was actually put to work as an assistant. I had to stand there holding her hair for over an hour while he yanked at the matting full strength. We spoke up about how much hair was being ripped out, but he brushed us off. * Severe Damage: He ripped her hair out directly from the root. The side of her head Rodger worked on is completely thinned out, noticeably shorter, and has two distinct bald spots (which he casually tried to blame on the matting). To top it all off, Rodger charged us more for 4 hours of rushing and damage than the other salon charged for 8 hours of careful, hard work. Save your hair, your money, and your time. Avoid Rodger and this salon at all costs. read more

My partner just got her locks retwisted today and this is what she says about her experience: The best Saturday ever! Ms. Symone did an amazing job. It was one of the best experiences I've ever had. She washed my hair thoroughly and got all of the dirt out. She knows the texture of your hair and is very knowledgeable. Her work is one of a kind unique style. I highly recommend her work it's a 5.0 all the way around and I will continue to get my hair retwisted and styled from LuckyNlocks. It is a win-win all the way around. read more

I've tried 5 different loctresses in the last 2yrs. Today I think I've found my forever. Dawn's hands are magical. We knew each other but I didn't know she did hair; so it was a beautiful surprise to see her. She explained so much to me about locs. I wish someone had shared the same information when I started my 1" locs 2yrs ago. The wash was refreshing & left my scalp feeling alive & fresh. My hair's not tight & pulling on my scalp. She really did a great job. After reading some of the reviews, I had my reservations especially in regard to punctuality. However, Dawn was ready & waiting. I am overly satisfied w/the finished product. I'll definitely be returning & will recommend her to others. read more

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I would highly recommend to look elsewhere this place sucks. so disorganized, unreliable, you make an appt the Loctician gonna be late. the prices fluctuate so you will never pay the same price. I drove from a couple hrs away to wait 2 hrs and Loctician never showed up and when they would call her she was 20 mins away then a hr later she was 6 mins away. she never showed up read more

I like going to this shop! It's my new shop now!! I walked in and had an appointment with someone else, she wasn't there and they still got me in the chair!! Peaches gave me a bomb shampoo and Sarah did my locs and I absolutely love them they are beautiful thank you before!! She made them pop and I'm so happy I got her in my hair!! I will request her again, and she was a nice girl too. Thanks ladies read more

Donnie I came in to get my locs dyed and twisted, the retwist was super neat, clean and the color came out great. read more

Symone is amazing! She might just be the queen of locks, especially gifted with locking up straight hair. If you want fast, beautiful locks, this is the place! I am forever her client! The entire shop has a vibe of love and gratitude. The multi cultural family vibe is thick and it doesn't matter what you look like, you are greeted with love and most of all, you are dealing with professional people that know their craft! read more

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2025 Review Update I've been a customer here for 7 years and I'm not really sure what happened. This is where I started my locs and it's used to be a great experience to visit the dreadlock salon. I have so much respect for Peaches and her family, it's a shame I have to write such a bad review due to my last few experiences. If your appointment is at 1pm and you arrive at 12:45pm you'll probably get done at around 5pm-ish. There's a slight chance you'll be ignored and passed up by other customers who walk in, even if your appointment is after yours. It's common to have a stylist stop during your appointment to start someone else's. I've been forgotten about while under the dryer more times than I can count. If you're reading this and know of any other salons in the east bay area please message me I really need an alternative. read more

Symone's work is superior! After 3 years of negligence to my locs she washed and untangled the matted areas. She's the best! Eugene from Oakland read more

I had a very good experience with Syamone. She was on time, extremely professional and knowledgeable. I had a loc repair maintenance done and she made me feel comfortable and gave me great advice about my hair. I she held space for me as I was feeling frustrated about my hair and I felt heard and not judged. My locs look great her prices were fair. read more

Very nice I love it thank you,fast I think I feel asleep a few times lol.most definitely will be back. read more

