Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend! read more

Amazing service! Great communication. Hes so awesome even offered to deliver it to me because of my crazy schedule!

This place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test. That said, these folks did exactly what they said they were going to do and did not charge me an arm and a leg. They even found an oddball issue with my computer and fixed that for free. I've been there a few times now and can say that they are honest and knowledgeable. I've never gone away feeling like I'd been ripped off (which I cannot say about a certain big box extablishment that took me for $300+). I recommend them whole heartedly. read more

Craig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air and the screen was completely removed from the keyboard. He was able to fix it the same day and it works it perfectly now! His prices are also extremely reasonable. Craig was a pleasure and to talk to and I really appreciate his work. read more

I messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't... My display stopped working and the hard drive wasn't detected. These guys know what they are doing and kept in the loop throughout the entire process. I'll definitely bring my Apple products here from now on. Take your Mac to the Apple Store if you want to pay double (if not more), The Eldest Geek has earned my highest respect. Job well done gentlemen! read more

Craig Baker does magic with computers!!! Wow this guy fixed my laptop where the geek squad said it was no way we can save my laptop( where i bought the freaking thing a month ago!), and not only that they were trying to make me buy a new laptop! The hell with best buy and geek squad. I m staying with Craig, He has over 35 years experience and is very very reasonable. read more

Originally, I took my Macbook Air to a different business, and after they told me it wasn't fixable, Craig said he could handle it! When I brought it in, he opened the laptop directly in front of me, showed me the water damage that I hadn't seen on my own, and was extremely helpful/knowledgeable. I enjoyed listening to him tell me stories while he assessed my broken laptop, and in the end, he gave me an excellent deal! The next time I have computer troubles (hopefully not anytime soon), I know where to come! Thank you, Craig!! read more

In case you're like me and find yourself wondering...hmmm...is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two separate computers here and had excellent service both times. Once to have fan installed in a Dell all-in-one computer; the other to (ultimately) have a new hard drive installed. Second time took a little longer than either of us expected. (It happens.) But, any time I called for a status update, I got an immediate response and full update. And, even though the job ended up being more extensive than originally thought, they stuck with their estimate. I have recommended this place to neighbors, and happily do so to Yelpers as well. read more

I am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek. My macbook pro graphics failed and it never booted... it stopped at the grey screen and nothing happens.. When I took to apple store, they refused to work on it as my laptop is customized with an SSD drive in place of the optical drive. Craig took the laptop for fix, and he took his time, but gave it with the perfect fix that I didn't have to look back. btw he also fixed my iPad2 where the power button was not working.. For mac support, he is the go-to person and you won't regret.. Also it is good to know that he sells pre-used/refurbished computers at affordable prices at the desired configurations.. I would consider buying from him for my next computer needs based on the trust he earned.. read more

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead. read more

Great service at a fair price, hats off to the geeks! Spent many hours with my pc, diagnosed and installed updated software.

There's no question that these guys know their stuff. Very reasonable prices, computer expertise (picked up a Dell Latitude in great shape and they put the software I wanted on it), good humor, and great customer service is what you can expect from these guys. read more

I have taken computers to these guys twice or three times. Every time they have been more than helpful - taking the time to explain what the problem is and how they solved it. In each case they have returned my computer in good working order and with as short a delay as I could have expected. They are honest repairmen, too. They don't do work unless it is required and they will provide estimates before they do the work. Furthermore, their prices are as reasonable as you will find in this sector. I will definitely be a return customer when the need arises. read more

My wife spilled tea on her new top-of-the-line Retina Macbook, and it fried. Talking with geeks at Apple and Microcenter, the best they could offer was a "deal" on a new machine, and my $3,000 down the drain. Saturday at 6:30 PM I called Craig (the Chief Eldest Geek), not expecting much. He said, "bring it by and let's have a look". Hidden on the second floor of an antique shop (think of movies Wizard of Oz and Gremlins), elbowed between floor-to-ceiling stacks of computers, was the man himself. Craig dropped the bottom cover and showed me how the liquid had gotten deep into the chassis, under the logic board and power supply. Craig said he could fix it, "no doubt" and gave me an estimate, which although steep, was worth it to resurrect my wife's computer (and my wife). It took quite a bit of doing, and he had to replace a handful of logic board components, but sonovagun, Craig did get that machine back up. At home I found that the charging circuit still wasnt working right, and gave it back to Craig for more work at no extra charge (he considered it part of the first repair). This time he got it right; Craig promised that my Mac would be "100% as good as new", and this time it was. MEANWHILE... I had my old spare Macbook die on me ("kernel panic"), conveniently the day my Retina machine was ready for pickup. so I brought it with me. Craig's stepson Alex was holding the fort. Alex popped the cover off and within 30 seconds confirmed that the RAM card was bad. He found a good card in another machine of similar vintage in the pile, slid the good card into my machine and it was back up, with twice the RAM it had originally. I almost had to argue with Alex to take the money for the second repair, which was a very reasonable price. In case you have doubts, these guys are the real deal. Dont let the antique store put you off, these guys have the know-how, tools, and test equipment to do very complex component-level repairs that even Apple doesnt do. And BTW, young Alex has proven to be quite the geek himself! I FINALLY have somewhere to bring my Apple products for expert, old-fashioned REPAIR! Thanks, guys. read more

