Had my grandmother's mantle clock that needed fixing. I had looked at it and could tell it wasn't…read morein terrible shape but did need help. It is a small place, basically a home, and when you walk in there are many older clocks for sale. The place is run by one person and you can see that he stays busy with all the clocks and watches behind the counter. He took a look and said it needed cleaning for sure and after a cleaning readjusted. Both things I had seen and read about on the internet. The service for that is over $300. He said it would be around two months for it to be finished and asked that I don't call to check on the progress because he is the one that answers the calls and that slows him up. He is nice and answered my questions and didn't rush me out. He said the cleaning doesn't take to long but the adjustments are done over a period of days to make sure the clock keeps its time. I would recommend the place if you have the time to wait. If I remember I will update this when I get the clock back.

The owner has moved out of the shop on Cass Street. All of the clocks that were being worked on are…read moregone. He promised me he would fix my clock 6 weeks ago, but he never did. Now he's gone MIA. He does not answer his phone, and he does not return messages.

This is my go to place for watch repairs. Owner is kind and very skillfull. Its by appointment only…read moreso make sure you text him first before stopping by

Suzukisan is a kind & detailed jeweler. I brought in a chain to be reattached to its clasp & he had…read moreit repaired in less than a week. The repair was fairly priced. Definitely recommend & will return with any other repairs I may need.

Mr. David has successfully revitalized a valued German Vienna Regulator grandmother clock for our…read moreclients, a lovely pair of 90-year-olds who are overjoyed with the outcome. The exceptional quality of Mr. David's work, his attention to detail, and vast knowledge deserve the highest praise. He possesses remarkable skills and a warm personality that immediately puts everyone at ease. Mrs. Jeannie is currently engaged in a delightful conversation with him, which is truly heartwarming to observe.

Fixed my dad watch. Took almost nothing and treated me good. I will surely recommend them.read more

Friendly service and knowledgeable . Owner is great. It's a cozy store with quality items. Great…read morefor watch batteries! David W

The owners are extremely pleasant and thorough. My watch battery was replaced once free of charge…read moreas a courtesy. My favorite thing is that the location is close to the aquarium so a visit can all be a part of a lovely afternoon .

Quality. Let me say perfect. My mom's clock has been there 3 times in 16 years. 5 years per every…read morecheck up. Ron is great. And he has never led us down the wrong path. We will continue to go to them for her one wall clock. Price was I feel perfect for his service and the years before we need to return. Well worth checking it out. Mahalo and thanks. Calidad. Déjame decir perfecto. El reloj de mi madre ha estado allí 3 veces en 16 años. 5 años por cada chequeo. Ron es genial. Y nunca nos ha llevado por el camino equivocado. Seguiremos yendo a ellos por su reloj de pared. El precio fue que me siento perfecto para su servicio y los años antes de que tengamos que regresar. Vale la pena echarle un vistazo. Mahalo y gracias.

Ron got an older Vienna Regulator that I bought running like a charm. It is a pleasure dealing…read morewith him and visiting his shop is a wonderful experience--like a museum of clocks. Fees are reasonable and work is first rate.

Spectacular selection of watches, I found Chatel Atelier through a Swiss watch company. The owner…read moreHugues went out of his way to get the previous version of a watch I desired (last one) and shipped it overnight. Very thoughtful owner.

Visited this local business to change a battery on my wife's watch. The owner was gracious and…read morereplaced the battery easily and quickly while I waited. It was a very nice experience. His inventory of watches was fantastic, beautiful. A very nice experience.

I took in an old key wind lever set railroad watch that hadn't run in years . He opened it up and…read moresaid the main spring was broken. He gave me a price and I left it. When I went to pick it up he said there were no parts available and didn't charge for the evaluation.

Professional service and reasonable pricing. The atmosphere is charming and the gentleman who works…read morehere is very considerate.

Fred is amazing and is the definition of a consummate professional. I came in to have my watch…read morebattery replaced after 10 years of it sitting in a drawer. Other watch places quoted me $35-$48 bucks to change the battery, so I was shocked when Fred gave me a quote on Yelp for $12 bucks! I went to the store without an appointment, Fred welcomed me warmly, and even though 2 other customers came in, I was in and out of there in under 8 minutes! (He was able to help them too.) Aside from the great price and friendly attitude, Fred also noticed that there was some rust in the mechanism restricting the movement and he cleaned it out and added lubricant without even charging me. Really glad my old watch is working good as new again and am thankful Fred made my experience as smooth as possible. Thank you, Fred!!

Came here from the glowing reviews. I had a watch i wanted Fred to adjust. At first blush, honest…read more Told me i didnt need to do anything most watches run slow. But i insisted. I came back an hour later to pick up my watch and voila the watch was adjusted to be more accurate. Great! However, it was clear that in opening the case back, his tool slipped and caused deep scratching in the case back. When it was brought back to him, fred says when a case back is opened, some damage should be expected! I certainly did not expect damage. After insisting, he polished off the back but the scratches were too deep. Fred then says the deeper scratches weren't caused by him. Now you can trust me or not that fred caused the damage. But Id heavily suggest taking a picture of your stuff prior to work. Because if something happens, he certainly wont do anything about it. And I no longer think he's honest. He should remember his tool slipping and been upfront. Also they have case back opening tools that don't damage the watch. Id suggest fred look into buying that

Jim is an excellent clocksmith who took care of our beautiful coo coo clock by Hones. Our clock had…read morea problem at every 30 minutes it would coo coo forever and would not stop. Jim was able to take the whole mechanical workings of the clock and make the adjustment. I also asked him to do a tune up and he went thru and oiled all the parts needed. Guaranteed work which gives me a piece of mind. I'm very pleased to have met him, his wife and all his friendly pets! Awesome workshop full of antique clocks....A+ service and experience. Thank you so much!

Jim is the ultimate cuckoo clock whisperer. No job too small for Jim. His turnaround time on…read morecomplete restoration is very reasonable. He will not release a restored clock until it has passed his rigorous testing. Highly recommended.