Cancel

    Open app

    Search

    The Fine Auto Store

    2.3 (41 reviews)
    Open 10:00 am - 5:00 pm

    The Fine Auto Store Photos

    You might also consider

    Recommended Reviews - The Fine Auto Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Desk in the office
    Bruce E.

    I had the worst experience in my life at this dealership.... I would never recommend this to anyone, I have purchased many vehicles and this was by far a terrible experience. I just needed to purchase a truck to pull a trailer and located a 2004 Silverado and I was a cash buyer so I looked over the truck and the body was in good shape and interior was fair. I asked Chris the sales gentlemen if any work has been done to the car, he replied and said yes but the folder is locked in the owners office. So u drove the truck and it was very squeaky and he replied well it has high mileage. I thought to myself just because a truck has miles on it does not mean that it should be this bad, the mechanic said that it is just the back brakes... So they said they would repair them to fix the squeak and the Ac switch was having a issue as well as a door not opening .So I agreed for the repairs to bring it on Tuesday. So I brought the truck early and went by at 6pm to pick it up and they barely are getting started on it. This is only the beginning!!!! So the next day they don't call I called and they said it is ready for pick up so I get there and notice the the side of the door is ripped now and they said they would fix it Saturday are Monday so I take the truck home and sure enough still very squeaky. So the truck is not driven at all and I decided to drive the truck and go waived down on Friday bc a pedestrian said my brakes were on fire it was smoking tremendously and had to pull over... I called them they said they would check it out!!! So I bright the car back Monday with my wife followed me and notice the brake light were out so I asked for it to be address and they agreed. So I go to pick up my car Wednesday and the brake lights do not work so there mechanic took my floor mat out and put it on the ground while he is us ring it to look underneath the dash and when he got up I notice a meth pipe right on top of the floor mat that he just put on the ground so I said what is this s**t he said not mine lol with Chris the sales man as the witness so they were going to take my truck next store to have my brakes check and was going to let the guy drive my truck I said no way I address the owner about this situation and his response was very ridiculous and was very rude to me . In top of throwing away the pipe are breaking it they put it on the desk absolutely crazy Now I am updating my review because it is Friday and decided to drive the truck today and now the check engine light came on

    Mi carrito!
    Renee L.

    I was looking for a reliable little Honda to get around in. Ernie and his and his son were awesome! The Honda that we settled on had a loose mirror, which they fixed promptly as promised. The car is just what I was looking for, and the service cannot be beat! Next time I need a car... I will be going to the Fine Auto Store!

    See all

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David W.
    151
    30
    14

    15 years ago

    Helpful 8
    Thanks 0
    Love this 0
    Oh no 0
    Photo of daniel o.
    112
    23
    4

    15 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ali I.
    105
    41
    17

    14 years ago

    Helpful 8
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0
    Photo of S T.
    21
    22
    0

    13 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J G.
    0
    94
    21

    8 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 6
    Thanks 0
    Love this 4
    Oh no 0

    15 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 6
    Thanks 2
    Love this 0
    Oh no 2

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott T.
    76
    32
    10

    15 years ago

    Helpful 0
    Thanks 0
    Love this 3
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Albert B.
    58
    18
    14

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dulcie J.
    12
    15
    18

    12 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Go and see Ernie or his pops. They will give you a great deal. They will find you the car you are looking for at the best price!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - The Fine Auto Store

    Review Highlights - The Fine Auto Store

    Ernie was very patient, answered all of my questions and made it really easy.

    Mentioned in 11 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 4,564 times last month within 15 miles of this business.

    Verify this business

    Ernie's Auto Sales

    Ernie's Auto Sales

    4.6
    (34 reviews)

    We were sold an absolutely bad car. From the first week we had the car we had major issues. They…read moreattempted to fix the car with bubblegum and glue. Would never again even look at Ernie's car dealership.

