Edited to respond to the owners condescension: Based off…read morethis reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.

I have a nice experience here working with the shop owner on creating a custom ring. I had wedding…read morerings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.

Great service! Looked at all I brought in and were professional and fair!! I would easily return…read more thank you.

The owners and employees at this shop are very kind, very polite and are very considerate when it…read morecomes to their customers wants and needs. However, there was a very dark side at this store. Which is why it is difficult to write this. Skagit coin from the inside looks to be 75% jewelry and gems and 25% coin. I arrived there interested in coins I had over a decade of experience with. My specialty is not grading coins specifically, but finding coins which show signs of artificial toning, cleaning or being tampered with. During my first visit I had noticed something that was off; there was a large percentage of raw coins being sold at Mint State prices while still showing clear signs of being cleaned/tampered with. I pointed out a single one to the owner. She was nice about it and removed it from the case. However then I noticed it another and another. My grading abilities were questioned, kindly. I pointed out the areas and it seemed that was that. I decided that day to stick mainly with toned coins. However what struck me as off was that all the toners I had purchased contained the same type of toning. For those of you new to this hobby - identical toning is not normal. On top of that the color spectrum was not normal either. There ARE loads of times where I will see legit tones for the first time so I figured this could be a circumstance such as that. On top of that the owner insisted her son had loads of experience grading raw coins and was near professional doing so. So I made the biggest mistake I could at the time, trusted her and paid. I submitted the toners to be slabbed and relatively soon after, maybe a few weeks later, received word that I had wasted $25 on each of them and that they were artificial toning. I was right. The coins were wrong. Skagit Coin and the owner there was very understanding and was willing to offer me store credit or refund for what I paid for the coins once I surrendered the artificial toning/cleaned slabs. They did follow through with that as well. I decided to exchange them for mint state instead. However this is where the plot unfortunately thickens even more. A mint state coin I had taken home was clearly tampered with. To the point where you only needed a good light to see it with an unaided eye. I returned once again for the owner to once again be understanding and offer a store credit, this time saying something along the lines of 'lets not make this a routine.' When the owner inspected the coin that had obvious signs of cleaning she went on to remind me that her son was very good at grading and even close to professional. This made me feel as though I was being accused of taking the coin home and cleaning it myself! Wasn't the case. Have never done so in my life. Knowing there were many others in her case marked as MS that were cleaned as well - I offered to point them out to her one by one. I am talking coins with obvious marks. Some you don't need a lens for. Her response was: "No. Just cover your credit. Don't point them out for me." I was quite surprised. However I did what I was told. Found a non-cleaned coin as fast as I could and realized I probably would not be returning. These are nice people. Understanding people to a point. However in the world of coins - you're either selling actual MS coins with honest intentions or you're not. I really wish that I could have better things to say. After losing this place, I now have to travel well over an hour for a good LCS. Especially after this place takes the obvious L.

I sure miss Strauss Jewelers. Lynn and Barb are seriously two of the best people I've ever known. I…read moreworked for them when I was a freshman going to Skagit Valley College. That was almost 30 years ago, and I still think about how good they were to me. They treated me like family. Really, like their own son. Their love for Jesus showed in the way they lived, the way they treated people, and the way they cared about every customer who walked through the door. If you want to see what that kind of faith looks like in real life, just spend time with Lynn and Barb. They even let me take their Mercedes to prom. That's the kind of people they were. And honestly, after all these years and all the bosses and supervisors I've had since then, nobody has ever come close. Not even close. They may not have the storefront anymore, but Strauss Jewelers will always be open. Treating everyone like family.

has gone out of business. signs say retiring, closed for good…read more windows papered over.

