The only reason I am writing this review, is to talk about my amazing experience here that Monica…read moremade possible. I have been here before and I always get great deals a great customer service. But today was different. Monica provided me with some of the most outstanding customer service I have ever received. I never asked any questions and she came up to me and explained all of the products I was looking at. She also made sure to let me know about all the sales they had. Monica was very sweet and treated me like I was a special client. I even asked her if she worked on commission, because I wanted to spend more money due to her hospitality. I wish we had more people like Monica working in customer service. She made me feel special and was very patient. I will definitely come back to this store.

Do not shop here!! it's over priced and have terrible customer service. You're better off shopping…read moreat Ulta, they have better prices and can use coupons on top of sale price. This place is a SCAM and they will not give you a refund if you change your mind or are not happy with your purchase. Take your money elsewhere, where they know how to treat customers.

Just stopped in to my local Sally's so be greeted by Tyler. Immediately was helped with my…read morequestions & concerns for my styling needs. Tyler showed me the product I needed for my particular hair type & added if I wasn't happy to bring it back. I was totally impressed with Tyler's knowledge & customer service. This review is solely to identify the type of experience all companies should praise. I'm glad I stopped in today & hope Tyler receives the recognition for the job performance.

Horrible experience and I was there for less than five minutes. The middle aged lady with the long…read morebrown hair and valley girl accent had an attitude as soon as I walked in. I just wanted two products and they did not have them so I was going to leave, but instead this lady kept pushing for me to buy stuff so she'd get credit. I said no about five times and she still didn't get the hint. Not only was she pushy but she was rude and condescending. Will neverrr go here again unless I want to hate my life

my worst haircut I have ever received I've been to the ulta…read moresalon in other areas before, but this experience left me emotionally and physically exhausted. the cut: I asked for eyebrow length curtain bangs, maintain frame of my cut (V shape), cut long layers, add face framing, cut only an inch and half(my hair reached almost all the way down my back). I revived rounded out blunt edges (I explicitly stated blunt ends were something I was particularly trying to avoid), cheekbone length bangs (stylist said my hair was too thin for bangs and asked me to change my mind-I said okay, she cut my "face framing" too short and said "looks like you're getting bangs"), under part of my hair was ripped out from the tugging and harsh brushing so my hair is uneven and extremely tangled. Finally, the stylist cut over 4 inches of hair and my hair is down to my armpits(it curls and looks even shorter-which I mentioned to her) the color: I asked for my natural color to be restored. I had the front quarter part of my hair and under back half of my hair bleached so I really just wanted those to be returned to my normal light brunette color. I overheard the stylist asking her coworker what color to add(red or something else) and the coworker said "no don't do that, do this.... and make sure you watch it because it's going to turn fast" my stylist left me for 25 minutes and my hair came out dark as car oil. She was holding patches of hair to my roots (darkest portion of my hair) and never asked or mentioned the color she was going to put on until it was already done. Once it was over I was left stunned with no words other than "is this going to get lighter over time". I saw her physically gulp and sheepishly say "oh yeah definitely". The dye also stained parts of my forehead and the stylist said "oh that will come off with makeup remover" - as she proceeded to boot me from the chair. The lack of communication, the harsh brushing, the lack of wanting to listen to my needs and much less trying to attain them made me feel humiliated after leaving the salon. I am naturally very understanding, I don't like to start any kind of trouble or be rude what so ever, I know the stylist probably wanted to do a better job, but I can't believe I left the salon paying over $150 during the holidays for a haircut that makes me feel ugly. When asking for a refund a day later the manager said to call back for a different manager, so I will be working on that or any other kind of solution. I would never recommend for a friend or loved one to come here, spend the extra $100 at a more reputable salon to leave happy.

I stopped by this location this evening in hopes to find new makeup products that work for my skin…read more I haven't wore a full face of makeup in almost 3 years so I felt like I was out of the game for some time. I was approached by beauty advisor Suzy in which I had plenty of questions. She took her time & gave me product recommendations, color matched & helped me with trying out new concealers & foundations. She was very patient & tentative with my request & took the time to get to know me & my skin. I walked away with numerous items she recommended. I would definitely ask for her if you need help while visiting this location. Thank you for all your help Suzy!

The lady that helped me and my friend that was very nice and very helpful. I would definitely…read morerecommend and would go back

In my experience the hair quality was terrible. I regret the hundreds I spent will definitely not…read morego back.

Stopped by to look around and I'm so glad I did. Awesome products and great customer service. For a…read morefairly busy Saturday afternoon, the staff was super attentive and kind. I was helped by Danielle and Dallas but also greeted by other employees. I took advantage of the sales for myself and also some smaller goodies for my colleagues. Highly recommend.

I order a candle for my secret Santa gift, and I scheduled a pick up. Oh my goodness, it was super…read morepacked. I got immediately claustrophobic and just wanted to get to the nearest exit. I was over stimulated. Ultimately I did get my order and was able to get out of there. Next time I know to do it during the week.

Super helpful and great selection. Just make sure to take pictures if you're buying a gift for a…read moreloved one. Definitely made the whole experience less stressful for me when buying stuff for my wife.

I've had smoother, more welcoming experiences at the DMV. Sephora markets itself as a beauty…read moreplayground, but this location felt more like a chaotic retail purgatory staffed by people who actively resent customers for existing. The store was understaffed, disorganized, and radiated an air of quiet hostility. Associates either hovered aggressively while offering zero useful knowledge, or vanished entirely when actual help was needed--an impressive feat, honestly. Product testers were destroyed, shelves were half-empty, and the general vibe suggested no one in charge has stepped foot on the floor in months. When I finally did ask a question, I was met with vague answers and the unmistakable tone of someone counting the seconds until I stopped talking. For a company that prides itself on "expert guidance," the lack of professionalism and basic customer service was staggering. Sephora used to feel aspirational. This visit felt like a clearance rack with a superiority complex. I left without buying anything--not because I didn't want to spend money, but because the experience made me want to leave immediately. If this is the new standard, I'll happily take my business (and my patience) elsewhere. Oh yeah and Frankie helped me. Probably one of the most lack luster experiences I've ever had. Am I the expert? Cause it definitely felt like I was.

About a year ago, I noticed an odd sore on my face. I thought it might heal on its own, but it…read moredidn't. I made an appointment at Coastal Dermatology and was seen by Dr. Ross Kaplan. A few days later, I received a phone call with cancer results. I decided to have Mohs Microscopic Surgery performed right at the office. I will never regret making that decision. The staff was supportive, and the procedure went smoothly. Before I knew it, I drove myself home. It's been a year or so, and I am cancer-free. I'm happy to have a barely noticeable scar, and it serves as a reminder of what might have happened had I not made the appointment with Dr. Kaplan. If you live near Camarillo, make an appointment with Coastal Dermatology and see Dr. Kaplan. I think you'll be glad that you did.

I went in today for a skin cancer check ( I just moved to town). Dr.Nguyen , I'm not kidding took 1…read moreminute to do full body check . It was ridiculous! I would not recommend .