Jason was so amazing from cracking jokes the minute we walked in to congratulating us on making it out. If I could give him 10 stars I would. Go Jason!! read more

The Escape Game Rancho Cucamonga - We escaped! - Escape Games Near Me - Rancho Cucamonga, California

Yaya was super nice and friendly. The whole experience was great! I had soooooooooooooooooo much funnnn read more

The Escape Game Rancho Cucamonga - Us aftermath - Escape Games Near Me - Rancho Cucamonga, California

Garret was super nice and very helpful. He made the experience very fun. His customer service was perfect!

Came here on a second date and it was so much fun!! We signed up for The Depths and a different group of 4 also booked the same room&time, they were very friendly and we had great teamwork! My date and I said 6 was the perfect amount of people to split the tasks/puzzles, as it would've been too hard to beat the timer with less people and not enough to do with more people The difficulty was genuinely stronger than anticipated! I've played many escape rooms at different locations and never struggled quite like today haha but it was a welcome challenge^^ It was all doable, I think it was way too cold in there to think (bring a sweater!) Can't remember our guide's name but he was so helpful with the hints and even told us when we had the correct answer and just weren't formatting/aligning the lock correctly If you win, you get the option to buy an "I Escaped" T-shirt which I think the other group we worked with said they were gonna buy haha Overall fun vibes!! Highly recommend~ read more

The Escape Game Rancho Cucamonga - inside the depths' first room! - Escape Games Near Me - Rancho Cucamonga, California

The Escape Game team completely exceeded our expectations from start to finish! After having a great experience booking over the phone with Micah, our in-person visit for my boyfriend's 27th birthday was just as amazing. Lauren and Rayne were so welcoming, warm, and enthusiastic, you could tell they share the same passion and energy we experienced over the phone. They went out of their way to make the day special by giving us crowns, stickers, and even a personalized, handwritten card! They were super attentive, offered to take pictures for us to capture the memory, and invited us back the next time we're in town. The hospitality here is truly unmatched. We will definitely be back again to tackle the rest of the rooms with more friends! read more

I absolutely loved doing this escape room. This one was a 9 difficulty out of 10 but the puzzles and tasks were very manageable to figure out. My team of 7 did it with about 8 minutes to spare. All the employees were very friendly and helped us understand how it works etc. There were a few people in my party that have never done an escape room before so they had a lot of questions. It wasnt scary or I didn't feel like any of the puzzles were too difficult to do. Everything made sense. The room was well put together with a lot of though going into it. Id love to do this again sometime. Key tip: communication is key! read more

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First time here and it was so much fun !! Jaison was fantastic. He made my cousin birthday Escape game ( and ours ) an amazing one ! I will definitely come back read more

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My friends and I love to do escape rooms and Escape Game never fails us! I think they set the standard of what a good escape room should be! This is our second time at the Victoria Gardens location and we've had great experiences both times! This time we did the Special Ops: Mysterious Market room which we thought was a very cool concept. Our game master, Brooke, was super supportive about guiding us through the room but still giving us the time to solve the puzzles on our own. She also gave us a birthday card that the staff signed for our friend! So nice!!! Me and my friends also like to film our experiences to watch back later and take pictures around the room afterward and we LOVE that they always allow us to do that!!! Definitely won't be our last time coming here we will do all the rooms eventually! read more

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REALISTIC & IMMERSIVE! This is my first game with The Escape Game brand of escape rooms and I'm officially ADDICTED. I want to try all of their games now! I recently went with a group of 7 and we took on the Prison Break Room. You're essentially locked into two separate cells at the beginning and your party is split into two teams. You need to rely on eachother's clues to move on to the subsequent rooms. Each room came with a hint buzzer in case you get stumped. Honestly, we could've pressed it more as this was a tough one, but we let our egos win haha. I loved seeing the attention to detail across this set of escape rooms. There were prison jumpsuits, secret compartments, a spooky boiler room, and library straight out of a murder mystery movie. Unfortunately, we didn't escape this one! However, for those who do escape, you're eligible to buy exclusive shirts for that specific challenge. There's merch available even if your don't win, I bought a cool trucker hat and a chess piece pin symbolizing "Prison Break" to commemorate this moment. Note, "Prison Break" is the game at the highest difficulty level. I'd suggest doing it only if you're with escape room veterans. Otherwise, there's other rooms you can try at a lower difficulty level. The guy at the cash register was AMAZING, I loved his vibe and he had excellent taste. He had also bought the trucker hat I selected! My only suggestion for improvement is that the rules could've been explained to us better, our host was a little too rushed and she left some things out. Overall, I'd highly recommend this chain of escape rooms! I found out they have other locations across SoCal. read more

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Great escape room! Did the Playground room. Rayne was super helpful and informative before the game!