The Dreadlocks Salon - Hair Salons Near Me - Oakland, California

I have newly installed crochet locs, and this was my second retwist, but it was my first appointment outside the salon that installed them. I could not have been more pleased! I want to highlight that I did not wait for a long time before my appointment nor did I spend all day at the salon! Finding loc care in the Bay, a pleasant stylist who washed, retwisted, and had me out the door in record time - plus, he was kind enough to add me to his existing clients - amazing!! I was delighted with Don's energy; the music was on point, and the staff was kind and solution-oriented. The other clients were also clearly enjoying themselves, which is always a good sign! I will definitely be back for my regular 4-week retwist and appreciate the pragmatic advice Don gave me about several elements my installer couldn't provide - so happy to find the Dreadlocks Salon and Don (Adonis)! Thank you! Check out the Before and After! read more

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Dawn is a saint my go to stylist. Highly recommended. Good vibes & work. Thank you always.

I enjoyed experience here I would recommend it to anyone. Very nice atmosphere and professional service.

Symone's had excellent customer service from the day I contracted her to the day I went in for my service. She was so sweet. I got microlocs, she executed my hair in a timely manner. I absolutely love my hair. It's safe to say I found my loctician. read more

Updating my review with Sade, she crochet my 16inch real human hair extensions with my 2-month old locs that she created upon my last visit. I. couldn't be more happy with the results. I recommend everyone to get locs & loc extensions done here. They are a wonderful group of ladies, from the one who takes you in at the front desk to the chair and to the stylists that are beyond talented here. They really take their time with every client and everyone leaves looking their best! read more

The Dreadlocks Salon - Hair Salons Near Me - Oakland, California

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I had a blast with the folks at the Dreadlocks Salon. This place is truly a one stop shop.I came in for a hair detox service because it has been a while since the last time, and I was blown away with their incredible service. Peaches made me fill right at home, her patience and experience was on full display here, she throughly clean my hair. Then bonce she was finished Then Peaches sent I to the barber for a shave and line up, Thanks Jeckson. Then I went Samonti for the locks maintenance and style, and she not only gave me great service, she gave a great smile... Thank all of you and looking forward to next time read more

This was my first time coming to the salon-- I skipped the consultation and went straight to booking a retwist + style with any available Loctitian. And might I say, I adored every moment of my experience! I was in the care of Donnie, who had such a beautiful spirit and kind energy. Donnie was thorough with his work, made sure I was comfortable throughout the appointment, and was patient with me and my random questions lol. I will definitely be returning read more

I came upon this business because I had booked with another stylist and when I arrived, they had no idea that I had an appointment because they didn't use the booking service that is promoted on their website. No accommodations were made in terms of an immediate reschedule even though I had my email confirmation to show as proof. I was only told to come back the next day. So I opted to find another place. I did a google search and came upon "Loc'd By Sav". I called her and she squeezed me in. I felt like family the first time I met my stylist Savanah. Not only did she do my hair, she educated me as well. Education is necessary, especially when deciding to begin a "Loc Journey." Anyhow, thank you Savanah and here's to my journey! On another note: I came in for my retwist. I had my kids with me. Not only did Donnie cut both of my boys hair, my oldest left with a job!! This is what it's all about. FAMILY. I am so happy I came here!! read more

The Dreadlocks Salon - Day one of my Loc journey.... - Hair Salons Near Me - Oakland, California

My hair was a HOT MESS coming in as I had baby locs but Symone gave my locs a new makeover with the crotchet maintenance service. Definitely will be coming back :) read more

The Dreadlocks Salon - Crotchet locs - Hair Salons Near Me - Oakland, California

They are very unprofessional..kept canceling my appointment 4 2wks then on Xmas eve she canceled wen she knew I had a party..don't go there because they full of shit the owner Peaches...she tried to fix it..but cudnt..so I was stuck cudnt go to party. After I paid 100 for tickets..SO BEWARE!!#HELLA MAD.. I made the appointment a week in advance read more

Symone and Deanne are amazing! If you need to get your hair loc'd, braided retaliated etc. Definitely go there. Best starter loc experience.

