Future Brides: "BEWARE" ... Ashley of the Faded Sunflower is very clever in that she has an IRON CLAD" POLICY set in place, and she indeed uses it to where you will be defeated.
Remember Brides, you will be placing an order that of course will extend past 24hrs. Right out of the gate you will read:
"We do not accept cancellations after 24-hours of your order being placed. To request a cancellation within 24-hours, please email returns@sunflowerdreamsbridal.com for a return authorization code. or call 833-274-3318 - Our business hours are Monday - Friday 10:30 AM - 2 PM EST
There is a 10% cancellation fee for any wedding or formal dress orders."
(copy and pasted from the Faded Sunflower policy.)
PAY HEED... Ashley does not answer calls outside the Monday - Friday 10:30 AM - 2 PM EST schedule. When you leave a message be prepared, you will most likely not receive a returned phone call. You will need to email her that you tried calling, you left a message etc....
So, forget that 24 hour window that appears to be "graciously" extended.
She also has the problem of email (conveniently) not making it to her inbox (lost in the email abyss.)
Her policy is her shield - it is written, and upheld. Be careful.
READ THE REVIEWS, they are real, they are honest, though Ashley will vehemently state otherwise, deny is probably the better word.
I know this first hand. I reached out to one of them. She was sweet, kind and held no malice.
Ashley put her through the ringer for what was supposed to be her most special day. As she did with the brides that wrote the one-star ratings, and now me - it is just awful to be writing this.
My wedding day is June 1, 2019 - I do not have the energy to type the whole situation that has brought me to this day. I have hired a local seamstress to make my Maggie Sottero -Kalisti replica.
I will have the opportunity to shop with this seamstress, to pick the fabrics and the full-on bling beading. I will have multiple fittings up to the very end of its completion. I will be 100% involved in the making of my wedding gown, as it should be.
My advice to you future brides: If you're looking to replicate a designer gown for the fraction of the cost, you can. Do it local. Put your feelers out on Facebook, join your local FB community, put it out there as: "Recommendations for a seamstress" even the reason "why", that it is to make your wedding dress - everyone loves romance! You will be amazed of how helpful your community will want to be. Plus, this is the best part!! you will have the joy of being a hands-on part in the creating of your amazing gown, again... as it should be.
The Faded Sunflower is an amazing concept (Replicating Designer gowns) however, its owner is a bride's re-occurring nightmare come true.
I was referred to as crazy, insane, unhinged, swore at (seriously?!) because I would not be bullied.
I protected myself. I am having my dream wedding June 1, 2019 with no more worries - that reflects sanity in my book. read more