Lauren was an amazing game warden during our prison break escape room! That one was so good and so hard totally worth it!! Can't wait to come back! read more

We Can Never Get Enough! with a staff member, and we could tell they were Been to this franchise, especially this location, multiple times already. Every time we're here, the staff and gamemasters are so kind and caring. We spent a lot of time after our escape game talking with a staff member, and we could tell they were really passionate about escape rooms. Shoutout to Brooke for being an awesome gamemaster and giving us hints when we were struggling, without us having to ask. We went for my friend's birthday, and she definitely made the day special! This was super addicting and gave us an adrenaline rush at the end that we ended up booking another room! We love going to the Escape Game because they also let you record inside the game! We love recording our gameplay and rewatching it later for a laugh. read more

This place is always awesome. Matt was a fantastic game runner. We did the timeliner room and it was challenging but fun. Most of the people in our group had some experience with escape rooms. The cost is a little high but escape games' production value goes above and beyond. read more

Our game guide, Yaya, was incredibly informative, kind, and helpful for our session. I truly appreciate what she did to help us out! The Playground was such a fun concept and challenge. read more

The Escape Game Rancho Cucamonga - Escape Games Near Me - Rancho Cucamonga, California

Love coming to this place! Located near CPK and Pop Mart is the Escape Game company! We've come here to play the Depths, the Playground, and the Timeliner. All wonderfully thought out games. The best part is after every game, you are offered another discounted game or gift card. It gets you to come back AND you can move on up in difficulty levels. We're so excited to be back to try the market and prison break! Shout out to all the lovely game masters here! read more

The Escape Game Rancho Cucamonga - Escape Games Near Me - Rancho Cucamonga, California

Loved it. I solved all the puzzles, mamma and the kids just stood there in awe as I figured everything out. I'm the best. We've been here twice and bought gift cards for a third visit in the future. The staff is fun and helpful. read more

WHAT AN INCREDIBLE TIME AND EXPERIENCE!!! Thank You Soooo Much to The Escape Game and our Amazing Coordinator - Faith! We came for our Son's 12th Birthday and Boy Did They Make It Special!! Please Book Your Party With This Company And Group - You Will Not Be Disappointed! Ever since Nordstroms fell off the map - there has been No Customer Service like it-- THE ESCAPE GAME'S CUSTOMER SERVICE IS UNPARALLELED THANK YOU AGAIN read more

The Escape Game Rancho Cucamonga - Escaping Prison Break!! - Escape Games Near Me - Rancho Cucamonga, California

So fun for my son's 10th birthday! The team was welcoming and helpful! Garret made our experience smooth!

Timeliner: Train Through Time, We did it with 3 min to spare! We had a great experience at this escape room! The facility was very clean, and the staff was incredibly friendly and welcoming from the moment we arrived. The whole experience was well organized, fun, and made for a great outing. I also recommend checking Groupon before you book, you can often find a great deal on tickets. Overall, it's a wonderful place to visit, and we'll definitely be back! read more

Such a fun experience. Had a blast! Whenever we got stuck, helpful little hints would pop up to make sure we kept moving forward. Would definitely come back. Thanks to all the staff who made this experience a fun one. read more

We had an amazing time at The Escape Game: We chose the Traveler Train scenario and it was super fun! Aiden was an amazing help whenever we needed something or were stuck at a certain place! Great fun! Will come again soon! read more

Ayden was a great game guide, he was cool to talk to before and after the game. Super cool dude!

Jaison was our guide and was super nice. It was my son Tyler's 30th birthday and they made him a personalized card while we were in the rooms. It was hard for an oldie like me but the 20 to 30 year olds did great at solving the clues and had a great time working together. Fun time! Glad it wasn't cheesy either. Didn't get the girls name working the front desk but she was very friendly too. read more

Amazing as always! We really enjoy coming to this location every time. Looking forward to doing the other 2 rooms we havent done!

WE LOVE JJUUUUUUNEEEEEEE!!!!! she was so cool and she supported us when we were frustrated and confused. I cut my finger, and she made sure everything was okay. She also made us a card for our anniversary, without June it would not be the same experience. We WILLLL be back read more

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Had a blast doing the Special Ops. The staff were friendly. I would definitely come back to try the other rooms.

This place is soooooo cool! I've always wanted to participate in an escape room experience and had the opportunity recently with my daughters and my oldest's boyfriend's family. We signed the waivers prior to arrival via an email link. Once we'd checked in, we were introduced to the other parties that would be joining us. The room we scheduled could accommodate up to 12 participants. I think we had 11 overall. The facility was clean and well kept, including the bathrooms. The staff was friendly, informative and helpful. I'm claustrophobic, so the nice thing is they tell you the doors don't lock, you can leave if you need to, but the time doesn't stop. Thankfully the space was pretty roomy, so it honestly wasn't a problem. We did the Playground escape experience. There was a lot to see and figure out, but it was honestly so fun. We all found a groove and worked together to solve puzzles, unlock locks, find keys and hidden passcodes, etc. It was challenging but fun. I honestly loved how interactive everything was! It was so cool! They monitor you in case you get stuck and check in if they notice things aren't progressing. I think that happened one time for us and we didn't have to use the "help" button. They toss up helpful hints on the monitors as well from time to time. We escaped with I think 9 or 10 minutes left and each of us received an "I Escaped" sticker. I failed to get a group photo, but everyone had a blast! We can't wait to try again! read more