Miracle Worker! I'm so grateful to Peaches who worked 2 hours to detangle the worst accidental dreadlock matted knot I've ever had. I made the mistake of not fully brushing my hair out when I took out my box braids, so when I washed my hair in the shower the next thing I knew 1/3 of my hair was in a horrible matted loc that was beyond my own skills from getting out. I called The Dreadlock Salon hoping that their dreadlock takedown/detangling service would save me from having to cut a huge chunk of my hair and she assured me she could handle it. I booked an appointment for the next day and sat patiently in the chair while Peaches worked her magic. My appointment started on time, the conversation was friendly, and she even covered some recommended techniques and products to use the second time around so I don't have this problem again. I'm one happy customer and couldn't recommend them more for their take down and detangling services. read more

The Dreadlocks Salon - Accidental Dreadlock knot before - Hair Salons Near Me - Oakland, California

Amazing work with ease, amazing peoples and amazing talent 10/10 instant locs hands up read more

The Dreadlocks Salon - Hair Salons Near Me - Oakland, California

I've went to Dreadlock Salon twice before writing this review. My locs were amazing. My stylist did a clean and neat job for my interlocking. My main concerns is that I arrived early for my appointment was not seen until at least an hour later. Ive spent my whole Saturday at these appointments. So while the interlocking was great, the time management needs improving. read more

Excellent service here, Peaches and Nichelle fixed me up today! I was a little nervous because locticans have made me feel insecure about my locs before but Peaches and Nichelle were so kind and friendly to me and I loved the way my hair turned out. Plus the playlist was read more

The Dreadlocks Salon - 4 barrel twists after a detox - Hair Salons Near Me - Oakland, California

Professional and excellent service. Very cordial, exceptional and friendly staff. Adressed all my loc maintenance questions. Afterwards, I received numerous compliments from the public and at events concerning my stylish, beautiful locs. I highly recommend the spot to all looking for a wonderful, warm, clean and comfortable hair experience. read more

I got a couple of good years out of the permanent loc extensions that I got here, but I have to express my disappointment and a warning about the "permanent" nature of these extensions. I got my extensions done around this time of the year in 2016. I did a lot of searching for a good pride and went to a consultation. Extensions are by the hour, and I was quoted a much lower price than what the service actually ended up being. I calculated that the price was better than if I'd continued to do braids, weaves, etc. for the coming years. When I got to the salon, even though I scheduled in advance, they didn't have the hair that they needed. That should've been red flag #1, but I really trusted Peaches due to the reviews and my consultation. Let me say that for 2 years, I got TONS of compliments on my hair. Last year, after moving, and upon getting my first rod set, my stylist discovered that most of my extensions were made with SYNTHETIC hair and not human like promised and charged. I was pretty upset, but figured I'd already gotten lots of wear and compliments out of them. That stylist told me that whoever cut my hair (I wanted to reduce length) should crochet the ends. I went back to Dreadlocks Salon for my cut because I figured they started my extensions and should know how to care for cutting length. Everything has gone downhill from there. Every day, I can literally unbraid new extensions. After 3 years!! Peaches promised that everything would loc, as they used human hair. I'm constantly shedding. I started with tons of natural length that is now needing time get cut off because of how they constructed the extensions. Huge bummer. I wouldn't suggest to start with extensions here, although I really like Erica. I will say that I'm pleased with the number of locs and I'm glad I have them. read more

The Dreadlocks Salon - Unbraiding my loc extension 3 years later. Multiple unravel every day - Hair Salons Near Me - Oakland, California

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I honestly didn't know what I was going into but I took the leap and I don't regret! I was "mis-booked" for an appointment late Friday night (3rd!) but Peaches asked me if I wanted to reschedule, I said ok so we started that night. Turns out I was too tired (and so was she - understandably) so she offered me to come back and finish the job the day after, on the 4th of July (appreciate that). My locks look good and long and shiny! Love it and will definitely come back Please make sure to make plans with a lot of flexibility on that day because they take their time to make sure you look like your best self! read more

The Dreadlocks Salon - Hair Salons Near Me - Oakland, California

I got my locs started here. I have gone back for touch ups and it always took way longer than it needed to because they either didnt have my appointment on the books and I had to wait for someone or they over book and are just not organized. I would be there from 11am to 9pm at times. They would always charge me half price for the inconvience. I didn't totally mind because the crew is so nice and funny. This last time I was in and out of there in record time, paid full price BUT I was not told I wasnt going to get my hair washed until after I left my house for the appointment, my locs were cut croocked so the left is shorter than the right. When I messaged about the problem they asked me to come in so they can see what is going on. I couldnt take a whole other day off so i sent them pictures.... Crickets. I messaged several times and still crickets. read more

The Dreadlocks Salon - Hair Salons Near Me - Oakland, California

i had a wonderful time with Adonnis who colored my hair - he was super professional and super nice. i highly recommend this place!