My laptop lid had separated from the keyboard, fortunately only on one side. I had gone and talked to three other service providers and did not get a feeling they wanted my business and they were expensive. Last on my list to see was Craig Baker at The Eldest Greek. Their office was in an unorthodox location however when I talked with Craig he made me feel that my business, however small, was important. He fixed the problem on the spot and the cost was very reasonable. In addition I had some questions unrelated to my original problem, and when I asked Craig he was patient and took the time to help me. One suggestion has helped me solve a long standing problem. I would recommend The Eldest Geek and especially Craig to anyone with a computer hardware or software problem. Paul S. read more

Craig quickly identified the problem with my Gateway and fixed it at a very reasonable price. He went further to recommend technical fixes to prevent future problems, many of which I could do for free, and even offered solid advice on possible future tech purchases. I plan to use him as my go-to guy for all tech needs. read more

America needs more businesses like this-people who know what they are doing and who care about their customers. Craig and Alex are masters of computer repair. I've been using computers since the late 1970s, and these guys are the absolute real deal. In addition to their expertise, they are very friendly, and they make customers feel right at home in their shop. You don't need any other company to fix your computer. I've dealt with them several times, ALWAYS with positive results. Their fees are MORE than reasonable and their work is of the HIGHEST possible standard-it doesn't get any better than that! read more

So this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see to it I got my computer back in perfect condition. A little while back, I had an HP Probook stop accepting a charge. Simple power supply swap, right? So I tried to fix it myself. That did not help, and actually, chances are excellent that I probably caused greater issues. Some weeks prior, I had noticed in a local antique mall that there was a computer repair and retail store that had setup shop inside. Not where you'd guess a computer repair place would be, but I had spoken to them about an unrelated issue a couple weeks before my issue and they were helpful. I brought my Probook in and they gave me a quote range that was very reasonable that slid based on what was damaged. The specific model is not the most common, so parts are hard to get. Time went by and I was using a backup computer. The guys contacted me and said the computer was ready. I was out of the country at the time, so they held it. When I got back, I paid them for the work and hardware, brought it home, and apparently their hardware supplier gave them an inferior version of the hardware originally in the Probook. It worked, but the performance suffered. I brought it back, and they were able to take it despite my initial delay in picking up. They looked for another component, it was shipped, and it was DOA. So now we have had bad luck with 2 components. Finally, 3rd time, they got a vendor who supplied the correct part, they swapped everything over, and then SENT the computer cross country to me because I was/am not in Alexandria, now. So to recap, for a great price on what the original job was, they found the problem, fixed the problem, replaced a bad component, replaced another bad component, then sent the computer cross country to California. The computer is operating as if it were new, and Craig and his team were communicative and helpful every step of the way. I highly recommend The Eldest Geek to anyone with a potentially difficult computer issue. They warranty their work, they know what they're doing, and I believe they also sell all sorts of computers and accessories if you're in the market, all at very, very reasonable prices. read more

Having experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop you're likely to find in northern Virginia. If you're not a computer person and are looking for a shop that's going to use their knowledge to help you, and not cheat you, this is the place. I recently had work done here on a Macbook Pro 15" Retina, through the repair several unexpected problems came up. Craig was easy to communicate with and provided consistent updates on the repair. With the issues that the computer had I would not have been surprised to have gotten a call informing me that the price would be doubling due to the amount of time that had been invested. Through my interactions with Craig and seeing his response to the problems I believe I got a better than normal view of how much integrity this shop is run with. I'll be returning here for any future work I need done and wouldn't hesitate to advise others of the same. read more

Very nice guys. Solved my Toshiba laptop problem in short order for a VERY low price. Helpful, considerate ... I would go back in a heartbeat. Good alternative to Richards which seems to have gone out of business. read more

Craig and Alex really know their stuff. I had a broken gaming computer that was a few years old and having a multitude of issues. They were able to diagnose all the problems, explain solutions clearly, and even helped me upgrade the computer enough to last me a few more years, all while staying within my budget. They were able to almost completely rebuild my computer for less time and money than I every could have imagined. On top of their technical skills, they are both friendly and patient. Any computer problems that I have in the future will go straight to these guys. read more

Amazing! I spilled (well my dog did) water on my computer. They actually gave me a trade-in for a better computer for a very low price, and had everything done, within two hours. This saved my life for a presentation. (I now live in Alexandria even though profile says CA.) read more

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service. read more

Earlier this month I brought to The Eldest Greek our tea damaged MacPro and a new MacAir. The owner, Craig, had told me that he could easily transfer all of the data from the damaged computer to the new one. I had previously spoken to Apple who could not much of the data transferred. In any event, I showed up at Craig's place above a huge antique emporium and Craig immediately went to work. Within about two hours, all of the data was transferred! His price was very reasonable and he was totally transparent in explaining what would be done. If I ever have a computer problem, I'll be back to Craig. read more

These folks are amazing. I have used him in the past to fix my computer, which he did and he made it better than it was before I took it to him. I recently purchased a computer from him and got such a great deal. They are very knowledgeable and explain things on a level I can understand. I would definitely use them again and I highly recommend these folks. read more

These guys absolutely exceeded my expectations. I was heading back to the Apple store to replace my ailing IMac, but these guys really looked out for me. They explained the problems with my computer clearly and laid out my options. I had it repaired and WOW its running like it did fresh out of the box in 2004. These guys definitely know their stuff and they are very fair. Save your money and pay them a visit before you hit the Apple Store for repairs. read more

They gave me a free diagnosis and a very reasonable estimate to fix my gaming computer. This is my first time giving a review to anyone. I felt so compelled to do so bc they are awesome. Dont let their location fool you. If you have a computer problem take it there and you will not be disappointed. They go way beyond just fixing your computer! read more

Quick repair on a broken screen on my Macbook at a competitive price. My go to for my computer repair needs.