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We came here to celebrate my husband's birthday, and it turned out to be such a memorable experience! From the very beginning, the customer service was exceptional. One of the team leads/managers (I believe her name was Kayla) went above and beyond to help us. She changed our reservation to a different room, adjusted our time, and even arranged for our group to have the room privately. We truly appreciated how accommodating and thoughtful she was. Our Game Master, Garrett, was absolutely fantastic. We played the Time Liner escape room, and he added so many special touches that made my husband's birthday feel extra special. He hung up a Happy Birthday banner, customized the train tickets with our printed names, and even personalized my husband's ticket for his birthday. At the end of the game, they surprised him with a birthday gift, which was such an unexpected and thoughtful gesture. The escape room itself was incredibly fun, immersive, and well designed, but it was the outstanding customer service that made this experience unforgettable. Garrett's enthusiasm and attention to detail truly elevated the entire adventure. I highly recommend this escape room to anyone looking for a fun outing with family and friends. We'll definitely be back! read more

I went with my partner and our couple friends. We did "Depth" and escaped! When we were "stuck" and not sure how to move forward, our group was given a hint without asking which made things so much less stressful. The "video game" aspect, maps, math, chemistry, and connections of each of the steps were so interesting!! We all got to participate and make it through successfully. Thanks for helping us celebrate our anniversary! read more

We had a fun time in a submarine themed escape room and escaped with 36 seconds to spare!

Our first ever escape room experience! My 7 and 8yo loved it even though the puzzles were challenging and definitely needed adults to lead the way. We did thr playground room and it really would be better with the max 12 people. There were just sooo many different puzzles to solve....we almost didnt escape. Can't wait to come back and try another experience. Come early to find parking since it's located inside the shopping area and the parking is kinda crazy on weekends. read more

amazing game prison break was super hard but got to escape it amazing person helping also.

We had a great time. Celebrated our sons 14th birthday. We picked one so that the whole family could participate, youngest is 6. We did the Playground. Everyone was very friendly. The facility is clean. They don't lock the door, so if you need to use the restroom or need to make a phone call you can. You are allowed to take pictures for memories while playing. We had one player not able to make it and they gave us a refund. So, the whole experience was amazing and the best part, we ESCAPED!! read more

The Escape Game Rancho Cucamonga - We ESCAPED!! - Escape Games Near Me - Rancho Cucamonga, California

Always a great experience at the Victoria Gardens location! We've done 3 rooms already and escaped every time, but with just seconds to spare! Ready for another one? Yes please:D read more

I asked to be brought here as a birthday gift and it was super fun! We had so much fun figuring out where everything went and the worker helped us when we were especially stuck. Which happened a lot considering we chose the hardest room 9/10 difficulty rating. With the help of the worker we made it out and since it was my birthday i got a nice card! :3 (Forgot to add this earlier but the employees were able to accommodate for a mistake we had made while booking the room and it was very appreciated as we had so much fun!) read more

A little late review but just wanted to say had a super fun time celebrating my birthday escaping the depths with my 2 close friends. We have completed 3 escape rooms at this location and would have to say the depths is my favorite game yet! Ivy helped make that experience wonderful with a kind and fun personality and surprising me with a birthday card made by the staff, thank you all! Ps love the free admission for anyone on their bday week so we'll be back for prison break soon for a friends bday read more

The Escape Game Rancho Cucamonga - Birthday card made by staff - Escape Games Near Me - Rancho Cucamonga, California

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It's been more than 10 years since our last visit to an Escape Room! We finally get to try this one nearby. Staffs are all super friendly. Despite the fact we only had 2 players, we were still able to "escape" with the help of unlimited clues throughout the game. We love the props and atmosphere inside the rooms. We will definitely return with our friends to try the other rooms in the near future! read more

The Escape Game Rancho Cucamonga - The Depths - Escape Games Near Me - Rancho Cucamonga, California

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THANK YOU, Brett and Carina, for an amazing experience at the Victoria Gardens location! :) Amazing and inclusive fun time. Definitely will be back! And to our last guide i'm sorry i can't remember her name but thank you as well!! read more

The Escape Game Rancho Cucamonga - We escaped the Time travel room and the Special Ops room! - Escape Games Near Me - Rancho Cucamonga, California

I did Timeliner, it's superrrr challenging but so fun! 10/10 experience! the whole staff is so helpful and kind! shoutout to the manager Ivette for making the experience great!! would 100% come back! read more

Our game master was amazing she even translated the hints into Spanish!! I loved that. I don't know about any other place that does this and I will definitely go back again! read more