The only reason I'm giving this place one star is because yelp doesn't have an option for zero stars. This is single-handedly, the worst salon I have ever been to! My appointment was at 10 o'clock. I waited there until 12 o'clock and the stylist never showed up. Staff was extremely unprofessional and the salon looked dirty. Not only that, but they are very expensive. The experience they provide does not warrant the price they charge. I recommend staying away from this place at all cost. read more

I love the receptionist Essence she was so soft spoken and kind hearted. the vibe that I got from shop overall was that they're really just there to overcharge you for basic styles. The manager peaches had an horrible attitude when I explained this to her which made me feel uncomfortable and unappreciated as a customer. I took my son to get his haircut last month and his hairline excuse my French but is "FUCKED UP" thanks Roger. I wouldn't really recommend this shop due to how unprofessional everyone was and the environment of it all. read more

For awhile I've been wanting dreadlocks, and I was finally able to get the perfect locs I'd always imagined. I was looking for a place that could do crochet extension locs on my biracial hair type, and discovered that this was the place to go. Symone Smith makes dreams come true and brought my imagination to life. She's a true locs doctor and the operation was a success! I'm so happy with my gorgeous locs and have already received many compliments! Peaches also helped me choose the types of locs I wanted as well as helped to style the half pony look in the pictures. The Dreadlocks Salon truly works miracles and I would recommend it to anyone interested in getting flawless locs! Thanks so much!!! read more

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The stylist takes their time and makes sure your comfortable and that your satisfied with the out come. I loved the job they did and the prices are great and worth every bit ! Such a friendly atmosphere.. read more

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Donnie is the my best dreadlock technician I left feeling confident about my hair and his work. Donnie is very professional and time efficient the vibe was on point I'm glade i choose this shop. Thank you Donnie for inviting my boys and I out to the A's Game after our hair session you know how to show a lady a good time and I love my hair. read more

Really unprofessional! My first experience trying to get starter locs I had a consultation with Savannah. Off bat she seemed like she didn't want to service me during our consultation but I still wanted to come in to began my journey. When I came in the NEXT day for my appointment she was just starting someone else hair so I decided to leave because that was my finial straw with her. Months later I found another known loctician in the salon Erika. I had a consultation with Erika and set my appointment with her a few weeks out with her personally (so not through the website). The week of my appointment Erika ghosted me she stop returning my texts or DMs to confirm my appointment. The day of my appointment I decided to call the salon just to see if she was there, and long behold she was. Whoever answered the phone told me to just come in so Erika can service me but at that I definitely didn't want her in my head despite how bad I wanted and needed my hair done. I was so upset because I went weeks thinking I had found a reliable person just to be let down once again. So yes if you like unprofessional stylist please make your way to the dreadloc salon because they are notorious for wasting peoples' time and not caring. read more

Symone!!! I wanted something different than just a retwist. I got just what I wanted, an updo with two ponytails. I love love it Mrs. Symone Smith is a genius with those hands. Amazing energy vibe, she even had a little car trouble she didn't let that stop her or ruin her day. Thank you so very much for a wonderful experience read more

Sade was supposed to do my starter locs but never showed up. Other people in the salon called her and she never answered. Another customer was waiting to get a dye-job from Patrick and guess what... he wasn't there. Smh. read more

I used this salon and I have referred three people to this salon. I have brought people who have spent over 3000$ in this salon... only for the person who did my son's father's hair to back-stab the owner and disrespect me- as his partner. The overweight girl TAYLOR-with pink braids- did my partner's hair and then solicited his phone number. She suggested that she come over to HIS house to do his hair "to save him money..." *wink- wink* While he was there with his family. SHADY! When you can't control your own hairdressers not to hit on men or worse try to undercut the owner- I will not be frequenting here again. read more