The owner is very knowledgeable, provides expedient service, gives honest recommendations and the…read morecost is very competitive. I took my Rolex, Cartier and Omega. Trustworthy service at great value.

Took over two months and clock was not fixed. Couldn't find clock when I cane to pick it up (even…read morewith claim ticket) Another clock repairman fixed it in three days.

So easy to get an inexpensive clock fixed!!! The owner fixed it on the spot. I will go back again…read moreand highly recommend.

Quality. Let me say perfect. My mom's clock has been there 3 times in 16 years. 5 years per every…read morecheck up. Ron is great. And he has never led us down the wrong path. We will continue to go to them for her one wall clock. Price was I feel perfect for his service and the years before we need to return. Well worth checking it out. Mahalo and thanks. Calidad. Déjame decir perfecto. El reloj de mi madre ha estado allí 3 veces en 16 años. 5 años por cada chequeo. Ron es genial. Y nunca nos ha llevado por el camino equivocado. Seguiremos yendo a ellos por su reloj de pared. El precio fue que me siento perfecto para su servicio y los años antes de que tengamos que regresar. Vale la pena echarle un vistazo. Mahalo y gracias.

Professional and detailed service to an ancient clock that now works perfectly. Vlad is a…read moreperfectionist. I wholeheartedly recommend him to anyone who needs clockwork.

I left my clock with him for 3 months and he never repaired it. Said he was too busy. Now he has…read moreclosed his shop and those who had clocks with him for repairs want to know where he is now located and worried about their antique clocks!!!! He should have notified all his customers about the move, very unprofessional of him!

EDIT: I was able to retrieve my clock today. The owner stated he had called and left a message…read morethe day after the last time I had stopped in to ask about the clock. He also said he stopped by my house and left a note with his card. Never got that or a message. Regardless, we have our clock back and it appears to be working correctly. He does good work, just needs to brush up on communication and follow through. I should have been more diligent as well; that's on me too. I upgraded the stars to reflect my review. I am reviewing this store with regards to a Black Forest Cuckoo Clock he took from our home on April 4, 2015 for repair after we had him replace the complete movement for our Herschede grandfather clock. We had originally trusted him to fix this cuckoo clock in November of 2014 for an issue with the chiming of the clock. We paid him $150 via personal check number 8325 dated 11/08/2014. We discussed the repair or replacement of the movement in our grandfather clock then, and agreed to have it replaced. He took the movement, and finally brought it to our home on April 4, 2015 to replace it. We paid him $667.45 via check number 8345 for the grandfather clock movement replacement. At that time, we informed him the cuckoo clock was still not working correctly, so he agreed to take the clock back to his shop to fix it again. Since that time, we have not heard from him at all about our valuable clock, other than a brief voicemail he left on October 1, 2016 (which we have saved) stating he was sorry for being busy and would look for the clock and call us back the following Monday. When we try to call his shop, we cannot leave a message because the mailbox is full. I stopped in his store a few months back to inquire about our clock, and he stated he didn't know what I was talking about. He took my name and phone number and said he would research my request and get back to me. I am still waiting for a response. We retained one of the carved pine trees that decorated the left side of the clock.

One reasons this business may have over 300 anitque clocks is that it likely some of the…read more"mis-splaced" clocks of his cutomers. I took my clock in for repair in October of 2023. At least a dozen in person visits and countless phone calls--my great aunt's mantle clock is gone. Broken foot, Spider bite, Covid--twice, interns moving the clocks around are some of the excuses I have heard. I highly regret that when I sent to pick up the clock he convinced me to leave it with him for one more week to make sure it was keeping time. (Fall of 23) He tried to give me someone's else mantle clock at one point. When I asked him to pay me an average of what my clock sells on E-Bay he told me he didn't have any money.

This business is truly a treasure in the East Bay. Highly-skilled, reasonably-priced, honest and…read moremobile clock technicians are a rare breed. My parent's grandfather clock had years of neglect and then moved halfway across the country. Now it's up and running. The heartbeat of my house. Happy and grateful customer.

Great cell phone repair shop very honest. Love going here and the price is just right.read more

About 15 years ago I had taken my 19th century pendulum-bell striking kitchen clock to Mr. Claire's…read morefor a movement cleaning and check up. I remembered his corner shop at 26th and Sanchez to be cheek-to-jowel with ticking stock-it still is. We spent a pleasant 30 minutes yesterday when I brought it back in for Mr. Clair to give it a look and see if he could find out why she kept stopping after 20 minutes of ticking. He was up front about costs and possibilities so I left it with him. Imagine my surprise when he emailed me this morning to tell me my clock was ready. He explained he had nowhere to keep it so he just fixed it. The price was his exact quote from yesterday. I am gleefully listening to the steady, warm ticking of my clock and am thankful that I remembered this skilled craftsman and renewed a friendship.

Stepping into Dorian Clair feels like entering somewhere special where time has stood still, as…read moreyou're surrounded by clocks of every shape, size, and sound-- with a chorus of ticking, tocking and chimes at various parts of the house. The store is packed with clocks, lovingly collected over the decades they've been in business. It's hardly surprising the shop been around so long: they're honest, take the time to explain how things work (and don't), and will likely get your timepiece ticking again if it's stuck so it's accurate more than 2x a day. It's not sleek, generic, curated type of place but the work they do here is certainly bespoke. Nestled on the corner of one of the City's most beloved Slow Streets at 26th and Sanchez, this charming, one-person-at-a-time shop (where the clocks--and the shop cat-- are given more room than people) is the place to go if your clock needs repair or if you're in the market for a vintage timepiece and need some advice on old-timey timepieces (they don't sell the items in the store). When I went, Max helped me and eagerly chatted with me about escapements, pendulums, and balance bars (yes, still talking about clocks here) leaving no doubt that he and his owner-boss are among the most knowledgeable out there.

You rarely come across "craftsmanship" these days. It's all slop, good enough, etc. But this man…read morecares deeply about watches. The way he looked at my watch and how he ever so carefully examined it with this excitement of a 5 year old was quite touching to me. You can just tell he lives and breathes watches. Everyone should try to be more like this man.

We left pur antique mantle clock for repair in October. He said it would take 5 weeks and…read moreguaranteed that it would work. Five months later after many delays and promises. He had told us it would cost $200. He said the delays were caused by earthquakes! He finally called to say it was fixed but would cost us $250 because he had to buy a part. We brought it home and it doesn't work! Before it stopped working, we had it for 30 years. He asked if we knew how to work it...we do. Although he guaranteed his work for a year, we don't want to let him work on it again. Ours is a German clock, which mat be harder work on than others mentioned in reviews. I just want to give you a heads up...