    SOLID USED CAR DEALER!!!…read more I was in the hunt for a car with manual transmission to teach my youngbloods the art of The Stick Shift. Yup, it's becoming a lost skill, with most new cars not even having an option for driving stick. So before they become extinct, let's drop some knowledge on these Boyz! Now where do I find one?!?! I decided to use CarGurus and AutoTrader phone apps as my primary search options. Looked at and test drove a bunch of options... Hyundai Veloster, Mazda M3, Toyota Matrix, Kia Soul, and Honda Element. Definitely nothing extravagant. Problem with used cars is finding cars with minimal issues. Look for good price but how much work will it need AFTER you buy it?? And used car dealers, are they keen on customer service? Most are not and have definitely met some rude ones during our search too. So our quest took us to ERNIE'S AUTO SALES in Chula Vista, because a car they Listed on CarGurus looked appealing. Being that it would be a bit of a drive for us, we needed to call ahead to get some details. Here, someone actually answered the phone promptly. THANK YOU! We spoke with Mr. Mario over the phone. "How's this? How's that? Blah, blah, blah". Not once once did he sound irritated, very respectful throughout. Told us "this is a good car, 9/10. And I've been in this business a long time!" Well sure enough, he was spot on, when we came to peep things out. Friendly greeting and cordial interaction the whole time. We wanted the car, and Mr. Mario and Mr. Ernie were both reasonable chaps as we worked the details out with them. No after market nonsense added in. Nice thing is that they wanted make sure everything was up to snuff before We drove it off. So we had to come back a few days later. They kept their word on everything they said. There was even a warranty offered with our car and when we found a few issues, the warranty was honored without issue. I COULD NOT BE ANY HAPPIER the way this experience went. Thank you Gentlemen! It was a pleasure! VERY EASY RECOMMENDATION! If they have a car you are interested in, definitely worth your time! ;)

    Santana Auto Group

    Santana Auto Group

    4.6
    (13 reviews)

    I was searching for a specific car model and year in San Diego with a good price and mileage…read more Before driving to LA, I stopped at a dealership in Chula Vista "by accident," and it turned out to be the best find! They had the exact car I was looking for -- same color, year, make -- but even better: a bigger, nicer model with low miles and a great price. Jorge helped us through the process and made me and my husband feel confident and comfortable about our purchase. I explained my bad credit, but with a large down payment, they worked with me, showed me the interest rates from banks that approved me, and made everything smooth and transparent. They also included a 2-year warranty and assured me that if anything went wrong, I could bring it back and they'd take care of it. The car had a clean record and was well maintained, just as they promised. I'm so glad I ended up "on the wrong side" -- this turned out to be the best purchase of the year. Highly recommend this dealership and Jorge for anyone looking for a great car and excellent service!

    Best customer service hands down and that is what sealed the deal. Had a few quotes to remove and…read morereplace thermostat housing and sensor. Some were low, some were super high and Santana just hit the mark all around. Went with Santana Auto Group Service center because Chris talked to me like a human being without upselling me anything extra nor trying to get the most money out of my pockets. He identified the issue, explained in detail what needs to be fixed and gave me a reasonable quote. In the end, Chris gave me comfort that the issue was going to be fixed properly and as expected it was. It is really hard now in days to find an honest, truthful, no hassle, customer-comes-first type of customer service in just any field of work. But rest assure Santana Auto Group Service center is not one them. They earned my time, money, and respect so they are my new go-to auto service shop.

    Quality Used Cars

    Quality Used Cars

    3.1
    (41 reviews)

    Dont come here these bumbs are just money hungry they acted like hungry puppies when i said i would…read moreput down $5k and after the business was made i couldnt take the car because they had no plates, and after that they charged me 300 from my card out of no where but it was because of the plates they charged me and kept the money and when i asked for it they acted like they forgot eh-feeng- A -HOLES

    This place is the nightmare that never ends. In 2018, I bought what was essentially a lemon car…read morefrom them. None of the doors had the same vin as the actual car, indicating they switched parts likely due to an accident. A few weeks after purchasing, the Ford dealership I took my car to be inspected by declared the car a lemon. The wiring was messed up, the transmission was failing, the doors wouldn't stay locked, and there was a recall (I was not informed about - super illegal) where the hood would randomly unlatch and slam the windshield while you're driving. The only positive from this horrible experience was now I'm eager to learn about cars so I don't almost die in one again! My Ford Fiesta completely shut off while driving down the 67 highway in Ramona. I had to get towed and I tasted death that day. I let them repo it and just got it written off my credit report instead of suing with the insane amount of proof I had against them - but reading others reviews, I did the right thing. They are shady dealers like you'd expect from a TV show. Now fast forward to 2022 - they never completed the paperwork to say I don't own the car. The IRS has been taking registration fees for a car that likely isn't even functional. I filled out a transfer of ownership and did everything I needed to do but now I'm awaiting a refund for the money I supposedly owed to the DMV and this disgusting dealership for a car that almost took my life. :) Good thing I saved every piece of evidence and can get my money back, unlike some unlucky people in these reviews. & Daniel, who claimed to be the manager at the time was very condescending and rude to me. Everytime I came down to try and fix things, he would ignore me. He ignored my multiple emails and gave me a fake phone number to call for help. Do not buy a car here unless you know exactly what to look for and can somehow persuade them to not scam you.

    The Fine Auto Store - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...