2 stars because my ring and husbands earrings came out super clean but the younger lady with dark…read morehair is very rude and unprofessional. Never will return to this location again and I advise everyone else avoid it. We went in for a simple cleaning and left in a very bad mood. She tried to tell me my ring was going to snap and cut my finger off when it's exactly the same as when I bought it and picked it up after having it sized - by Kay Jewelers - a little under two and a half years ago. I get regular inspections on it so if that was the case, why wasn't it brought up 6 months ago since I've only worn it for 2 months in the last 8 months??? Both of my rings bands are slightly thinner on the bottom after they were sized to fit me. If that's an issue, then whoever Kay Jewelers has do their sizing needs to be fired. On top of that, they tried to tell me the earrings aren't what they are - Black Diamonds - Just because we bought them at a different Jewelry store. This is the first time in 6 years we have been told this by anywhere we have them cleaned at when asked what they are. Also, don't bring your kids with you. God forbid they make a sound and they will treat you differently- even after you apologize your 2 year old is going through a phase. No wonder all the stores in this mall are closing... rude customer service so no one wants to return to it!

Although it's located in the crappiest mall, it's an awesome business with a warm and welcome…read moreatmosphere and a handful of genuine, professional people. I would recommend Sarah, though I think there are 2 Sarah's, either way they are both very helpful and easy to work with. :)

When I first moved to the valley, I have to admit: I didn't like this Fred Meyer. The layout is…read morelike no other Freddy's, and it took some getting used to as it was pretty much the opposite of any other Fred's I'd ever been to. Fast forward to today, and I'm a frequent visitor of this location. I've gotten used to the layout, and that's made shopping a lot easier. What I've most come to love, though, are the genuinely friendly employees. From the deli, where one of the worker's always knows exactly which salad I'm there to get and exactly how much I want, to one of the cashiers who knows me by name, to the friendly pharmacy staff...I always get a small town vibe here. And I love it! Of course, as with most of the world these days, their prices have been inching up, and that makes me more aware of what's on sale. I love their "buy 5" specials which, if you didn't know, you don't have to buy 5 of the same item to get the deal! Their app also has some good coupons, though it can be spotty to use it in the store (recommend signing on to their in-store wi-fi). Thanks, Freddy's, for making my grocery life a little easier!

I joined up for the boost program, and will take accountability for claiming fraud when my card was…read morecharged as I thought I already paid for it. I have gone through all the steps to correct the situation, however they have made it impossible to shop on line for pick up or delivery. They could just make me pay for the service, instead I am writing this post because their business practices have made it impossible to shop with them. I will contact the corporate office, however I want to make sure everyone knows I have been shopping there for years and now will spend more at another establishment rather than be treated like my business is not important to this company. Start a new account, you say? I tried. They won't except my partners form of payment. We even called to try to figure it out with customer service, and they could not give us a specific reason as to why they would not take anyone of the two payment methods we offered. We must shop in store for now. This is important as I am recovering from a major surgery and must allocate my energy appropriately. Namely, recovering. I loved Fred Meyers and am sad to say I will be terminating my relationship with this vendor permanently.

The service and selection is great. You may look at all items the prices are easily. You ask any…read morequestion, if they don't the will find out for you. O

How am I the only second yelp reviewer?!? This place is a MUST for anyone who loves antiques! The…read morePam of Pam's Past Times Antiques is the most wonderful conversationalist who genuinely loves what she does. She knows her inventory and can guide you to find anything throughout her store. Do you like Garfield? Well, there's at least 3 or 4 different Garfield items in the store that she can lead you to. This store was an organized array of amazing. The framed artwork was beautiful and varied between oil paintings, vintage prints, Asian themed pictures, airplanes and everything in between. There's dressers with specific drawers for buttons, retro valentines cards and old timey photos. There's two different staircases that will lead you two different floor sections with different themed rooms. Pam doesn't have pickers for her items, she does the picking herself. What good taste she has too! Some of the items, she can give you a back history on. Oh my goodness, I could go on and on about this store, but you really need to check it out for yourself. This spot is a treasure.

This store had a wide selection of sage and the owner was very knowledgeable about each type. He…read moreexplained what the purpose of each one is and how to use them. He gave me a sample of Palo Santo to try in my new place.

I went to check out this store today. The people working were friendly and offered to help if…read moreneeded. I found a beautiful malachite palm stone, a very pretty moonstone necklace, along with several other items. Getting there was easy using Google maps, and parking was simple.